Artera
100 reviews
- 1 profiles
- 11 categories
Average star rating
4.8
Serving customers since
2015
Artera Reviews
TO
Terah O.
Streamlined Multi‑Day Patient Journeys With Reliable Automation
The platform supports automated multi‑day and multi‑week patient journeys, including reminders, pre‑procedure instructions, follow‑ups, intake, and more. This reduces manual tasks and ensures more consistent patient touchpoints.
HM
Hayley M.
Responsive Support and Optimization but Navigation Can Be Tough at Scale
Artera is accessible and optimized for daily use by front-end users and enterprise users alike. The support team is always willing to accept feedback and improve features that are "enhancements" as well as net-new processes that may be helpful to our users/patients. The Knowledge Center holds key information that can be accessed personally or requested to walk through with the Support Team. Tickets are always handled in a timely manner and followed up on if they extend past 1-2 days without an answer. The integration with Epic is borderline seamless, with few hiccups that cannot be explained.
BL
betty L.
Specialty Referral Coordinator at SAC Health | Patient Care, Medical AssistanceEfficient Patient Communication, Needs More Workflow Features
I find Artera very helpful for patient communication, particularly for appointment reminders and referral updates. The texting feature improves response time and reduces missed appointments. I like how easy it is to connect with patients through text, which saves time, improves response rates, and keeps patients informed and prepared for their appointments and referrals. I also appreciate how it helps our team manage a high volume of patient communication while keeping everything organized and documented. It reduces phone calls and makes follow-up and coordination much easier.
About
What is Artera?
Artera strengthens how healthcare providers communicate and care for patients. We pair a secure agentic platform with dedicated AI Service Squads to solve urgent workflows from day one, including voice AI agents for scheduling, intake, referrals, payments, and care gaps. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Provider Customers 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Provider Customers
Details
Year Founded
2015
Website
artera.io