Case Manager is an accounts receivable and debt collection management solutions. The product helps you manage a large groups of contact centre agents in order to execute accounts receivable workflow processes. The system allows you to customize data, user interface, functionality, web view actions, workflow processes and much more. Case Manager gives you flexibility yet provides an easy to use agent interface. The system is tried and tested in environments dealing with hundreds of thousands
We are one of the nation leading organizations providing management consulting, technology and outsourcing services, with offices within klang Valley, northam and Southam Region. Our growth platforms are the innovation engines through which we build world-class skills and capabilities; develop knowledge capital; and create, acquire and manage key assets central to the development of integrated services and solutions for our clients.
DataBank is a provider of enterprise-class colocation, interconnection, and managed services, offering a comprehensive edge infrastructure platform designed to meet the evolving needs of modern businesses. With over 65 strategically located data centers across major U.S. metropolitan areas, DataBank enables organizations to position their workloads within 100 miles of more than 60% of the U.S. population. This extensive network ensures low-latency access and robust connectivity, empowering busin
Provision Data Services is a premier provider of enterprise-class data center solutions, offering colocation, cloud, and managed services from its state-of-the-art facility in downtown Dallas, Texas. Designed to meet the diverse needs of businesses, their services ensure optimal performance, security, and scalability for mission-critical IT infrastructures. Key Features and Functionality: - Colocation Services: Provision's colocation solutions provide a secure environment with redundant
TRG Datacenters' Houston facility is a state-of-the-art, 150,000-square-foot standalone data center designed to deliver unparalleled reliability and performance. Strategically located at 2626 Spring Cypress Road, Houston, TX, this facility offers a 5.2 MW power capacity with a 2(N+1 redundant design, ensuring continuous uptime. The center is built to withstand extreme weather conditions, including hurricanes up to 185 MPH, and is situated outside the 500-year floodplain, elevated three feet abov
Performive is a global leader in providing secure, compliant, and fully managed data center solutions tailored for midsize enterprises. With over 20 years of experience, Performive specializes in delivering data resiliency, robust cybersecurity services, and managed cloud environments, enabling internal IT teams to focus on driving growth and innovation. Their services are designed to ensure mission-critical data is always available and recoverable, backed by a global presence and on-demand engi
EdgeCore Digital Infrastructure is a leading developer, owner, and operator of state-of-the-art, cloud-connected data center campuses designed to meet the rigorous demands of hyperscale cloud and internet companies. With a focus on scalability, performance, and sustainability, EdgeCore provides both ready-for-occupancy and build-to-suit data center solutions across key North American markets. The company's strategic investments in land, power, and infrastructure enable it to deliver high-density
Switch's Exascale Colocation® services offer industry-leading, sustainable data center ecosystems designed to meet the growing demands of the digital world. Recognized as a global leader in exascale data center solutions, Switch provides clients with reliable, high-performance colocation environments powered entirely by renewable energy. Their facilities are engineered to support the intelligent and sustainable growth of the internet, ensuring optimal performance for businesses, governments, and
Vantage Data Centers is a leading global provider of hyperscale data center campuses, delivering scalable, flexible, and efficient solutions tailored to the needs of hyperscalers, cloud providers, and large enterprises. Operating across five continents—including North America, EMEA, and Asia Pacific—Vantage has redefined data center design to achieve significant improvements in reliability, efficiency, and sustainability. Their campuses are engineered to scale rapidly, accommodating the dynamic
Cyxtera's colocation services provide organizations with secure, scalable, and flexible data center solutions across a global footprint of over 60 data centers in more than 30 markets. These services enable businesses to deploy and manage their IT infrastructure efficiently, offering a cloud-like experience with the control and performance of dedicated environments. Key Features and Functionality: - On-Demand Infrastructure: Organizations can evaluate, order, and deploy services such as space,
Optimize your customer support We have a demonstrated history of optimizing customer support for some of the biggest brands.
Netrality Data Centers is a leading owner and operator of strategic interconnected data centers and Meet Me Rooms across the United States. With 18 properties spanning 3.3 million square feet and over 100 megawatts of capacity in six North American markets, Netrality provides a mix of colocation, powered shell, and wholesale data center solutions. Their facilities are strategically located at the intersection of long-haul and metro fiber optic networks, offering customers enhanced interconnectiv
Colohouse is a provider of colocation, cloud, bare metal, and managed services, offering comprehensive IT infrastructure solutions to businesses worldwide. With a global presence spanning over 14 data center locations across eight countries, Colohouse delivers reliable and secure services tailored to meet the evolving needs of its clients. The company's strategic acquisitions, including TurnKey Internet and Hivelocity, have expanded its service portfolio, enabling it to offer a full suite of hyb
STACK Infrastructure is a global leader in data center development and operations, providing scalable and sustainable digital infrastructure solutions for hyperscale and enterprise companies. With a client-first approach, STACK offers a comprehensive suite of services, including campus developments, build-to-suit facilities, colocation, and powered shell solutions across the Americas, EMEA, and APAC regions. Their extensive portfolio and flexible expansion capacity enable rapid growth and innova
Everise offers enterprises the solutions and technology they need to rapidly scale their brands across markets, and to evolve their offering through the product or service lifecycle. Some of the world’s most loved brands have products and services that are tested, protected, supported and sold by Everise. Our cutting-edge technology, diverse talent, entrepreneurial spirit and innovative solutions ensure we continually evolve to build fresh experiences for our people and partners. We are
Gauge your contact center agents performance in real-time with NovelVox Contact Center Wallboards. Monitor and motivate agents with intuitive display of KPIs and relevant data for a guided move. Enable the supervisor or team lead to control performance and take immediate actions on data breach. From individual agent status to seat plan at glance, the gamified wallboards from NovelVox have everything that improves FCR and reduces AHT. Supervisors can monitor the number of calls dropped, rout
Product Description: GRAYPATH® is an advanced, award-winning expeditionary communications solution designed to provide robust, reliable, and secure global communication. Utilizing patented IP Spread Spectrum technology, GRAYPATH randomizes and distributes message packets across multiple transport paths and encrypted channels via the cloud. This approach optimizes throughput by continuously sensing and adjusting message flow based on channel availability and bandwidth capacity, ensuring smooth c
Over the past 35 years Startup Hearten has grown from a locally owned and operated distributor into a full service, highly skilled and accomplished consulting company and integrator of Unified Communications and Contact Centre solutions. With a rich history of nimbly growing our offerings to keep in step with each innovation in business communications, Startup Hearten is poised to continue this trend as we look ahead to the future.
Cloudlinx focuses on helping clients avoid the costliest of mistakes within CCaaS selections and migrations through hard-earned experience, an aggressive selection process and strategic negotiations. We ensure that our clients get the best overall value and that they are properly prepared internally for a CCaaS migration.