The best thing I like about this Mission Control platform is that it brings the overall project management and professional service operation directly into our Salesforce platform, which eliminates the switch between multiple systems and makes the entire workflow easier. Since this platform is built natively on the Salesforce platform, all customer, project, financial and resource data lives in a single place. This helps overall, creating a single source of truth across the organisation. This platform also offers an impressive depth of functionality, including Gantt charts and resource scheduling to time sheets. Also, their expense tracking, issue and risk management and invoice management, despite being feature rich it is highly configurable and allowing or organization to customise workflows, fields and processes to match our operational requirements.
Mission Control is highly customizable and offers feature sets very similar to solutions that are twice the price. The onboarding was smooth and helpful. We had a lot of questions and concerns and they always responded with patience and kindness. The interface is very customizable for our needs and the integration with our Opportunity flows in Salesforce was easy to deploy. We had a lot of historical data and it's handling it without any performance issues.
So far, I'm a fan of the tiered object relationships that allow me to categorize my work better than other project management systems I've used in the past.