---
title: Gadgets for Cisco Finesse Reviews
meta_title: 'Gadgets for Cisco Finesse Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Gadgets for Cisco Finesse works for a business like yours.
date_modified: '2025-10-15'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Gadgets for Cisco Finesse Reviews
**Vendor:** 2Ring  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
## About Gadgets for Cisco Finesse
Significantly enhance experience of agents and supervisors on all of the Cisco® contact center platforms (UCCX – Express, UCCE – Enterprise incl. Packaged). Automate repetitive tasks, provide alerts and notifications (RONA, Calls in Queue, ..), connect agents to back office and remote experts, or even integrate Cisco Finesse® with all the tools that the agents use (including Salesforce®, MS Dynamics CRM, ServiceNow® and other SQL based systems). Learn now how to create a truly unified workspace and a seamless Cisco agent desktop experience using 2Ring Gadgets for Cisco Finesse.






- [View Gadgets for Cisco Finesse pricing details and edition comparison](https://www.g2.com/products/gadgets-for-cisco-finesse/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-04+06%3A04%3A48+-0500&secure%5Bsession_id%5D=7b3b7d3a-8f0c-45b4-9b2b-5c193244e2bd&secure%5Btoken%5D=96871329f25038dfafc4cf31be4f9a900ae5dbfaa9699257a16468cb1d4455c0&format=llm_user)

## Gadgets for Cisco Finesse Features
**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Call Recording
- Reporting & Dashboards

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