Wellhub Reviews & Product Details

Wellhub (formerly Gympass) is a comprehensive corporate wellness platform designed to assist organizations in enhancing employee wellbeing through an integrated approach. Founded in São Paulo, Brazil, in 2012 and now headquartered in New York City, Wellhub has expanded its reach to 18 countries across North America, Latin America, and Europe. With a client base exceeding 50,000 corporate entities and over 5 million subscribers, Wellhub connects users to a vast network of wellness partners, facilitating more than 1 billion check-ins since its inception. The platform focuses on five key dimensions of wellbeing: Fitness, Mindfulness, Mental Health, Nutrition, and Sleep. By providing access to a diverse array of services, including gyms, studios, classes, and digital wellness applications, Wellhub enables companies to offer robust employee benefits that cater to various needs. Its flexible, multi-tiered subscription model allows organizations to tailor their wellness programs according to workforce demographics and budgetary constraints, ensuring that employees receive the support they require. Wellhub's mobile application enhances user experience by allowing employees to easily browse wellness partners, book classes, and check in for both in-person and digital services. This convenience not only encourages participation but also fosters a culture of health and wellness within the workplace. The platform compensates wellness partners based on verified usage, creating a transparent and accountable system that benefits all stakeholders involved. One of Wellhub's significant advantages is its ability to consolidate multiple wellness vendors into a single, integrated solution. This streamlining simplifies the management of employee wellbeing programs, allowing employers to offer a cohesive benefit that accommodates the diverse preferences of their workforce. By reducing barriers to participation and providing a range of options, Wellhub promotes higher engagement and improved wellbeing outcomes. This, in turn, enhances the overall employee experience, supporting organizations in attracting and retaining talent while boosting workforce performance. Overall, Wellhub stands out in the corporate wellness landscape by offering a versatile platform that meets the evolving needs of modern workplaces. Its commitment to employee wellbeing, combined with a user-friendly interface and a broad network of partners, positions Wellhub as a valuable resource for organizations aiming to foster a healthier, more engaged workforce.

Seller

Wellhub

Discussions

Wellhub Community

Languages Supported

German, English, French, Italian, Dutch, Portuguese, Romanian, Spanish

Solution Type

Best-of-Breed

Overview by

Isadora from Wellhub

Used by Digibee and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Wellhub Integrations

(7)

Verified by Wellhub

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Eryn R.

Human Resources Generalist

Mid-Market (51-1000 emp.)

5/8/2026

"Great Wellness Access, But the Challenge Feature Still Feels Stuck in Beta, Customer Support sucks"

3/5

What do you like best about Wellhub?

Easy access to gyms near you and tons of opportunity for wellness right in the app without having to leave your home Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

Challenge feature has been in beta for 6+ months, we signed up with the understanding that this would be improved.We’ve rolled out a few challenges internally at Cage & Miles, and overall engagement is low. We’re getting consistent feedback that the current format isn’t very balanced or inclusive. For example, some users dominate through high-volume activities (like 100+ bike rides), while others miss out on points if their gym isn’t integrated with Wellhub. Are there any updates on when Challenges will move out of beta? Also, is there any roadmap for more inclusive formats like active minutes, intensity-based scoring, or other ways to level the playing field across different fitness types? Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Hi there, Eryn! Thank you for sharing your feedback. We’re happy to hear your team is enjoying the variety of gym and at-home wellness options.

We hear your concerns about the point structure in the Challenges feature. Currently, points are earned through tracked steps and Wellhub check-ins. Our goal is to make Challenges a motivating experience for everyone, regardless of their fitness style.

Thank you for your patience as we continue to refine our features. If you’d like to discuss how to better tailor your internal challenges for Cage & Miles, please don't hesitate to reach out to our Partnership Team: https://helpcenter.gympass.com/en-us/contact?form-id=partners. We're here to help!

Rachel S.

Customer Support Advisor

Mid-Market (51-1000 emp.)

7/21/2026

"Simplifies Gym Access and Workouts Effortlessly"

4.5/5

What do you like best about Wellhub?

I like that Wellhub makes going to classes and working out easy by gamifying the experience. It also helps me roll out challenges for our employees and cuts down my workload a lot. It's a really good benefit that I don't have to put a ton of time into administering. Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

I would like for there to be more challenge options or more customization when it comes to challenges. I would also like to see better filters when it comes to looking at classes and gyms in the area. For example, there is a 19-mile distance radius when I really would only realistically go to classes within four miles of my home or work. So being able to filter that would be really helpful. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Hi Rachel! Thank you for sharing your thoughts with us.

It's great to hear that your team is loving the variety on Wellhub and that the challenges are making team building easier and more fun!

To help with finding nearby locations, you can use the Map view under the Explore tab (top right corner) to zoom directly into your area. We've also taken note of your feedback regarding the challenges to help guide future updates.

Let us know if you need any assistance with the map or anything else! You can reach our support team anytime at https://helpcenter.wellhub.com/ or via DM on Instagram (@wellhub) and X (@wellhubhelp).

