Products

At Cloud Telephony, our sales and support teams have over six years of experience in the telecommunications industry. Experienced sales team available nationwide. Largest team of engineers in the industry so you have support when you need it. Our helpdesk is open 24/7. One solution to scale with your business: Whether you’re a small business looking to grow Bigger, a large business wanting to streamline, or a multi-site business needing to work as one, we have got a solution to match and can evo

Encoded's Agent Assisted Payments solution enables contact center agents to securely process customer payments over the phone while maintaining real-time communication. This system ensures that sensitive card details are never exposed to agents, thereby enhancing security and aiding in PCI DSS compliance. Customers input their payment information using their telephone keypad, with agents receiving immediate on-screen feedback without accessing the actual card data. Key Features and Functionali

Leading the Way in IVR Payments and Payment Technology for Over 25 Years.

We are a leading customer experience organisation, operating across the Pacific, Asia, North America and Africa. We design and deploy solutions anchored around the delivery of exceptional customer experiences through our Customer Management, Consulting and Intelligent Automation businesses.

Optimize your customer support We have a demonstrated history of optimizing customer support for some of the biggest brands.

FLOW

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

rostrvm Manager is an enterprise reporting, agent analytics and mangement application for call centers and the back office.

READi System is a utility billing software that provides the ultimate engine for regulated, de-regulated and complex billing.

We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.

XorceView Dashboard combines the critical data & immediate access to summary data and drill down options to gain more detailed information

Cloudlinx focuses on helping clients avoid the costliest of mistakes within CCaaS selections and migrations through hard-earned experience, an aggressive selection process and strategic negotiations. We ensure that our clients get the best overall value and that they are properly prepared internally for a CCaaS migration.

My NewsGirl is a marketing firm that specializes in email marketing campaigns for small businesses. With email marketing, you can communicate effectively with quality content, design and delivery.

SocialWise Media Group is an online marketing firm in Minneapolis, MN. In an economy where advertising budgets are slim, we help maximize results by targeting your clients where, and when they need you.

Everise offers enterprises the solutions and technology they need to rapidly scale their brands across markets, and to evolve their offering through the product or service lifecycle. Some of the world’s most loved brands have products and services that are tested, protected, supported and sold by Everise. Our cutting-edge technology, diverse talent, entrepreneurial spirit and innovative solutions ensure we continually evolve to build fresh experiences for our people and partners.  We are

Gone are the days when companies used to hold all customer care activities in-house. In today’s day and age, companies have started outsourcing because they can efficiently cut back on costs since an in-house setup needs time, space, and staff. c2o has earned its place as the best outsourcing business solution provider in the UK. We provide world-class inbound (exclusively handle calls initiated by the customer), outbound services (call centre representatives to make calls to customers or sales

Case Manager is an accounts receivable and debt collection management solutions. The product helps you manage a large groups of contact centre agents in order to execute accounts receivable workflow processes. The system allows you to customize data, user interface, functionality, web view actions, workflow processes and much more. Case Manager gives you flexibility yet provides an easy to use agent interface. The system is tried and tested in environments dealing with hundreds of thousands

MiXBS is a cutting-edge, cloud-based outsourcing firm dedicated to improving customer experiences and accelerating business growth with proprietary software solutions. MiXBS empowers businesses to scale efficiently without the burden of high expansion costs, offering comprehensive support in market research, business development, customer service, and technical support.

At Avatar Stars, we specialize in providing top-tier call center solutions tailored to meet the unique needs of each client. With over 15 years of experience, we offer 24/7 inbound and outbound services, including customer support, telemarketing, lead generation, and technical assistance. Our dedicated team and advanced technology ensure seamless customer interactions, driving growth and satisfaction for businesses across industries.

Klynk is an AI maestro for email campaigns, enabling the creation of customized and data-driven emails designed for GTM teams.