# Worksmith Workforce Reviews **Vendor:** Worksmith **Category:** [Retail Task Management Software](https://www.g2.com/categories/retail-task-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 30 ## About Worksmith Workforce Progress Retail is a type of retail operations and learning platform designed to help users improve employee productivity, streamline communication, and enhance customer engagement within retail environments. This platform is specifically tailored for retail businesses seeking to optimize their operations and empower their workforce through effective training and task management solutions. The target audience for Progress Retail includes retail managers, team leaders, and employees who are looking to elevate their operational efficiency and customer service capabilities. By providing a centralized hub for training and task management, Progress Retail caters to a diverse range of retail sectors, including apparel, electronics, grocery, and more. The platform is particularly beneficial for organizations that require consistent training and communication across multiple locations, ensuring that all team members are aligned with company goals and best practices. Key features of Progress Retail include a robust learning management system (LMS) that delivers over one million learning hours, allowing employees to access training materials at their convenience. This feature supports a variety of learning styles and helps employees develop the necessary skills to excel in their roles. Additionally, the platform offers smart retail tasks that facilitate daily operations, enabling teams to manage their workflows efficiently and focus on delivering exceptional customer experiences. Progress Retail stands out in its category by combining operational management with employee training, creating a holistic approach to retail success. The platform's emphasis on communication fosters a collaborative environment where employees can share insights and best practices, ultimately leading to improved morale and job satisfaction. By leveraging data analytics, Progress Retail also provides insights into employee performance and engagement, allowing managers to make informed decisions that drive productivity and enhance customer interactions. Overall, Progress Retail serves as a vital tool for retail organizations aiming to modernize their operations and empower their workforce. By integrating training and task management into a single platform, it helps retailers navigate the complexities of the industry while ensuring that their teams are well-equipped to meet the demands of today's retail landscape. ## Worksmith Workforce Reviews ### 1. Effortless Training Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Worksmith Workforce?** I really enjoy Progress Retail for its training aspect, which is a big deal for us. They create the training for us, and I appreciate that a lot. Another thing I like is their great AI capabilities, which allow us to do a one-stop shop question, and it reads through all the video footage, training, and files stored in Progress Retail to give us the best answer. I also value having a close relationship with Ray, who is always available and helps us use the platform more effectively so we can work smarter. Additionally, I find it valuable that we can give very linear or specific slides or notes, and Progress Retail can generate a learning library or program for the fleet. It's amazing how it makes the information digestible. Lastly, I like being able to get a pulse of the completion rate, which helps us with accountability and visibility into what's happening out there. **What do you dislike about Worksmith Workforce?** I think right now, it's not an actual app like on the phone. It's a website, still a web-based app. I have to go to a web browser or tap the icon, but it's still the websites. If it was an application, I think that would be the next step. **What problems is Worksmith Workforce solving and how is that benefiting you?** Progress Retail solves training challenges by creating learning programs from our provided materials. It acts as a one-stop shop for information and tasking, offering a dashboard that keeps our retail fleet informed and accountable. ### 2. Progress Retail Streamlines Operations with an Intuitive Platform and Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Katie H. | Retail Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Worksmith Workforce?** Progress Retail has delivered significant value by streamlining both operational execution and communication within a single, centralised platform. As a result, it’s become much easier to manage an ever-changing retail environment, with noticeable improvements in efficiency, alignment, and clarity across teams. The platform is intuitive and makes it straightforward to onboard the wider retail team, which supports quick adoption. Throughout the development and onboarding process, Ray and the Progress Retail team provided exceptional end-to-end support that was consistently reliable and highly professional. **What do you dislike about Worksmith Workforce?** There are no aspects of the platform that stand out as areas of concern or dissatisfaction. Progress Retail consistently meets expectations across functionality, usability, and support. **What problems is Worksmith Workforce solving and how is that benefiting you?