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Artera

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4.8 out of 5 stars
101 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.8
#1 in 2 categories
Grid® leader
Serving customers since
2015
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Artera

101 reviews

Artera is the trusted communication platform that connects patients to healthcare organizations via text, phone, email, and live-chat.

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Artera Reviews

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Profile Name
Star Rating
90
9
2
0
0
Raquel S.
RS
Raquel S.
Administrator- Value Based Care
04/16/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Streamlined Patient Communication, Needs Better Scheduling Integration

|Artera
I love that Artera is super user friendly and that we can select different phone numbers based on which department is sending the patient a message. It's one of the best patient messaging options out there. I appreciate how easy it is to send a message to upcoming appointments if the provider is out and the patients need to be rescheduled. It's incredibly helpful for reaching out to patients who won't answer phone calls but are responsive to text messages. The ability to quickly send messages for appointments when a provider is unavailable saved us so much time, making all patients happy to call in and reschedule.
Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
04/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use with Tons of Educational Materials

|Artera
It's easy to use and there are tons of educational material available.
Angelica G.
AG
Angelica G.
04/07/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy-to-Navigate Dashboard with a Clear, Readable Layout

|Artera
The dashboard is easy to navigate. On the manager side the productivity and open channels are the first items you view. Also the font is medium sized so no one has to struggle to read the options. It is easy because there are only few tabs on the side to choose from making use of less is more.

About

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HQ Location:
Santa Barbara, US

Social

@Artera_io

What is Artera?

Artera strengthens how healthcare providers communicate and care for patients. We pair a secure agentic platform with dedicated AI Service Squads to solve urgent workflows from day one, including voice AI agents for scheduling, intake, referrals, payments, and care gaps. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Provider Customers 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Provider Customers

Details

Year Founded
2015
Website
artera.io