Products

SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-featured solution — with CRM and ticketing app integrations and an API. Find out how powerful easy can be.

2Ring Gadgets for Cisco Finesse, offered in three bundles (standard, enhanced, premium), empowers supervisors and enables agents to become more efficient. Supervisors are able to handle everyday tasks on their own from within Cisco Finesse: reskill agents, view detailed information about agents and customer interactions in real-time, receive alerts about important call center events (RONA, Calls in Queue, ..), send messages to agents, or even change wallboards on the fly. Be flexible to provide

Bluepineapple is a customer-centric, innovation-driven software consulting firm specializing in delivering comprehensive, turnkey cloud solutions across Salesforce, ServiceNow, and Microsoft platforms. With a focus on customer success, continuous innovation, and agility, Bluepineapple ensures that clients maximize their cloud investments through tailored services and solutions. Key Features and Functionality: - Full Lifecycle Solutions: Expertise in end-to-end implementations, from initial con

WalkWater Technologies is a leading system integrator specializing in cloud solutions, enterprise applications, and advanced technologies such as machine learning and data analytics. Established in 2010, the company has been recognized as one of the fastest-growing private U.S. companies for three consecutive years. With a mission to "Ingest, Curate, Visualize, Monetize data as a strategic asset," WalkWater collaborates closely with clients to maximize the potential of their cloud infrastructure

Extreme Digital Solutions is a Brazilian innovation and technology company dedicated to simplifying and optimizing business processes through quality and creativity. Specializing in digital transformation, EDS offers a comprehensive suite of services, including data analytics, artificial intelligence, multi-cloud management, system integration, and professional services. By partnering with industry leaders like ServiceNow and AWS, EDS delivers customized solutions that drive strategic transforma

XML Asia Ltd, established in 2000 in Hong Kong, is a premier IT solutions provider specializing in delivering high-performance, scalable trading platforms and comprehensive IT services across Asia. With a strong foundation in Java expertise and domain knowledge, the company assists clients in transitioning from traditional systems to cloud-based, service-oriented architectures. As the first Bronze Services Partner of ServiceNow in North Asia, XML Asia Ltd demonstrates a commitment to excellence

CloudStratex, established in 2019, is a London-based advisory services firm specializing in cloud infrastructure and digital transformation. The company focuses on implementing technologies and practices that enable enterprise organizations to achieve operational efficiency, integration, and resilience. By employing unique incubation and knowledge transfer techniques, CloudStratex empowers clients to become self-sufficient in managing their IT environments. Key Features and Functionality: - C

Bright Consulting JSC is an IT and business management consultancy dedicated to accelerating digitalization and automation for enterprises across Europe. With a client-centric approach, the company delivers tailored solutions that streamline business processes and enhance operational efficiency. Specializing in areas such as Digital Service Management, Enterprise Integration and Automation, Business Process Automation, BI & Reporting, and Security and Compliance, Bright Consulting partners w

CloudBlu Consulting Pty Ltd is a specialized firm offering strategic advice and implementation services in IT Service Management , Customer Service Management , and IT Operations Management . With over 75 years of combined experience, their certified experts design, implement, and optimize frameworks tailored to unique business needs, enabling organizations to streamline operations, boost productivity, and enhance service delivery. Key Features and Functionality: - IT Service Management : Cus

Volteo LLC is a strategic partner of ServiceNow, specializing in delivering tailored solutions that enhance operational efficiency and drive business growth. With a focus on innovation and adaptability, Volteo collaborates with organizations to overcome fiscal challenges and seize new opportunities. Their approach emphasizes customized strategies over standardized processes, ensuring solutions are uniquely suited to each client's needs. Key Features and Functionality: - Operational Optimizatio

The platform connects to your existing ITSM system (Jira Service Management, ServiceNow, Matrix42, TOPdesk) and automatically surfaces prioritized situations that require attention. Each situation comes with quantified business impact, trend analysis, AI-generated diagnostics, and a built-in delegation workflow — so IT leaders know where to invest, and analysts have the evidence to act. Three perspectives for three roles: ∙ Briefing view for IT leadership: Prioritized agenda with the highest-le

