--- title: Wellhub Reviews meta_title: 'Wellhub Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 101 reviews by the users' company size, role or industry to find out how Wellhub works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 101 scale: '5' date_modified: '2026-08-04' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Wellhub Reviews **Vendor:** Wellhub **Category:** [Employee Perks Software](https://www.g2.com/categories/employee-perks) **Average Rating:** 4.3/5.0 **Total Reviews:** 101 ## About Wellhub Wellhub (formerly Gympass) is a comprehensive corporate wellness platform designed to assist organizations in enhancing employee wellbeing through an integrated approach. Founded in São Paulo, Brazil, in 2012 and now headquartered in New York City, Wellhub has expanded its reach to 18 countries across North America, Latin America, and Europe. With a client base exceeding 50,000 corporate entities and over 5 million subscribers, Wellhub connects users to a vast network of wellness partners, facilitating more than 1 billion check-ins since its inception. The platform focuses on five key dimensions of wellbeing: Fitness, Mindfulness, Mental Health, Nutrition, and Sleep. By providing access to a diverse array of services, including gyms, studios, classes, and digital wellness applications, Wellhub enables companies to offer robust employee benefits that cater to various needs. Its flexible, multi-tiered subscription model allows organizations to tailor their wellness programs according to workforce demographics and budgetary constraints, ensuring that employees receive the support they require. Wellhub's mobile application enhances user experience by allowing employees to easily browse wellness partners, book classes, and check in for both in-person and digital services. This convenience not only encourages participation but also fosters a culture of health and wellness within the workplace. The platform compensates wellness partners based on verified usage, creating a transparent and accountable system that benefits all stakeholders involved. One of Wellhub's significant advantages is its ability to consolidate multiple wellness vendors into a single, integrated solution. This streamlining simplifies the management of employee wellbeing programs, allowing employers to offer a cohesive benefit that accommodates the diverse preferences of their workforce. By reducing barriers to participation and providing a range of options, Wellhub promotes higher engagement and improved wellbeing outcomes. This, in turn, enhances the overall employee experience, supporting organizations in attracting and retaining talent while boosting workforce performance. Overall, Wellhub stands out in the corporate wellness landscape by offering a versatile platform that meets the evolving needs of modern workplaces. Its commitment to employee wellbeing, combined with a user-friendly interface and a broad network of partners, positions Wellhub as a valuable resource for organizations aiming to foster a healthier, more engaged workforce. ## Wellhub Pros & Cons **What users like:** - Users commend Wellhub's **quick and helpful customer support** , which enhances their overall experience and satisfaction. (2 reviews) - Users appreciate the **flexibility and variety** of gyms that Wellhub offers, enhancing their workout experience anywhere. (1 reviews) - Users value the **approval speed** of Wellhub, receiving quick support and seamless access to gym options. (1 reviews) - Users appreciate the **extensive collection of gyms and wellness resources** offered by Gympass for holistic fitness support. (1 reviews) - Users appreciate the **flexibility and variety of gyms** Wellhub provides, enhancing their workout experiences even while traveling. (1 reviews) - Ease of Use (1 reviews) - Easy Access (1 reviews) - Employee Benefits (1 reviews) - Flexibility (1 reviews) - Gift Cards (1 reviews) **What users dislike:** - Users express frustration with the **increasing price** of Wellhub, stating it lacks prior notice and affordable options. (2 reviews) - Users find the **limited activities** frustrating, as gym access is restricted during peak hours and daily visits. (1 reviews) - Users find the **limited availability** frustrating, especially during peak hours and with restrictions on daily visits. (1 reviews) - Users find the **limited features** of Wellhub restrictive, particularly with gym access and appointment constraints. (1 reviews) - Users find the **limited functionality** of Wellhub restrictive, especially regarding gym availability and visit frequency. (1 reviews) - Users express frustration over the **limited options** available with Wellhub, impacting value for money and choice. (1 reviews) - Login Issues (1 reviews) - Scheduling Issues (1 reviews) ## Wellhub Reviews ### 1. Great Local Gym Access for Employees—Anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** Access to local gyms for employees - in addition to virtual options - no matter where they are. **What do you dislike about Wellhub?** When employees select an annual membership and then are no longer eligible for that membership, they're charged without an option to terminate without many steps. This reflects poorly on us as the employer even though Wellhub is creating the poor user experience. **What problems is Wellhub solving and how is that benefiting you?** We will have a gym on site in the future, but don't at the moment, so this allows our employees access to a gym at no cost to them in the meantime. **Official Response from Isadora from Wellhub:** > Hi there! Thanks so much for your feedback. It's great to hear that your employees are loving Wellhub’s flexibility! To clarify our plan options: employees can choose between a flexible monthly plan or an annual commitment. For those on annual plans, if they lose eligibility, the subscription will cancel at the end of their current billing cycle. Former employees also have the option to keep their membership or reach out to our team to explore alternative solutions. Our support team is always available to help guide them through this! If you need anything else, feel free to reach out via our Help Center at https://helpcenter.wellhub.com/ or our social media channels on Instagram (@wellhub) or X (@wellhubhelp). ### 2. Perfect for Travelers, Easy Gym Access **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I like that Wellhub allows me to go to different gyms without committing to just one, and I appreciate its coverage and availability in multiple cities. As someone who travels a lot, this is really great because I can go to the gym wherever I am. Also, the initial setup was very easy. **What do you dislike about Wellhub?** Nothing **What problems is Wellhub solving and how is that benefiting you?** I use Wellhub to access various gyms in New York City without committing to just one. I like its availability in multiple cities, making it convenient for me to work out when I travel. **Official Response from Isadora from Wellhub:** > Thanks for your review, Michael! We are delighted to hear that Wellhub is the perfect travel companion for your trips. We know how tough it can be to maintain a fitness routine while on the road, so providing you with 'home gym' convenience in multiple cities is exactly what we aim for! If your travels ever take you abroad, many of our plans even support international check-ins in 13 different countries! Simply open the app when you land, and it will automatically update to show you the best local gyms and studios available in your destination. We’re happy to have you moving with us! If you ever need help finding a gym in a new city or have any questions, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp). ### 3. Multiple Gyms for One Price—Great Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Wellhub?** The option for multiple gyms at one price **What do you dislike about Wellhub?** In some locations, you don’t get as many options, and you also miss out on some of the additional benefits you would receive if you purchased your membership directly through that gym. **What problems is Wellhub solving and how is that benefiting you?