Products

Gyst is an enhancement for existing voice self-service systems that delivers easier, better, faster, and more cost effective customer service. Delivered via our simple to use web-based rest API, Gyst is platform agnostic - so it will work with whatever voice system you use today, and the system you use years from now.

With RCCV, you have instant access to the Contact Centre Operation Performance which help Contact Centre Manager to response fast to any type of situation.

Indicate me provides a 360 view of customer service performance through user-friendly dashboard. With our all-in-one solution you can improve operational results and increase customer service quality.

Whether contact center, email, chat, social media or online, use powerful tools that reveal information and insights for measurable performance improvement.

PATCH MANAGER is the leading Cable and Asset Management Software Solution. PATCH MANAGER provides a comprehensive solution for planning, documenting and managing changes to the physical layer connectivity and assets of your campus, building, data center or outside plant network.

SpeechLog AI Analytics is an advanced solution designed to transform raw audio data from contact center interactions into actionable insights. By converting speech into text, it enables businesses to analyze customer conversations, monitor agent performance, and enhance overall service quality. This tool empowers organizations to derive valuable business intelligence, optimize operations, and improve customer satisfaction. Key Features and Functionality: - Speech-to-Text Conversion: Accurately

Our solutions position IT leaders to redefine their resources and drive business priorities.

Applango is a business intelligence software that gives its users management tools and help to administrate organizations.

Cologix provides managed services, cloud, media, content, financial services and enterprise customers trust Cologix to support their business critical infrastructure and connect them to customers, vendors and partners.

ethosIQ’s Customer Engagement Platform (CEP) collects multichannel interactions and application data from all vendors and channels, across multiple systems, to create a single, comprehensive view.

SuperChannel increases Contact Center first call resolution rates and highly improves customer experience by means of exchanging relevant information during the call with agents.

Loopy is an observability platform for customer support operations. It serves as a central hub for data aggregation and analysis, collecting information from various sources, including CRMs, human resource tools, WFM systems, QA platforms, and chatbots. All this data is consolidated in a single location, a CX Ops Data warehouse, to overlay the visibility CX teams need to spot anomalies early, identify pain points, and evaluate changes effectively. Instead of reacting to issues, our observability

Cactus is an AI-driven answering service tailored for home service businesses, designed to ensure that every customer call is promptly addressed, every lead is efficiently booked, and existing revenue opportunities within the business are fully realized. Operating around the clock, Cactus functions as a 24/7 virtual receptionist, capturing every call and converting leads into scheduled jobs without the need for additional hires or increased budgets. Key Features and Functionality: - 24/7 C

eAuditor Cloud is a comprehensive SaaS platform for IT asset management, monitoring, security, and data protection. With more than 20 years of experience in corporate and public sector environments, it combines proven functionality with the accessibility and scalability of the cloud. The system provides full visibility and control over the infrastructure - from automatic inventory of computers, servers, operating systems, and software to continuous monitoring of users, devices, and network activ

Trivaeo Precision is a Practice Management solution that automate any key process in business, lowering operating costs by using staff more efficiently, increasing margins and billable hours and negating risks associated with change.

Comm2ig is the provider of information technology services.

WOCU-Monitoring is a solution for monitoring large IT environments that guarantees scalability and, thanks to rule-based monitoring, reduces and facilitates the workload for infrastructure administrators. Some of the world's largest telecommunications operators already rely on WOCU-Monitoring to guarantee service to their customers.

FraudIQ® Synthetic ID Alerts – part of our FraudIQ integrated suite of identity verification, authentication, and fraud detection solutions – can help protect your business from losses associated with synthetic identity fraud. Delivered in batch or real-time, the alerts use patent-pending machine-learning algorithms to detect synthetic identity behaviors and patterns at various entry points. Key benefits: - Leverage more actionable insights while maintaining low false positive rates - Evaluate

Frogo is a comprehensive all-in-one platform for fraud prevention and risk management for any type of business. It integrates advanced tools for detecting and preventing fraud, including device fingerprinting, a scoring engine (with static and dynamic triggers), an AI module, and graph-based forensic tools.

Caudena Prism Prism is Caudena’s flagship investigation platform, purpose-built for law enforcement and intelligence agencies to dismantle crypto-enabled crime. Unlike compliance-first tools, Prism delivers raw, enriched blockchain data that is court-admissible, making it the most defensible and effective tool for investigators worldwide. Core Differentiators Native UTXO Rendering Prism is the only platform that renders and investigates UTXO transactions directly, enabling verifiable evidence