1. [Home](https://www.g2.com/) 2. ... 3. [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) 4. [Engage Discussions](https://www.g2.com/products/confirm-engage/discuss) [ ![Engage](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5eabc3b55610699fe00963fa23de157c/confirm-engage.png "Engage") ](/products/confirm-engage/reviews) # Engage Discussions Engage by Confirm (formerly Learning Pool) Engage (formerly WorkStep), is an employee engagement and retention platform built for frontline workforces. It helps organizations hear what workers are experiencing, spot emerging risks, and act before small problems become bigger ones. Frontline employees do not always have the time, access, or inclination to complete an annual engagement survey. And by the time the results arrive, the moment may have passed. Engage creates a more regular conversation with workers through pulse surveys delivered by SMS, mobile, email, and web. It turns those responses into insight leaders can use. Key capabilities include: - Listen at the moments that matter: Gather feedback during onboarding, at 90 days, annually, and at other important points in the employee journey. - Spot risk earlier: Identify teams, roles, shifts, or locations showing signs of increased turnover risk and explore what may be driving it. - Get closer to the cause: Surface issues around scheduling, management, safety, communication, and other factors affecting the frontline experience. - Close the loop: Give managers a clear way to respond to concerns, assign actions, and track what happens next. - Reach everyone: Use SMS, mobile, email, and multilingual surveys to include deskless and distributed workers. - Know where you stand: Compare sentiment and retention data against industry benchmarks. Engage helps leaders move from asking, “Are our people engaged?” to understanding what is happening, why it matters, and what they can do about it. As part of Confirm, engagement data connects with learning and performance information to give organizations a more complete view of their workforce. Find out more at https://www.confirm.com/frontline/products/engage ![Engage](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5eabc3b55610699fe00963fa23de157c/confirm-engage.png "Engage") Engage Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **1** discussion ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+is+WorkStep+used+for%3F&title=What+is+WorkStep+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-workstep-used-for) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+is+WorkStep+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-workstep-used-for&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-workstep-used-for) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+is+WorkStep+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-workstep-used-for%0aWhat+is+WorkStep+used+for%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+is+WorkStep+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-workstep-used-for%0aWhat+is+WorkStep+used+for%3F) - Copy link - [ ## What is WorkStep used for? ](/discussions/what-is-workstep-used-for) What is WorkStep used for? [ Exit Interview Management Software ](https://www.g2.com/tags/exit-interview-management-software)[ Employee Engagement Software ](https://www.g2.com/tags/employee-engagement-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 0 (0 Comments) Add a comment [ View discussion ](/discussions/what-is-workstep-used-for) ## Browse by popular topics [Employee Engagement Software](/products/confirm-engage/discuss?filters%5Btags%5D%5B%5D=employee-engagement-software)[Exit Interview Management Software](/products/confirm-engage/discuss?filters%5Btags%5D%5B%5D=exit-interview-management-software)