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BitPay Reviews (21)

Reviews

BitPay Reviews (21)

4.0
21 reviews

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Keith "Blind" W.
KW
Chief Executive Officer
Small-Business (50 or fewer emp.)
"BitPay is good to use but it must add Ripple and the coin XRP to be successful"
What do you like best about BitPay?

What I like best about BitPay is that BitPay allows my business to accept payments in a wide range of cryptocurrencies, including Bitcoin, Bitcoin Cash, Ethereum, and Stablecoins. This flexibility provided my customers with various options, making it easier for them to use the platform. Review collected by and hosted on G2.com.

What do you dislike about BitPay?

Limited Currency Support. Despite BitPay's wide range of supported cryptocurrencies, the platform does not support some popular cryptocurrencies such as Litecoin and Ripple. I believe you will fail if you do not have ripple and xrp coin. Review collected by and hosted on G2.com.

AD
Head of community
Small-Business (50 or fewer emp.)
"Great crypto reloadable debit card with low fees and fast load."
What do you like best about BitPay?

Excellent crypto debit card. There are no fees to load the card with crypto. The funds are available instantly after initiating the transaction. You can load at least $1000 at a time. High atm limits as well. Review collected by and hosted on G2.com.

What do you dislike about BitPay?

I don't like the fact that there are no partnered/no fee Atm networks. I have Blown a small fortune on atm fees. They should integrate with one of those free atm networks like moneypass and the service would be much more economical. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business (50 or fewer emp.)
"BitPay - an easy platform"
What do you like best about BitPay?

The app is pretty easy to use, facilitates the seamless purchase of bitcoin. The fact that you can link your cards with the app for purchase makes it pretty cool Review collected by and hosted on G2.com.

What do you dislike about BitPay?

They need to improve their customer service; the wait time is long to get in touch with customer service representatives through both calls and email. Review collected by and hosted on G2.com.

Benjamin E.
BE
special project consultant
Small-Business (50 or fewer emp.)
"great service from a simple btc trading platform securely"
What do you like best about BitPay?

the overall ease of use across the platform and the customer service was outstanding Review collected by and hosted on G2.com.

What do you dislike about BitPay?

there is not much to disklike other than the strict KYC requirements and slightly tough requirements regarding adding sources of payment Review collected by and hosted on G2.com.

Marquitta D.
MD
System Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"A very good platform for bitcoin payments"
What do you like best about BitPay?

I like this application that is very easy to use, very practical, and also offers several advantages such as fixed rate prices, exchange rates are guaranteed. In turn, it has a visa card which is very practical to be able to use the bitcoin balance anywhere in the world in a simple way, although currently it is not available for all countries, it is a very good card that works perfectly well in the United States and Europe. It is important to note that this platform is integrated with Skrill and you can easily go from bitcoins to dollars thanks to the integration of both platforms, and it is also a very safe way to do it. Finally, it seems to me that this platform has two very important characteristics over the others, and those are having a very simple and easy to use interface, and security when making payments with bitcoin. Review collected by and hosted on G2.com.

What do you dislike about BitPay?

The company and the platform is very good, although it has some disadvantages such as the little customer service that exists, sometimes double payments can be made and it is difficult to contact the platform to know what has happened, despite this I consider that the technology of the platform is quite good and should only improve this small detail Review collected by and hosted on G2.com.

Dr. Daniel D.
DD
Trainer/Instructor
Investment Management
Small-Business (50 or fewer emp.)
"I lost $700 from double billing and Bitpay failed to respond for 6 months - never again!"
What do you like best about BitPay?

It's a pretty blue card. I have to use 40 characters minimum but I can't find one good thing that I like about this company at this time. Review collected by and hosted on G2.com.

What do you dislike about BitPay?

I dislike Bitpay's unwillingness to stand with the customer when I have been double billed for charges made. No response on emails, no information when calling in, and no one knows anything. Finally after 6 months of trying to get the double billings corrected (over $700) Bitpay charged me a non activity fee while I waited to get my funds refunded to my account. After 6 months they said I could not get refunded because too much time had passed. NEVER AGAIN. Run from these people as fast as you can! They do NOT stand with their clients if someone double bills your account. Review collected by and hosted on G2.com.

MT
IT Analyst
Small-Business (50 or fewer emp.)
"Was able to easily transfer bitcoin from my other wallet to BitPay"
What do you like best about BitPay?

Could easily transfer bitcoins from my other wallet to BitPay Review collected by and hosted on G2.com.

What do you dislike about BitPay?

Nothing that I have observed as of now. Review collected by and hosted on G2.com.

Verified User in Investment Banking
UI
Small-Business (50 or fewer emp.)
"Bitpay"
What do you like best about BitPay?

I like the fast and simple way to spend my crypto Review collected by and hosted on G2.com.

What do you dislike about BitPay?

No dislike. I like this overall project as a whole. Review collected by and hosted on G2.com.

SW
Small-Business (50 or fewer emp.)
"They blocked every transaction attempt and then listed those BLOCKED attempts as "invoices" to block"
What do you like best about BitPay?

There is really nothing to like about this company. Astounding incompetence that appears to run all the way to the top. Review collected by and hosted on G2.com.

What do you dislike about BitPay?

The incompetents at Bitpay are blaming me for their incompetence and their convoluted system that blocks valid transactions without cause. The incompetent tech Dana threatened "Additionally, we reserve the right to close your account if you continue to handle issues in this matter."

They blocked every transaction attempt and then listed those BLOCKED attempts as "invoices" to block future attempts. All I did was put some bitcoin into the wallet and then TRY to transfer it to USD. When it failed I tried again the next day. After a couple of days I transferred my BTC away and ended up losing about $2000 because Bitpay blocked me from selling.

I also noticed that the value that bitpay wallet assigns to your BTC is substantially LOWER than market value according to Google

We dropped Bitpay from our website because of distrust of them. Review collected by and hosted on G2.com.

Mehdi T.
MT
Senior ETL Developer
Information Technology and Services
Enterprise (> 1000 emp.)
"BITPAY REVIEW"
What do you like best about BitPay?

The best thing is that Bitpay allows you to post as many custom parameters as you like.

BitPay offers several advantages including flat-rate pricing, guaranteed exchange rates, daily bank settlements, and an option for importing bitcoin sales into Quick Books. Bitpay is 100% merchant solution that provides reputable and affordable service. Review collected by and hosted on G2.com.

What do you dislike about BitPay?

I can't think of anything at the moment. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by BitPay.

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Free

Business

1%
one time fee

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