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Worksome Reviews & Product Details

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Worksome Reviews (126)

Reviews

Worksome Reviews (126)

4.5
126 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and timely payments, which significantly reduces administrative burdens for freelancers. The intuitive interface and efficient invoicing process allow users to manage contracts and payments seamlessly, enhancing their overall experience. However, some users note that the job listings can be limited, which may affect opportunities for freelancers.

Pros & Cons

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Ian T.
IT
Ian T.
Small-Business (50 or fewer emp.)
"Effortless Freelancer Engagement, Needs Better Role Matching"
4/5
What do you like best about Worksome?

I like that Worksome is easy and unobtrusive to use. I appreciate that they regularly approach me with opportunities rather than me having to reach out. The initial setup was very easy and simple, taking just a few minutes using my online profiles. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The understanding of what roles are appropriate for me aren't always accurate from my background. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Glad it's been easy to use and that opportunities are coming to you rather than the other way around. That's how it should work.

On role relevance: it's worth double-checking that your skills and experience are fully up to date on your profile. That has a big impact on which briefs get matched to you.

Thanks for the review.

Mathias, Co-founder

Gavin A.
GA
Gavin A.
Small-Business (50 or fewer emp.)
"Smooth Invoicing with Excellent Support"
5/5
What do you like best about Worksome?

I like that someone is there to talk to if needed, which makes the experience reassuring. The ease of seeing job numbers and invoices is another plus, simplifying the invoicing process. Also, the client walked us through the setup, and it was very smooth. I'd definitely recommend Worksome. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I don't find it easy to see job numbers and invoices. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Really glad the onboarding and support experience worked well for you. Having a real person to talk to when you need it is something we're committed to keeping as we grow.

On the invoicing visibility point, sounds like it's a mixed experience for you. We're continuously improving the dashboard to make things like job numbers and invoice tracking easier to find at a glance. If there's a specific view that would help, our support team would love to hear it.

Thanks for recommending us.

Mathias Linnemann

Worksome

Nancy G.
NG
Nancy G.
Freelance Illustrator & Designer
Small-Business (50 or fewer emp.)
"Easy to use and secured payment!"
5/5
What do you like best about Worksome?

I love that Worksome manage the payment so I don't have to worry about chasing clients for late payments. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The UX sometimes is not easy to understand Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Thanks Nancy - Glad we're delivering on fast and reliable payments!

UX note taken. We're putting a lot of work into making things more intuitive, so hopefully you'll notice improvements soon. Thanks for the review.

Mathias, Co-founder

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Easy Payments and Tracking for Non-UK Freelancers, top assistance when needed"
3.5/5
What do you like best about Worksome?

How easy it was for me to charge and keep track of the payment as a non-UK based freelancer Review collected by and hosted on G2.com.

What do you dislike about Worksome?

Nothing I was unhappy about, the onboarding process was set as I started my freelance mission, so quite a bit to take on on the first day, but then it was done for good Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

It's great to hear that being a non-UK freelancer on Worksome has been a smooth experience for you - making international payments feel "local" is exactly what we're going for. I hear you on that first-day admin load; we try to front-load the compliance heavy lifting so that once you're in, you can focus entirely on your design work without ever having to worry about it again.

Mathias - Co-founder

Ayu Tyas S.
AS
Ayu Tyas S.
Freelance Indonesian Copyeditor
Enterprise (> 1000 emp.)
"Super Responsive Customer Service That Resolves Issues Fast"
4/5
What do you like best about Worksome?

Super responsive customer service that quickly resolves issues and handles requests. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The user interface is too intricate, and it slows down the steps needed to request a payment. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

It's great to hear that our support team has been so responsive for you - they take a lot of pride in resolving things quickly. I hear you loud and clear on the UI feeling a bit too intricate when you're just trying to get paid. We're currently looking at ways to strip back the steps in the payment request flow to make it much faster for you.

Mathias - Co-founder

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Smooth and enjoyable experience"
4.5/5
What do you like best about Worksome?

Getting hired is a very fast process, payments and billing is so so easy! Customer support is amazing, they rock! Review collected by and hosted on G2.com.

What do you dislike about Worksome?

Not very easy for people outside of the defined countries. Review collected by and hosted on G2.com.

Blessing J.
BJ
Blessing J.
Co-Founder
Small-Business (50 or fewer emp.)
"Worksome Review"
4.5/5
What do you like best about Worksome?

What I like best about Worksome is the user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

What I see to be least helpful is the Worksome Bot. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Thanks for the review and for updating it. Good to hear the interface and payments are working well for you.

Noted on the bot. We're improving it. Appreciate the honesty.

Mathias, Co-founder

Sarah S.
SS
Sarah S.
Social and Influencer Lead
Mid-Market (51-1000 emp.)
"Efficient Platform but Needs Faster Support"
3.5/5
What do you like best about Worksome?

I find Worksome very easy to use with no confusion at all. It's easy to log in and the overall user experience is simple and clean. The initial setup was very straightforward, and they provide an easy-to-read guide that helps with the process. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The response times sometimes take a little time for an agent to get back to you. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Really glad the setup and day-to-day experience feels clean and simple. That's what we're going for.

Support response times: heard, we're on it.

Mathias, Co-founder

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Excellent, Easy Payments Experience"
4/5
What do you like best about Worksome?

I find the ease of getting paid to be excellent. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I find the user interface quite hard to navigate. Although there have been incremental changes, I still struggle to find what I’m looking for quickly and easily. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

We're hearing you on the navigation, and it's something we're actively fixing. Payments being easy is non-negotiable. The rest of the platform should feel just as effortless.

On that note, we recently launched Worksome Intelligence, our AI layer that lets you ask questions about your contracts, payment status, and invoices in plain language instead of clicking through menus. Think of it as a shortcut past the navigation entirely. It's rolling out now and should help with exactly the kind of friction you're describing.

Thanks for the feedback.

Mathias L., Worksome

Verified User in Events Services
CE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"All My Freelance Projects in One Place, With Easy Access to Records"
5/5
What do you like best about Worksome?

I can manage all my freelance work projects in once place and have a stored record I can easily access Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I have had to restart my expenses on a few occasions as I have had to edit and can’t exactly remember the nuances but I was unable to edit it all aspects so had to re do so was very frustrating Review collected by and hosted on G2.com.

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