Artera
101 reviews
- 1 profiles
- 11 categories
Average star rating
4.8
#1 in 2 categories
Grid® leader
Serving customers since
2015
Artera Reviews
V
Vanessa .
Effortless Patient Communication with HIPAA Compliance
I like that Artera is easy to use with an easy visual workflow. It's helpful to look at the current data on every patient when completing communication. It makes my workflow quicker, making it easier to see when a patient is scheduled for an appointment, view their phone number, and look at the history of past conversations all in one place. The initial setup was extremely easy for me, as I just opened the link provided, logged in, and was able to add patients and create open channels. I would definitely recommend Artera to my colleagues because it's very easy to use, feels safe, is easy to access, and aligns well with protecting patient information.
TO
Terah O.
Streamlined Multi‑Day Patient Journeys With Reliable Automation
The platform supports automated multi‑day and multi‑week patient journeys, including reminders, pre‑procedure instructions, follow‑ups, intake, and more. This reduces manual tasks and ensures more consistent patient touchpoints.
HM
Hayley M.
Responsive Support and Optimization but Navigation Can Be Tough at Scale
Artera is accessible and optimized for daily use by front-end users and enterprise users alike. The support team is always willing to accept feedback and improve features that are "enhancements" as well as net-new processes that may be helpful to our users/patients. The Knowledge Center holds key information that can be accessed personally or requested to walk through with the Support Team. Tickets are always handled in a timely manner and followed up on if they extend past 1-2 days without an answer. The integration with Epic is borderline seamless, with few hiccups that cannot be explained.
About
What is Artera?
Artera strengthens how healthcare providers communicate and care for patients. We pair a secure agentic platform with dedicated AI Service Squads to solve urgent workflows from day one, including voice AI agents for scheduling, intake, referrals, payments, and care gaps. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Provider Customers 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Provider Customers
Details
Year Founded
2015
Website
artera.io