AfterShip Returns Center Reviews & Product Details

With AfterShip Returns Center, I like the return process which is much clearer for customers, with a simple portal where they can make their request and track the progress. Review collected by and hosted on G2.com.

Some form or email customizations are somewhat limited without using more advanced options. Review collected by and hosted on G2.com.

Easy to manage all my returns under one app Review collected by and hosted on G2.com.

Nothing everything is good and can recommend this app to every e-commerce merchant. Review collected by and hosted on G2.com.

It allows users to easily return the products and ensures a smooth process. The refund process is also smooth and fast. Good reach and good interface. Easy to understand. Review collected by and hosted on G2.com.

It would be good if this process allowed for same-day returns. The shipping can be done quickly so users can initiate returns as soon as it reaches back. Return reasons mentioned should be checked. Review collected by and hosted on G2.com.

AfterShip Returns Center was a great returns portal that we used for a couple years! The customer portal was user friendly and had great features, such as processing and automating returns requests, exchanges, and issuing refunds. Review collected by and hosted on G2.com.

Most of its integrations only support other AfterShip products. If you use products outside of the AfterShip ecosystem, Returns Center functionality can be limited. Review collected by and hosted on G2.com.

The ability to manage my returns all in one place Review collected by and hosted on G2.com.

Getting in contact with support could be made easier Review collected by and hosted on G2.com.

The best is services and the policies are also good. Review collected by and hosted on G2.com.

The late arrival is bad thing, AfterShip need to improve this system. Review collected by and hosted on G2.com.

Features, Features, MORE FEATURES! The Aftership Return Center Team is extremely responsive, but they also LISTEN! The amount of features they've added since we first started using Aftership Returns Center is really amazing. Review collected by and hosted on G2.com.

Sometimes the team is responsive, but can't help you immediately. Their follow up is great. Review collected by and hosted on G2.com.

It's easy to use and easy to integrate on various CRMs. It makes it easier for the Customer Service Team to assist customers in their return requests. Review collected by and hosted on G2.com.

There are times when the app does not generate a return shipping label automatically for the customers or when the return portal crashes after processing the return online. Review collected by and hosted on G2.com.

AfterShip Returns Center has helped me a lot in regaining my customers' intact trust. Previously I was struggling a lot in smoothening the return process for my family's online e-commerce business, but AfterShip Returns Center has helped me in executing it in the true sense. The best feature I liked about AfterShip Returns Center the most is the "Refund to store credit". It not only has provided an improvised customer experience but has also impacted our business in regaining from the loss. Review collected by and hosted on G2.com.

There is nothing to dislike about AfterShip Returns Center. It has been working impressively, and just hope it keeps on enhancing its existing services more and more in the upcoming days. Review collected by and hosted on G2.com.

That it is integrated with Shopify so it is an easy way to streamline manage all of our store's returns. The best thing about this platform is the ability to send labels directly to Canadian customers. Review collected by and hosted on G2.com.

To send American return labels, we need to create a commercial invoice outside of the platform because the one integrated is not correct. We have to send out a separate email to our US customers to send labels. Whenever there are issues on return centre, the customer support is awful to deal with and they do not have quick or great answers because it seems like it's outsourced. Review collected by and hosted on G2.com.