** Progress Retail has delivered clear, measurable benefits in my role by significantly improving efficiency, visibility, and execution across stores. The task functionality, in particular, has been a major time saver: it allows me to create tailored tasks for individual stores, retrieve responses more easily, and follow up far more effectively. Response rates have increased noticeably, and store time management has improved thanks to the ability to clearly visualise tasks and timelines within each account. More broadly, the platform has become a central hub for operational activity, and communication helping drive stronger alignment and consistency across the retail network. ### 3. Seamless Implementation Boosting Team Engagement and Visibility Across Head Office/Leadership Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Ally B. | Head Of Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Worksmith Workforce?** The implementation of Progress Retail has been an overwhelmingly positive experience for our retail business. From the outset, Ray and the wider team have been exceptionally supportive, professional, and efficient, making the entire process feel seamless and well-structured. While we are still in the early stages of introducing the platform, we have already observed a notable increase in team engagement. Both our in store and head office teams, find it user friendly, visual and also seamless. The AI function has been the biggest hit with our in store teams. We have already noticed a decline in back and forth questions from our retail teams and also a visibility across communications which is invaluable. We are truly excited about the potential of the platform and look forward to seeing this engagement continue to grow as we further onboard and embed Progress Retail into our day-to-day operations. **What do you dislike about Worksmith Workforce?** As already discussed with Ray, our biggest opportunity for the platform, would be able to offer Facility Management or form section for our retail teams to register needs with relevant head office departments. This is already in the roadmap of works. **What problems is Worksmith Workforce solving and how is that benefiting you?** For our retail teams, the platform is providing clarity and efficiency whilst taking the guess work out of their day to day. At a head office and leadership point of view, the platform allows us to set a framework for completion, excellence and accountability. Also being able to report and track completion rates, and communication. ### 4. Enhances Organization and Efficiency, Reliable Across Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff M. **Reviewed Date:** February 16, 2026 **What do you like best about Worksmith Workforce?** I really like that Progress Retail helps us stay organized and up to date in a rapidly growing company. The trainings are broken down into bite-sized courses, and resources are easy to find, which makes us more effective and efficient in our jobs. The task management features are well-organized with different views. It works on all devices and has proven to be very reliable. The initial setup was very easy, and the team at Progress Retail was an absolute asset in making the process smooth. **What do you dislike about Worksmith Workforce?** Nothing really - I would personally like to see it used more - possibly for communications to all employees. **What problems is Worksmith Workforce solving and how is that benefiting you?** Progress Retail keeps us organized and updated in a fast-growing company. It offers bite-sized training courses and organized tasks, making us more effective and efficient. ### 5. Streamlined Training Across Locations with Exceptionally Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aasta C. | Director of Retail Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Worksmith Workforce?** Progress Retail helps streamline training across all locations by keeping everything organized in one place and making it easy to track who has completed required training. On top of that, Ray and his team are incredibly helpful and responsive whenever we have questions, which makes rollout and ongoing use very easy. **What do you dislike about Worksmith Workforce?** Honestly, there isn’t much to dislike about iProgress Retail. If I had to name one thing, it would just be that I wish there were a dedicated app, as that would make access even easier. **What problems is Worksmith Workforce solving and how is that benefiting you?** Progress Retail solves the challenge of inconsistent training by giving us one centralized system to assign, track, and verify employee training. It also improves accountability and visibility, so we always know who is trained, what’s completed, and where follow up is needed. ### 6. Extremely User-Friendly for Managers and Employees Alike **Rating:** 5.0/5.0 stars **Reviewed by:** Zuanyelis R. | Marketing Manager & Training Video Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Worksmith Workforce?** How user-friendly it is once you understand the platform and how to use it! For both the management team and the employees who take the training. **What do you dislike about Worksmith Workforce?** That it doesn't have an explication video of the platform for new users when they first login. Other than that, is great! **What problems is Worksmith Workforce solving and how is that benefiting you?