# Wyre Reviews
**Vendor:** Wyre  
**Category:** [Cryptocurrency Remittance Software](https://www.g2.com/categories/cryptocurrency-remittance)  
**Average Rating:** 1.0/5.0  
**Total Reviews:** 1
## About Wyre
Wyre provides world-class Payment APIs. From accepting card payments to sending global payouts, our APIs help you launch in hours, not months.




## Wyre Reviews
  ### 1. Painful signup process.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Greg Q. | Founder, Computer Games, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2022

**What do you like best about Wyre?**

Their support was at least responsive the first couple of days. Taking a business day to reply.

**What do you dislike about Wyre?**

The sign up UX is painful, I often had to refresh the page for it to load correctly, otherwise it just showed a loading spinner.

After first submitting documentation, I was told in an automated email I still needed to submit documents which I already had submitted.
When I clicked the continue button in that email and signed in, the website showed me a different set of documents were required, which was utterly confusing. 

When I tried to clarify with their support team, they sent me a copy/paste of requirements, half of which I had already submitted. 
They kept telling me to supply a 'valid website', which didn't make sense as I sent them a link to my company website, which is very valid. 
I then had to ask for clarification around which exact documents they needed (they had some and/or doc requirements), and why my website was invalid.

They came back a couple of days later, and I was told I still need an 'Operating Agreement', which I've never needed before, nor did I have drawn up.

Terrible onboarding for new customers. 
I have signed up my business with multiple crypto companies requiring KYC and never had a signup process as confusing as this.

A week had now passed after first contacting them, and by this point I had already found and signed up with another solution in 2 business days.

**What problems is Wyre solving and how is that benefiting you?**

None


## Wyre Discussions
  - [What is Wyre used for?](https://www.g2.com/discussions/what-is-wyre-used-for)

- [View Wyre pricing details and edition comparison](https://www.g2.com/products/wyre/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+03%3A49%3A54+-0500&secure%5Bsession_id%5D=263eb50e-89e0-4a70-88a9-aa863ffe270d&secure%5Btoken%5D=354224b9c25684bd25975389c2d4f232d8cb370001a3e76b20f627e36ffea76a&format=llm_user)

## Wyre Features
**Functionality**
- Security and Privacy Policies
- Smart Contracts
- Fraud Detection

**Transfers**
- Asset Sharing
- Transaction Speed

**Finance**
- Fiat Support
- Currency Support
- Transaction Costs
- Fraud Detection

**Transactions**
- Transaction Costs
- Atomic Swap
- Micro Payments
- Wholesale Payments
- Global Payments

**Institutional Control**
- Wholesale Transfers
- Global Payments
- Plugins and APIs
- Global Compliance

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