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Worksome Reviews & Product Details

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Worksome Reviews (126)

Reviews

Worksome Reviews (126)

4.5
126 reviews

What do users say?

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Users consistently praise the platform for its ease of use and timely payments, which significantly reduces administrative burdens for freelancers. The intuitive interface and efficient invoicing process allow users to manage contracts and payments seamlessly, enhancing their overall experience. However, some users note that the job listings can be limited, which may affect opportunities for freelancers.

Pros & Cons

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Verified User in Media Production
AM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"All Legislative Processes in One Place—Cuts Admin Time and Costs"
4/5
What do you like best about Worksome?

I like that it contains all the legislative processes in one place and covers invoicing and processing. I also like that it does not offer a talent market place in the way yuno juno does (as far as I know). I run a talent agency and this presents a conflict of interests. Fo the clients we work with via Worksome it cuts down admin on both sides. Thus saving time and money. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I don't have any dislikes.

I did think we could use it on a pay as you go basis because this would have been convenient for some of our needs (AOR) and potentially a way to expand our use of it. However I have explored this path and learned that we'd need to process a lot more through the platform an the onboarding and minimum spends were out of our league.

It's not just about efficiency for us...

If we put everything through the system we'd need to lose our accounts team and they do more than process - there is a very human aspect of our accounts operation - even though in parts there are inefficiencies - the human aspect outweighs, it's very important.

Also - we discovered through exploring worksome - that for our business we are more wanting to invest in a CRM and scheduling system that does things Worksome does not do - ie the scheduling part of it and coms with talent and clients. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

It is refreshing to read such a thoughtful breakdown of why the difference between a marketplace and a Freelance Management System (FMS) actually matters for an agency. We intentionally built Worksome to be a neutral partner - we want to be the infrastructure that keeps your client relationships seamless without ever presenting a conflict of interest. I’m glad to hear we’ve helped you retain business that might have otherwise been at risk.

I also really value your perspective on your accounts team. While we talk a lot about automation, I firmly believe that technology should support human connections, not replace them. Inefficiencies often hide the "human glue" that keeps a business running, and I love that you’re protecting that.

Regarding the CRM and scheduling systems you're looking for, I wanted to mention that you don't have to choose between our compliance engine and your preferred tools. We have a very flexible public API designed exactly for this. You can easily integrate Worksome into your own tech stack - whether that’s a CRM or a custom scheduling tool - so your data flows where you need it without losing that human touch in your back office. You can check out our developer docs here: https://docs.worksome.com/

I also appreciate the honest feedback on our AOR onboarding and minimums. Our current focus is on solving large-scale compliance in the UK and US, but your comments on more agile, pay-as-you-go needs give us a lot to think about as we grow.

Best,

Mathias

Holly R.
HR
Holly R.
Mid-Market (51-1000 emp.)
"Effortless Freelance Management with Stellar Support"
5/5
What do you like best about Worksome?

I really like the user interface and how easy the platform is to use. The fact that compliance is built into the contracting process is a big plus, ensuring we don't forget to manage it. The reporting feature is really good, and the customer support team is always on hand to assist, whether it's by making custom reports or providing support to our contractors. Also, the initial setup was very easy, and we were set up within 1-2 weeks. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

N/A Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Holly - Set up within 1-2 weeks is something we're proud of. A lot of enterprise platforms take months. We've designed onboarding to be fast because compliance shouldn't be something that slows you down, it should just be built in from day one.

Really glad the reporting and support are landing well too. That combination of self-serve platform plus a team that builds custom reports when you need them is core to how we work with enterprise clients.

Thanks for this.

Mathias, Co-founder

Jo d.
JD
Jo d.
Illustrator & Handlettering Artist
Small-Business (50 or fewer emp.)
"Freelance Senior Art Director"
3/5
What do you like best about Worksome?

It allows companies to see that I am a legitimate business and reassures them that I will do a good job, due to previous employers' ratings on show. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I feel there's a lack of frequency of relevant roles to my skillset on Worksome. It seems like not many agencies in my industry are aware of them. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Great to hear the ratings and credibility side is working for you. That trust layer between freelancers and companies is something we care a lot about.

On role frequency: worth knowing that Worksome isn't a public marketplace in the traditional sense. The roles you see depend on which companies' talent pools you're part of. So the more pools you're added to, the more relevant briefs will come your way.

Mathias, Co-founder

Jane G.
JG
Jane G.
Mid-Market (51-1000 emp.)
"Effective freelance payment platform, can be hard to navigate"
2.5/5
What do you like best about Worksome?

I appreciate that Worksome's support staff are pretty prompt about reaching out and trying to fix any problems or queries. I also found that the initial setup was super-simple, even though I initially over-complicated it. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I struggle sometimes to navigate around the site. The focus initially seems to be on finding work, which is fair enough, but if you already have gigs and want to log in regarding a specific job, being barraged with lots of 'find your next job' headlines can be a bit distracting. Also, the whole onboarding process made me fret that it would be harder than it actually is. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Jane, I'm really glad to hear that our support team was there to help you through the setup and that it turned out to be much simpler than you first feared.

I completely hear you on the navigation. It’s a bit ironic that the "find your next job" headlines are getting in your way when you’re already busy with work! That’s actually a remnant of our marketplace roots, and as we lean further into being a Freelance Management System (FMS), our goal is to make the dashboard focus entirely on the work you already have. We want to get those distractions out of your way so you can just log your time and get paid without the extra noise.