** Solved how we can easily send out training or notifications company-wide, and include time stamps as proof that they were sent. ### 7. Easy to Use Platform, Streamlines resources **Rating:** 5.0/5.0 stars **Reviewed by:** Josh B. | Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Worksmith Workforce?** Progress Retail helps streamline SOP's. It also creates a very organized hub all our necessary documents to live and is accessible. In addition, super user friendly for our teams. Lastly, it caters to all types of tech users. **What do you dislike about Worksmith Workforce?** Nothing! It is a great platform and has really complimented our business. **What problems is Worksmith Workforce solving and how is that benefiting you?** Information storage - condenses and organizes all training resources. User capabilities - the platform can be easily accessed and is very easy to maneuver. The AI capability unlocks the ability for questions to be answered more immediate and/or things to be found throughout the dashboard. ### 8. User-Friendly Platform with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Katia S. **Reviewed Date:** February 02, 2026 **What do you like best about Worksmith Workforce?** I like the ease of the platform, making it user-friendly and comfortable for all teams, regardless of their tech capacity. Uploading content is easy, which I really appreciate. Communication with support, especially with Rey, is fantastic. I also value the platform's functionality effectiveness and how AI is incorporated into it. **What do you dislike about Worksmith Workforce?** It's not so much about the platform itself, but we haven't dedicated enough time to build a roadmap for learning and development. **What problems is Worksmith Workforce solving and how is that benefiting you?** Progress Retail acts as a bridge from HQ to retail. It's user-friendly, making all teams comfortable with the platform. Uploads are easy, and support communication is fantastic. ### 9. Effortless Onboarding and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Christine D. | Retail Training Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2026 **What do you like best about Worksmith Workforce?** Ease of use and organized onboarding process **What do you dislike about Worksmith Workforce?** Nothing, it’s amazing and so helpful. Saving me time! **What problems is Worksmith Workforce solving and how is that benefiting you?** Task management, organization, accountability, and saving us so much time ### 10. A powerful tool built around the front line associate experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alex T. | Director, Retail Experience, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Worksmith Workforce?** ○ Fully collaborative in preparing for implementation that resulted in a smooth roll out. ○ Simple and clean tool that makes it easy for front end users to navigate and engage with. ○ Wide range of solutions (learning, task management, communication) that minimizes the need for multiple platforms. ○ They truly listen to feedback and we've already seen several changes made to the platform based on our requests. ○ Quick resolutions from technical support team. ○ Easy access and prompt responses from account managers whenever questions arise. **What do you dislike about Worksmith Workforce?** ○ While it's simple and intuitive for front end users, there is a lot of customization available that can make the administrative view a little overwhelming during the first few weeks as you learn how to navigate it. **What problems is Worksmith Workforce solving and how is that benefiting you?** Our previous LMS was sunsetting, so that was the original need that prompted our partnership with Progress Retail. Through the transition, we haven't lost any momentum and have actually been seeing a boost in engagement. Now that we are through the initial transition, we are moving to the beginning stages of fully leveraging their task management and communications tools as well. ### 11. Progress Retail: Exceptional Partners in Retail Education **Rating:** 5.0/5.0 stars **Reviewed by:** Heather F. | Senior Manager, Retail Education, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Worksmith Workforce?** Ray and the entire Progress Retail team have been truly outstanding partners. From the very beginning, their responsiveness has been remarkable, making us feel valued and supported at every step. They don't just provide a platform; they actively listen to our feedback and suggestions, demonstrating a commitment to continuous improvement and tailoring the solution to our specific needs. Progress Retail is the trusted tool for our retail education strategy. The user-friendly interface and easily accessible analytics have made learning accessible and impactful for our store teams across the country. Not to mention, their customer support is second to none. **What do you dislike about Worksmith Workforce?** As I write this, there is nothing that I dislike about the company or platform. Any concerns that I have shared have been addressed quickly and collaboratively. **What problems is Worksmith Workforce solving and how is that benefiting you?