The customer is the center for any company that wants to be relevant in the market. Listening, understanding, learning and offering unique and consistent multichannel Customer Experiences is a challenge that DatapointEurope responds to via efficiency and profitability.
Loop ERP is a purpose-built ERP solution for scrap metal recycling, aggregate, brokerage, and other circular economy and weight-based commodity businesses. It runs natively inside Oracle NetSuite, connecting operations, logistics, inventory, and finance in a single system — replacing the disconnected tools and manual workarounds most businesses in these industries still rely on. The problem Loop solves is straightforward: materials-based operations are operationally complex, but most ERP system
VoxGen specializes in providing connected and conversational IVR IVR systems and solutions.
Intellicon is an intelligent contact center solution especially designed for today's smart businesses.
Nubitel is a Cloud Customer Engagement Solution brought to you by Microtel Technology. With more than 19 years of implementing end-to-end Customer Interaction Solutions, Microtel is proud to introduce Nubitel that caters to your business communication needs to engage with your customers. We provide Unified Communications, Omnichannel Customer Engagement Platform (single interface for customer interactions from voice, video, email, IM, social media and social chat apps), AI-powered Chatbots, CRM,
Votacall Hosted Call Center is a robust Cloud-based solution that delivers a reliable, efficient and feature-rich experience without the initial CAPEX expenditure associated with legacy PBX solutions.
Tryvium is an AI-powered, cloud-based contact center solution designed to enhance customer and employee experiences by integrating seamlessly with Microsoft Teams. Leveraging advanced artificial intelligence and machine learning, Tryvium streamlines operations, automates routine tasks, and provides actionable insights to optimize performance. Its comprehensive suite of features includes intelligent routing, multilingual virtual assistants, real-time analytics, and robust integrations with leadin
Omnichannel and intuitive cloud contact center
An omnichannel contact centre solution built with the customer in mind. Polish your customer experience and amplify agent performance.
Communication with customers has developed in recent years from a simple call to multi-channel communication. In terms of absolute customer orientation, it is important to make contact options as easy and flexible as possible to optimally address each customer profile.
Ulysses Suite software assists organizations with managing their end-to-end customer interaction processes.
CyTrack Customer Experience (CX) technology seamlessly integrates into your telephone systems, CRM and database, allowing you to respond swiftly and professionally to customers across a broad range of channels.
Sycurio.Voice is a globally trusted PCI DSS-compliant solution designed to secure sensitive card data during phone payments. It ensures that payment card information never enters your organization, thereby reducing the costs and complexity associated with PCI compliance. Customers input their card or bank details directly via their phone keypad or through Sycurio’s Secure Speech Recognition, with the data sent directly to the payment processor through Sycurio's PCI DSS Level 1 Service Provider i
iCallify: intelligent call center software is one of the most popular products offered by iNextrix. iCallify is developed using cutting edge technologies as well as the predictive sphere of artificial intelligence. This call center software has some intelligent features along with the standard features available in other call center solutions. Thus, it is truly an intelligent call center software solution. This intelligent call center software is built to benefit all businesses, no matter what
Centcom Virtual Call Center is a predictive dialer system that you can access from your computer with Internet and a phone line.
Castel Connections is a contact center solution that has skills based routing and priority queuing to ensure the right agent matches with the right customer.