Working with Alia Pirani was the highlight of the CStraining, and I absolutely loved it. My cohort happened to be just me, so I was lucky to get 1:1 time with Alia, and it made the course feel special. Every session was tailored to our real customers and challenges instead of generic examples. She was so generous with ideas, from adapting the frameworks to a non-subscription business to practical plays we can’t wait to implement. The roleplays, live feedback on my customer story, and Kahoots made it engaging and fun. I came away with practical tools, not just theory. Review collected by and hosted on G2.com.

Honestly, very little. My one suggestion is to keep the LMS materials and the exam fully in sync. One exam question referenced something that wasn’t in the course materials, though Alia confirmed and fixed it quickly. It would also help to have every blueprint available as a clean, downloadable PDF in one place, which makes it easier to teach the content to the rest of the team. Review collected by and hosted on G2.com.

As a Sales Manager, I particularly value how it creates consistency across the team. Everyone operates from the same playbook, making coaching, performance management, and book reviews more effective. The framework also helps sellers move beyond transactional selling by focusing on customer outcomes, retention, and long-term growth opportunities.

I particularly enjoyed learning from Shane and Selena, whose expertise, engaging delivery, and ability to connect the concepts to real-world sales scenarios made the sessions both valuable and enjoyable. They created an interactive learning environment that encouraged participation and helped translate the frameworks into practical actions that can be applied in day-to-day sales management and coaching. Review collected by and hosted on G2.com.

Not every account or sales motion fits neatly into a standardized process, so sellers sometimes need to adapt the methodology to real-world situations. Review collected by and hosted on G2.com.

The biggest benefit was getting a clear, structured picture of how to run a sales process end-to-end. The SPICED framework (Situation, Pain, Impact, Critical Event, Decision) gave me a practical, repeatable way to qualify deals and guide conversations with prospects, rather than winging it call to call. It's made my approach much more consistent and confident.

Also, huge shout out to Antoine! He is a fantastic instructor! Review collected by and hosted on G2.com.

Honestly, I don't have any major complaints. T the course delivered what I needed and I came away with a genuinely useful framework I can apply right away. Review collected by and hosted on G2.com.

I joined Winning by Design's 'Selling for Impact' course with Antoine, and it was very well structured, with a great combination of theory and hands-on practice of the Winning by Design methodologies. Antoine is one of the best facilitators I've had across any courses or online workshops, consistently bringing great energy and an excellent balance of engagement, theory, and curiosity to the classroom. Learning how to run sales conversations and demos has been a big value, especially in the early stages of building a startup. I find the methodology genuinely aligned with how I usually communicate with customers, so it was good to see what best practices are around it. Their frameworks and playbooks will be valuable as I plan my sales conversations. I like the very clear and pragmatic approach to learning about their methods. I would be interested in going through some other courses they provide or even getting direct team coaching in the future. Review collected by and hosted on G2.com.

There was nothing I disliked about WbD Review collected by and hosted on G2.com.

I appreciate Winning by Design for helping us get in touch with prospects and conduct targeted outreach using frameworks like the RRR and WWW. This approach has increased our email response rates and open rates. It's also a good way to bring on new SDRs and EDRs. Additionally, I think it's great and wouldn't change a thing about it. Antoine from Winning by Design is very helpful and knowledgeable. Review collected by and hosted on G2.com.

Too much homework Review collected by and hosted on G2.com.

The videos and and role plays were most helpful in the learning process. Review collected by and hosted on G2.com.

I didn't feel like there was a downside. I enjoyed the class. The only thing I might suggest is some practice quizzes or a practice exam before the certification exam. Review collected by and hosted on G2.com.

It’s practical and provides a good amount of information. Review collected by and hosted on G2.com.

This course was only available online for me, since I’m based in an EMEA country. Review collected by and hosted on G2.com.

I found the trainer, Alia Pirani, to be absolutely amazing. She was engaging, knowledgeable, and had significant expertise in both the training delivery and the broader field of customer success. Aliyah made the material feel incredibly applicable, even for those of us without direct situations to apply it to immediately, showing that she was adept at ensuring the content resonated with a diverse range of experiences. I particularly appreciated how the training helped me draw parallels between my previous coaching background, which was primarily in higher education, and the customer success processes in SaaS. This helped bridge the gap between my past experiences and what I'm aiming to achieve in the SaaS industry. The structured approach of the training, including the blueprints and activities, was fantastic and offered concrete, tangible support. The activities were not only engaging but also very useful, providing practical tools and insights. Although I haven't completed all the reflections and challenges, I am definitely planning to revisit them because the initial encounter was so substantial. The ability to fit content into my existing skills and develop my understanding of communication, impact, and value was invaluable. The recommendation to use a platform like Bomb Bomb or Vidyard was appreciated, and I found using video in communication quite beneficial. Overall, the program is deeply enriching, and it has provided me a significant boost in confidence and competence as I aim to make my mark in the SaaS customer success arena. Review collected by and hosted on G2.com.

I wouldn't say there is anything I specifically dislike - though I think you have opportunity to have a specific I focus on helping individuals in career transitions, especially those transitioning into SaaS customer success roles. Additionally, it would be beneficial if the training incorporated more AI-focused content. I am also trying to better understand what organizations use the Winning by Design training, to help tailor my job search accordingly, and I wonder if there’s a way to partner more closely with organizations to facilitate job placements for training graduates. Review collected by and hosted on G2.com.

I love how interactive and relatable the sessions are. Review collected by and hosted on G2.com.

Nothing I can think of. I am thoroughly satisfied. Review collected by and hosted on G2.com.

Great class, learned some good tips. Antoine kept it entertaining and engaging. Review collected by and hosted on G2.com.

Wish there were examples specific to my function in pre-sales Review collected by and hosted on G2.com.