--- title: BitPay Reviews meta\_title: 'BitPay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 21 reviews by the users' company size, role or industry to find out how BitPay works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 21 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Cryptocurrency url: https://www.g2.com/categories/cryptocurrency --- # BitPay Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by BitPay but has limited features. Are you part of the BitPay team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! A payment gateway that fits right in. A powerful API, 7 ready-made libraries, plugins for 22 e-commerce solutions, and instant integration into the world’s best e-commerce web services. * * * Seller [BitPay](https://www.g2.com/sellers/bitpay) Discussions [BitPay Community](https://www.g2.com/products/bitpay/discuss) Overview by James L. Walpole (Marketing and Communications Manager at BitPay, Inc.) Show More ## Pricing Pricing provided by BitPay. ### Starter Free ### Business 1% one time fee [ View More Pricing Information ](https://www.g2.com/products/bitpay/pricing) ## Top-Rated Alternatives [ ![CoinGate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CoinGate") CoinGate 4/5(47) ](https://www.g2.com/products/coingate/reviews) [ ![Coinbase Commerce](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coinbase Commerce") Coinbase Commerce 3.9/5(17) ](https://www.g2.com/products/coinbase-commerce/reviews) [ ![Coinomi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coinomi") Coinomi 4.3/5(14) ](https://www.g2.com/products/coinomi/reviews) [ View All Alternatives ](https://www.g2.com/products/bitpay/competitors/alternatives) ## User Insights Average based on 21 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Keith "Blind" W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith "Blind" W.") KW Keith "Blind" W. Chief Executive Officer Small-Business (50 or fewer emp.) 3/21/2023 "BitPay is good to use but it must add Ripple and the coin XRP to be successful" 2.5/5 What do you like best about BitPay? What I like best about BitPay is that BitPay allows my business to accept payments in a wide range of cryptocurrencies, including Bitcoin, Bitcoin Cash, Ethereum, and Stablecoins. This flexibility provided my customers with various options, making it easier for them to use the platform. Review collected by and hosted on G2.com. What do you dislike about BitPay? Limited Currency Support. Despite BitPay's wide range of supported cryptocurrencies, the platform does not support some popular cryptocurrencies such as Litecoin and Ripple. I believe you will fail if you do not have ripple and xrp coin. Review collected by and hosted on G2.com. What problems is BitPay solving and how is that benefiting you? BitPay integrates with major e-commerce platforms such as Shopify and WooCommerce, making it easy for my business to add cryptocurrency payments to my existing checkout systems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AD Alex D. Head of community Small-Business (50 or fewer emp.) 1/26/2022 "Great crypto reloadable debit card with low fees and fast load." 4/5 What do you like best about BitPay? Excellent crypto debit card. There are no fees to load the card with crypto. The funds are available instantly after initiating the transaction. You can load at least $1000 at a time. High atm limits as well. Review collected by and hosted on G2.com. What do you dislike about BitPay? I don't like the fact that there are no partnered/no fee Atm networks. I have Blown a small fortune on atm fees. They should integrate with one of those free atm networks like moneypass and the service would be much more economical. Review collected by and hosted on G2.com. What problems is BitPay solving and how is that benefiting you? No more crypto exchanges waiting for bank transfers which could take 3-5 business days in order to spend our capital. Now we can transfer crypto instantly onto the debit card denominated in US dollars and without even paying any fee to load it. Brilliant. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Small-Business (50 or fewer emp.) 8/10/2021 "BitPay - an easy platform" 4/5 What do you like best about BitPay? The app is pretty easy to use, facilitates the seamless purchase of bitcoin. The fact that you can link your cards with the app for purchase makes it pretty cool Review collected by and hosted on G2.com. What do you dislike about BitPay? They need to improve their customer service; the wait time is long to get in touch with customer service representatives through both calls and email. Review collected by and hosted on G2.com. Recommendations to others considering BitPay: Go with them if you've patience dealing with long customer service wait lines Review collected by and hosted on G2.com. What problems is BitPay solving and how is that benefiting you? Easy payments from the bitcoin, nothing great apart from that. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Benjamin E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin E.") BE Benjamin E. special project consultant Small-Business (50 or fewer emp.) 4/1/2021 "great service from a simple btc trading platform securely" 4/5 What do you like best about BitPay? the overall ease of use across the platform and the customer service was outstanding Review collected by and hosted on G2.com. What do you dislike about BitPay? there is not much to disklike other than the strict KYC requirements and slightly tough requirements regarding adding sources of payment Review collected by and hosted on G2.com. What problems is BitPay solving and how is that benefiting you? i have been able to buy and move bitcoin through the universe with simple clicks of a button Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Marquitta D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marquitta D.") MD Marquitta