** Finding options around the EE's location **Official Response from Isadora from Wellhub:** > Thank you so much for taking the time to leave feedback! We are glad to hear that you're enjoying the flexibility of accessing multiple gym locations under a single membership price. We appreciate your feedback regarding local network coverage and gym-specific perks. While direct memberships sometimes include localized extras, Wellhub aims to offer high corporate savings, seamless access across a vast network of thousands of fitness facilities, and included premium digital wellness apps. We are continuously expanding our network, and members also have the option to refer a partner gym directly through the app to help us grow coverage in your area! If you'd ever like us to check for additional partner locations near you or need assistance with partner referrals, feel free to reach out via https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp)! ### 4. Wide Variety of Gyms, Studios, and Apps—Easy to Switch Up Your Fitness Routine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** The best thing about Wellhub is the wide variety of access employees have to apps, gyms, and fitness studios. I like that most fitness studio classes are unlimited and that I have options to switch up my fitness routine without paying for extra memberships. **What do you dislike about Wellhub?** I wish the app were more user-friendly. Sometimes it's hard to look up gyms / fitness studios in the search bar and navigate to finding classes. Also, it would be nice to read other clients' reviews on classes/gyms, rather than just seeing the ratings. **What problems is Wellhub solving and how is that benefiting you?** The app allows employees to explore a variety of wellness options under one platform. This benefits Baker Botts because Wellhub provides a range of health and well-being benefits to employees, based on their interests. **Official Response from Isadora from Wellhub:** > We are thrilled to hear that you’re enjoying the variety of gyms, studios, and apps available through Wellhub! We also appreciate your constructive feedback regarding the app experience. We actually recently updated our partner pages to include full written reviews from other members, so you can now read detailed feedback alongside the star ratings! We're also grateful for your honest feedback regarding the search area in our app. We are always looking for ways to make our interface more intuitive, and your comments help our product team prioritize future improvements. If you ever need help navigating the app or finding a specific studio, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re always here to help! ### 5. Flexible Daily Gym & Class Access With Plenty of Options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I really like that I can go to a fitness class or the gym once a day, instead of having it put on points. I also like all the options I get. **What do you dislike about Wellhub?** I don’t like that there’s a cancellation fee even for the very first class. I feel there should be at least one chance given each month, especially considering the fee we already pay for the subscription. **What problems is Wellhub solving and how is that benefiting you?** Being able to work out at multiple locations, rather than needing multiple subscriptions, is really convenient. **Official Response from Isadora from Wellhub:** > Hello! Thanks for sharing your experience. We’re thrilled that the daily access without a points system and the convenience of visiting multiple locations are working so well for you. We also appreciate your honest feedback regarding cancellation fees. While these are currently in place to help our gym and studio partners manage class capacity, please know we take your input seriously. We are constantly evaluating our policies and evolving the platform to ensure the best possible user experience. If you have any questions or need further assistance, please feel free to reach out via our Help Center at https://helpcenter.gympass.com/en-us. ### 6. Benefits Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** The variety of options and the ability to try different classes **What do you dislike about Wellhub?** If you forget to check in, you get locked out. There are times I checked in with the gym and forgot **What problems is Wellhub solving and how is that benefiting you?** Making it easier to commit to a fitness regimen and making it more accessible **Official Response from Isadora from Wellhub:** > Thank you for sharing your experience! We’re so happy to hear that Wellhub is helping you commit to your fitness regimen and that you’re enjoying the variety of classes available. We completely understand that life gets busy and it can be easy to forget that extra step in the app, especially if you’ve already checked in at the gym’s front desk. To ensure our partners are fairly compensated and class spots are managed correctly, our system counts a missed check-in as a 'no-show,' which can temporarily pause booking access. A great tip to avoid this is to enable push notifications in your Wellhub app—we’ll send you a friendly reminder to check in right before your class starts! Don't worry, even if you miss a booking, you can still access gyms that don’t require reservations or use our partner apps while you wait for your booking access to reset on the 1st of the month. If you ever feel a lockout happened due to a technical error, or if you need help with a specific booking, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp) so we can look into it for you! ### 7. Cost-Effective Gym Access for Employee Wellness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I like that we offer the bronze membership for employees, which allows them access to many gyms for free. This saves them money and motivates them to go to the gym, playing a big part in staying healthy. Many employees seem to utilize its benefits for the gym and are grateful for it. The initial setup of Wellhub was easy. **What do you dislike about Wellhub?** N/A **What problems is Wellhub solving and how is that benefiting you?** I like offering the bronze membership for employees, allowing free gym access. It saves them money and motivates them to stay healthy. **Official Response from Isadora from Wellhub:** > Hi Yvette! Thank you for the fantastic review! We are so glad to hear that the initial setup was easy for you and that the Bronze membership is a hit with your team. Motivating employees to stay healthy while saving them money is exactly the kind of value we strive to deliver every day. We appreciate your partnership in prioritizing employee wellness! Should you or your team ever need anything, please reach out to our Help Center (https://helpcenter.gympass.com/en-us) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp). ### 8. User-Friendly Gym Access Despite Setup Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Elie T. | Senior Associate, H&B Lead Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I like that Wellhub provides employees with more affordable access to local gyms. It's easy to use and access for employees nationwide. **What do you dislike about Wellhub?** The onboarding process was not smooth. I encountered a lot of errors when switching from the Sequoia bundle to a direct contract. The onboarding team was also slow to respond and wasn't very knowledgeable with the issues. **What problems is Wellhub solving and how is that benefiting you?** I use Wellhub to provide employees with more affordable access to local gyms. It's easy for employees nationwide to use and access. **Official Response from Isadora from Wellhub:** > Thank you for your feedback and for choosing Wellhub to support your team’s wellness journey, Elie! We’re so glad to hear that your employees are enjoying affordable, easy access to gyms nationwide. We sincerely apologize for the hurdles you faced during your onboarding and the transition from the Sequoia bundle. We strive for a seamless setup process, and it’s clear we missed the mark with the errors and communication delays you experienced. We will certainly take your feedback into consideration to ensure that technical transitions of this nature are much smoother for our HR partners, and we truly appreciate your patience as we navigate these improvements together. Please rest assured that any miscommunications have now been resolved. Please don’t hesitate to contact us through our Help Center if you have any further questions. You can also DM us on Instagram (@wellhub) or X/Twitter (@Wellhubhelp) so we can look into this for you immediately. ### 9. Simple Monthly Subscription with a Wide Range of Fitness Options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Wellhub?** A simple monthly subscription that provides access to a broad range of fitness options. **What do you dislike about Wellhub?** It would be nice to have more options for freezing my account. **What problems is Wellhub solving and how is that benefiting you?