Fēnom Digital is a full-service digital transformation agency specializing in delivering enterprise commerce, order management systems, supply chain, marketing, and customer experience solutions to retailers and brands across North America. With a team of over 190 highly skilled technologists, Fēnom Digital drives more than $5 billion in digital sales annually for clients such as Basset Furniture, Casper, Crocs, David Yurman, GNC, PacSun, and Snipes.
Key Features and Functionality:
- Implementation: Efficiently scale businesses by implementing best-of-breed Salesforce Commerce Cloud solutions.
- Managed Services: Beyond 24x7 support, Fēnom Digital helps clients maximize their Salesforce investments.
- System Integration: Integrate commerce platforms with certified Salesforce ISV partners to create a true end-to-end experience.
- User Experience: Leverage industry-leading UI/UX resources to create customer-centric designs focused on attracting, retaining, and converting customers.
Primary Value and Solutions:
Fēnom Digital enables retailers and brands to achieve seamless digital transformation by providing comprehensive solutions that enhance operational efficiency, improve customer engagement, and drive significant digital sales growth. By focusing exclusively on Salesforce Commerce Cloud, Fēnom Digital ensures deep expertise and tailored strategies that address the unique challenges of the retail and consumer packaged goods industries.
ScanSource is a leading global provider of technology products and solutions. Our goal is to be the center of the solution delivery channel, connecting businesses and providing solutions for their complex needs.
Our partners include value-added resellers (VARs), sales partners or agents, independent sales organizations (ISOs), and independent software vendors (ISVs). We are proud of the relationships we build with our partners, and we strengthen these bonds through transparency that leads to immense trust.
Since the very beginning, we have concentrated on being the best-possible, value-added technology distributor for our partners. One that builds on that foundation of relationships, goes the extra mile, and isn’t afraid to take a leap into an evolving – sometimes unknown – future.
As the channel has evolved, so have we to better serve our partners. We continue to grow our digital offerings, investing in the key assets and capabilities that have expanded our routes to markets, launched us into new technology segments, and developed our professional services capabilities, all while continuing to deliver the hardware solutions our business was built around. Our goal? Empowering our partners by giving them more to sell. And helping them grow their businesses and strengthen relationships with their customers. Because the global marketplace is more customer-centric than ever before. And so are we.
Motiveminds Solutions is a digital transformation partner dedicated to simplifying complex enterprise systems through intelligent automation and AI integration. Specializing in platforms like SAP, Salesforce, MuleSoft, Workday, and Qualtrics, Motiveminds delivers tailored solutions that make business processes intuitive, responsive, and outcome-driven. By aligning technology with business objectives, they empower organizations to achieve operational excellence and exceptional customer experiences.
Key Features and Functionality:
- Enterprise Technology Integration: Expertise in implementing and optimizing SAP, Salesforce, MuleSoft, Workday, and Qualtrics to streamline business operations.
- Intelligent Automation: Incorporation of AI and automation to enhance system responsiveness and efficiency.
- Comprehensive Service Portfolio: Offering application development, maintenance, transformation services, cloud enablement, and consulting to support the entire application lifecycle.
- Industry-Specific Solutions: Development of AI-driven products like MyRA, WYNGS, IndiaVault, and SqFt to address unique challenges across various sectors.
Primary Value and Solutions Provided:
Motiveminds Solutions addresses the complexities of enterprise transformation by delivering intelligent, automated systems that align with business goals. Their services enable organizations to modernize operations, integrate best-of-breed platforms, and build intelligent enterprises with actionable insights. By focusing on human-centric approaches and continuous innovation, Motiveminds helps businesses achieve agility, operational efficiency, and sustained growth in the digital age.
Tetrad IT is a South African-based company specializing in delivering innovative Customer Experience Management solutions across Africa for over a decade. By integrating best-of-breed applications, Tetrad IT enables organizations to engage customers through multiple channels, effectively bridging generational gaps and enhancing employee productivity.
Key Features and Functionality:
- Turnkey Deployment: Offers a comprehensive three-week deployment plan, ensuring rapid implementation and minimal disruption to business operations.
- Diverse Industry Expertise: Provides solutions tailored to various sectors, including FMCG, consumer goods, manufacturing, and financial services, as well as small sales team implementations.
