Products

Instadesk Call Center is a cloud-based contact center solution built for global enterprises. It unifies inbound and outbound voice operations with AI-powered automation, native CRM integration, and omnichannel support. Inbound calling features skill-based and IVR routing. Calls are matched to the right agent by language, workload, or customer priority — no transfers, no repeats. The unified workspace displays customer data, order history, and ticket status the moment a call arrives. Outbound c

Textology is an all-in-one business communication platform that helps organizations streamline customer engagement through SMS, MMS, VoIP calling, AI-powered automation, and team collaboration. Designed for growing businesses, Textology brings customer conversations, business texting, voice communication, follow-ups, and automation into one centralized platform, helping teams respond faster, improve customer experiences, and operate more efficiently. Businesses use Textology to manage customer

Pathline combines communication, marketing, and website tools into one streamlined experience so your team can focus less on software and more on converting customers. Our mission is to build intelligent communication tools that help businesses cut through noise, reduce spam, and capture revenue that would otherwise be lost. By combining voice, messaging, and automation, Pathline enables faster responses, seamless booking experiences, and smarter customer interactions.

ESTS - RMA Call Desk is an AI-powered callback and return management solution for Shopify stores. The app helps merchants capture high-intent customer inquiries through instant callback requests, prioritize leads using AI, manage phone orders, and streamline RMA/RGA requests from a centralized dashboard. It enables businesses to improve customer engagement, accelerate support, and increase conversions with intelligent automation.