** Our company uses Progress Retail to host both our internal and vendor partner education. The platform is reliable and easy-to-use making it a truly sales floor friendly tool. ### 12. Great platform with exceptional support from beggin to end **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony F. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Worksmith Workforce?** There system is well thought out and very intuative. They followup extremely quickly and we have yet to find any thing that they have not been able to fix or explain well. The system is easy to impliment and they do most of the heavy lifting of getting the process going and importing all the stuff into the platform. Customer support is beyond normal levels **What do you dislike about Worksmith Workforce?** No much that we have found. Obviously there is a cost commitment, but then there is also a leadership commitment that comes with implimenting a robust traininig platform. **What problems is Worksmith Workforce solving and how is that benefiting you?** We needed a robust training platform that we could use to engage all our staff and make sure we are all playing from the same playbook. This has helped us focus our resources into developing real training that is engaging and with the quizes etc make sure our associates are all really getting the same message ### 13. Great to Use and seamless integration! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Worksmith Workforce?** Progress Retail is simple to use and fairly straight forward. It has many of the necessary functions that are needed for standard retail use. Integration was very easy, especially with the CEO Ray. Level of support has been great. **What do you dislike about Worksmith Workforce?** There are many functions that are still being worked into the platform but that is expected with a start-up **What problems is Worksmith Workforce solving and how is that benefiting you?** Easy Task creation ### 14. Useful for general retail and great analytics, not entirely suitable for our niche industry. **Rating:** 3.5/5.0 stars **Reviewed by:** Katrina F. | Shift Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Worksmith Workforce?** The platform is highly customizable and easy enough to manage. The breakdown of sections into small increments definitely helps with retention and progressive completion. The user analytics is very useful for keeping your team on track and seeing who is actively participating and making progress. There are great customer service modules which help set your team up for success with selling and knowing how to engage properly. The animations and visual graphics are a great tool for breaking down the core concepts and retaining knowledge. Overall, there are a lot of useful general retail training components that are best applied to newer sales associates or those without any prior experience. The materials are presented in a clear, appropriate and orderly fashion, and the platform is easy to navigate. You can create custom modules and materials with the assistance of the progress team which is helpful with tailoring your training to your businesses specific needs. **What do you dislike about Worksmith Workforce?** Some employees have a hard time taking Terry seriously, the persona doesn’t resonate with everyone. Many of the customer service modules operate based on a "perfect scenario" basis and do not address how to manage overtly difficult situations or customers. The reality of how customers actually interact is missing and renders the roleplays more "fantasy" than anything. There were a few sections which focus on attitude and positivity that do not address mental health and instead push a sort of "just get over it and decide to be happy" attitude which can be seriously insensitive and unrealistic. Overall, we found the platform to be most useful for newer employees with very little or no retail experience, and less useful for those who have been in the industry for a long time. We also work in a very specific sector of retail which requires more scientific and product specific knowledge that is not readily available on this platform as it focuses on general retail. While there is the ability to create custom modules suited to our business, we found that there are other platforms which are specifically built around our industry and hold more materials to that effect - which lessens the work on our end. **What problems is Worksmith Workforce solving and how is that benefiting you?** Teaching associates how best to engage with potential customers and interact in a way that will result in a sucessful sale. ### 15. National Retail Training Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Georgia M. | National Retail Training Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Worksmith Workforce?** A platform to create and house learning content created and tailored for our brand. Having the ability to work with a team that enables such a seamless journey throughout each course has been very delightful. **What do you dislike about Worksmith Workforce?** Would love to have access to a phone app with notifacations for even more of a seamless/easily accessible platform **What problems is Worksmith Workforce solving and how is that benefiting you?** Ability to launch learning course content for our brand to all retail teams ### 16. This product is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Steve S. | CEO-Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Worksmith Workforce?