- Comprehensive Service Suite: Delivers a full range of professional services for both on-premise and cloud applications, encompassing platforms like Siebel, Salesforce CRM, HelloSign, and enterprise development on the Java platform.
- Master Data Management: Possesses strong capabilities in enterprise Master Data Management, crucial for organizations that rely on accurate and consistent customer data.
Primary Value and Solutions Provided:
Understanding and connecting with customers is a critical success factor for any organization. Tetrad IT addresses this need by enabling businesses to engage customers through multiple channels, effectively bridging generational gaps and enhancing employee productivity. Their solutions empower organizations to deliver personalized and efficient customer experiences, fostering stronger relationships and driving business growth.
Africa Solution Distributor is a value-added distributor specializing in best-of-breed IT solutions tailored for managed service providers and value-added resellers across the African continent. As the sole distributor of Paessler’s PRTG Network Monitor in Africa, ASD offers a comprehensive network monitoring solution that provides real-time insights into IT infrastructures, including networks, systems, hardware, applications, and devices.
Key Features and Functionality:
- Scalable Monitoring: PRTG Network Monitor allows monitoring from as few as 50 devices to an unlimited number, accommodating businesses of all sizes.
- Rapid Deployment: The solution can be deployed within minutes, ensuring minimal setup time and immediate operational benefits.
- Comprehensive Visibility: Offers a unified view of the entire IT infrastructure, enabling IT teams to monitor networks, systems, hardware, applications, and devices in real-time.
- Cost-Effective: Competitively priced for the African market, making advanced network monitoring accessible to both SMEs and large enterprises.
Primary Value and Solutions Provided:
ASD addresses the complexities of network management, skills shortages, and the need for cost control in IT operations. By offering PRTG Network Monitor, ASD empowers organizations to proactively manage their IT environments, ensuring optimal performance and minimizing downtime. For resellers, ASD provides a compelling partner program with comprehensive support, including sales and technical training, marketing assistance, and attractive margins, facilitating business growth and success in the African IT landscape.
AQe Digital began its 27+ year journey in 1999. AQe Digital has come a long way as a digital solution provider, from a small team in a single-room office to having 650+ digital experts on board with offices globally to becoming a publicly listed company (Ace Softex).
By leveraging cutting-edge technologies and advanced digital solutions we digitally transform enterprises to have enhanced operational efficiency and thrive in the digital era. Our innovative digital solutions help enterprises transform the business ecosystem to be more automated, efficient, competitive, and profitable, maximizing productivity and ROI. We deliver best-of-breed digital solutions empowered with AI/ML and cloud computing to fuel enterprises' present and future growth.
Our Esteemed Services Include:
Software Consulting:
Digital Product Engineering
Digital Transformation
Enterprise Solutions
Next-gen Tech
Cloud-based ERP solutions
Custom Product Development
Digital Services:
Online Retail Solutions
Online Visibility Enhancement Suite
Creative Branding Services
Business Management Tools
AEC | Building Solution:
CAD Design & Drafting
BIM & Digital Solutions
3D Modelling & Rendering
Architectural Structure & MEP
Publishing Services:
Data Conversion, Tagging & Annotation
PrePress & Digital Publishing
Processes & Workflows
Apps & Integrations
CYDEF offers a comprehensive suite of cybersecurity services designed to protect organizations from evolving digital threats. Their solutions combine advanced technology with human expertise to deliver effective threat detection, prevention, and response.
Key Features and Functionality:
- SMART-Monitor Technology: Utilizes machine learning to establish a baseline of normal behavior, enabling the detection of anomalies that may indicate potential threats.
- Managed Detection and Response (MDR: Provides continuous monitoring and analysis of endpoint activities, ensuring swift identification and mitigation of security incidents.
- Human-in-the-Loop Threat Analysis: Combines automated systems with expert human analysts to review and interpret flagged activities, enhancing the accuracy of threat detection.
- Transparent Reporting: Offers clients clear visibility into security processes and findings, fostering trust and informed decision-making.
- Scalability: Designed to efficiently monitor thousands of endpoints, supporting organizational growth without compromising security.
- Straightforward Pricing: Employs a per-endpoint pricing model without minimum device requirements, ensuring predictable and affordable costs for clients.