D. System Engineer Information Technology and Services Mid-Market (51-1000 emp.) 7/25/2019 "A very good platform for bitcoin payments" 4.5/5 What do you like best about BitPay? I like this application that is very easy to use, very practical, and also offers several advantages such as fixed rate prices, exchange rates are guaranteed. In turn, it has a visa card which is very practical to be able to use the bitcoin balance anywhere in the world in a simple way, although currently it is not available for all countries, it is a very good card that works perfectly well in the United States and Europe. It is important to note that this platform is integrated with Skrill and you can easily go from bitcoins to dollars thanks to the integration of both platforms, and it is also a very safe way to do it. Finally, it seems to me that this platform has two very important characteristics over the others, and those are having a very simple and easy to use interface, and security when making payments with bitcoin. Review collected by and hosted on G2.com. What do you dislike about BitPay? The company and the platform is very good, although it has some disadvantages such as the little customer service that exists, sometimes double payments can be made and it is difficult to contact the platform to know what has happened, despite this I consider that the technology of the platform is quite good and should only improve this small detail Review collected by and hosted on G2.com. Recommendations to others considering BitPay: I totally recommend the use of this platform, it is a reliable and good quality platform. I recommend that users use it in that they should be sure to send bitcoins to the correct address. You should always check twice or up to three times to be sure that the address is correct. In the company this platform is really appreciated, and we like how it works. It is an excellent bitcoin payment gateway for any online store. Review collected by and hosted on G2.com. What problems is BitPay solving and how is that benefiting you? The main benefit is that you work directly with bitcoin, which can generate incredible profits, although you must be very careful because it can also generate incredible losses. In turn, the use of the visa card is very useful to make purchases with payments that have been received. Although the bitcoin market is volatile, the payment is guaranteed at a certain exchange rate, allowing the value to be unaffected when making a transaction. Finally, the company has helped a lot because now we can receive online payments in bitcoin, this we could not do before. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Dr. Daniel D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Daniel D.") DD Dr. Daniel D. Trainer/Instructor Investment Management Small-Business (50 or fewer emp.) 11/27/2018 "I lost $700 from double billing and Bitpay failed to respond for 6 months - never again!" 0/5 What do you like best about BitPay? It's a pretty blue card. I have to use 40 characters minimum but I can't find one good thing that I like about this company at this time. Review collected by and hosted on G2.com. What do you dislike about BitPay? I dislike Bitpay's unwillingness to stand with the customer when I have been double billed for charges made. No response on emails, no information when calling in, and no one knows anything. Finally after 6 months of trying to get the double billings corrected (over $700) Bitpay charged me a non activity fee while I waited to get my funds refunded to my account. After 6 months they said I could not get refunded because too much time had passed. NEVER AGAIN. Run from these people as fast as you can! They do NOT stand with their clients if someone double bills your account. Review collected by and hosted on G2.com. Recommendations to others considering BitPay: Run for your life. If your Bitcoin is not safe inside their system, and if they allow a company to double bill you or run a charge that you didn't authorize, and if they will not stand with you, will not communicate to you, and will allow 6 months of water to go under the bridge on multiple transactions before finally letting you know that they're keeping the money and not reimbursing you - because too much time has passed .... you need to find a competent company that actually works for you and protects your interests. Review collected by and hosted on G2.com. What problems is BitPay solving and how is that benefiting you? Nothing solved. I am finished with this company. It's too expensive to work with a company that can't communicate or do basic credit card services with clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MT Mayank T. IT Analyst Small-Business (50 or fewer emp.) 4/24/2019 "Was able to easily transfer bitcoin from my other wallet to BitPay" 4.5/5 What do you like best about BitPay? Could easily transfer bitcoins from my other wallet to BitPay Review collected by and hosted on G2.com. What do you dislike about BitPay? Nothing that I have observed as of now. Review collected by and hosted on G2.com. What problems is BitPay solving and how is that benefiting you? I was able to make payment using Bitcoin easily from this wallet as compared to my older one Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Investment Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Banking") UI Verified User in Investment Banking Small-Business (50 or fewer emp.) 4/27/2019 "Bitpay" 5/5 What do you like best about BitPay? I like the fast and simple way to spend my crypto Review collected by and hosted on G2.com. What do you dislike about BitPay? No dislike. I like this overall project as a whole. Review collected by and hosted on G2.com. Recommendations to others considering BitPay: Give it a try for sure. Review collected by and hosted on G2.com. What problems is BitPay solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SW