Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place!
#Customer Interactions on Auto-Pilot
Sit back and relax ! QuickReply.ai works 24x7 without taking any break
QuickReply.ai uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners.
#Pre-Trained over 40+ Use-cases
QuickReply.ai comes pre-trained with common but very frequent eCommerce customer queries such as order status, order cancellations, payment options, delivery estimated, coupons, shipping fee, etc.
#Ready-to-Use Conversational Campaigns
With Ready-to-Use Conversational Campaigns, you can sell, up-sell, resell and recover abandoned cart. QuickReply.ai comes pre-configured with these campaigns
* Abandoned Cart Recovery
* Back-In-Stock Notifications
* Product Feedback Collection
#Integrations with eCommerce Stack
QuickReply.ai has integrations available with all your eCommerce business tools such as eCommerce Store, Logistics/ Shipping Partners, Sales Channels, Payment Gateways, Marketing Tools, CRMs, Desks etc.
#Seamless Bot-to-Human Transfer
AI Bots can handle 70% of the customer interactions all by themselves. Rest 30% which are pertinent and unique in nature are seamlessly transferred to the human agents.
#One-Inbox for all your channels
Gone are the days, when you have to open one tab for your live chat, one for Facebook Messenger, one for WhatsApp, one for Store's Order database and keep shuffling between them. Now handle all your customer communications from one panel.
#Pre-fetched Customer and Order Data
Empower your customer success team with quick access to all the customer and order information within the same panel. This helps them resolve queries faster and to delight your customers.
#Chatbot Builder for Custom Conversational Journeys
Create Custom Conversational Journey using a UI-based Chatbot-Builder. It comes with an extensive library of rich UI elements and provides you an easy way to define or customise your own conversational flows.
#Analytics to help you improve
With Advanced Analytics, measure the platform performance and optimise your funnel.
ForwardChat is done-for-you WhatsApp AI automation built for Malaysian SMEs. We connect to your WhatsApp Business API, train an AI on your business, and handle customer enquiries in Bahasa Malaysia, English, Chinese, and Manglish, 24/7, so you stop missing orders and stop repeating the same answers.
Customers keep their own WhatsApp Business Account (BYOWABA) and pay Meta directly for messaging. ForwardChat charges only a flat monthly software fee with zero markup on Meta fees, so billing is predictable with no per-resolution surprises.
What sets ForwardChat apart:
- Manglish-native AI that handles real Malaysian phrasing, not just keyword matching.
- Self-improving AI that learns from your team's corrections, with an optional approval mode so staff can review replies before they send.
- White Glove Setup included on every plan: we configure the knowledge base, tone, and hours for you.
- Image recognition on every plan: a customer sends a product photo and the AI identifies it.
- Every kind of reply: native WhatsApp tappable menus, quick-reply buttons, exact word-for-word replies for prices and policies, image replies, and PDF/document replies.
- Automatic lead capture that saves each lead and syncs to Google Sheets, with sales handoff on higher tiers.
Pricing: Starter RM299/mo, Growth RM499/mo, Pro RM999/mo. Free 7-day trial, no credit card required.
ForwardChat is built and operated by FGX Technologies PLT (Forward Genix), based in Puchong, Selangor.
ZaChat is a team inbox for Zalo, Vietnam's most used messaging app. Shops and sales teams connect their Zalo personal accounts by scanning a QR code, then reply to every customer from one screen on the web, desktop (Windows, macOS) or mobile (iOS, Android).
Owners give each staff member their own login, assign Zalo accounts per person and remove access instantly when someone leaves, so customer conversations stay with the business and no Zalo password is ever shared.
Next to the chat, ZaChat includes the tools a Vietnamese online shop runs on: highlight a customer's message to find products and create an order, deduct stock across warehouses, track customer debt and cash book, and match incoming bank transfers to orders automatically. Customer tags, quick-reply templates, out-of-hours auto replies and an AI assistant that answers from the shop's own knowledge base help the team respond faster, and hand hard questions back to a person.
For outreach, ZaChat sends broadcast messages and friend requests by tag, phone list or group members with randomized delays and daily limits to protect accounts. Built-in accounting for Vietnamese household businesses and SMEs (e-invoice sync, bank statement import, tax returns) is included in business plans.
Weddingkart is wedding planning software built for the way Indian and UAE weddings actually run — over WhatsApp, not email. Designed for professional wedding planners, event managers, and DIY couples, Weddingkart replaces the chaos of guest spreadsheets, broadcast lists, and dozens of WhatsApp groups with a single platform that runs the entire wedding from save-the-date to the post-event thank-you. Event managers import a guest list from Excel or Google Sheets, segment guests by Brideside, Groomside, family, hotel, or pickup point, and send personalised WhatsApp invites, RSVP requests, travel ticket collection, and ID card requests through a verified WhatsApp Business API channel — without any guest ever installing an app.
Built on the Meta-approved WhatsApp Business Solution Provider stack, Weddingkart sends every message through a verified "Wedding Invite" sender, eliminating the bulk-message bans that plague event managers using personal WhatsApp. RSVP collection happens through native WhatsApp quick-reply buttons — Attending 1, Attending 2, Unable to Attend, and fully customisable per wedding — pushing response rates far above what email RSVPs or Google Form links achieve. Guests can share flight tickets, train tickets, and government-issued IDs as WhatsApp attachments; Weddingkart's AI extracts arrival time, departure city, and travel details automatically, so coordinators never open a single PDF manually.
Wedding planners running multiple events in parallel get unlimited weddings per account, each isolated with its own guest list, broadcast templates, RSVP rules, and team collaborators. Billing is per-wedding rather than per-month — Basic at INR 4,999 unlocks 1,000 WhatsApp messages per wedding, Standard at INR 8,499 unlocks 4,500 messages plus full RSVP, travel ticket, and ID card collection. Every account starts with 30 free credits to test every feature with no restrictions and no credit card.
Weddingkart has helped Indian and UAE event managers deliver more than 100 weddings to over 50,000 guests, with a 4.8-star App Store rating. Available on Web, iOS, and Android, with Razorpay payments (UPI, cards, net banking) and full guest data export to Excel and Google Sheets at any time.