All the best,

Mathias

Simon P.
SP
Simon P.
ceo
Small-Business (50 or fewer emp.)
"Effortless Freelance Management, Excellent Support"
5/5
What do you like best about Worksome?

I use Worksome for freelance management, particularly for overseeing resource consumption and payroll. I really appreciate its easy-to-use interface, which provides me with an easier overview and transparency, so I don't need to become an expert in the topic. The support and service are great, making the setup process awesome. Worksome's international scalability options and method are also aspects I like. Overall, it works quite well for my needs. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

A complete managed service would be nice. I wish I didn't have to do anything and they would just have a consultant help me as part of my team but through them. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Really glad to hear the platform is giving you that transparency without needing to become a specialist. That's the goal.

The managed service idea is interesting, and you're not the first to ask. It's something we're building out with our partners in the space as Worksome prefers to focus on the technology and user experience. Appreciate you putting it out there.

Mathias, Co-founder

S A.
SA
S A.
Paid Social Specilaist
"Simplifies Freelance Management but Needs Up-To-Date Listings"
4/5
What do you like best about Worksome?

I use Worksome as a freelancer to find contracts. Worksome provides a good list of contracts to review and apply for, and it handles the client introduction, contract, and payments. I really appreciate the ease of use with clients since it takes out the admin work. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The job listings are often out of date and the date they were listed isn't easy to view unless you click on the job itself. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Good to hear the platform is taking the admin off your plate. That's the core promise: you focus on the work, Worksome handles contracts, compliance, and payments end to end.

The listing freshness point is valid. Making it clearer which briefs are active and when they were posted is something we can do better. Passing this to the product team.

Cheers,

Mathias (Co-founder)

Suzanne S.
SS
Suzanne S.
Mid-Market (51-1000 emp.)
"Hassle-Free Invoice Management, Needs More Job Listings"
5/5
What do you like best about Worksome?

I really appreciate that Worksome keeps all my documents in one place and allows me to effortlessly track my outstanding invoices. It has made my life easier by showing clearly when I will get paid, eliminating the need to chase down invoices. Plus, I no longer have to manually create invoices because the Worksome portal automatically generates them for me. The setup was super easy and quick, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I wish there were more job opportunities listed on their freelance portal Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

"Eliminating the need to chase down invoices" is one of the best one-line descriptions of what Worksome does. Guaranteed payments, auto-generated invoices, full visibility on when you'll get paid. No more awkward follow-up emails.

On job listings: Worksome works differently from open freelance marketplaces. The roles you see come from companies whose talent pools you're part of, so it's more curated than a job board.

Thanks Suzanne!

Mathias

Alex M.
AM
Alex M.
Mid-Market (51-1000 emp.)
"Effortless Payment Management with Great Support"
4/5
What do you like best about Worksome?

I really appreciate Worksome for handling my payment as a freelancer for Moonbug. I like the responsiveness of the helpful staff, which makes dealing with issues pleasant. The ability to easily see my previous payment requests and payslips is quite valuable. Also, I found the initial setup of Worksome to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

I would really appreciate a more up-to-date way to track incoming payslips, however this is likely specific to me because of the way Moonbug handles payment. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Automatic tax, pension, and student loan deductions all handled without you having to think about it. That's the kind of invisible heavy lifting Worksome is built for.

On payslip tracking: noted. We're improving real-time visibility across the payment lifecycle, so you can see exactly where things stand without guessing. Should get better soon.

Thanks Alex.

Mathias L.

MC
Miguel C.
Branding Designer
Small-Business (50 or fewer emp.)
"Secure Contracts, but Needs Marketplace Improvements"
3.5/5
What do you like best about Worksome?

I like Worksome for creating secure contracts and an easy payment method, which as a freelancer, makes it a secure way to get contracted and paid. The initial setup was easy as well. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

The Marketplace section is confusing and could be better designed. UX-wise, it could be better. It is not easy to search for roles; the search bar is almost nonexistent because it keeps showing the same roles. Also, it could have more roles. The Profile section is not very appealing. Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Glad the contracts and payments side feels solid. That's the foundation we want to get right.

The marketplace feedback is detailed and helpful. Search, role discovery, profile design. All areas we're actively working on.

Thanks for being specific, it genuinely helps us prioritize.

Mathias, Co-founder

Linh D.
LD
Linh D.
Account Director
Mid-Market (51-1000 emp.)
"Intuitive and Streamlined Invoicing Solution"
5/5
What do you like best about Worksome?

I use Worksome for freelance invoicing, and I find it so easy to use. I appreciate how it combines freelance invoicing and expenses in one place. The messaging contact feature is really beneficial, allowing me to message someone real and get an answer on a wide range of topics. Worksome is really intuitive, simple, and the functionality is straightforward. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Worksome?

NA Review collected by and hosted on G2.com.

Response from Mathias Linnemann of Worksome

Hi Linh, thanks for the review! I’m really glad the invoicing and expense features are making your life easier. We put a lot of heart into making sure you can reach a real person when you have questions, so I'm happy to hear that the messaging feature is hitting the mark for you. Thanks for being part of the Worksome community!

Mathias

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