** Our tour guide / onboarding person has been fantastic. The team at Progress retail truly cares about our business. **What do you dislike about Worksmith Workforce?** Nothing at all. It's been great and the team is pumped up about this product. **What problems is Worksmith Workforce solving and how is that benefiting you?** We had issues with consistent training and follow up as we have grown ### 17. Streamlining & Simplifying our Communication as We Grow **Rating:** 4.5/5.0 stars **Reviewed by:** Sue K. | Andrews Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Worksmith Workforce?** Progress helped solve our challenge with our Head Office Team communicating with our 4 locations. Additionally they helped us create a great and effcient way to share our story with new hires and continue to elevate our teams through continuous accounable training programs. **What do you dislike about Worksmith Workforce?** Honestly, we do not have anything. Any feedback we gave The Progress Team, they were able to help find a solution for or develop a way for our thoughts to be incorporated into the overall platform. **What problems is Worksmith Workforce solving and how is that benefiting you?** Our Head Office team was communicating with stores through several modes of communication (Text, Teams, Email, Phone Calls). Each location would get slightly different direction, and get information at times of the day which may not be ideal. Store teams had tasks incomplete, unclear of what was expected. They had tasks bunched at certain times of day or days of the week, which is not ideal for customer experience, as all staff were tasking. Using their Connect & Task Functions, communication was streamlined, and all stores received the same information at the same time. Head Office employees could also manage the workload better for stores and not stack tasks on the same day. Store teams were able to be held accountable to what was expected. Progress also supported us with a consistant trainign program for onboaring our new staff and teaching them the customer service skills they need to success (C.A.R.E). It was great to rally teams to go through the program together and elevate our service in all doors. ### 18. Franny's Framacy **Rating:** 5.0/5.0 stars **Reviewed by:** Mike O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Worksmith Workforce?** They catered to our specific needs and the platform itself has invaluable information. The timeliness for questions and attention to detail we well above my expectations. Ray and Megan are extremely helpful folks. **What do you dislike about Worksmith Workforce?** The length of some of the training videos are pretty long, but I do realize that this is an ongoing process. I found that some of my employees got distracted, but that was fixed by showing them how to use the platform as opposed to trying to complete everything at once. **What problems is Worksmith Workforce solving and how is that benefiting you?** Customer service, employee training, interaction with customers and other employees, task management & accountability, updated training materials, customized training material. ### 19. They cover all the areas retailers should be getting their staff trained on. **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Head of Staff Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Worksmith Workforce?** The platform is easy to navigate. Their staff is attentive, responsive and adaptable. They are detail-oriented, easy to get along with and consistently going above and beyond to create the best experience I could ask for our staff. They make roll out/launch easy with step by step directions and a timeline that lays out the expectations. They already have a great platform, but are still working on adding more content and honing in on areas where training is needed. **What do you dislike about Worksmith Workforce?** I've been completely satisfied with Progress at this point. No platform is perfect, but they are willing to add things when its requested. A lot of the things I'd like to see added, they are already working on. No complaints at all! **What problems is Worksmith Workforce solving and how is that benefiting you?** There were a few questions on the quiz that didn't pertain to our state because of legal differences from one state to another. I took a screenshot of the issue, got an immediate response and resolution every time I've reached out. ### 20. Comprehensive retail training program with tons of aftermarket support. **Rating:** 5.0/5.0 stars **Reviewed by:** Colton W. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Worksmith Workforce?** Progress Retail increased our store's (6) sales numbers, specifically helping to engage customers, create customer retention, and increase ATV. There has also been less turnover with our staff. They are enjoying the workplace more because they are better equipped on the sales floor, and also with the new interpersonal skills they have gained when interacting with one another. **What do you dislike about Worksmith Workforce?** It takes a reasonable amount of dedication to get the program properly going. You and your managers must be actively on board with implementation and this can be a challenge. But as with anything, if you want something worth its weight, it takes effort to make it happen. **What problems is Worksmith Workforce solving and how is that benefiting you?