---
title: OpenText™ Communications (Exstream) Reviews
meta_title: 'OpenText™ Communications (Exstream) Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how OpenText™ Communications (Exstream) works for a business like yours.
date_modified: '2025-11-11'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# OpenText™ Communications (Exstream) Reviews
**Vendor:** OpenText  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
## About OpenText™ Communications (Exstream)
XM TeamQ® is the ideal informal call center solution for customers who are looking for more features than Hunt Groups offer, but don’t require a full blown contact center.






- [View OpenText™ Communications (Exstream) pricing details and edition comparison](https://www.g2.com/products/opentext-opentext-communications-exstream/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-11+07%3A31%3A06+-0500&secure%5Bsession_id%5D=acd7b8b8-913b-405f-895a-78eadaa00a10&secure%5Btoken%5D=99fde6bc4869dbf8d8455d68852be3860040a5cc6380f7932a7d665f66b3ab29&format=llm_user)

## OpenText™ Communications (Exstream) Features
**Channels**
- Multi-Channel Coverage
- Open Listening
- Physical Media

**Design**
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance
- Batch Communications
- Multi-Channel Communication
- On-Demand Communications
- Interactive Content

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Chat/Messaging
- Customer Database
- Customizable Branding
- Call Recording
- Autoresponders
- IVR
- Email Management
- Template Management
- SMS Messaging
- Surveys & Feedback
- Content Management
- Knowledge Base Management
- Compliance Management
- Multi-Language
- Interaction Tracking
- Third-Party Integrations
- Social Media Integration
- Workflow Management
- Customer History
- Activity Dashboard
- AI Copilot
- Video Support
- CRM
- Inbox Management
- API
- Alerts/Notifications
- Feedback Management
- Reporting & Statistics
- Collaboration Tools
- Activity Tracking

## Top OpenText™ Communications (Exstream) Alternatives
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