** It makes access to studios and gyms much more convenient, especially since it’s available at a discounted price. **Official Response from Isadora from Wellhub:** > Thank you for taking the time to share your feedback on G2! We are thrilled to hear that you are enjoying the simple monthly subscription model and taking advantage of our wide range of fitness options. Regarding account freezes (pauses), members can temporarily pause their plan directly in the app under Profile > Plan Settings > Pause Plan, for 15 to 30 days, available once every 6 months. If you ever need assistance with your subscription or have further feedback, please reach out to us at https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp). Thank you for being part of the Wellhub community!' ### 10. Amazing option for employee wellness **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** The number of location options, even on the lowest tier is amazing. **What do you dislike about Wellhub?** The wellhub app could b a bit more user friendly in the search area. **What problems is Wellhub solving and how is that benefiting you?** Wellhub allows users options on gyms they can go to, and is especially helpful when traveling **Official Response from Isadora from Wellhub:** > Thank you so much for sharing your experience with us, Joe. We are thrilled to hear that you’re enjoying the variety of locations available on your plan and that Wellhub has been a helpful companion during your travels! We also appreciate your honest feedback regarding the search area in our app. We are always looking for ways to make our interface more intuitive, and your comments help our product team prioritize future improvements. If you have any specific suggestions on how we can improve the search feature or if you need help with anything else, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re here to help! ### 11. Love the Flexibility to Visit Different Gyms Anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** Being able to go to different gyms in different parts of the city/country **What do you dislike about Wellhub?** On occasion, I'd like to be able to visit more than 1 gym in a day **What problems is Wellhub solving and how is that benefiting you?** Flexibility. Not being tied to one fitness center/studio is a gamechanger. **Official Response from Isadora from Wellhub:** > Hi there! Thank you so much for sharing your feedback with us! We're thrilled to hear how much you're enjoying the flexibility of visiting different gyms wherever you are—that variety is exactly what we strive to offer. Regarding your feedback about multiple visits per day: as part of our current policy, check-ins are limited to 1 check-in per day across our partner network. Feedback like yours helps us understand what our members want most as we continue working to improve our service. If you ever need assistance with your account or have any other questions, feel free to reach out to us directly through our Help Center (https://helpcenter.gympass.com/en-us). You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 12. Book a Gym Anywhere—Perfect for Workouts on the Go **Rating:** 4.5/5.0 stars **Reviewed by:** Laia P. | People & Culture Market Company Spain - R&D, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** The fact that you can book a gym or workout anywhere you go **What do you dislike about Wellhub?** I miss a bit of explanation of every club **What problems is Wellhub solving and how is that benefiting you?** i travel very often and thanks to Wellhub I can keep my routines **Official Response from Isadora from Wellhub:** > Hi Laia, Thank you so much for taking the time to share your review! We're thrilled to hear that Wellhub helps you stay consistent with your workout routine while traveling. We also really appreciate your feedback referencing the facility details! Regarding this, we’d like to let you know that on each gym’s page, under the "Important Information" section, you can always find details about included activities, check-in instructions, and any weekly or monthly access limits. That being said, we're constantly working on improving our app and making this information even clearer. Thank you again for sharing your experience with us! We hope you continue to have an amazing experience with us. ### 13. Great Gym Options, But Unpredictable Pricing and Pushy Sales Around Changes **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** variety of options, ability to request gyms to be added **What do you dislike about Wellhub?** the price is always changing which is a disappointment. too much of a sales attitude to changes and cancelations **What problems is Wellhub solving and how is that benefiting you?** wellness accessibility **Official Response from Isadora from Wellhub:** > Hi there! Thank you so much for your feedback. We’re thrilled to hear that you’re enjoying the app features and the wide variety of partners in our network! We hear your concerns regarding the price change. To ensure you continue to enjoy a comprehensive wellness experience, we’re always expanding both the quantity and quality of partners available for your use. From access to premium gyms and studios to specialized mental health support. We always aim to communicate any pricing updates to our users in advance so there are no surprises! If you have any questions or need help deciding which plan tier is the best fit for your routine, please reach out to our Help Center or send us a DM on Instagram (@wellhub) or X (@wellhubhelp). We’re here to support you! ### 14. Flexible and affordable Fitness Options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** The flexibility of trying and using different facilities. The additional perks of app access is also beneficial. **What do you dislike about Wellhub?** There are fitness facilities that are not in network with Wellhub, but there are still plenty of options available in most regions. **What problems is Wellhub solving and how is that benefiting you?** Wellhub has been a great resource for our company allowing us to find a cost-saving solution to providing gym and fitness facilities to our clients. **Official Response from Isadora from Wellhub:** > Hey there! Thanks for taking the time to leave wonderful feedback! We love hearing that Wellhub’s flexibility is working so well for you and your company. If you have a favorite spot that isn't in our network yet, we’d love to know about it! You can easily send us a referral right in the app: Just go to Profile > Settings (gear icon) > Account, scroll to Support, and tap Refer partner. Fill in their info, and our team will take it from there! If you ever have questions or just need a hand, don't hesitate to drop us a DM on Instagram (@wellhub) or X (@wellhubhelp), or check out our Help Center. ### 15. Great Variety of Gyms and an Easy-to-Navigate App **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** Good variety of gyms/studios available. App is easy to navigate. The app partnerships are also great. **What do you dislike about Wellhub?** Missing 1 check in and not being able to book additional classes for the rest of the month seems a bit harsh. There should at least be a 1 miss option to account for emergencies or unexpected changes to plans. **What problems is Wellhub solving and how is that benefiting you?** Gives me variety in my fitness routine **Official Response from Isadora from Wellhub:** > Hi there! Thank you so much for sharing your feedback. We’re thrilled to hear that you’re enjoying our variety of partners and finding the app easy to navigate! We understand the frustration surrounding the late cancellation and no-show policy. We want to clarify that even if a cancellation or no-show occurs outside of the allowed window, you can still stay active with Wellhub! You are always welcome to visit walk-in partners or, if you prefer, you can pay a recovery fee to restore your booking access immediately. Also, please keep in mind that if a partner cancels a class or you have an emergency that prevents you from attending, we encourage you to reach out to us via the Help Center or our social media channels so we can assist you. If you need any guidance on how to refer a partner or have other questions, please reach out via the Help Center at https://helpcenter.gympass.com/en-us. or our social media channels on Instagram (@wellhub) or X/Twitter (@wellhubhelp). We’re always ready to help! ### 16. Wellhub has completely put the WELL in how my workdays are going! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** I love how it encourages me to incorporate fitness and wellness into my life in a positive way that aligns with my work schedule. It is a wonderful benefit with many offerings that help me meet fitness goals. **What do you dislike about Wellhub?** Sometimes I forget to use it as often as I should. **What problems is Wellhub solving and how is that benefiting you?