Search results for SupportPal

SupportLogic is a provider of AI (Artificial Intelligence) technology for Support Teams. Leveraging Natural Language Processing (NLP) and Machine Learning (ML) SupportLogic integrates with your CRM of choice to highlight your most pressing customer cases. Our customers see thousands of complex software cases logged through their support portal and SupportLogic allows them to practice a last-in-first out approach by comprehending what's in the ticket and placing the most critical issues in front of the right engineers. With SupportLogic organizations have been able to reduce their monthly escalations by 20% or more while increasing agent productivity by aligning cases with the right expertise.

SupportLayer is helpdesk software built for teams that need real SLA accountability without the enterprise price tag or the six-month setup. Most helpdesk tools lock their best features — SLA management, custom roles, MFA enforcement, compliance reporting — behind expensive tiers. SupportLayer includes everything on every account. No tiers, no feature gates, no “upgrade to unlock.” What makes SupportLayer different: • SLA clocks pause when a ticket is on hold or waiting on a customer, so your metrics reflect agent effort — not time spent waiting • Email-to-ticket intake — customers email your support address and tickets are created automatically • Four role types (end user, agent, service manager, admin) with granular permissions out of the box • Embeddable live chat widget included — no extra subscription • Business hours SLA — deadlines calculated against working hours and timezone • SLA compliance reporting, agent workload stats, and daily volume — all built in • MFA enforcement configurable per organisation • Full REST API and PHP SDK Your first agent is always free. No credit card required. Live in under five minutes.

SupportPRO is a B2B technical support service provider offering 24/7 outsourced technical support, server management, cloud support, server migration, and infrastructure support for web hosting companies and service providers.

11ZA is a SaaS solution built on the WhatsApp Business API, enabling business owners to streamline customer engagement and efficiently manage their WhatsApp Communications. With 11ZA, you can send personalized notifications, promote your business, respond to customer inquiries, and provide seamless support—all from a single platform. Our solution helps you centralize and manage customer interactions effortlessly, giving you complete peace of mind. Powered by the WhatsApp Business API, 11ZA enables medium to large businesses to engage with customers at scale. With advanced automation, streamlined operations, and sales-driven features, you can leverage the world's most popular messaging platform to grow your business efficiently.

SupportAIPro is an advanced AI-driven customer support solution designed to enhance user engagement and streamline support processes for businesses. By integrating seamlessly with your website, SupportAIPro delivers instant, accurate responses to customer inquiries, ensuring a superior user experience. Key Features and Functionality: - Custom AI Chatbots: Develop personalized AI chatbots powered by ChatGPT, tailored to your business content, including files, products, and videos, to provide immediate answers to customer questions. - Multi-Channel Integration: Deploy your AI chatbot across various platforms such as websites, Messenger, WhatsApp, and more, ensuring consistent support across all communication channels. - Lead Generation and Sales Support: Utilize AI chatbots to capture leads, grow your email list, and assist in selling products by providing tailored responses that drive conversions. - Booking and Appointment Management: Enable your chatbot to handle bookings and appointments, simplifying scheduling processes for both your business and customers. - Feedback Collection and Product Recommendations: Gather valuable customer feedback and offer personalized product recommendations based on user interactions and preferences. - Internal Support and Learning Assistance: Connect your business data sources to the chatbot to answer employee questions and support learning and teaching initiatives within your organization. Primary Value and Solutions Provided: SupportAIPro empowers businesses to resolve up to 80% of customer inquiries autonomously, significantly reducing the workload on human support teams. This leads to faster response times, improved customer satisfaction, and cost savings. The platform's easy integration and customization options allow businesses to deploy AI chatbots that align with their brand identity and meet specific operational needs. By automating routine support tasks, SupportAIPro enables businesses to focus on more complex customer issues and strategic initiatives, ultimately driving growth and enhancing the overall customer experience.

Shared inbox, email ticketing and AI-assisted replies for Australian businesses. Your customer conversations stay onshore.

Support.pl help businesses and projects work digital, sell more, implement ideas and reduce costs. Our core competencies are CRM Implementation and Business Processes Automation. Our core competencies and main services: - Configuring CRM from scratch, Sales Automation - CRM Support and Consultations - Trainings - Non-standard apps development and integration of CRM with third-party IT system - IP-Telephony (VOIP) launching - Server technical support - Migrations - Business analysis - Business management setup and customization - Business Processes Automation - Task and Project Management

Supportwave is a global innovative IT services platform that provides businesses with IT experts on-demand. Our 5500+ engineers are skilled in cloud platforms, user support, security, networking and every other IT skill on the planet, from 1st to 3rd level support. With speed and flexibility, you can hire our teams hourly, daily, weekly or monthly to form a seamless extension of your IT department. Scale your IT team as needed for projects, or any other requirement, on-site or remote support, to improve IT services to your business or customers. Servicing businesses of all sizes, MSPs and the Enterprise. Services Include - On-demand support services (Remote and on-site) and Smart Hands. - Part-time or Full-time Dedicated staff to augment your IT Team where needed. - Help Desk Solutions, shared or dedicated support desk 24/7, local and global

Send Intercom Ratings to Slack Instantly Don't wait days or weeks to address negative customer satisfaction ratings. Follow up with unhappy customers immediately and build a culture of feedback with SupportMan. Connect it with Slack and Intercom.

Support.ly by 500apps is an all-in-one helpdesk ticketing system that provides faster and better support for your customers. It helps in providing customer support, enhancing productivity, boosting customer satisfaction, saving time and cost. You can manage tickets and provide a knowledge base in your customer support software to take care of all of your customer needs with very little effort. Get access to 30+ apps for $14.99 per user.