Primary Value and Problem Solved:
CYDEF addresses the critical need for accessible and effective cybersecurity solutions, particularly for small and medium-sized enterprises (SMEs). By integrating advanced machine learning with human expertise, CYDEF ensures comprehensive protection against sophisticated cyber threats. Their approach not only enhances security but also simplifies the process, making robust cybersecurity attainable for organizations of all sizes. This empowers businesses to operate confidently in the digital landscape, knowing their assets and data are safeguarded.
We specialize in providing consultation and comprehensive solutions tailored for the Crypto industry, including risk management, regulatory compliance, AML-compliance solutions, alternative dispute resolution consultation, fraud detection & digital forensics reports, and KYC services.
Experian's Identity Resolution is a comprehensive data management solution designed to create a unified, accurate profile of individuals or businesses by consolidating information from various devices and digital footprints. This process involves checking, validating, and appending data using a unique matching methodology, effectively resolving customer data duplications and inconsistencies. By integrating data management techniques with trusted reference data, Identity Resolution enables organizations to prepare, cleanse, merge, or migrate data efficiently. It also aids in identifying marketing targets, enhancing analytics, preventing fraud, and ensuring compliance with industry regulations.
Key Features and Functionality:
- Data Integration and Profiling: Combines and maps data from multiple sources into a common schema, ensuring consistency and accuracy.
- Data Validation: Utilizes Experian's extensive reference data to validate and verify customer information, enhancing data reliability.
- Duplicate Resolution: Employs advanced matching techniques to identify and resolve duplicate records, creating a single, comprehensive customer profile.
- Fuzzy Matching: Applies rules-based fuzzy matching to handle complex data sets, improving the accuracy of identity resolution.
- Workflow Automation: Automates data management processes, increasing operational efficiency and reducing manual intervention.
Primary Value and Solutions Provided:
Identity Resolution empowers businesses to gain a holistic and accurate view of their customers, leading to improved decision-making and operational efficiency. By resolving data inconsistencies and duplicates, organizations can enhance their marketing strategies, improve customer engagement, and reduce the risk of fraud. Additionally, the solution supports compliance with data regulations, ensuring that businesses operate responsibly and maintain customer trust. Ultimately, Identity Resolution enables organizations to leverage their data assets more effectively, driving growth and success in a data-driven world.
Experian's ChannelView is a comprehensive solution designed to help organizations effectively target and engage relevant audiences across various online and digital marketing channels. By integrating permissioned data from trusted partners, ChannelView constructs a unified database of linkage identifiers, such as email and mobile records, connected to verified names and addresses. This integration, combined with Experian’s ConsumerView insights and segmentation solutions, provides a deeper understanding of target audiences, enabling consistent communication across multiple platforms, including social media, display advertising, and addressable TV.
Key Features and Functionality:
- Offline to Online Connectivity: Bridges the gap between offline marketing audiences and online digital channels, ensuring cohesive and targeted outreach.
- Digital Data Enrichment: Enhances digital CRM systems by linking them with Experian’s core modeled attributes, propensities, and segmentations, enriching customer profiles.
- Simple Integration: Offers access via API for data enrichment and through Experian's Bureau Delivery team for online audience activation, facilitating seamless integration into existing systems.
- Continuous Data Enhancement: Rebuilt monthly to maintain high data quality and adhere to data subject preferences, ensuring up-to-date and compliant information.
- Utilization of Experian Insights: Connects digital identifiers to Experian’s consumer behavioral insights, enabling informed decisions about digital marketing strategies.
Primary Value and User Solutions:
ChannelView addresses the challenge of reaching the right consumers by providing a consistent and comprehensive view of target audiences across both offline and online channels. By leveraging enriched data and insights, organizations can enhance their marketing strategies, improve customer engagement, and drive growth through more effective and personalized communication.
Boston Harbor Consulting is a global Revenue Operations consultancy specializing in SAP implementations and software development. Established in 2009, BHC delivers innovative Configure, Price, Quote solutions and digital transformation services to enterprises worldwide. With a team of over 250 seasoned consultants, BHC combines deep SAP expertise with a commitment to enhancing sales operations and driving business growth.
Key Features and Functionality:
- Pricing Optimization & Management: Implementing solutions with Pricefx to enhance pricing strategies.
- CRM & Marketing Automation: Customization and implementation for platforms like Salesforce, SAP Service Cloud, and SAP CRM.
- E-Commerce Portals: Developing solutions using SAP Commerce Cloud to streamline online sales.
