1. [Home](https://www.g2.com/) 2. ... 3. [Social Customer Service Software](https://www.g2.com/categories/social-customer-service) 4. [YesHello Discussions](https://www.g2.com/products/yeshello/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03719a59971184e328e9675c3114fb9e/yeshello.png "Product Avatar Image") ](/products/yeshello/reviews) [ YesHello ](/products/yeshello/reviews) (10)4.9/5 Made for SMEs, YesHello is a Cloud Software Built for Customer Service Teams Using WhatsApp™ YesHello is a Complete System for Small Businesses to Get Organized, Take Control of customer inquiries, so they can create Predictably Great Customer Service YesHello is a cloud software for WhatsApp Customer Service. YesHello helps SMEs manage pre-sales support and customer service on WhatsApp in a collaborative way, as a team. With YesHello, it's simple for every team member in your company to have an impact on the customer experience. Built for small businesses, YesHello is a cloud software for WhatsApp Customer Service. Small Businesses Need WhatsApp Messaging. But Regular Whatsapp-ing is slowing down small businesses. Originally made for Person-to-Person Communications, WhatsApp is not built for Team Collaboration. Today’s Digital Transformation requires a modern collaborative approach. Collaborative WhatsApp is the Future. YesHello helps you manage pre-sales support and customer service on WhatsApp in a collaborative way, as a team. With YesHello, it's simple for every team member in your company to have an impact on the customer experience. The newly redesigned YesHello Dashboard puts Whatsapp chats (plus email, and all other social messaging like Instagram DMs, FB Messenger and Telegram) into one conversation-driven interface. This allows your team to work as a team quickly and follow up on requests with ease. In this interactive demo, we’ll guide you through the key components that make up the YesHello 'Collaborative Whatsapp' experience. Show More * * * ### 100.0 Nps Score Already have YesHello? ### All YesHello Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is YesHello used for? ](/discussions/what-is-yeshello-used-for) What is YesHello used for? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.&title=YesHello+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=YesHello+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=YesHello+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss%0aAsk+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=YesHello+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss%0aAsk+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![noorizan e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "noorizan e.") NE Loading... [noorizan e.](https://www.g2.com/users/0ada778c-a906-4b94-ae78-87cb4479d132 "noorizan e.") • over 5 years ago Business Consultant at Institut Keusahawanan Negara (INSKEN) More Options - [ # Can i use this for my non-business account?? ](/discussions/34567-can-i-use-this-for-my-non-business-account) [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.&title=YesHello+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=YesHello+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=YesHello+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss%0aAsk+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=YesHello+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss%0aAsk+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # ok ](/discussions/34566-ok) [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.&title=YesHello+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=YesHello+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=YesHello+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss%0aAsk+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=YesHello+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss%0aAsk+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Ninja E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ninja E.") NE Loading... [Ninja E.](https://www.g2.com/users/1056c2ca-2215-4706-8764-d4222b6dc932 "Ninja E.") • over 5 years ago General Manager di Ninja Empire, Inc. More Options - [ # How do i create the flow of automatic reply...how do i brainstorming it? ](/discussions/34565-how-do-i-create-the-flow-of-automatic-reply-how-do-i-brainstorming-it) I want to ask about the automation reply...i want my customer satisfied about the answer that chatbox give..so how do i create the flow message [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.&title=YesHello+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=YesHello+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=YesHello+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss%0aAsk+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=YesHello+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss%0aAsk+YesHello+questions+and+get+answers+from+expert+users+in+our+YesHello+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/yeshello/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/ed7cfd62918d21755f5c038fa6264a00/yeshello.svg "Product Avatar Image") ### Have you used YesHello before? Answer a few questions to help the YesHello community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fyeshello%2Fdiscuss%3Fsmall_ask%3Dyeshello) No ## Top Contributors in YesHello 1 ![Alta H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alta H.") AH Loading... ### [Alta H.](https://www.g2.com/users/4f1e949d-3a59-4f72-ab3f-cda4cc429208 "Alta H.") 2 pts 2 ![Ninja E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ninja E.") NE Loading... ### [Ninja E.](https://www.g2.com/users/1056c2ca-2215-4706-8764-d4222b6dc932 "Ninja E.") General Manager 1 pt 3 ![Mariam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam N.") MN Loading... ### [Mariam N.](https://www.g2.com/users/0eefdddf-dba6-4327-b39d-0c67f91c209e "Mariam N.") -- 1 pt 4 ![noorizan e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "noorizan e.") NE Loading... ### [noorizan e.](https://www.g2.com/users/0ada778c-a906-4b94-ae78-87cb4479d132 "noorizan e.") Business Consultant 1 pt