Kapden.io is a consulting and services company specialized in managed cloud solutions. Our services are tailored for organizations aiming to accelerate time-to-market, reduce cloud costs, enhance security, and overcome scaling challenges. Our goal is to empower organizations by handling comprehensive cloud activities like release management, cloud security posture, cloud cost optimization, scaling, and on-call support—allowing your teams to focus on growth, innovation, and delivering value to your customers. Kapden.io is a one-stop solution for all your cloud needs. We offer comprehensive, fully managed cloud solutions. We handle all aspects of your cloud environment, allowing you to focus on building and scaling your product without the overhead. Fully Automated Deployments: Streamlining your release processes for seamless, consistent, and high-quality delivery, eliminating the complexities of managing your own CI/CD pipelines. Scalable Cloud Architecture: A robust, flexible cloud architecture designed to grow with your product, ensuring you’re always prepared for sudden surges in demand and evolving business needs. Enhanced Security Posture: Implementing industry-best security practices from day one, with full visibility into vulnerabilities and the tools needed to stay secure as your product scales. Proactive Monitoring & Alerting: Ensuring that any potential issues are detected and addressed swiftly, maintaining continuous operations and preventing downtime. Cost Optimization: We optimize your cloud resources through smarter allocation and automation, reducing unnecessary costs and ensuring you’re getting the most value from your cloud spend. And, as part of our service, you get on-call support to manage unforeseen situations.

HostingSupport.ai is an AI support agent built for web hosting companies. It connects to WHMCS (or Blesta) and answers support tickets and live chat in the customer's language, using their services, domains and invoices. Unlike generic chatbots, it can check the customer's server: it diagnoses DNS, SSL, HTTP 500 errors, full disks, blocked IPs, email deliverability and WordPress or PrestaShop errors on cPanel, Plesk and DirectAdmin, and fixes common issues such as PHP versions, mailboxes or SPF/DKIM records. You stay in control: per-action permissions (off, automatic or approval required), a backup before every change, automatic rollback and a full audit log. No root password needed. EU hosted and GDPR compliant. Pay only for what the AI does, from $0.15 per reply, with no plans or monthly fees. $5 free credit, no card required.

SepPortal is a software for the end user that allows to have complete control of their business Internet or Intranet website without any knowledge of HTML or other programming languages.

Startup Doctor is an all-in-one business compliance platform for company registration, GST, taxation, ROC compliance, licenses, certifications, and legal services. Manage your business compliance, statutory filings, and documents with expert support—all in one place. With Startup Doctor, businesses can focus on growth, while we handle the rest.

BazTel is a global eSIM service provider that delivers instant, affordable, and secure mobile data connectivity across 130+ countries. Designed for international travelers, digital nomads, and remote teams, BazTel offers seamless eSIM activation, competitive pricing, and 24/7 customer support—all without the need for a physical SIM card. Our mission is to simplify connectivity worldwide.

Pagehaus is static website hosting for small businesses, freelancers and agencies who want to publish plain HTML sites without a build step, framework or Git workflow. Customers upload by SFTP or in the browser and get Server Side Includes for shared headers and footers, built-in contact forms, custom domains with automatic HTTPS, and separate logins for designers and collaborators. Sites can also be managed through an API and through AI assistants such as Claude, where Pagehaus is listed in the connector directory. Code Maker Inc. runs Pagehaus on its own infrastructure, with virus scanning of uploads, nightly backups and payments handled by Stripe. Support is available at support@pagehaus.app.

YellowStone XPs empowers enterprises worldwide to accelerate growth through cutting-edge digital transformation. With a robust international presence spanning the USA, UAE, India, Canada, Australia, and China, we deliver end-to-end technology and outsourcing services tailored for industries like BFSI, Healthcare, Logistics, and Retail. Our core expertise includes custom web and mobile app development, cloud solutions, generative AI, cybersecurity, and comprehensive digital marketing. Additionally, we provide scalable 24/7 digital BPO services—including medical billing, financial bookkeeping, and customer support—alongside proprietary enterprise software products. By combining industry-expert professionals with advanced technology, YellowStone XPs helps businesses optimize operations, reduce overhead costs, and scale globally.

Since 2001, GreenTie.com has been the trusted Internet Support Partner of the midwest’s top corporate, non-profit and health organizations. Our agency’s ongoing success stems from the ability to inspire user engagement and quickly evolve the client’s website to their most effective marketing arm. We are proud to support the online objectives of hundreds of small business owners - and the families that rely on their success. Our agency builds award-winning websites and partners with your company to provide long-term maintenance, daily updates and online security. As your internet support firm, our web technology experts will assist with any online needs, including unlimited web edits, online security, data analysis, new technology integration and host account management. Our clients will also be eligible for promotional partnerships and discounts with other staple small business cost saving solution packages.

TardiTech is a Bulgaria‑based cloud consultancy dedicated to empowering businesses with digital transformation and sustainable growth through expert Cloud Infrastructure, DevOps, CloudOps, and FinOps solutions enhanced by AI-driven automation and insights. Core Services: Cloud Migration & Integration: Seamless transitions with minimal downtime, maximised performance, and data integrity Cloud Ops Management: AI-assisted optimisation ensuring high availability, scalability, and top-tier performance DevOps Consulting: Streamlining development lifecycles with best-practice DevOps tools, CI/CD, intelligent automation, and team collaboration Kubernetes Consulting: Expert design, implementation, and management of container orchestration environments FinOps Consulting: AI-powered cost management strategies for financial visibility and smarter cloud resource control Security & Compliance Consulting: Practical, effective solutions—augmented by AI—to protect digital assets and maintain regulatory compliance Approach & Values: Our client‑centric methodology emphasises discovery, strategy, implementation, optimisation, training, and ongoing support—always maintaining transparency, collaboration, and a strong commitment to data security. Headquarters: Bulgaria Website: https://tardi.tech