Products

Continual Service Improvement (CSI) is essential for any company, business, or organization striving for excellence. It plays a pivotal role in driving enhanced service quality, delivering significant improvements, and fostering a customer focused user experience. By focusing on efficiency, quality, and value, CSI becomes a key factor in not only meeting but also exceeding the evolving needs and expectations of clients and stakeholders. This ongoing process is integral to maintaining a competiti

Auvo is an external team management software that allows you to monitor, reduce costs, and digitize the main activities of your field technician. Whether on a computer or through the app, with Auvo you can: schedule the team's agenda, send quotes and work orders, track support calls, and monitor the team's location in real time. The technician can: fill out visit reports, collect signatures, attach photos and videos, input values and used parts, and have access to the entire maintenance history

Discover the power of Aroopa's intuitive features, designed to elevate your ticket management process. Whether you're a small business or a large enterprise, our SaaS app ensures efficiency and collaboration at every step. Key Features: Automated Ticket Assignment Service Level Agreement Monitoring Efficient Communication Hub Insights through Reporting Mobile Accessibility

EcholoN, die Enterprise Service Management Software Suite, stellt eine umfassende Lösung für Service, Support und Kundenbetreuung dar. Mit der EcholoN Enterprise Service Management Suite bieten wir eine umfassende und effiziente Lösung für die Organisation und Kontrolle aller Prozesse und Services in sämtlichen Fachbereichen Ihres Unternehmens. Ebenfalls können Sie Partner, Kunden und Lieferanten perfekt mit in den jeweiligen Prozess einbinden. Schnittstellen ermöglichen eine nahtlose Prozess-K

With Advanz101's Service Cloud a company’s customer service is sure to be top-notch in times of both, regular circumstances and during a crisis. The Service Cloud allows businesses to offer 24×7 customer support and equips customers with all the necessary tools and options they need for query/complaint resolution in record time. Contact us today to implement the most complete customer service platform.

EMS Flex is an intuitive, SaaS tool for booking workspaces with as little as one click that includes user preferences for improved booking recommendations. Flex is easy to deploy, configure and install – often in a few hours – for a seamless hybrid work experience and easier collaboration.

Euphoric.ai is an AI-powered multi-channel help desk solution that brings all customer conversations from emails, messengers, and phone calls into a single, shared inbox. This centralized approach allows support teams to manage customer inquiries efficiently without the clutter of traditional ticketing systems. Euphoric.ai features AI-driven tools to assist support agents in delivering quicker and more accurate responses, improving overall workflow and customer satisfaction. The platform also p

Automate your customer support and intelligence with the power of AI. DocuStack leverages advanced AI technologies to automate and streamline your customer support operations, enabling you to deliver faster, more accurate, and personalized assistance to your clients. With DocuStack, you can say goodbye to repetitive tasks and hello to increased efficiency. Our AI-powered system can handle a wide range of customer inquiries, from basic queries to complex issues, with minimal human intervention.

Zervise brings your customer conversations into Microsoft Teams, enabling your team to deliver seamless support without switching platforms. With Zervise integration, you can manage tickets, respond to chats, and run campaigns directly from Microsoft Teams. Key Features: WhatsApp Integration: Engage with your customers instantly via WhatsApp messages, AI-powered chatbots, and bulk campaigns. Instagram Integration: Manage Instagram Direct messages and Stories, ensuring quick responses to your fo

Taylin Helpdesk is purpose-built for MSPs and IT teams supporting organisations with multiple locations, departments, or branches. Unlike generic helpdesk tools that charge per organisation or per site, Taylin uses a simple per-agent model. Support 5 clients or 50—your cost stays the same. Key features: Three-tier hierarchy: Your MSP → Client organisations → Their sites/branches Unique support email for every organisation and location Group tickets with watchers for incidents affecting multiple

ApexOps is an AI-powered operations platform for local businesses and retail chains. The AI phone agent answers every inbound call 24/7, books appointments in real time, qualifies leads automatically, and routes urgent issues to human agents. Includes helpdesk ticketing with SLA enforcement, field task management, and operations reporting — all in one multi-tenant platform. Starting at $12/month per agent.

Doqira je český cloudový systém pro správu úkolů, ticketů a firemních požadavků. Pomáhá firmám mít přehled o úkolech, komunikaci se zákazníky a interních procesech na jednom místě. Nabízíme jednoduché nasazení, neomezený počet uživatelů, českou podporu a možnost firemního brandingu.

Talki is a B2B customer support helpdesk built for digital businesses. It combines a native Telegram bridge, AI auto-replies, real-time DeepL translation, and full customer context in every ticket. Agents can respond to tickets directly from Telegram on their phone — no separate app required. The built-in AI trains itself automatically from your website, building a knowledge base and resolving common questions instantly without manual FAQ setup. Backend Connect surfaces live customer data — sub

BrightServe is a unified service management platform that brings discovery, booking, coordination, communication, and payments into one place. It helps service teams respond faster, manage work with clarity, and stay connected with customers across channels. From finding the right providers and scheduling services to real-time tracking, feedback, and secure transactions, BrightServe organizes the entire service lifecycle. Built for growing businesses, it replaces fragmented tools with a single,

Selvo is help center software for growing SaaS teams. Create a professional, branded help center in minutes — no design skills needed. Your team grows, your bill doesn't. Every paid plan includes unlimited team members. No per-seat pricing. No AI credit limits. No surprises. Key features: - Rich text article editor with collections and categories - Custom domains and branding - Embeddable help widget - Analytics dashboard - Team collaboration with roles - SEO-optimized public help

Dispatch Tickets is an API-first ticketing system built for developers and multi-brand operators. It lets teams manage customer support across multiple brands from a single dashboard — each with its own inbox, custom email domain, and ticket queue. Unlike traditional helpdesks, Dispatch Tickets uses per-ticket pricing instead of per-seat, so your entire team (engineers, PMs, founders, support staff) gets access without inflating costs. The platform integrates with Slack, Shopify, Stripe, Gmail

MuninX is a simple, cost-effective customer support platform built for businesses that want to handle support faster without the usual complexity. It combines easy setup, transparent pricing, and AI-first capabilities such as AI-assisted reply drafting, response improvement, ticket research, and smart ticket management. The goal is to make customer support affordable, efficient, and easy to run for growing teams.

FrontAssist offers a user-friendly and complete visitor management solution for modern organizations. With features such as self check-in, badge printing, notifications, and integrations with existing systems, FrontAssist helps companies manage visitor flows more efficiently, securely, and professionally. Suitable for both small businesses and international organizations with multiple locations.

A general purpose helpdesk solution for SME, capable to handle different business scenarios in different industries with flexibility and versatility. We run either on-premise or on-cloud, meeting clients' compliance requirements.

KDesk is a modern ticketing system built for teams that need clear ownership, structured workflows, and predictable pricing without the complexity of traditional helpdesk tools. It centralizes requests across email, forms, and a customer portal while providing strong visibility, accountability, and control over operations.