Search results for ToDesk

AiStarDev LLC builds Glassdesk, an AI support agent for ecommerce teams on Gorgias and Freshdesk. Glassdesk resolves Tier-1 support tickets by answering from the merchant's own help center. Every reply carries the source articles it used, a similarity score for each, and a confidence score. Below the merchant's threshold it escalates to a human with full context instead of guessing. Accuracy is measured by a public, versioned eval suite before it ever answers a customer (getglassdesk.com/evals). Flat monthly pricing; the two smaller plans are hard-capped so the bill cannot spike in a busy month.

LoLa provides remote access to a user's own compatible PC and optional hosted Windows Cloud PCs when additional hardware is required. The services support remote graphics-intensive, creative, engineering and game-development workflows.

Support Station is a help desk with a shared inbox, knowledge base, and AI assistant for customer support. Teams can publish help articles, manage customer requests, and use an AI assistant that draws on their help content. A website widget gives customers access to help within the product. When a request needs a person, the team can continue the conversation with its context. The free help desk supports up to 5 teammates and 100 tickets per month. Paid AI plans start at $29 per month.

TaskBridge is a self-hosted help desk and ticketing system for organisations that want support data and infrastructure under their own control. It is delivered in a Docker container under a one-time commercial internal-use licence, with no mandatory subscription and no limits on agents or end users.

Helpneer is a unified customer support platform that brings live chat, ticketing, visitor intelligence, AI-powered conversations, WhatsApp support, billing, and role-based access control into one platform. Designed for modern support teams, B2B SaaS companies, and multi-brand businesses, Helpneer provides a single workspace for managing customer conversations and support requests without relying on multiple disconnected tools. Its unified data model keeps live chats, tickets, customer context, and support activity connected throughout the customer support journey. Helpneer includes a real-time chat widget with visitor telemetry, allowing support agents to understand customer context while they interact with visitors. Conversations can be escalated into tracked and prioritized tickets without losing chat history or creating duplicate customer records. The platform also provides AI-powered, brand-aware chat assistants that can respond to customers 24/7 using business-specific information and escalate conversations to human agents with conversation summaries. WhatsApp Business integration enables two-way communication and ticket synchronization, allowing agents to manage WhatsApp conversations from the same support workspace. For organizations managing multiple brands, Helpneer provides hierarchical organization and brand structures, brand-specific widgets, routing, reporting, and granular role-based permissions. Teams can control View, Create, Update, and Delete access at the module and role level. Helpneer can be integrated with websites and web applications, including WordPress, Shopify, React, and Vue, using a lightweight integration approach. With its combination of live chat, ticketing, AI support, visitor intelligence, WhatsApp, multi-brand management, and granular permissions, Helpneer provides businesses with a centralized platform for managing and automating customer support operations.

Webmag is a digital publishing software that enables the creation of interactive, mobile-friendly publications. A drag-and-drop editor with customizable templates lets teams design digital magazines, whitepapers, brochures, reports, flyers, and newsletters, publishing under your own domain. Built-in forms, calls-to-action, and gated content support lead generation, with native integrations to CRM and marketing automation tools such as HubSpot and Salesforce. Cookieless, GDPR-compliant analytics track views, engagement, and drop-off without cookie banners. Webmag is hosted in the EU (Frankfurt, Germany) and includes personalized onboarding, template customization, and ongoing support from a dedicated team. Used by 100+ brands across Europe, Webmag is positioned as a web-based alternative to static PDF publishing tools.

OmniFile is a desktop file search application for macOS and Windows that lets you find files across local drives and cloud storage from a single search bar. Press Ctrl+Space to instantly search your files by name, path, or content. OmniFile integrates with Google Drive, Dropbox, Box, SharePoint, Slack, Notion, and GitHub, so you can search everything in one place. Built with Rust and powered by the Tantivy full-text search engine, all indexing happens locally on your device — no data is ever uploaded to external servers. The free tier covers unlimited local file search, while the Pro plan ($129 one-time) unlocks cloud integrations and smart workspaces.

DigitXBooks provides cloud accounting software for small businesses and growing teams. The platform helps companies manage bookkeeping, invoices, inventory, purchases, sales, expenses, cash and bank tracking, ledgers, payroll, financial reports, AI insights, task management, support workflows, and mobile access from web, Android, and iPhone.

A general purpose helpdesk solution for SME, capable to handle different business scenarios in different industries with flexibility and versatility. We run either on-premise or on-cloud, meeting clients' compliance requirements.