Worksome Reviews & Product Details

I use Worksome as a freelancer mainly to request payments from clients on a per-project basis. I’ve been using it for around 2–3 years. The interface looks modern, and requesting payment is mostly straightforward, usually just clicking through the required steps. It works reliably for international setups, and I’ve received all my payments without issues. I’m based in Indonesia, and my clients are in the US and Singapore, and payments in USD have been consistent. Review collected by and hosted on G2.com.

The main downside for me is usability. While the system works, the workflow can feel confusing at times, especially knowing which buttons to click and in what order when requesting payment. It’s not broken, but it’s a bit cumbersome. I previously worked with Plunet, which felt easier to use, even though it looked less modern. Review collected by and hosted on G2.com.

What I like most about the Worksome platform is how streamlined and transparent it makes managing freelance engagements. I regularly use the contract creation and approval workflows, and the fact that contracts can be generated, reviewed, and signed all within the platform saves me from juggling multiple tools and email threads. The automated compliance checks are another standout feature—they give me confidence that everything is aligned with local regulations without needing to manually verify details each time.

It’s had a noticeable impact on my workflow. For example, the centralized dashboard lets me track freelancer status, contracts, and payments in one place, which cuts down significantly on back-and-forth communication and admin time. Instead of chasing updates or documents, I can quickly see where everything stands and take action immediately. The payment processing is also seamless, reducing the time spent coordinating invoices and ensuring freelancers are paid on time without extra effort.

One unexpected benefit I’ve found is how much it improves collaboration and trust with freelancers. Because everything—from onboarding to payments—is handled so smoothly and professionally, it creates a better experience for them as well. This has made it easier to build long-term relationships and re-engage top talent without friction. Review collected by and hosted on G2.com.

While my overall experience with Worksome has been positive, there are a few areas where the platform could improve. One challenge I’ve encountered is around payment visibility and timing—while payments are generally reliable, the notifications and status updates can sometimes be unclear, which makes it harder to know exactly where things stand without double-checking. Another downside is that the talent marketplace aspect isn’t always as strong as dedicated freelance platforms. Depending on your niche, there can be limited or less relevant opportunities surfaced, and the matching or recommendation system could be more precise.

Overall, none of these are deal-breakers, but refining these areas would make the platform significantly more efficient and polished in day-to-day use. Review collected by and hosted on G2.com.

I like that it clearly displays everything in an easy to understand manner. Users can quickly scan most areas for info and quickly gain understanding of things like worked hours, days, holidays and more. Review collected by and hosted on G2.com.

There were no downsides really other than a slightly cumbersome login process. Review collected by and hosted on G2.com.

When I freelance through Worksome I get paid a week later! As an Independent freelancer, many contracts I would get paid 30 days or longer. Review collected by and hosted on G2.com.

The initial onboarding process can be a bit extensive. Review collected by and hosted on G2.com.

Fast chat response. Whenever I have questions or need help, I just chat with their agent, and one of them comes as soon as possible to provide assistance. Most of issues were solved in minutes because how helpful they are. Review collected by and hosted on G2.com.

The interface is frustrating. I’ve already processed invoices nine times, yet I still often find myself getting stuck and having to stop and figure out where to go next. Review collected by and hosted on G2.com.

It has a simple UI design, it’s easy to navigate, and it makes it straightforward to send messages, files, and more. Review collected by and hosted on G2.com.

I cannot upload all my LinkedIn info directly - I often end up de-prioritizing it because I still have to enter the same information again. That’s why my profile isn’t always up to date, and over time I even remove it from other profiles because it falls so far behind.

There’s also a delay with notification emails: when I receive an answer, it sometimes takes hours before the email arrives.

Finally, there’s no app, so there isn’t really an easy way to check things on the go.

Not much ROI vs the work you put into it Review collected by and hosted on G2.com.

It has one of the best Help Centres I’ve ever used, with responses that are both very fast and genuinely helpful. Review collected by and hosted on G2.com.

To be honest, I haven’t had any bad experiences with Worksome Review collected by and hosted on G2.com.

It's an easy to navigate platform that has clearly been designed by people that know recruitment and the creative industry. Crucially though it's fronted by people so if any issues/queries do come up, I can talk to someone. Review collected by and hosted on G2.com.

I don't have any dislikes, I have recently discussed with my account manager how to improve the functionality and process in Worksome to act as an ATS Review collected by and hosted on G2.com.

It has been popular amongst my clients because it simplifies onboarding and raising invoices. Starting new roles has been easier to set up with the client, from accepting contracts to getting paid, while also adhering to compliance and payroll requirements. There are also clear updates on when I will be paid, which I appreciate for the visibility and transparency.

Pricing on fees and what i have been paid is also clear.

The website performs well and i found it easy to navigate and find relevant information. Such as filling in timesheets, reviewing contracts and getting approvals. Review collected by and hosted on G2.com.

When I apply for new roles, the lack of response or updates is frustrating. I’d really prefer more feedback on the state, status, and stages of my application. At times, it also feels like some jobs remain listed even when they’re no longer active.

More broadly, I’d like clearer status updates throughout the process, even if it’s just an automated message confirming my application has been received. Ideally, there would be more detail beyond that too, for example, whether candidates have already been shortlisted, or any other indication of where the job posting is in its process. Look to YunoJuno as a case study for application workflows and notifications, although even theirs could be better. Review collected by and hosted on G2.com.

The process is easy to follow, and payments are on time. Review collected by and hosted on G2.com.

When I started using Worksome, my payments were always late, and the support wasn't able to tell me what was wrong. I had to open an account in a new bank to resolve the issue. What frustrated me the most was that the support didn't seem to understand the issue or how to help me at the time. Review collected by and hosted on G2.com.