** Progress Retail is largely solving the many problems faced when introducing relatively young and inexperienced staff to a retail space. By equipping staff with new workable tools, they are finding their jobs more smooth, and ownership is realizing increased margin on sales. ### 21. Streamlined Employee Learning and Accountability **Rating:** 4.5/5.0 stars **Reviewed by:** Mak M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Worksmith Workforce?** I've been very impressed by the level of support and follow-through from Progress Retail's team. Their process of bringing our vision to life has been clear and consistent. Housing task management in a learning platform is excellent for keeping our employees engaged with both in one place. **What do you dislike about Worksmith Workforce?** There is a lot of potential for Progress Retail to help simplify our internal processes once there is further expansion of their communication capabilities. **What problems is Worksmith Workforce solving and how is that benefiting you?** Consistent customer service and sales training helps us set a standard expectation for our customer experience. ### 22. The training platform we'd been looking for! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Worksmith Workforce?** Well developed courses and on point training that elevates your entire team. Ability to build customized training modules for our specific needs. **What do you dislike about Worksmith Workforce?** We have no complaints and have not encountered any deficiencies. **What problems is Worksmith Workforce solving and how is that benefiting you?** Consistent training that gets our team on the same page with customer experience expectations ### 23. Best in Business **Rating:** 5.0/5.0 stars **Reviewed by:** Franny T. | Owner Operator at Franny's Farm, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Worksmith Workforce?** They offer a much-needed service at a level not available. The training for our Bud Tenders is precious for all compliance, HR on-boarding but the real deal is the Sales training on "How To." Trackable for accountability is huge in this world! Also allows analytics to evaluate and evolve the training. **What do you dislike about Worksmith Workforce?** This is not passive and your team will need a dedicated leader to implement, develop training and manage. **What problems is Worksmith Workforce solving and how is that benefiting you?** Training on products, HR, compliance provides us with accountability tools ### 24. Progress Retail, training and retail operations **Rating:** 5.0/5.0 stars **Reviewed by:** Kurt I. | Training Manager: Leadership and Development, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Worksmith Workforce?** Progress Retail has created an intuitive platform. With a focus on retail development and operations that allows teams to tailor experiences for their customers and staff. **What do you dislike about Worksmith Workforce?** As they continue to grow, they are learning a lot about how to enhance their platform. **Recommendations to others considering Worksmith Workforce:** If are an organization that values education and training to develop your teams to be at their best. Progress Retail will meet and exceed the needs of retailers. They offer a great suite of developmental tools that support retailers by focusing on team development and execution. **What problems is Worksmith Workforce solving and how is that benefiting you?** Scaling learning and development across a large team. They have done a great job curating their offers to what we need to help us be successful! This has supported us with employee retention, driving top lines sales, employee engagement and our ability to execute quickly. ### 25. Amazing app for retailers **Rating:** 5.0/5.0 stars **Reviewed by:** MOHAMMAD A. | Territory sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Worksmith Workforce?** Q with this app you can easily manage all operation task in a store like price managing stock inventory data inventory customer feedback individual track report and also increase productivity **What do you dislike about Worksmith Workforce?** It's not dislikeing this app it's a suggestion for developers sometime be face latency when we update pricing or update inventory in stock and out stock and also quite ask for updation so please fix this **What problems is Worksmith Workforce solving and how is that benefiting you?** All problem regarding store operation like price price management stock management staff performance monitoring and also increase productivity as set goals thank you ### 26. Great system for indepth training needs **Rating:** 5.0/5.0 stars **Reviewed by:** Ksenia S. | Retail Merchandising Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Worksmith Workforce?** It's easy to navigate, and easy to use. Offers a vast selection of options for training, allows for customization of course material. The support team is wonderful as well **What do you dislike about Worksmith Workforce?** Nothing to dislike- only constructive feedback is the overall look and feel of the platform some sections look like they need a bit more work, but otherwise this is an excellent tool. **What problems is Worksmith Workforce solving and how is that benefiting you?