Steve W. Small-Business (50 or fewer emp.) 2/15/2018 "They blocked every transaction attempt and then listed those BLOCKED attempts as "invoices" to block" 0/5 What do you like best about BitPay? There is really nothing to like about this company. Astounding incompetence that appears to run all the way to the top. Review collected by and hosted on G2.com. What do you dislike about BitPay? The incompetents at Bitpay are blaming me for their incompetence and their convoluted system that blocks valid transactions without cause. The incompetent tech Dana threatened "Additionally, we reserve the right to close your account if you continue to handle issues in this matter." They blocked every transaction attempt and then listed those BLOCKED attempts as "invoices" to block future attempts. All I did was put some bitcoin into the wallet and then TRY to transfer it to USD. When it failed I tried again the next day. After a couple of days I transferred my BTC away and ended up losing about $2000 because Bitpay blocked me from selling. I also noticed that the value that bitpay wallet assigns to your BTC is substantially LOWER than market value according to Google We dropped Bitpay from our website because of distrust of them. Review collected by and hosted on G2.com. Recommendations to others considering BitPay: Run as fast as you can Review collected by and hosted on G2.com. What problems is BitPay solving and how is that benefiting you? I lost about $2000 because of the failure of their software to work properly. There support is astoundingly incompetent Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mehdi T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mehdi T.") MT Mehdi T. Senior ETL Developer Information Technology and Services Enterprise (\> 1000 emp.) 1/10/2018 "BITPAY REVIEW" 5/5 What do you like best about BitPay? The best thing is that Bitpay allows you to post as many custom parameters as you like. BitPay offers several advantages including flat-rate pricing, guaranteed exchange rates, daily bank settlements, and an option for importing bitcoin sales into Quick Books. Bitpay is 100% merchant solution that provides reputable and affordable service. Review collected by and hosted on G2.com. What do you dislike about BitPay? I can't think of anything at the moment. Review collected by and hosted on G2.com. Recommendations to others considering BitPay: It is affordable. It prevents your payment data from hackers and excellent option for businesses who accepts bitcoin for payment. Review collected by and hosted on G2.com. What problems is BitPay solving and how is that benefiting you? Bitcoin market is volatile and bit pay guarantees the exchange rate during checkout. We provide services to international customers and Bit pay allows payment instructions to be presented in English and ten additional languages. Easy integration. We can set up their payment gateways quickly, Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about BitPay? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about BitPay ](https://www.g2.com/products/bitpay/discussions/new) ![Bharat P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bharat P.") BP Bharat Pe • Last activity about 3 years ago Amazon pey customer service 09064764227 1 Upvote 10 [ Join the conversation ](https://www.g2.com/discussions/50697-amazon-pey-customer-service-09064764227) ![Max K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Max K.") MK Max Kremerts • Last activity over 3 years ago How can i withdraw my money from bitpay?!... 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/50439-how-can-i-withdraw-my-money-from-bitpay) [ View all Discussions ](https://www.g2.com/products/bitpay/discuss) ## Pricing Options Pricing provided by BitPay. ### Starter Free ### Business 1% one time fee ### Enterprise [ View More Pricing Information ](https://www.g2.com/products/bitpay/pricing) BitPay Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_48771aa9319ecdc7bcf3ee0fb5f7a504/coinbase-commerce.jpg "Product Avatar Image") Coinbase Commerce 3.9/5(17) [ Compare Now ](https://www.g2.com/compare/bitpay-vs-coinbase-commerce) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae52fa4f1d8c4d02f8b9d5f673f983e9/coingate.png "Product Avatar Image") CoinGate 4/5(47) [ Compare Now ](https://www.g2.com/compare/bitpay-vs-coingate) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59abae1b30f340eb57982d363256ce89/cryptopay.jpg "Product Avatar Image") Cryptopay 3.8/5(10) [ Compare Now ](https://www.g2.com/compare/bitpay-vs-cryptopay) ##### Categories on G2 [Cryptocurrency Payment Gateways](https://www.g2.com/categories/cryptocurrency-payment-gateways) ##### Explore More [Top tools for analyzing customer and employee feedback data](https://www.g2.com/discussions/what-are-the-top-tools-for-analyzing-customer-and-employee-feedback-data)[How exhaustive is the discovery process for SaaS applications?](https://www.g2.com/discussions/how-exhaustive-is-the-discovery-process-for-saas-applications)[Cloudflare vs Zype: which eCDN platform is better for accelerating live video distribution to enterprise audiences?](https://www.g2.com/discussions/cloudflare-vs-zype-which-ecdn-platform-is-better-for-accelerating-live-video-distribution-to-enterprise-audiences) [What are the best platforms for database anomaly detection?](https://www.g2.com/discussions/what-are-the-best-platforms-for-database-anomaly-detection)[Which cloud content service is ideal for team collaboration](https://www.g2.com/discussions/which-cloud-content-service-works-best-for-team-collaboration)[What font licensing terms and usage rights should commercial project teams evaluate before selecting a marketplace?](https://www.g2.com/discussions/what-font-licensing-terms-and-usage-rights-should-commercial-project-teams-evaluate-before-selecting-a-marketplace%20) [Show MoreShow Less](javascript:void(0);)