GoCSM is a customer success management platform designed specifically for HighLevel agencies. It helps users monitor account activity, track customer health, and automate follow-ups based on behavior and usage data. Key functions include: Health scoring based on logins, feature usage, feedback, and plan type Activity tracking, such as login frequency and engagement with specific tools NPS feedback collection and analysis Subscription and renewal tracking via Stripe integration Automated wo
Identity Verification: Incorporates. Streamlines. Guarantee. A comprehensive digital onboarding solution for any level of risk and use case with which you can multiply your reach. Onboard customers, users or employees in seconds onsite and online with the KYC/AML solution that evolves with your business. Implementing the KYC process with Tecalis boosts acquisition, reduces costs, avoids risks and fraud and allows you to comply with regulations to operate anywhere in the world. Through advanc
DexKor is an AI-powered Customer Success platform designed to streamline customer relationship management and operational workflows across departments. The platform offers modules for proactive customer health monitoring, churn risk detection, renewal management, and automated alerts, enabling businesses to enhance customer retention and engagement.
The fastest growing BPO firm based in the Philippines providing outsourcing solutions to various industries across the globe.
XM TeamQ® is the ideal informal call center solution for customers who are looking for more features than Hunt Groups offer, but don’t require a full blown contact center.
Clevertar is an award-winning Australian company that provides conversational virtual agents for better engagement. Enable conversations with your consumers for enquiries, sales and support, even over time. Be available 24/7 to satisfy their desire for self-reliance and reduce demand on human advisors.
Customer Intelligence & Insights (CI&I) customer experience software solutions help organizations deliver the most relevant, connected experiences in real time across customers physical and digital worlds. They are designed to help enterprises identify and develop the relevant and compelling experiences customers are looking for today.
Agents in Customer Service spend >50% of their time typing repetitive responses on email and chat. TypeGenie takes away the repetition and frees up valuable time by suggesting relevant words and sentences as the agents' type. All they have to do is hit "Tab". TypeGenie has already helped thousands of agents from companies like The Washington Post, Riot Games, Freshly to write faster and better responses.
Brilliantly simple call management.
Everise offers enterprises the solutions and technology they need to rapidly scale their brands across markets, and to evolve their offering through the product or service lifecycle. Some of the world’s most loved brands have products and services that are tested, protected, supported and sold by Everise. Our innovative CX outsourcing services are high performing, scalable, secure, agile, and have fluent proficiency in 32 languages, which helps brands to create seamless customer, product, digita
TrackWizz Customer Onboarding is a tool/ solution specially designed for Wealth Management Private Banking/ Wholesale Banking Investment Advisors Asset Management/ Portfolio Management Serving high net worth individuals, legal entities and Institutional clients. Power to combine it with regulatory controls including sanctions screening, risk rating and enhanced due diligence. A platform which starts from fetching KYC from different external sources (CKYC/ KRA), integrating with Video IPV with
FAQHUB makes it easy and quick for your customers to find what they are looking for in the FAQ section without having to reach out to customer service. This tool is designed to enhance your customers’ experience and to reduce the load on your customer service team.
Ivosights' WhatsApp Business API is a robust messaging system designed to streamline and enhance communication between businesses and their customers via the widely-used WhatsApp platform. This solution enables companies to send mass messages, automate responses, and integrate seamlessly with CRM systems, thereby improving customer engagement and operational efficiency. Key Features and Functionality: - Mass Messaging: Send bulk messages to the entire customer database, facilitating efficient
Cogito performs live, in-call voice analysis to augment behavior in real time to create better human connections at scale between your customers and your agents, wherever they work - in your contact center, in a BPO, or remotely. Integration supported on most enterprise ACD including Amazon Connect!
Pavelify is a cloud based omnichannel customer support and sales platform built to help businesses improve customer service and sales through a suite of customer service and sales tools. Pavelify comes with a suite of customer service and sales features like omnichannel live chat, email ticketing, appointment scheduling, Help centre, customer catalogue, integration, analytics and lead management. Pavelfiy is built for team of all sizes from solopreneurs to startups and large enterprises