Matheus S.

Trainee

Enterprise (> 1000 emp.)

7/21/2026

"Diversity of Content with Ease and Discounts"

4.5/5

What do you like best about Wellhub?

The experience with Wellhub has been very pleasant, with various content and apps available. The facilitation and discounts are super amazing. The easy access to physical activities and support on mental and financial health topics is great. Additionally, the platform always brings new features and new apps, which I really like. The offering of services and products is well-suited to the audience, with a lot of diversity and covering important health aspects. Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

I feel that there is a need for more financial health apps, especially with the popularization of sports betting. I also think there should be more encouragement for non-physical sports apps, like chess. Furthermore, I question the need to use corporate identification for registration, as do some of my colleagues. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Hi Matheus! Thank you for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying the variety of apps, the mental and financial health support, and how easy it was to set up while working from home. Knowing that Wellhub is making a positive impact on your daily routine truly means the world to us.

We also really appreciate your constructive suggestions regarding expanding our financial wellness and mind-sport offerings like chess—ideas like these help us grow and tailor our platform to what our members care about most! As for corporate identification during sign-up, because Wellhub is provided as an exclusive employer-sponsored benefit, we use specific details (like a work email or employee ID) to verify eligibility with your company's HR system so we can safely unlock your benefit. That said, once registered, members can easily update their primary contact to a personal email in their settings if they prefer!

Thanks again for being a part of the Wellhub community. If you or your colleagues ever have additional questions or need assistance, please don’t hesitate to contact us through our Help Center (https://helpcenter.gympass.com/en-us). You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you.

Mariann M.

Human Resources Coordinator

Mid-Market (51-1000 emp.)

7/21/2026

"Affordable Wellness That Works for Real Life Without Being Tied Down"

5/5

What do you like best about Wellhub?

I really enjoy the flexibility of being able to visit multiple gyms throughout the month, without feeling tied down to just one location. Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

One limitation is that many higher-tier gyms are only available on more expensive plans, which can still be a cost barrier. It would also be helpful to allow more than one check-in per day for added flexibility. Review collected by and hosted on G2.com.

What problems is Wellhub solving and how is that benefiting you?

Wellhub is helping address cost and accessibility challenges we’ve seen across our workforce. Traditional gym memberships can be expensive and limiting, especially for employees with families. By offering a range of options at different price points, including a no-cost entry level and discounted plans for family members, Wellhub makes wellness more affordable and inclusive for our teams.

On a personal level, my schedule can be unpredictable, so committing to one gym has always been a challenge. With Wellhub, I have the flexibility to choose what works best day-to-day, which helps me stay consistent without adding extra cost or stress. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Hi Mariann,

Thank you so much for the 5-star review and for sharing your experience with us!

It’s wonderful to hear how much value Wellhub is bringing to both your organization and your personal routine. We also really appreciate your constructive feedback regarding higher-tier gym pricing and the one check-in per day limit.

If you or your team ever need anything, have questions, or would like to discuss the best options for your employees, please reach out to our Help Center or send us a DM on Instagram (@wellhub) or X (@wellhubhelp). We’re always here to support you!

Verified User in Real Estate

Mid-Market (51-1000 emp.)

7/21/2026

"International Benefit with Easy Setup, But Onboarding Could Be Improved"

4.5/5

What do you like best about Wellhub?

I like that Wellhub can be used in multiple places and that it is international. We have a team located in various countries and cities, and when the team travels for work or vacation, they can continue using the service, which they value a lot. Additionally, the initial setup of Wellhub was very easy for our team. Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

The onboarding of new employees is not entirely clear. When they are sent the proposal, they are told about monthly or annual commitment. Since PropHero pays for the plan, some do not realize and choose the annual option. If they choose annual, WellHub continues to charge them in case of disconnection. This should be better indicated and alert that PropHero only covers the plan while they are employees, and that if they choose a longer commitment, it will be charged to their personal card in case of disconnection. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Hi there,

Thank you so much for your review! We’re really glad to hear that your team is getting great use out of the international check-in feature.

We also really appreciate your honest note about onboarding and subscription clarity. We’re passing this straight to our Product team to evaluate future improvements.

If you ever need a hand with your account, want help with onboarding, or just feel like sharing more thoughts on this, please don't hesitate to reach out to our Corporate Support Team. We’re always here to listen and help!

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/21/2026

"Great Variety, but Rising Costs Frustrate Users"

3.5/5

What do you like best about Wellhub?

I like that it has a wide variety of facilities in their network. Every employee can find something that they like within the network Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

Wellhub has gotten more expensive over the years for users and has led to a number of our users canceling their subscriptions to the platform. Many of the most popular gyms/fitness studios are only part of the higher tier plans which cost a lot more than they originally did. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Hi there, thank you for sharing your feedback with us! We’re thrilled to hear that you’re enjoying our network of partner facilities.

We completely understand your concerns regarding subscription pricing and tier updates over time. Our team continuously evaluates pricing structures to ensure we can keep expanding and delivering high-quality partner coverage across all plan levels.

