Zoho Cliq Reviews & Product Details

I've been using Zoho Cliq products for over two years, and it's been the ideal decision for my team and me to acquire a better cloud chat software for real-time interactions. I loved its multi-column style since it makes it extremely easy for us to retrieve data from our prior team. Cliq makes it incredibly simple to make calls and customize our availability; all of our staff are linked through Zoho Cliq, which improves internal communication. It allows us to communicate, phone, and exchange files with our peers; it has all of the functions of a chat program, and we can even share our screen with them. Another positive aspect of this Zoho product is their support team, they have quickly resolved several problems that we have had in the past. Review collected by and hosted on G2.com.

I don't like the alert management; it could be improved; I'd like to have alerts in the form of in and out of office or do not disturb. Second, when I'm sharing my screen or on a call with someone, the software freezes for a couple of minutes before resuming; this error makes my experience with Cliq less than satisfactory. Finally, you can't add a new participant in the middle of a call, and mobile alerts are delayed. Review collected by and hosted on G2.com.

It provides a hybrid and wide range of video and audio conferencing platform for physical and online collaboration with internal and external stakeholders as well. It's simplified user interface also makes it a perfect choice for wide range of non-technical teams. Also, its advance integration with other zoho application makes file sharing easy with other team members. Review collected by and hosted on G2.com.

Its ownership cost which includes implementation, licensing and maintenance cost might be a challenge to afford by small scale industries. Also, it does not provide any support to users depending on On-Premises model for their operation. It also does not provide much integration with external vendors or software other than Zoho ecosystem. Review collected by and hosted on G2.com.

It's really simple to use; individuals find and learn how to use it on their own in a matter of minutes; there's no learning curve; I've seen people switch from other chat software and rapidly learn how to use Cliq. It performs the same function as Slack but is far superior and connects effectively with other Zoho apps in the Zoho ecosystem. All of these capabilities enable all team members to be on the same page and convey communications fast. Zoho Cliq has essentially replaced email and Slack for us; the user interface is fantastic, and the program is quick; it appears to be quite simple to interact using Cliq. Review collected by and hosted on G2.com.

Where we ran into issues was the psychological friction that individuals felt when switching from Slack to Cliq. Despite the fact that Cliq offers practically all of the capabilities that Slack has, convincing everyone to switch was a major difficulty. Another issue is that other people's status is presented wrongly, which was previously a minor issue. Review collected by and hosted on G2.com.

Very fast in terms of communication, calling (Audio or Video), meetings. Review collected by and hosted on G2.com.

I dislike the feature where we have the option to check in and checkout but if the integration with Zoho People is not done, there is no benefit of that check-in. They should not have given the option to check in to a user if the integration is not done. Review collected by and hosted on G2.com.

Audio video and screensharing is the feature which I liked most because when you work in an organization then you can't save all member mobile number or WhatsApp number so using Zoho Cliq it's very easy to communicate over audio or video call. Another feature which I liked most is tagging users in chat and saving any messages with tags like important, todo, etc. Review collected by and hosted on G2.com.

I am a daily user of this tool and I enjoy using it, but sometimes it takes more time to load the dashboard screen when I start this application on the web. Review collected by and hosted on G2.com.

24.7.12.365 information/updates/status accessibility to all parties. Ability to organize communication on groups/projects for ease coordination. Effectiveness of tagging specific individual during cores allocation. Mobile accessibility enabling seamless connectivity and workflow coordination at all global corners. Review collected by and hosted on G2.com.

My experience is full of praises on this might hub. Review collected by and hosted on G2.com.

All parties access same information at same time.

Availability of multiple languages and multiple channels.

Effectiveness of other tools integrations.

No timezones or device can limit information accessibility.

Ease and simplicity of workflow automation. Review collected by and hosted on G2.com.

The time I have used this tool is enough to refer global community due of its effectiveness. Review collected by and hosted on G2.com.

My team and I have been utilizing Zoho Cliq products, a decision that has proven to be the optimal choice for enhancing our cloud-based chat software for real-time interactions. The multi-column style of Cliq has greatly facilitated data retrieval from our previous team interactions. Its user-friendly interface simplifies the process of making calls and customizing availability, fostering improved internal communication among our staff. Zoho Cliq serves as a comprehensive communication platform, enabling seamless interactions through messaging, calls, and file exchanges. Review collected by and hosted on G2.com.

it requires a very stable internet connection and does't works offline. Review collected by and hosted on G2.com.

I like Zoho as our business' messaging app because it is very practical and convenient. I can use it anywhere and anytime. If there are times that I don't have my laptop with me, I can just check the app through my mobile phone and I can communicate with my teams and share files with them. Customer support is also available anytime. Review collected by and hosted on G2.com.

I just hate that I can't use it without a stable internet connection. Review collected by and hosted on G2.com.

The interesting thing about Zoho Cliq is that it is easy to access and large documents can be sent to anyone within the organization without any hassle. Also, all the employees in the organization will be automatically registered so finding people becomes easy. Also, it can be easily implemented and easy integration with existing Microsoft email IDs. Review collected by and hosted on G2.com.

The only thing that I don't like about Zoho Cliq is that it does not have a mobile version, so every time I need to send anything, I have to use the web application on a desktop or laptop. Apart from that, I believe everything is fine. Review collected by and hosted on G2.com.