** It is providing fitness outlets and suggestions that encourage me to pursue them. **Official Response from Isadora from Wellhub:** > Putting the 'WELL' in your workday is exactly what we aim for! It’s wonderful to hear that Wellhub is providing you with the outlets and motivation you need to meet your fitness goals while balancing a busy work schedule. A great way to stay consistent is to explore our Wellhub Challenges in the app, where you can join fun activities with your colleagues to keep the motivation high. Don't forget to enable push notifications in your settings so we can send you a little 'well-being nudge' to help you stay on track! We’re so happy to have you as part of our community. If you ever want tips on how to maximize your plan or need help setting up a partner app, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp) ### 17. Wellhub: Easy to Use with a Great Selection of Health Resources **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** Wellhub is easy to use and has a large selection of health resources available at every tier of product. **What do you dislike about Wellhub?** App takes too long to launch and I feel soups always launch to the check-in page. **What problems is Wellhub solving and how is that benefiting you?** Employee wellness is always a challenge. Wellhub is affordable and provides products/services to our employees that are useful and able to be tracked through dashboard metrics. **Official Response from Isadora from Wellhub:** > Hello! Thanks for being a part of our community and leaving your feedback. It’s wonderful to hear that you are finding the platform easy to use and that our dashboard metrics are helping you track the value of the health resources across your tiers. We also value your honest input regarding the app's launch time and the default check-in screen. We understand how important a fast, frictionless experience is, and we are actively working on technical enhancements to optimize app performance and improve the user interface. If you have any further suggestions or need help with your account, please reach out to our Help Center (https://helpcenter.gympass.com/en-us) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp). ### 18. Lifetime Flexibility to Visit Multiple Gyms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** Flexibility to go to multiple gyms. Lifetime. **What do you dislike about Wellhub?** Some employees had difficulty with the sign in process. **What problems is Wellhub solving and how is that benefiting you?** Wellness, workforce health. **Official Response from Isadora from Wellhub:** > Hi there! Thank you for taking the time to leave a review. We love hearing that the flexibility to visit multiple gyms is successfully supporting your workforce's health and wellness goals! We also appreciate you noting that some employees experienced difficulty with the initial sign-in process. We know that a smooth onboarding experience is crucial, and we are constantly evaluating our login procedures to make them as effortless as possible for all users. If your team ever needs immediate assistance with getting signed in, please reach out to our Help Center (https://helpcenter.gympass.com/en-us) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp). ### 19. Great Discounts and Membership Options, but Frequent Changes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** Discounts and a wide selection of membership opportunities. **What do you dislike about Wellhub?** Frequent changes to gyms offered in plans **What problems is Wellhub solving and how is that benefiting you?** Dailey health and accountability **Official Response from Isadora from Wellhub:** > Hi there! Thank you for sharing your experience with us! We love that Wellhub is keeping you motivated in your daily health routine and giving you great options and value. We hear you on network changes. While partner availability can shift over time, our team works continuously to expand and update our network so you always have great places to work out nearby. If you ever want to suggest a new gym or need assistance finding alternative options, please don't hesitate to message us on Instagram (@wellhub) or X (@wellhubhelp), or reach out via our Help Center. We're happy to help! ### 20. Wide Variety of Studios and Classes to Explore **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** Love being able to use various studios and try a wide variety of classes. It's great to get exposure to new fitness options **What do you dislike about Wellhub?** Unless you have the higher tier memberships you are very limited in where you are able to go **What problems is Wellhub solving and how is that benefiting you?** It is getting me to work out again after not doing so for many years **Official Response from Isadora from Wellhub:** > Thank you so much for sharing your feedback! We’re thrilled to hear that Wellhub has helped inspire you to get back into working out and that you're enjoying the studio variety. To help you discover even more options included in your plan, we recommend using the Map view in the app's Search tab to explore all nearby locations, and don't forget to check out our included digital wellness apps! We'd love the opportunity to help find more tailored partners in your region, but unfortunately we have no way of contacting you via G2. Reach out to our support and we'll gladly assist you via https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp). ### 21. Great Gym Flexibility and Map, but Pricing Feels Unpredictable **Rating:** 3.5/5.0 stars **Reviewed by:** Jaclyn A. | Associate Case Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Wellhub?** I like that I can go to different gyms depending on where I am, and that there’s a map that shows all the available gyms. **What do you dislike about Wellhub?** The price seems to jump unexpectedly every year, and sometimes the gym’s own rates are cheaper than Wellhub. **What problems is Wellhub solving and how is that benefiting you?** It lets me enjoy the benefits outside of work, and it’s a really great perk to have. **Official Response from Isadora from Wellhub:** > Hello, Jaclyn! Thanks for your feedback and for being a part of our community. Our plan prices are occasionally updated to ensure we can keep expanding our network with the best gyms, studios, and wellness apps worldwide. If you have any specific questions about your plan or need help navigating these options, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. Thank you for sharing your perspective here at G2! ### 22. Wellness Offering to Increase Employee Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Wellhub?** Portal is easy to use when adding new employees or terminating. Employees who use the service are generally happy with offerings. **What do you dislike about Wellhub?** The pricing structure from an admin standpoint **What problems is Wellhub solving and how is that benefiting you?** Employees like additional wellness benefits for healthier lifestyles, and this offers reduced pricing for places that they are already frequenting. **Official Response from Isadora from Wellhub:** > Hello! Thanks for taking the time to share your thoughts on G2. We're delighted to hear that your team is enjoying the wellness offerings and taking advantage of the reduced pricing at the places they already frequent. It's also fantastic to know that the admin portal is making it easy and efficient for you to manage employee additions and terminations! We also appreciate your honest feedback regarding the administrative pricing structure. Our pricing models are structured to ensure we can continuously invest in expanding our network and maintaining the high-quality locations that your employees love. However, we always want to make sure your company is getting the best possible return on investment and that our setup aligns well with your business goals. If you would like to discuss your specific plan further or need any support, Please reach out to our Help Center (https://helpcenter.gympass.com/en-us) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp). ### 23. Flexibility in choosing multiple structures each month **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Wellhub?** The possibility to choose multiple structures per month **What do you dislike about Wellhub?** Too many plan changes during the year **What problems is Wellhub solving and how is that benefiting you?