It’s easy to use and I like the design. Good work! Review collected by and hosted on G2.com.
can’t think of anything at the moment. Perhaps it would be useful if users could download their invoice directly. Review collected by and hosted on G2.com.
The support chat is really helpful. The UI is easy to understand, intuitive! And always works with no hindrance. Review collected by and hosted on G2.com.
I think the AI needs to be upgraded so it could solve real, nuanced problem without the assistance of real human support. Review collected by and hosted on G2.com.
Glad the platform feels intuitive and reliable. That's the baseline we obsess over.
The AI point is a good one, and it's exactly where we're investing heavily right now. We're building AI-native workflows across the platform and opening up through MCP (Model Context Protocol) and our GraphQL API, so Worksome becomes smarter and more connected to the tools you already use. The goal is exactly what you're describing: AI that handles the nuanced stuff, not just the basics. More to come soon.
Mathias, Worksome
I use Worksome for a client who requires the relevant paperwork that Worksome provides. It allows me to easily accept projects or jobs from the agency with set budgets and timeframes. I find it easy to use, and payment is quick once accepted by the client. Review collected by and hosted on G2.com.
I found it difficult to get a P45 a while ago for a mortgage application. If it was possible to get these types of paperwork online, that would be ideal. Review collected by and hosted on G2.com.
Hi Alex, thanks for the review. It’s great to hear that the budget and timeframe tools are helping you accept projects smoothly and that the payments have been quick on your end. I’m sorry to hear about the stress with the P45 for your mortgage - that’s exactly the kind of friction we want to remove.
We are actively working on making more of that essential paperwork available directly in the platform to make those real-life milestones much easier for you. Thanks for being with us.
Mathias, Co-founder
The interface and the curation/quality of the companies/teams. It's a rarity or standing out from the linkedin, indeed sort of crowd. Review collected by and hosted on G2.com.
Less feedback coming from the clients. Lesser projects as contractors we see than other platforms. I use YunoJuno and Malt too. the pain point for all these products are actually same. You don't know what you are missing and why the company just don't like to go along with your skillset. Review collected by and hosted on G2.com.
Love hearing that we stand out from the noise. That's intentional.
One thing worth knowing: Worksome works quite differently from YunoJuno or Malt. We're not a marketplace that owns the talent pool. Worksome is a vendor-neutral management layer where companies import and manage their own talent sources, whether that's their existing freelancers, staffing agencies, or external pools. No markups, no bias toward a proprietary network.
That's why volume feels different here. The briefs you see come directly from companies who've built their own curated talent pools on the platform, not from an open marketplace.
The feedback transparency point is fair though, and honestly a challenge across the whole FMS space. We're working on giving freelancers more visibility into where they stand when they've expressed interest in a brief. You shouldn't be left guessing.
Thanks for the review.
Mathias
Co-founder
It was relatively easy to work with and any issues are very quickly sorted with their support team. Review collected by and hosted on G2.com.
Contract extensions don’t follow an intuitive path and that did confuse me — however it would be easy if you were getting multiple extensions Review collected by and hosted on G2.com.
Contract extensions should be simpler, you're right. It's one of those flows that makes sense once you've done it a few times but shouldn't require that learning curve. We're working on it.
Glad support has been quick when you've needed them. Thanks for the review.
Mathias, Worksome
It makes contracting with a company easy and straightforward, and it removes a lot of the admin work and legal questions. Review collected by and hosted on G2.com.
It can feel a bit like a middleman at times, and the messaging and overall UI can be confusing to navigate. Review collected by and hosted on G2.com.
I like using Worksome for billing my employer because it's great for expenses and quick invoicing. I really appreciate its simple interface and having everything in one place. The expenses feature is also really easy to use, which makes handling my expenses straightforward. The initial setup was pretty simple too. Review collected by and hosted on G2.com.
I wonder if there's an app for Worksome because it would be easier for handling expense receipts. Review collected by and hosted on G2.com.
Glad the billing and expenses flow feels simple. That's the goal: one place, no friction.
On the mobile app question, it's something we hear and it's on our radar. For now the platform is fully responsive on mobile browsers, but a dedicated app for things like snapping expense receipts would definitely make life easier. Noted.
Cheers,
Mathias
Having the classification managed for us, huge time saver Review collected by and hosted on G2.com.
Limited filters on our talent pool search and Marketplace Review collected by and hosted on G2.com.
Worksome is easy to use, clearly providing options and support if needed. Review collected by and hosted on G2.com.
At first, Worksome's payment request was a bit challenging to figure out. It didn't always prompt me to fill out the timesheets for the week before submitting my invoice. Overall performance and support was prompt and helpful. In terms of AI/Intelligence, I wasn't aware of those features during my time on the site. Review collected by and hosted on G2.com.
Good shout on the timesheet-before-invoice flow. That sequencing should be more obvious, and we're improving it.
On the AI side: we've recently launched Worksome Intelligence, which includes an AI assistant that can help with things like checking payment status, pulling up contract details, or answering questions about your engagements. Worth exploring next time you're on the platform. It's designed to save you the clicking around.
Glad the support team came through when you needed them. Thanks for the review.
Mathias
Easy to use, with good service for the end user. I had trouble getting paid by my contractor through my own error, and the team at worksome were responsive and fast, providing solutions and keeping me informed of what was happening. Review collected by and hosted on G2.com.
So far, I haven’t found any downsides, and there’s nothing I dislike. Review collected by and hosted on G2.com.
I'm really glad to hear that our support team was able to jump in and fix that bank detail issue so quickly for you. We know how stressful anything to do with payments can be, so we make it a priority to stay fast and responsive. It's also great to know the currency change was handled smoothly over email - we really try to keep that personal touch even as we grow.
Cheers, Mathias
Pricing provided by Worksome.
