--- title: Talki Reviews meta\_title: 'Talki Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Talki works for a business like yours. date\_modified: '2026-05-19' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

# Talki Reviews & Product Details

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###### Profile Status

This profile is currently managed by Talki but has limited features.  
  
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Talki is a B2B customer support helpdesk built for digital businesses. It combines a native Telegram bridge, AI auto-replies, real-time DeepL translation, and full customer context in every ticket. Agents can respond to tickets directly from Telegram on their phone — no separate app required. The built-in AI trains itself automatically from your website, building a knowledge base and resolving common questions instantly without manual FAQ setup. Backend Connect surfaces live customer data — subscription plan, payment status, recent orders — directly in the ticket panel via a signed webhook from your backend, eliminating tab-switching. Key features include omnichannel inbox (Telegram and web widget), AI-powered auto-replies, one-click conversation summaries, slash-command macros, CSAT tracking, SLA alerts, and real-time analytics. Pricing starts free (1 agent, 100 conversations/month), with paid plans from $9/seat/month.

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Seller
 [Talki](https://www.g2.com/sellers/talki)
Discussions
 [Talki Community](https://www.g2.com/products/talki/discuss)
Overview by
 Maksym Ulianko (Fullstack Developer)

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## Talki hasn't been reviewed yet

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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/talki/pricing)

##### Categories on G2

[Help Desk](https://www.g2.com/categories/help-desk)

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