# Microsoft Teams vs Zoho Cliq Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels in providing a seamless communication experience, particularly for larger organizations. Users appreciate its integration with Microsoft 365 apps, which enhances productivity and teamwork, making it easy to chat, hold meetings, and share files all in one place.
- **Users say** that Zoho Cliq is a cost-effective alternative for small businesses, particularly highlighting its channels feature for internal team communication. Reviewers find it useful for check-ins and meetings, and they appreciate the integration with other Zoho products, which streamlines their workflow.
- **Reviewers mention** that Microsoft Teams has a higher overall satisfaction score, reflecting its robust features and user-friendly interface. Many users note the platform's ability to facilitate quick communication during emergencies, which is crucial for maintaining operational efficiency.
- **According to verified reviews** , Zoho Cliq shines in its ease of use, with users praising its mobile application for being efficient without draining battery life. This makes it a practical choice for teams that need to stay connected on the go.
- **G2 reviewers highlight** that while Microsoft Teams has a more extensive feature set, including advanced video conferencing capabilities, Zoho Cliq offers a simpler, more straightforward experience that some users prefer for day-to-day communication.
- **Users report** that both platforms provide solid support, but Microsoft Teams has a slight edge in terms of overall quality. Reviewers appreciate the responsive support team, which helps resolve issues quickly, ensuring that users can focus on their work without unnecessary interruptions.



| | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 19,076 | 267 | 
| **Largest Market Segment** | Enterprise (39.5% of reviews) | Small-Business (53.8% of reviews) | 
| **Entry Level Price** | $4.80 1 User Per Month | Free | 

---
## Top Pros & Cons

### Microsoft Teams

Pros:
- Team Collaboration (895 reviews)
- Ease of Use (845 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (265 reviews)

### Zoho Cliq

Pros:
- Ease of Use (9 reviews)
- Communication (7 reviews)

Cons:
- Difficult Navigation (3 reviews)
- Not Intuitive (3 reviews)

---
## Ratings Comparison
| Rating | Microsoft Teams | Zoho Cliq | 
|---|---|---|
  | **Meets Requirements** | 8.9 (14195 reviews) | 8.9 (213 reviews) | 
  | **Ease of Use** | 8.8 (14437 reviews) | 9.0 (214 reviews) | 
  | **Ease of Setup** | 9.1 (4779 reviews) | 9.0 (63 reviews) | 
  | **Ease of Admin** | 8.7 (2819 reviews) | 9.3 (43 reviews) | 
  | **Quality of Support** | 8.6 (11438 reviews) | 8.5 (196 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (2839 reviews) | 9.1 (44 reviews) | 
  | **Product Direction (% positive)** | 8.6 (13479 reviews) | 8.9 (204 reviews) | 

---
## Pricing

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### Zoho Cliq

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Messaging and channels
- File storage
- Meetings with screen share

[Browse all 4 editions](https://www.g2.com/products/zoho-cliq/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.5/10 | 10581 |
| **Zoho Cliq** | 8.0/10 | 171 |

#### Business Instant Messaging

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **File Sharing** | 8.9 (9018 reviews) | 9.1 (153 reviews) | 
| **Notifications** | 8.7 (9211 reviews) | 8.7 (157 reviews) | 
| **Search** | 8.4 (8512 reviews) | 8.4 (144 reviews) | 

#### Business Instant Messaging 

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Audio Conferencing** | 9.0 (8483 reviews) | 8.7 (143 reviews) | 
| **Video Conferencing** | 9.0 (8470 reviews) | 8.3 (142 reviews) | 

#### Business Instant Messaging

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Mobile Application** | 8.8 (8209 reviews) | 8.4 (147 reviews) | 
| **Web Application** | 8.8 (8387 reviews) | 8.9 (149 reviews) | 
| **Integrations** | 8.7 (7392 reviews) | 8.6 (130 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Text Summarization** | 8.2 (1044 reviews) | 7.2 (6 reviews) | 

#### AI - Business Instant Messaging

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **AI Powered Search** | 8.1 (1006 reviews) | 5.8 (6 reviews) | 
| **Smart Notifications** | 8.4 (1003 reviews) | 8.3 (6 reviews) | 
| **AI Powered Language Translation** | 8.0 (990 reviews) | 6.7 (6 reviews) | 
| **Content Generation** | 8.1 (981 reviews) | 6.7 (6 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Cross-system Integration** | 8.0 (594 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (579 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.8/10 | 10458 |
| **Zoho Cliq** | 9.0/10 | 33 |

#### Collaboration Tools

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Screen Sharing** | 9.0 (8163 reviews) ✓ Verified | 9.4 (25 reviews) | 
| **Presentations** | 9.1 (5768 reviews) ✓ Verified | 9.2 (24 reviews) | 
| **Whiteboarding** | Feature Not Available | 8.8 (24 reviews) | 
| **Live Chat** | 9.2 (6426 reviews) ✓ Verified | 9.5 (25 reviews) | 
| **Hand Raising** | Feature Not Available | 8.7 (24 reviews) | 