** My sports routine **Official Response from Isadora from Wellhub:** > Hi there! Thank you for taking the time to share your feedback with us! We're happy to hear that having the freedom to choose from multiple workout locations each month is giving your sports routine a boost! We also appreciate you sharing your thoughts on plan changes. While we give members the option to upgrade or downgrade their plan at any time so their subscription can adapt to changing routines, we know that frequent network or pricing adjustments can feel a bit overwhelming. Your feedback is super valuable, and it helps us while we work on keeping our plans as steady and seamless as possible. Thanks for being a part of the Wellhub community! If you ever have questions or need assistance with your subscription, don’t hesitate to contact us through our Help Center (https://helpcenter.gympass.com/en-us). You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 24. Great Variety of Fitness and Health Options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** I like the variety of fitness and health options we have access to. **What do you dislike about Wellhub?** I believe pricing could be more competitive for a company-wide implementation. **What problems is Wellhub solving and how is that benefiting you?** Better health and activity for our employee population. Since we are a mainly remote population, this gives employees different options to stay active and keep moving. **Official Response from Isadora from Wellhub:** > Thank you for sharing your feedback with us! We are glad to hear that Wellhub provides your remote workforce with a great variety of health and fitness options to stay active. We also appreciate your feedback regarding corporate implementation pricing, we continuously evaluate our plans to ensure we offer strong value and high ROI for companies of all sizes. If you ever need assistance or want to discuss plan options further, please feel free to reach out to us at https://helpcenter.gympass.com/en-us, Instagram (@wellhub), or X (@wellhubhelp). ### 25. Easy Access to Multiple Gyms and Apps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Wellhub?** I like having access to multiple different gyms and applications. **What do you dislike about Wellhub?** The set up for other countries is not as smooth as it could be. **What problems is Wellhub solving and how is that benefiting you?** Wellhub helps us provide a wellness benefit that gives employees the flexibility to choose the platform or gym they prefer. **Official Response from Isadora from Wellhub:** > Hey there! Thanks for taking the time to leave a review. It's great to know your team is loving the flexibility of our network. We’d love to learn a bit more about your experience with the international setup so we can best support you. To help us clarify the issue, are you experiencing technical difficulties with international check-ins, or do you need assistance with the onboarding framework for your global offices? Please reach out to us at our Help Center (https://helpcenter.gympass.com/en-us) or drop us a DM on Instagram @wellhub or Twitter/X @wellhubhelp so we can look into this together. We're here to help! ### 26. Great in Larger Metro Areas, Awesome Depending on Level of Coverage **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** The ability for my team members to access gyms without membership -- to supplement our social + wellness stipend. **What do you dislike about Wellhub?** Some smaller areas have less access to gyms, not ideal for a fully dispersed organization, especially if there are tax implications to employees. **What problems is Wellhub solving and how is that benefiting you?** Wellness access. **Official Response from Isadora from Wellhub:** > Thank you so much for sharing your feedback! We’re thrilled to hear that Wellhub is helping your team access a wide range of wellness options and simplifying your social and wellness stipends. We are constantly expanding our partner network to ensure that even the most dispersed teams have great options, no matter where they are located. Regarding the tax side of things, we know how important clarity is for HR teams and employees—while tax treatment can vary by region and company structure, we provide resources in our Help Center to help navigate these details. We’re committed to making Wellhub a seamless experience for every employee! If you’d like us to look into specific areas for expansion or have more questions, please don’t hesitate to contact us through our Help Center. You can also DM us on Instagram (@wellhub) or X/Twitter (@Wellhubhelp) so we can assist you further. ### 27. Easy to Use App With Plenty of Local Gym Choices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Wellhub?** The app is easy to use I have many gym choices in my area. **What do you dislike about Wellhub?** The website is sometimes a little hard to navigate. **What problems is Wellhub solving and how is that benefiting you?** They are assisting in making our employees more healthy and productive. **Official Response from CX Integrations:** > Hi there! Thanks for taking the time to share your feedback. It is incredibly rewarding to know that Wellhub is successfully helping your company foster a healthier and more productive work environment for your employees! We also really appreciate your honesty regarding our website navigation. We are constantly working to improve our user experience, and your feedback has been shared with our web development team to help us make the site smoother and easier to navigate. In the meantime, if you ever run into any technical trouble, you can always visit our official Help Center (https://helpcenter.gympass.com/en-us) for quick guides and troubleshooting tips. If you need any further help or have additional suggestions, please don't hesitate to DM us on Instagram (@wellhub) or X/Twitter (@Wellhubhelp). Have a wonderful and healthy day! ### 28. Many Gym Access Options with an Easy-to-Use App **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan M. | Human Resources Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** that there is many options for gym access.. and that its app is very easy to use **What do you dislike about Wellhub?** that there are to many tiers / memebership **What problems is Wellhub solving and how is that benefiting you?** it makes it easier for me to access various gyms while I'm on the move **Official Response from Isadora from Wellhub:** > Jordan, we’re so glad to hear that you’re finding the Wellhub app easy to use and that it’s making it simpler for you to stay active while on the move! We also appreciate your honest feedback regarding the number of membership tiers. We offer multiple plans—ranging from our Digital options to our more premium tiers—to ensure that every user can find a price point and a level of access that specifically fits their needs and budget. We want to make sure you’re only paying for the level of access you actually use! You can always use the 'Explore' tab in the app to filter by your current plan to see exactly what’s included and make your experience feel a bit more streamlined. If you ever need help choosing the best plan for your routine or have more questions, please don’t hesitate to contact us through our Help Center. You can also DM us on Instagram (@wellhub) or X/Twitter (@Wellhubhelp)! ### 29. Flexible Access to Multiple Gyms Makes Workouts Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Wellhub?** I love the ability to use multiple gyms and change up my workouts. **What do you dislike about Wellhub?** I dislike that you constantly have to check in from a phone. **What problems is Wellhub solving and how is that benefiting you?** Wellhub has given our employees another resource to improve their wellbeing. **Official Response from Isadora from Wellhub:** > Hey there! Thank you for sharing your thoughts with us! It’s fantastic to hear that the flexibility in our gym network is keeping your workouts engaging and supporting your team’s overall health. We also appreciate your note about checking in via mobile. Using the app on your phone helps us ensure secure verification and instant entry across all our partner locations in one place. We’re always continually refining the app experience to keep entry as quick and effortless as possible so you can get straight to your workout. If you ever need assistance or want to share more details, feel free to message us on Instagram @wellhub, X @wellhubhelp, or check out our Help Center. We're ready to help! ### 30. Easy to Use, Great Membership Rates, and Nationwide Gym Access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Wellhub?** The easiness of use and great membership rates. I like that you can use it at many gyms accross the country. **What do you dislike about Wellhub?