- Low-Code Applications: Creating applications with platforms such as Mendix and Microsoft PowerApps for rapid development.
- Sales Performance Management: Utilizing tools like SAP Commissions and Xactly to optimize sales performance.
- RevOps Solutions: Implementing SAP CPQ, Salesforce CPQ, and Conga to enhance revenue operations.
Primary Value and Solutions:
BHC addresses the challenges of digital transformation in sales operations by offering tailored solutions that integrate seamlessly with existing systems. Their services include assessment, technical implementation, and managed support, ensuring that clients achieve efficient, scalable, and future-proof operations. By leveraging low-code platforms and best-of-breed cloud solutions, BHC empowers businesses to enhance user experience, optimize pricing strategies, and drive revenue growth.
Deep is a specialized agency dedicated to helping companies harness the full potential of their CRM and Marketing Automation technologies. By integrating data from various customer touchpoints, Deep enables businesses to craft personalized, omnichannel customer journeys across platforms such as Email, SMS, Apps, Facebook, Instagram, Google, LinkedIn, Amazon, and YouTube. Their comprehensive approach ensures timely and relevant messaging that drives meaningful customer engagement and delivers measurable results.
Key Features and Functionality:
- Omnichannel Integration: Seamlessly connect and manage customer interactions across multiple platforms, including Email, SMS, Apps, and major social media channels.
- Data-Driven Personalization: Utilize behavioral data from all customer touchpoints to create tailored experiences that resonate with individual preferences.
- Comprehensive Service Offering: From development and consulting to execution, Deep provides end-to-end support for CRM and Marketing Automation setups.
- API-First Platform: For clients with complex, global operations, Deep offers an API-first platform designed to handle high levels of complexity and scalability.
Primary Value and Solutions Provided:
Deep addresses the challenge many companies face in fully leveraging their CRM and Marketing Automation technologies. By offering expert guidance and integrated solutions, Deep ensures that businesses can execute data-driven strategies effectively. This leads to enhanced customer experiences, improved engagement, and a competitive edge in the marketplace. Their industry-spanning expertise and commitment to a best-of-breed technology approach empower companies to maximize the value of their technological investments.
TATAS Tech is a regional provider of end-to-end, integrated quality services and solutions for digital transformation, operating across the Middle East and Africa. With over 30 years of experience in the ICT sector, TATAS Tech offers a comprehensive portfolio that includes ICT services, system integration, software and hardware products, data center consultancy, infrastructure solutions, Internet of Things solutions, hosting services, and Geographic Information System products and services.
Key Features and Functionality:
- Managed Services: Offloading routine infrastructure management to experienced technical experts.
- Outsourcing & Co-sourcing: Combining internal and external resources to achieve shared long-term goals.
- Professional Services: Comprehensive solutions to design, implement, maintain, and optimize technology products.
- Installation and Commissioning: Ensuring proper setup and operation of ICT systems.
- Consultation and Planning Services: Strategic guidance for ICT infrastructure and solutions.
- Training and Capacity Building: Empowering clients with the necessary skills and knowledge.
- Software Engineering and Value-Added Development: Custom software solutions tailored to client needs.
Primary Value and Solutions for Users:
TATAS Tech empowers organizations by delivering innovative and reliable technology solutions that drive business success. By offering personalized services and leveraging best-of-breed open-source software products, TATAS Tech ensures that clients receive tailored solutions without compromise. Their approach focuses on building relationships based on mutual trust, guiding clients through positive change, and striving for excellence in all endeavors.
NextNovate is a Premier Google Cloud partner based in the Netherlands, specializing in guiding large organizations through digital transformation. With a focus on Google Cloud, Google Workspace, and complementary best-of-breed tools, NextNovate offers comprehensive IT consulting services. Their expertise extends to identity management and security principles, ensuring robust and secure digital environments. Additionally, they have extensive experience implementing Mobile Device Management solutions for both Android and iOS platforms.
Key Features and Functionality:
- Google Cloud and Workspace Integration: Seamless deployment and management of Google Cloud services and Google Workspace applications.
- Identity Management and Security: Implementation of identity tools and adherence to security best practices to protect organizational data.
- Mobile Device Management: Comprehensive solutions for managing Android and iOS devices within corporate environments.
- Human-Centered Approach: Emphasis on user-friendly solutions that cater to both IT managers and employees, enhancing overall user experience.