#### Meeting Coordination

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Scheduling** | 9.0 (7859 reviews) ✓ Verified | 8.9 (25 reviews) | 
| **Recording** | 8.9 (7051 reviews) ✓ Verified | 8.5 (25 reviews) | 
| **Participant Permissions** | 8.8 (7210 reviews) ✓ Verified | 9.0 (25 reviews) | 
| **One-Click Join** | 8.9 (5698 reviews) ✓ Verified | 9.0 (24 reviews) | 

#### Software Type

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Mobile** | 8.8 (7340 reviews) ✓ Verified | 9.3 (25 reviews) | 
| **Browser Application** | 8.7 (5332 reviews) ✓ Verified | 9.2 (24 reviews) | 
| **Desktop Application** | 9.1 (6002 reviews) ✓ Verified | 9.0 (24 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (712 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (718 reviews) | Not enough data | 
| **Decision Making** | 7.9 (677 reviews) | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Zoho Cliq** | 9.2/10 | 24 |

#### Agentic AI - UCaaS Platforms

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 9.2 (15 reviews) | 
| **Native VoIP** | Not enough data | 9.0 (15 reviews) | 
| **CCaaS Option** | Not enough data | 9.2 (15 reviews) | 

#### Features

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Feature Not Available | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | 
| **File Sharing** | Not enough data | 9.2 (18 reviews) | 
| **Voice Conferencing** | Not enough data | 9.4 (16 reviews) | 
| **Video Conferencing** | Not enough data | 9.3 (16 reviews) | 
| **Conference Transcripts** | Not enough data | 8.8 (16 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.6/10 | 209 |
| **Zoho Cliq** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Action Item extraction** | 8.6 (119 reviews) | Not enough data | 
| **Summary Generation** | 8.9 (133 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Speech-to-text Transcription** | 8.8 (133 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Team-based Access** | 8.7 (129 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Multi-Language and Accent Support** | 8.2 (117 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Integrations** | 8.4 (125 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Access Control** | 8.7 (118 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Semantic Search** | 8.1 (109 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Speaker Recognition** | 8.7 (126 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Microsoft Teams (1):** [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to Zoho Cliq (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Teams | Zoho Cliq | 
|---|---|---|
| **Small-Business** | 22.1% | 53.8% | 
| **Mid-Market** | 38.4% | 30.4% | 
| **Enterprise** | 39.5% | 15.8% | 

### By Industry

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

#### Zoho Cliq

- **Information Technology and Services:** 22.8%
- **Computer Software:** 12.4%
- **Education Management:** 6.0%
- **Marketing and Advertising:** 5.6%
- **Financial Services:** 5.2%
- **Telecommunications:** 3.6%
- **Accounting:** 2.8%
- **Consumer Services:** 2.0%
- **Higher Education:** 2.0%
- **Manufacturing:** 2.0%
- **Other:** 35.6%

---
## Alternatives

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56418 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48063 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39090 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18899 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12596 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (496 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17100 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15431 reviews)

### Alternatives to Zoho Cliq

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39090 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56418 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48063 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18899 reviews)
- [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews) — 4.2/5 stars (503 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17100 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12596 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)

---
## Top Discussions

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 12 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### Zoho Cliq

- Title: [What is Zoho platform?](https://www.g2.com/discussions/what-is-zoho-platform) — 2 comments
  > **Top comment:** "A suite of tools for both online and app access with which you can manage multiple intrinsic functionalities of communication, documents, information..."
- Title: [What is Zoho Cliq used for?](https://www.g2.com/discussions/what-is-zoho-cliq-used-for) — 1 comment, 2 upvotes
  > **Top comment:** "Zoho Cliq is a versatile team communication and collaboration platform. It's like your virtual office, where teams can chat, share files, and work together..."
- Title: [What is Zoho connect?](https://www.g2.com/discussions/zoho-cliq-what-is-zoho-connect) — 1 comment *(includes official response)*
  > **Top comment:** "Zoho Connect is an intranet social networking solution that promotes employee engagement within organizations. On the other hand, Zoho Cliq is a business..."
- Title: [How do I use Zoho Cliq?](https://www.g2.com/discussions/how-do-i-use-zoho-cliq) — 1 comment *(includes official response)*
  > **Top comment:** "To begin using Zoho Cliq, first, you'll need to sign up for an account. You can find detailed instructions on how to do this in this help..."
- Title: [What is Zoho Cliq?](https://www.g2.com/discussions/what-is-zoho-cliq) — 1 comment
  > **Top comment:** "Zoho Cliq is an facility provided when you get ZohoMail. This is free add-on by Zoho. On Zoho Cliq is a one can chat, do audio and video calls free of cost...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-teams-vs-zoho-cliq)