** NI like everything about Wellhub. Nothing bad comes to mind. **What problems is Wellhub solving and how is that benefiting you?** It makes me committed to my workout routine **Official Response from Isadora from Wellhub:** > Thank you so much for the 5-star review! We’re thrilled to hear that our nationwide access and membership rates are making your fitness journey smoother. It’s incredibly rewarding to know that Wellhub is helping you stay committed to your goals. We especially loved hearing that 'nothing bad comes to mind', that’s the best compliment we could receive! Thank you for choosing Wellhub to support your health and fitness journey! If you ever have suggestions or need assistance, please feel free to reach out to us via our Help Center at https://helpcenter.gympass.com/en-us. We’re here to support you every step of the way! ### 31. Easy, Flexible Wellness Platform for Managing Gym Memberships **Rating:** 5.0/5.0 stars **Reviewed by:** Alina G. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Wellhub?** Ease and Flexibility of a great wellness platform that help managing gym memberships **What do you dislike about Wellhub?** Pricing could use some market analysis and greater options **What problems is Wellhub solving and how is that benefiting you?** Holistic wellness beyond traditional fitness approach **Official Response from Isadora from Wellhub:** > Thank you for taking the time to share your review, Alina. We are thrilled to hear that you are enjoying the ease and flexibility of Wellhub, and that our platform is helping you embrace a holistic approach to wellness that goes beyond traditional fitness! We truly appreciate your feedback regarding our pricing and options. Our goal is to offer the best value possible, which is why we provide a range of plans—from our free Digital plan to premium tiers—without any enrollment or cancellation fees. This flexibility lets you pause or switch plans as your needs evolve. Your feedback is very important to us as we strive to enhance our benefits. If you ever have any questions about your plan options or need assistance, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 32. Wellhub Delivers Excellent Gym Access and App Features **Rating:** 5.0/5.0 stars **Reviewed by:** Mirna T. | Sr. Benefits Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Wellhub?** We are pleased with Wellhub for its many gym and app features. **What do you dislike about Wellhub?** There is nothing that I dislike about this benefit. **What problems is Wellhub solving and how is that benefiting you?** We haven't encountered issues with Wellhub. **Official Response from Isadora from Wellhub:** > Hi Mirna! Thanks for the wonderful 5-star review! We are absolutely delighted to hear how pleased you are with your Wellhub benefits, especially our extensive network of gym partners and the features inside our app. We love being a part of your daily wellbeing journey. If you need any assistance, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. Keep up the amazing work, and have a fantastic week ahead! ### 33. Access to Multiple Gyms Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Wellhub?** It gives me access to multiple gyms, not just one. **What do you dislike about Wellhub?** It’s hard to truly understand utilization using the reports that are currently available. **What problems is Wellhub solving and how is that benefiting you?** It helps attract and retain talent by offering wellness benefits. **Official Response from Isadora from Wellhub:** > Thank you for sharing your review! We're thrilled to hear that Wellhub’s multi-gym access is helping you attract and retain talent. Regarding your feedback on utilization reporting, we'd love to have the chance to help you analyze the reports and open a dialogue to understand what kinds of improvements you might see fit. Since you didn't identify yourself in your message, it leaves us with few options to contact you directly. We welcome you to reach out to your Account Manager or start a support conversation with us via https://helpcenter.gympass.com/en-us. If you need assistance with anything else, we're also available on Instagram (@wellhub) or X (@wellhubhelp)! ### 34. All the Offerings We Need, Backed by Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Wellhub?** we like all the offerings and the support from the site **What do you dislike about Wellhub?** no issues. i think it operates as it should **What problems is Wellhub solving and how is that benefiting you?** easy access to many options all in one place **Official Response from Isadora from Wellhub:** > Hi there! We're thrilled to hear that you're loving the variety of options all in one place and that you've had such a great experience with our platform and support team. We're also super glad to hear that everything is operating smoothly for you. Our goal is to make managing your wellness routine as simple and stress-free as possible, so hearing "no issues" is music to our ears! Thank you for being a part of the Wellhub community. If you need any further assistance, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 35. Great Variety of Offers and Possibilities **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Wellhub?** The variety of offers and possibilities.. **What do you dislike about Wellhub?** The frequency of increase in prices . Too often **What problems is Wellhub solving and how is that benefiting you?** I feel a real need for wellness and a healthier way of living. **Official Response from Isadora from Wellhub:** > Hi there! Thank you so much for sharing your feedback with us! We’re thrilled to hear that you’re enjoying the variety of offers on Wellhub and that we’re supporting you on your journey toward a healthier lifestyle. Periodic price updates help us expand our network and continue bringing you the best wellbeing resources. If you’re looking for more price stability, switching to an Annual Subscription is a great option—it locks in your price for 12 billing cycles and protects you from general price changes. If you ever have specific questions about your account or need further assistance, feel free to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 36. A Flexible Gym Wherever You Need **Rating:** 5.0/5.0 stars **Reviewed by:** Edson C. | Developer Support Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Wellhub?** I love the flexibility Wellhub offers. It gives me access to a wide variety of gyms. I can go to a gym even when travelling and I can choose the right gym according to my workout. The app interface is clean and easy to navigate. I only need once the customer support to clarify a doubt and they were very quick. I use it from Monday to Friday. The integration with other platforms work very well I also could bring a friend with me. **What do you dislike about Wellhub?** Some gyms have limited tie slots or availability depending on your plan, which can be frustrating during peak hours. And sometimes I would like to go twice in a day to the gym, like cardio in the morning and workout afternoon, but it only allows me once. The implementation wasn't too long, but maybe could be a but easier using google login. **What problems is Wellhub solving and how is that benefiting you?** Solves the problem of gym and wellness access being too rigid and expensive. I can explore different activities. ### 37. Great Digital Platform—Excited to See Wellhub Grow Partnerships in Canada **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Wellhub?** The digital platform - Wellhub still needs to establish value add partnerships in Canada **What do you dislike about Wellhub?** Wellhub needs to add more partnerships to their network in Canada **What problems is Wellhub solving and how is that benefiting you?** Increasing access to health and wellbeing platforms **Official Response from Isadora from Wellhub:** > Hi there! Thank you for leaving your review. We love hearing that our digital platform is increasing your access to health and wellbeing resources! We completely understand your feedback regarding our network in Canada. Expanding our presence and adding more high-value partnerships across different regions is a top priority for us. Please know we take this seriously and are actively working to grow our Canadian network to bring you even more options in the near future. If there are specific gyms, studios, or apps you'd love to see added to your area, know that you can refer them to us directly through the app! Please reach out to our Help Center (https://helpcenter.gympass.com/en-ca) or send us a DM on Instagram (@wellhub) or X (@Wellhubhelp) in case you're ever in need of assistance. ### 38. Great Variety of Facilities to Visit **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Wellhub?