If you'd like to explore your plan options or review your tier structure, please feel free to reach out to us via our Help Center or connect with us on Instagram @wellhub. We’re always here to help!

Lorena P.

HR Specialist

Enterprise (> 1000 emp.)

10/21/2026

"Great Gym Selection and Plenty of Sports Options"

5/5

What do you like best about Wellhub?

I like the gym selection and the fact that it includes a lot of different sports. Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

I would appreciate an increase in the deductions for certain sport facilities such as padel, tennis and increasing the number of swimming pool facilities. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Hello, Lorena! Thanks your for your feedback. It’s wonderful to know the team at SAP Romania is making the most of our venue network and mental health resources!

We hear you on wanting more specialized spots like tennis, padel, and swimming pools. You can easily refer your favorite local sports venues right in the app:

Go to Profile > Gear icon > Account.

Scroll to Support, tap Refer partner, fill out the details, and submit!

Our team will get in touch with them to explore expanding coverage in your area. Don't hesitate to connect with us via our Help Center or @wellhub on Instagram if we can assist you further!

Armando G.

Mid-Market (51-1000 emp.)

7/21/2026

"A Daily Boost for a Healthy Life"

5/5

What do you like best about Wellhub?

I use Wellhub to take care of myself and promote a healthy lifestyle in my company. It helps me reach all employees equally, regardless of location or schedule. Its main attraction is that its content is constantly updated. It is current, entertaining, for all audiences, and 100% applicable. Wellhub has become another routine in my daily life. It is the healthiest way to start the day. Starting the day with a healthy tip, a series of stretching exercises, a moment of meditation, or simply responding to a challenge is a healthy habit. Moreover, it is healthily addictive. I like everything about Wellhub. Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

Perhaps the meditation-mindfulness section could have more varied content. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Hey there, Armando!

Thank you so much for taking the time to share your thoughts with us. We truly appreciate your honesty, and we love hearing that Wellhub is helping bring you closer to your team!

We've also taken note of your suggestion regarding meditation apps. Feedback like yours is super helpful as we work on expanding our partners and improving the app experience.

If you ever have any questions or need assistance, our team is always happy to help via the Help Center at https://helpcenter.gympass.com/en-us, or send us a DM on Instagram @wellhub or Twitter/X @wellhubhelp.

Crystal E.

Manager, Benefits

Enterprise (> 1000 emp.)

7/24/2026

"Convenient Fitness Classes and Health Tracking on Your Schedule"

4.5/5

What do you like best about Wellhub?

I like having access to some premium apps and online fitness classes. Since I’m usually busy and can’t always make it to the gym, this gives me a convenient way to track my food and overall health, and still fit in workouts whenever it works for me. The product is a little pricey in my opinion, but it offers a great benefit. Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

The sign-up process isn’t as smooth or straightforward as I’d like. I also don’t like that I can’t narrow down the gyms in my area to anything more specific than a 20-mile radius, which makes it harder to find options that are truly nearby. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Hey there, Crystal!

Thank you for sharing your experience! It’s fantastic to hear that Wellhub is providing a great benefit for your team and giving you convenient access to top health and fitness apps.

We hear you on the location filtering! To narrow down your search beyond the default list radius, head over to the Explore page in the app and open the Map view (bottom right corner). This lets you adjust the radius to easily spot options nearby.

Thank you as well for the feedback on the sign-up process—we’re always working on making onboarding smoother! If you ever need support or have questions, please drop us a DM on Instagram (@wellhub) or X (@wellhubhelp), or visit our Help Center. We’re always here to help!

Agustin G.

Enterprise (> 1000 emp.)

7/21/2026

"Variety and Flexibility for Workouts"

5/5

What do you like best about Wellhub?

I like the variety of options that Wellhub offers, both in the places to go and in the included apps. Being able to train in different gyms in various locations is a great advantage, especially for the days I'm at the office, at home, or traveling. Additionally, the app that tracks my routines and progress is very helpful to me. The initial setup of Wellhub is super easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Wellhub?

I would like there to be more gyms included in the payroll, as well as sports centers that have soccer fields or grills. Review collected by and hosted on G2.com.

Response from Isadora from Wellhub of Wellhub

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Hi Agustin,

Thank you so much for the 5 stars!

It’s awesome to hear how well Wellhub fits your routine, whether you’re working from home, in the office, or traveling. Hearing that you found the setup easy and are getting so much value out of the partner apps and progress tracking honestly made our day.

Regarding your suggestion about sports centers with soccer fields or social spaces like grills, we're constantly working to expand our network, and you can actually help us bring your favorite local spots onboard! In the Wellhub app, just head to Profile > tap the gear icon for Account > scroll down to Support and tap Refer partner. Our team will reach out to them to explore a partnership.

Thanks again for being such a great part of the Wellhub community. If you ever need anything, feel free to reach out via our Help Center or drop us a DM on Instagram (@wellhub) or X (@wellhubhelp).