Primary Value and Solutions Provided:
NextNovate addresses the challenges of digital transformation by offering tailored solutions that align with organizational needs. Their human-centered approach ensures that technology implementations are not only technically sound but also user-friendly, facilitating effective communication and collaboration among employees. By focusing on security and compliance, NextNovate helps organizations mitigate risks associated with digital transitions. Their expertise in Mobile Device Management enables businesses to securely manage a diverse range of devices, supporting a flexible and mobile workforce.
Webiscope LTD specializes in observability and digital operations, offering tailored solutions to enhance software performance and user experience. By leveraging best-of-breed SaaS tools and unique methodologies developed over years of technical expertise, Webiscope assists DevOps, Site Reliability Engineers , and engineering teams in achieving operational excellence. Their services enable clients to make informed decisions based on comprehensive data, ensuring that software not only functions optimally but also delivers exceptional user experiences.
Key Features and Functionality:
- Planning and Design: Collaborates with clients to conceptualize, design, and engineer customized solutions that are both high-performing and scalable.
- Implementation and Monitoring: Deploys agents and instruments code to provide real-time visibility across the entire technology stack, monitoring every transaction from front-end to back-end and external APIs.
- Continuous Improvement: Assists in managing ongoing changes within the tech stack, swiftly identifying and resolving issues to maintain optimal performance.
Primary Value and Problem Solved:
Webiscope addresses the complexities of modern software environments by providing comprehensive observability solutions. Their services empower organizations to gain deep insights into software performance, user interactions, and system health. This holistic approach enables clients to proactively identify and resolve issues, optimize resource utilization, and deliver superior digital experiences to their customers. By partnering with Webiscope, businesses can ensure their software operates at peak performance, leading to enhanced customer satisfaction and business success.
Parry Labs is a defense technology company specializing in digital systems integration to enhance operational superiority in modern battlespaces. By combining open software architecture with advanced hardware solutions, Parry Labs delivers scalable and agile technologies that enable rapid deployment of mission-critical capabilities.
Key Features and Functionality:
- STRATIA® Software Stack: An industry-leading operating environment that offers secure container management, application hosting, intelligent networking, and tools for integrating best-of-breed components.
- Edge Computing Hardware: Ultra-compact hardware solutions providing unparalleled compute power and high-density input/output for hosting applications related to autonomy, artificial intelligence/machine learning, intelligent networking, and navigation.
- Virtual Integration Workspace (VIW): A cloud-based platform enabling mission system emulation for rapid integration and evaluation of capabilities through collaborative manipulation of digital twins.
- Global Expeditionary Miniature Mission Interface (GEMMI): A secure, multi-platform control system, communications hub, and mission support solution designed to simplify mission logistics and enhance capabilities in contested environments.
Primary Value and Solutions Provided:
Parry Labs addresses the need for rapid and secure deployment of advanced capabilities in modern combat scenarios. Their solutions facilitate connected and autonomous operations across various domains, ensuring mission readiness and a decisive combat advantage. By embracing open systems and modular architectures, Parry Labs enables seamless integration of new technologies, reducing deployment timelines and modernizing legacy systems to meet the evolving demands of warfare.
QuantumByte Proof is an AI-powered evidence review layer for multi-location operations. It reads your standard operating procedures, checks every evidence submission your field teams upload — photos, checklists, corrective actions — and flags exactly where each submission falls short, across every location and every shift.
Key capabilities: AI-assisted evidence review against your SOP across all locations; automated flagging of missed proofs, incomplete readings, and unclosed corrective actions; priority findings report with fix tasks assigned to the relevant location; compliance readiness score per location per shift; no change required to how your teams currently submit — Proof adds a review layer on top of existing workflows.
Best-for/who it’s for:
QuantumByte Proof is best for operations leaders who are responsible for standards across multiple locations, crews, franchisees, or service sites.
Ideal users include:
- Franchise directors and franchise operations teams
- Directors of operations and VP operations
- Regional managers and district managers
- Brand standards and QA leaders
- Field service operations leaders
- Facilities and property management teams
- Cleaning and janitorial operations teams
- Restaurant, café, QSR, and foodservice operators
- Gym, fitness studio, and wellness chain operators
- Clinic and outpatient operations teams
QuantumByte Proof is especially useful when your team already collects checklists or photos but still struggles to answer: “Did the work actually meet the standard?”