** the ability to visit a variety of facilities **What do you dislike about Wellhub?** Cost and inability to "try" higher levels **What problems is Wellhub solving and how is that benefiting you?** staying fit while traveling! **Official Response from Isadora from Wellhub:** > Thanks for taking the time to share your review! Keeping up with a wellness routine on the go isn't always easy, so we are thrilled to make that seamless for you! We also appreciate your honest feedback regarding the costs and the inability to "try" higher tiers. While we don't currently offer temporary trials for higher levels, we try to make exploring new options as flexible as possible. If you ever decide to test out a higher tier, you can upgrade instantly in the app under Profile > Settings > Account > Manage subscription. Upgrades take effect immediately, and if you find it's not the right fit, you can schedule a downgrade to your previous plan before your next billing cycle. If you have any questions about how the different tiers work or want to look at options together, please don’t hesitate to contact us through our Help Center. You can also reach out via direct message on Instagram (@wellhub) or X/Twitter (@wellhubhelp), and we will be happy to assist you. ### 39. DO NOT use Gympass (WellHub) if you have kids, AND they will take your money with no resolution **Rating:** 0.0/5.0 stars **Reviewed by:** Heather B. | Manager of Commercialization, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Wellhub?** I was not able to use the service, though I paid for it. **What do you dislike about Wellhub?** I was a Lifetime Fitness club member for my family, but I switched to Gympass (Wellhub) because I was getting this benefit through work. I paid $99 for each child, but Gympass is not accepted at Lifetime, so my kids could never use it. Gympass only has customer support by email, so I emailed customer support and asked for a full refund for me and all of my kids. The admitted that their service is not as advertised but have not offered a full refund. I spent $600 on this service and it was a pure waste of money. This company is going for IPO, and there is a lot of work needed on this business for it to be viable. **What problems is Wellhub solving and how is that benefiting you?** None ### 40. Terrible App, Bad Customer Service, Steals your Money **Rating:** 0.0/5.0 stars **Reviewed by:** Emily S. | Member, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Wellhub?** They have better class availability than other apps. **What do you dislike about Wellhub?** Gympass has the most unintuitive app and the most atrocious customer service. Customer Service: There is no way to talk to anyone on the phone, their support email is out of service, and their chat agents only know how to copy-paste from their policy books. They are not helpful to new customers. The app: Half of the links in the app take you out of the app to your mobile browser - it is not actually an app experience. User Experience: Do not use gympass if you take classes at the gym - stick to class pass. They require you to check in separately on their app and at the gym - if you forget to check in on their app, but still actually show up for the class they will penalize you and prevent you from using your membership. Overall Gympass is a scan that is only trying to take your money without actually letting you use the services that you pay for - Stick to classpass! **What problems is Wellhub solving and how is that benefiting you?** It allows me to take more classes than a classpass membership; **Official Response from Isadora from Wellhub:** > Your feedback plays a vital role in our continuous efforts to improve the app experience, and we deeply appreciate it. It seems our customer support team has addressed your issue, and you should have received an email with additional information. We hope we were able to assist you, and please feel free to reach out if you require any further help. Thank you! ### 41. Great experience using Gympass **Rating:** 5.0/5.0 stars **Reviewed by:** Gonzalo P. | People Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Wellhub?** The perks of having Gympass is the chance to use different facilities around my home, at the same time this gives me the chance to explore diffferent types of activities from a gym, to a professional swimming pool and a spa. **What do you dislike about Wellhub?** The only downside I could find so far was not able to find that many facilities in certain areas of the city where I reside. If you move to the city center for instance you won't find that many places to attend. **What problems is Wellhub solving and how is that benefiting you?** I'm saving almost 20 Euros per month considering the rate of the Gym I go to. I have a lot of options in terms of activities, compared to go to a regular gym. **Official Response from Isadora from Wellhub:** > We're so happy to hear that you're having a great experience with Gympass. We strive to expand our network to offer you even more options for your wellbeing journey so don't hesitate to refer gyms and studios you'd like to see partner with Gympass by sending us the details here https://www.gympass.com/us/gym_referrals/new and our team will get in touch with them. Thanks so much for your amazing review, Gonzalo! ☺️ ### 42. Highly Recommend!! **Rating:** 4.0/5.0 stars **Reviewed by:** Kartik D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Wellhub?** Gypass's customer service is incredible; people are beneficial in assisting with my trouble and issues. I would recommend Gympass to anyone offered it through their company because their corporate support is very good. I am thankful to the team of Gympass for assisting me and making my journey wonderful with Gympass. **What do you dislike about Wellhub?** The only thing I didn't like about Gypass was their increasing price. They increased the prices some time back by 20 percent without any prior notice to me. I suggest that they should give a message to everyone prior to increasing the price. **What problems is Wellhub solving and how is that benefiting you?** Gympass is a platform that helps companies enhance their corporate wellness programs by providing access to a vast network of fitness facilities and wellness services. Gympass facilitates corporate challenges and competitions to further motivate employees. These initiatives foster a sense of camaraderie and healthy competition among coworkers, promoting team-building and increased participation in wellness activities. **Official Response from Isadora from Wellhub:** > We're glad to hear that our customer support provided you with excellent service! Please note that we recently updated our prices to continue offering the best wellbeing options for our users while fairly supporting our partners. We also send email notifications in advance regarding any changes in the plan or network that may affect you, so please message us at https://help.gympass.com/hc/en-us/requests/new if you're not receiving any. We'll look it up for you. ### 43. Gympass review **Rating:** 3.5/5.0 stars **Reviewed by:** Shirley T. | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Wellhub?** The fact that I can go to multiple gyms for a reasonable price with gym pass. The gym options are not all that great but there is at least a couple options I can pick **What do you dislike about Wellhub?** There are not many diverse options. For example nothing for Pilates. When I go to 24 hour fitness because I have gym pass they make me fill out a long form every time! So that intervention process is annoying **What problems is Wellhub solving and how is that benefiting you?** It allows me to go to the gym for a reasonable price. I work a lot of hours a day and it's nice to be able to go to the gym **Official Response from Isadora from Wellhub:** > Hi Shirley, thanks so much for your review! We'd be happy to help you explore available gyms or studios near you so please don't hesitate to message us at https://help.gympass.com/hc/en-us/requests/new, or you can also refer any gyms you'd like to see partner with Gympass through this link https://www.gympass.com/us/gym_referrals/new. Thank you! ### 44. Stay active and uncover fresh fitness experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Fred W. | Xborder eCommerce Advisor, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2023 **What do you like best about Wellhub?** Gympass offers convenience and a diverse selection of gyms and studios. Its a way to explore fitness options and discover new favorites. Gympass values user feedback and continuously strives to enhance its services. **What do you dislike about Wellhub?