VendorAuditly is vendor risk management software built for SMBs that don't have a compliance team. Replace spreadsheets with automated vendor assessments, questionnaires, AI contract risk analysis, insurance certificate tracking, breach monitoring, and one-click compliance evidence packs for DORA, NIS2, SOC2, ISO 27001, and HIPAA — all in 10 minutes setup at $49/month. Unlike ServiceNow, OneTrust, or Vanta — which cost $10,000–$100,000/year and require a dedicated GRC team — VendorAuditly is bu

S.C.A.L.A. (Strategy, Confirmation, Activation, Leverage, Acceleration) is an enterprise AI operating system that replaces fragmented SaaS stacks with a single, vertically integrated platform. The platform serves 18 industry verticals — facility management, restaurants, automotive, real estate, beauty & wellness, professional studios, network marketing, and more — each with dedicated operational modules, CRM, analytics, and workflow automation. Core to the platform is SARA, a proprietary A

JCS Solutions LLC is a premier technology firm specializing in innovative digital transformation, cybersecurity operations, and threat mitigation solutions that elevate and secure customers’ missions. Established in 2014, JCS serves federal, state, and local government organizations, as well as private sector clients, delivering mission-focused technology solutions that empower their operations. Key Features and Functionality: - IT Optimization: Future-proofing technology systems to enhance

MOURI Tech LLC is a global enterprise solutions provider established in 2005, dedicated to delivering innovative IT services that cater to the evolving digital needs of businesses worldwide. With a strong presence across five continents, MOURI Tech offers a comprehensive portfolio encompassing digital transformation, intelligent ERP, cloud security, and automation. Their expertise spans various industries, including Fortune 500 companies, enabling enterprises to become future-ready by fostering

SOLVVision AG, founded in 2013 and headquartered in Frankfurt am Main, Germany, specializes in Enterprise and IT Service Management consulting. The company offers tailored solutions to optimize and automate business and service processes for both national and international clients. With a team of over 80 consultants operating across Germany, SOLVVision provides comprehensive services that include strategic consulting, process optimization, digitalization, and organizational support. Key Featur

Bangmetric LLC is a premier ServiceNow partner specializing in delivering comprehensive digital workflow solutions that enhance organizational efficiency and innovation. With a global presence, including offices in the United States, India, and South Africa, Bangmetric offers a range of services designed to optimize IT operations, streamline service management, and drive digital transformation. Key Features and Functionality: - IT Service Management : Modernizes service delivery by transformi

Kumoco Cloud Manager is an AI-powered cloud management platform designed to streamline and optimize multi-cloud environments directly within the ServiceNow ecosystem. As a certified Built On Now™ application, it offers comprehensive governance, cost control, and automation capabilities, enabling organizations to manage their cloud resources efficiently and securely. Key Features and Functionality: - Cloud Discovery: Automatically identifies and catalogs IaaS, PaaS, and SaaS resources across p

Miner: AI-powered discovery automation engine Extract business requirements directly from your existing application portfolio:​ -Legacy platform applications: Lotus Notes, TIBCO, Pega, Access, etc... -Legacy source code: Java, C#, AS400, etc... -Application artifacts: Table schemas, workflow diagrams, process logs, etc... -Leverage Generative AI to extract requirements from unstructured text -Product documentation, user stories, user feedback, etc... Modeler: New way to develop Enterprise Platf

Excelym is a comprehensive technology solutions provider specializing in Oracle NetSuite services, including advisory, implementation, customization, system integration, and support. As an official Oracle NetSuite Alliance Partner, Excelym offers tailored solutions to help businesses optimize their operations and achieve scalability. Key Features and Functionality: - NetSuite Services: Excelym provides end-to-end NetSuite solutions, encompassing consulting, implementation, customization, and