SynerVoxAi

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SynerVox AI is an AI-powered contact center platform for outbound and blended teams that need enterprise dialing without enterprise complexity. Predictive and progressive dialing with campaign-level pacing, answering machine detection, and configurable abandonment controls keeps agents talking instead of waiting. Supervisors see queue depth, agent state, and campaign performance live. Agents work entirely in the browser over WebRTC - no desk phone, no VPN, no install. The CRM Bridge, a Chrome extension, connects the dialer to the CRM your team already uses. Right-click any number to dial it, and the matching record opens automatically as the call connects. Administrators define which CRM fields the extension can read, so integration needs no custom API build. Calling-hours enforcement, DNC and suppression handling, per-campaign rules, and full call detail records support compliance and audit readiness. Built for BPO, collections, market research, and sales teams.