** The availability of gyms and classes is sometimes limited, which makes it a bit difficult to access workout options. **What problems is Wellhub solving and how is that benefiting you?** Gympass has solved the issue of workout options. We have the freedom to select from a range of gyms and classes providing us with flexibility and variety in our fitness routine. **Official Response from Isadora from Wellhub:** > Thank you for your positive feedback, Fred! We're thrilled that you find Gympass convenient and appreciate our diverse selection of gyms and studios. Please know that we're actively working on expanding our network to provide more workout options and improve your experience. We take pride in helping users explore fitness options and discover new favorites so feel free to message us through our Help Center on the Gympass app. Thank you! ### 45. Cheap but buggy **Rating:** 2.5/5.0 stars **Reviewed by:** Ben B. | Team Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Wellhub?** Really affordable way of paying for gym, also get subscription services like Strava thrown in there. **What do you dislike about Wellhub?** Doesn't tell you what gyms/services are available before you sign up. Site and app are both extremely buggy. **What problems is Wellhub solving and how is that benefiting you?** Offers cheap gym memberships **Official Response from Isadora from Wellhub:** > Thank you so much for the feedback, Ben! We understand how important it is to find the right gym or studio to begin your wellness journey and we offer a free preview of our gym networks by simply creating an account - no charges involved. If you need help signing up or for any other concerns, please reach us through our Help Center on the Gympass app. ### 46. Get fit with Gympass **Rating:** 5.0/5.0 stars **Reviewed by:** Arnab B. | Senior Associate, Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Wellhub?** Gympass provide you largest collection of gyms studios and apps. Gympass also provides a corporate benefits to their employees with monthly subscription to support their mental fitness as well as physical fitness. **What do you dislike about Wellhub?** There is nothing as such for dislike this application but they can accomodate more gyms and studios. We can connect with thousands of partners to discover fitness. **What problems is Wellhub solving and how is that benefiting you?** It's help us to keep mental and health fitness. It's very useful to get in touch with different fitness studio and gyms of our local areas and accessible from all locations. **Official Response from Isadora from Wellhub:** > Thank you for your wonderful review, Arnab! We strive to provide the best wellness options for our members, and we keep on working to grow it even more. We appreciate your support! ### 47. Gympass review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Wellhub?** Gympass has been designed in a very user-friendly manner and its functioning is also very smooth. What I personally like about the Gympass is its very simple UI, which allows any user to use it without any kind of difficulty. Gympass allows various kinds of fitness activities. **What do you dislike about Wellhub?** Gympass should allow to create separate groups of similar kind of persons. The scanner facility should be improved a bit. Gympass lacks some of the activities such as yoga, aerobics, etc. It should include these kinds of fitness exercises. **What problems is Wellhub solving and how is that benefiting you?** Gympass is solving the fitness issues. It starts ticking the clock right at the time we have opted to go for a workout. Gympass has a number of activities such as gym, yoga, and other activities. **Official Response from Isadora from Wellhub:** > Hi. Thanks so much for sharing your feedback and we're thrilled that you're enjoying Gympass. We offer countless ways to work out and different kinds of activities such as Yoga, Pilates, HIIT, both at our gym partners and on our app partners, such as Crunch, Exhale, LA Fitness, and more. Please reach us at https://help.gympass.com/hc/en-us/requests/new and let us help you explore the activities available near you. Thanks! ### 48. Gympass review **Rating:** 4.0/5.0 stars **Reviewed by:** Mahib A. | Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Wellhub?** It is a very great initiative that paves the way for a more fitter world , it gives a great sense of relief that fitness can be achieved through the internet sessions **What do you dislike about Wellhub?** Some of the features like CrossFit and calesthenics are yet to be incorporated into this , so it would be great if the same is done **What problems is Wellhub solving and how is that benefiting you?** It helps employees derive a sense of achievement in the form of fitness wellbeing which is very crucial in the current times **Official Response from Isadora from Wellhub:** > Our ultimate goal is to make wellbeing universal and it's great to hear that you appreciate that. Please know that there are available gyms in the network that offers CrossFit and Calisthenics. You can always reach us at https://help.gympass.com/hc/en-us/requests/new so we can help find one near you. Thanks, Mahib! ### 49. Great application for many options **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle S. | Manager Payment Rules & Outcomes, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Wellhub?** That you have a variety of plans to chose from and then a large variety of places you can use your membership with. It allows for flexibility and many dynamic type environments. **What do you dislike about Wellhub?** That there is not a parent child or family option. I have teens whom i need to account for and find options **What problems is Wellhub solving and how is that benefiting you?** Providing many options to satisfy your gym needs through one monthly fee **Official Response from Isadora from Wellhub:** > We're glad that you're enjoying the flexibility and freedom to work out on your own terms, Michelle. Most Gympass clients allow the addition of family members but if you don't have this option, then the company you are under does not allow it. You can suggest to your company to have this feature added to your Gympass benefits and we're here for you if you need any help. Thank you! ### 50. Amazing usage of the Gypass on my day by day **Rating:** 5.0/5.0 stars **Reviewed by:** Ulisses A. | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Wellhub?** Real mobile app. Easy to use, enable me to prioritize what is really important. **What do you dislike about Wellhub?** Its not about dislike, but i think that we could have a "a la carte" menu, to just choose what you want, and have cheapest plans to use **What problems is Wellhub solving and how is that benefiting you?** Stress control, and wellness programs. The employee just need to choose and use **Official Response from Isadora from Wellhub:** > We're glad that you're enjoying Gympass and we're so grateful for your fantastic review, Ulisses! Your suggestion is valuable to us so we'll make sure to share this with the team. Thank you! - [View Wellhub pricing details and edition comparison](https://www.g2.com/products/wellhub/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+09%3A49%3A56+-0500&secure%5Bsession_id%5D=4b7256da-9051-476d-a811-e84ad1aafe1b&secure%5Btoken%5D=78176691c68bf5f0fe8117d1668796d6e3e3ec39fd629c369cc05205382b4ba9&format=llm_user) ## Wellhub Integrations - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Personify Health](https://www.g2.com/products/personify-health/reviews) - [SAP SuccessFactors Compensation](https://www.g2.com/products/sap-successfactors-compensation/reviews) - [SAP SuccessFactors Employee Central Service Center](https://www.g2.com/products/sap-successfactors-employee-central-service-center/reviews) ## Wellhub Features **Platform Content** - Education - Mobile Tools - Additional Features **Analytics - Lifestyle Spending Account (LSA)** - Assessment - Analysis **Platform Basics** - Interoperability - Performance - Program Management **Platform - Lifestyle Spending Account (LSA)** - Funding - Market Diversity - Customizability - Reward & Incentive **Platform Additional Functionality** - Education - Services - Employee Portal - Gamification **Platform Data** - Visualization - Platform Search - Alerts and Notifications - Dashboard & Reporting ## Top Wellhub Alternatives - [Wellable](https://www.g2.com/products/wellable/reviews) - 4.7/5.0 (1,260 reviews) - [Vantage Circle](https://www.g2.com/products/vantage-circle/reviews) - 4.7/5.0 (10,671 reviews) - [Forma](https://www.g2.com/products/formabenefits/reviews) - 4.8/5.0 (818 reviews)