---
title: OpenText™ Communications (Exstream) Reviews
meta_title: 'OpenText™ Communications (Exstream) Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how OpenText™ Communications (Exstream) works for a business like yours.
date_modified: '2025-11-11'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# OpenText™ Communications (Exstream) Reviews
**Vendor:** OpenText  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
## About OpenText™ Communications (Exstream)
XM TeamQ® is the ideal informal call center solution for customers who are looking for more features than Hunt Groups offer, but don’t require a full blown contact center.






- [View OpenText™ Communications (Exstream) pricing details and edition comparison](https://www.g2.com/products/opentext-opentext-communications-exstream/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+16%3A15%3A39+-0500&secure%5Bsession_id%5D=6952c0ea-4af7-4035-97e7-86f0e6e44391&secure%5Btoken%5D=70ac885d62cfaf70e68cf87b05afc5df60fa8eb806025e2a3faf3e8dcbf26511&format=llm_user)

## OpenText™ Communications (Exstream) Features
**Channels**
- Multi-Channel Coverage
- Open Listening
- Physical Media

**Design**
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top OpenText™ Communications (Exstream) Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,530 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
  - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,721 reviews)

