Products

Call Point Business Solutions Ltd. is an international business process outsourcing company established in 2017, with its primary operational office in Dhaka, Bangladesh, and registered offices in the United States and Australia. The company helps businesses improve customer communication, generate leads, manage administrative workloads and access specialized offshore professionals. Its services include customer support, call center outsourcing, telemarketing, appointment setting, lead generatio

SynerVox AI is an AI-powered contact center platform for outbound and blended teams that need enterprise dialing without enterprise complexity. Predictive and progressive dialing with campaign-level pacing, answering machine detection, and configurable abandonment controls keeps agents talking instead of waiting. Supervisors see queue depth, agent state, and campaign performance live. Agents work entirely in the browser over WebRTC - no desk phone, no VPN, no install. The CRM Bridge, a Chrome

Cuego is a Customer Contact Platform that brings customer conversations, customer data, knowledge, workflows, people, and AI together in one workspace. It helps customer service teams manage email, chat, voice, tasks, CRM, knowledge, and other customer interactions from a single platform. By connecting with e-commerce, CRM, ERP, logistics, and other business systems, Cuego gives both employees and AI the context they need to understand customers and take the right next action. Teams can automat

Smarsh Call Recording & Analytics (CRA) is the single platform that enables organizations to capture voice across every communications channel — Microsoft Teams, Zoom, Cisco Webex, Avaya, RingCentral, carrier networks, on-premises telephony, and mobile. From video calls to SMS and MMS, one platform eliminates multi-vendor fragmentation, ensures compliant data handling throughout the full data lifecycle, and transforms recorded voice data into actionable business intelligence. Core capabiliti

Alohub is an AI Contact Center & CPaaS platform providing voice, messaging, AI and communication automation for businesses and AI agents in Vietnam. Alohub là nền tảng AI Contact Center & CPaaS cung cấp hạ tầng Voice, Messaging, AI và Automation cho doanh nghiệp và AI Agent tại Việt Nam.

Oriserve is an AI outcome-execution platform for enterprise contact centres. One AI runs the voice bot and coaches the human agent on the calls the bot cannot take. Used by 40+ enterprises across BFSI, telecom, insurance, consumer, and mobility, in 10+ Indian languages plus Hinglish. Who it’s for: Contact-centre operators running collections, renewals, retention, lead qualification and inbound support at scale. The platform: four layers. AI Voice Bots (live): Autonomous handling of 60 to 80 p