** making training accessible to all parts of our business, being international makes it easier to train all of our new members ### 27. Great All in One Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Worksmith Workforce?** What I like best is that it's one app for deep learning for any situation **What do you dislike about Worksmith Workforce?** Like any service you have to pay, but it could be a little bit cheaper **What problems is Worksmith Workforce solving and how is that benefiting you?** It's handling test management and emails for a lot of employees ### 28. Best Retail Ops & Employee Experience Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham C. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2021 **What do you like best about Worksmith Workforce?** I'm using this application for the last few months, and I'm now delighted with their services. This application has many, many cool features. One of them that I really like is that along with the services. It also provides Renowned and personalized retail education, combined with retail operations tools that make retail easier and assist in decreasing employee turnover up to 60-70% in one year. Here you can Gain access to the deepest library of human-centered retail education that has transformed over 100k retail team members. That's one of the best things I love about this application. **What do you dislike about Worksmith Workforce?** Even after using it for a long time, I haven't got any consequences for this application. Instead, I found various such excellent features that no other such application provides. **Recommendations to others considering Worksmith Workforce:** Highly recommend for anyone out there looking for a great Retail Ops & Employee Experience Platform can use this Progress Retail application because It has many more features and is more manageable than the software available in the market. **What problems is Worksmith Workforce solving and how is that benefiting you?** Progress Retail application is solving Many business problems. Some of them that I really want to share is that Here we can Quickly deploy years of renowned personalized learning and development to each member of our team, Here you will receive a more robust baseline of engagement than manager-led learning and Will Receive up-to-the-second updates on reporting, and we can Compare previous periods- even measure employee turnover and many more. Here we canTrack real-time status, provide reminders and generate insights on the operational excellence of your stores. ### 29. An intuitive platform that supports education in a relatable and consumable format. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about Worksmith Workforce?** Easy and Simple to use. Love the reporting and data function. Great for teams to assign tasks and easy for everyone to get the education they need. **What do you dislike about Worksmith Workforce?** Like any platform; time to develop in-house material to launch within the platform. **What problems is Worksmith Workforce solving and how is that benefiting you?** Consistency - when it comes to training and educating our team members. This allows all of our staff to have the same training across the nation. ### 30. Love this platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Amber D. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Worksmith Workforce?** The team at Progress Retail is amazing. They have been so supportive and I appreciate every one of them and what they are doing for the retail industry. **What do you dislike about Worksmith Workforce?** Nothing. This platform has everything you need to train, develop, and coach your retail teams to success. **What problems is Worksmith Workforce solving and how is that benefiting you?** Training to ensure that every customer experience is the same no matter which location you go into. ## Worksmith Workforce Discussions - [What is Progress Retail used for?](https://www.g2.com/discussions/what-is-progress-retail-used-for) - [View Worksmith Workforce pricing details and edition comparison](https://www.g2.com/products/worksmith-workforce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+09%3A06%3A10+-0500&secure%5Bsession_id%5D=a059ba9c-b1d4-4586-86be-2b361714079a&secure%5Btoken%5D=23d052ea02af6c17a171c46fde997f4c33fad83ab2b18e8eed98483de731bd63&format=llm_user) ## Worksmith Workforce Integrations - [Vonigo](https://www.g2.com/products/vonigo/reviews) ## Worksmith Workforce Features **Planning** - Strategy - Activities - Territory Management **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **In-store tasks - Retail Task Management Software** - Inventory and price check - Stock auditing - Store audit and compliance **Execution** - Collaboration - Field Execution - Data Collection **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Task management - Retail Task Management Software** - Task tracking - Task planning and execution - Task allocation **Performance** - Team - Retailer **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Analytics and reporting - Retail Task Management Software** - Task reporting **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store ## Top Worksmith Workforce Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (353 reviews) - [Lark](https://www.g2.com/products/lark-lark/reviews) - 4.5/5.0 (167 reviews)