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Vocalcom

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11 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
1995
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Vocalcom Reviews

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Profile Name
Star Rating
8
3
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MARIANO M.
MM
MARIANO M.
07/21/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Vocalcom: World-class solution with tailored support to scale to other channels

With Vocalcom, I have a world-class solution that allows me to project the scaling of my business to other channels. Additionally, I have a support service that identifies the pain points of my operation and offers ad hoc solutions, aligned with my needs.
Verified User
G
Verified User
07/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Impressive Flexibility and Integration, User Interface to Improve

I really like the flexibility and integrability of Vocalcom with other databases and systems. It facilitates the work of the operators by allowing everything to be managed from Vocalcom. Additionally, the initial setup was very easy.
Marcelo G.
MG
Marcelo G.
07/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Vocalcom: Stable and Versatile, with Potential for Improvement in Support

I like the stability of the solution and the versatility of Vocalcom, as both aspects add value to the solutions in my clients' contact centers.

About

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HQ Location:
Courbevoie, FR

Social

@Vocalcom

What is Vocalcom?

Vocalcom is a global leader in cloud-based contact center software solutions, renowned for its innovative and user-friendly products designed to enhance customer engagement and optimize operational efficiency. With its cutting-edge technology, Vocalcom aims to transform the way businesses communicate with their customers by offering solutions that support omnichannel interactions including voice, video, email, SMS, and social media. Vocalcom's offerings are tailored to meet the needs of businesses of all sizes, ensuring scalability and flexibility for growing demand. Their comprehensive suite includes features for inbound and outbound calling, customer relationship management (CRM) integration, artificial intelligence-driven interactions, and real-time analytics.

Details

Year Founded
1995