1. [Home](https://www.g2.com/) 2. ... 3. [Queue Management Software](https://www.g2.com/categories/queue-management) 4. [WaitWell Discussions](https://www.g2.com/products/waitwell/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd41f8a83c49c71947c43dd4dab0d918/waitwell.png "Product Avatar Image") ![Reward for good WaitWell reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/35532/medal.svg "Reward for good WaitWell reviews") ](/products/waitwell/reviews) [ WaitWell ](/products/waitwell/reviews) (101)4.7/5 WaitWell is a secure, scalable platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can assist customers. These tools help teams quickly spot bottlenecks, optimize staffing, and improve overall operational efficiency. With secure payment processing, open API integrations (CRM, EHR, and more), and HIPAA/SOC 2 compliance, WaitWell simplifies operations while delivering smarter, more responsive service experiences. Show More * * * ### 82.0 Nps Score Already have WaitWell? ### All WaitWell Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") • 3 months ago Product Marketing Specialist Product Marketing Specialist More Options - [ # Is WaitWell secure? ](/discussions/is-waitwell-secure) Yes. WaitWell uses redundant parallel servers, performance monitoring, role-based access control, and data residency options across North America. Enterprise plans also include SSO/MFA, audit logging, data anonymization, backup and recovery, and governance frameworks based on NIST, SOC, HIPAA,... [Read more](/discussions/is-waitwell-secure) [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Patient Intake Software ](https://www.g2.com/tags/patient-intake-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Patient Scheduling Software ](https://www.g2.com/tags/patient-scheduling-software) [ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.&title=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") • 3 months ago Product Marketing Specialist Product Marketing Specialist More Options - [ # What is Waillo? ](/discussions/what-is-waillo) Waillo is WaitWell's AI engine. It includes an AI-powered chatbot that allows customers to ask real-time questions about services and appointment availability, as well as Waillo Insights, which analyzes your WaitWell data to surface operational issues and opportunities. [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Patient Intake Software ](https://www.g2.com/tags/patient-intake-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Patient Scheduling Software ](https://www.g2.com/tags/patient-scheduling-software) [ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Office Management Software ](https://www.g2.com/tags/office-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.&title=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") • 3 months ago Product Marketing Specialist Product Marketing Specialist More Options - [ # Is WaitWell a cloud-based solution? ](/discussions/is-waitwell-a-cloud-based-solution) Yes. WaitWell is a fully cloud-based SaaS platform accessible through any web browser. No additional software installation is required, and updates are applied automatically. [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Patient Intake Software ](https://www.g2.com/tags/patient-intake-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Patient Scheduling Software ](https://www.g2.com/tags/patient-scheduling-software) [ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Office Management Software ](https://www.g2.com/tags/office-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.&title=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") • 3 months ago Product Marketing Specialist Product Marketing Specialist More Options - [ # Can WaitWell support virtual service delivery? ](/discussions/can-waitwell-support-virtual-service-delivery) Yes. WaitWell integrates with Zoom, Google Meet, and Microsoft Teams, allowing organizations to deliver remote service that's fully connected to their schedule and queue. [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Patient Intake Software ](https://www.g2.com/tags/patient-intake-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Patient Scheduling Software ](https://www.g2.com/tags/patient-scheduling-software) [ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Office Management Software ](https://www.g2.com/tags/office-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.&title=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") • 3 months ago Product Marketing Specialist Product Marketing Specialist More Options - [ # How do customers join the queue? ](/discussions/how-do-customers-join-the-queue) Customers can join a queue by scanning a QR code, clicking a website link, or using an on-site kiosk or tablet. Once in the queue, they receive AI-powered wait time estimates and can wait anywhere - not just in your waiting room. [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Patient Intake Software ](https://www.g2.com/tags/patient-intake-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Patient Scheduling Software ](https://www.g2.com/tags/patient-scheduling-software) [ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.&title=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") • 3 months ago Product Marketing Specialist Product Marketing Specialist More Options - [ # Who is WaitWell built for? ](/discussions/who-is-waitwell-built-for) WaitWell serves a wide range of industries including healthcare, government, higher education, retail, veterinary clinics, and hospitality. It's designed for both small businesses and large enterprise organizations with multiple locations and complex service workflows. [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Patient Intake Software ](https://www.g2.com/tags/patient-intake-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Patient Scheduling Software ](https://www.g2.com/tags/patient-scheduling-software) [ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.&title=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") • 3 months ago Product Marketing Specialist Product Marketing Specialist More Options - [ # How much does WaitWell cost? ](/discussions/how-much-does-waitwell-cost) Pricing for WaitWell starts at $29/location. [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Patient Intake Software ](https://www.g2.com/tags/patient-intake-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Patient Scheduling Software ](https://www.g2.com/tags/patient-scheduling-software) [ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.&title=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") • 3 months ago Product Marketing Specialist Product Marketing Specialist More Options - [ # Does WaitWell have a mobile app? ](/discussions/does-waitwell-have-a-mobile-app) Yes, WaitWell has a mobile app for iPhone, iPad, and Android. [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Patient Intake Software ](https://www.g2.com/tags/patient-intake-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Patient Scheduling Software ](https://www.g2.com/tags/patient-scheduling-software) [ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.&title=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") • 3 months ago Product Marketing Specialist Product Marketing Specialist More Options - [ # What kind of support options does WaitWell offer? ](/discussions/what-kind-of-support-options-does-waitwell-offer) WaitWell offers support via phone support, 24/7 live support, and online. [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Patient Intake Software ](https://www.g2.com/tags/patient-intake-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Patient Scheduling Software ](https://www.g2.com/tags/patient-scheduling-software) [ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Office Management Software ](https://www.g2.com/tags/office-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.&title=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") • 3 months ago Product Marketing Specialist Product Marketing Specialist More Options - [ # How does WaitWell support security, privacy, and accessibility? ](/discussions/how-does-waitwell-support-security-privacy-and-accessibility) Security and accessibility are built into the core of the WaitWell platform. WaitWell is SOC 2 compliant and designed to support HIPAA-compliant workflows for healthcare organizations. The platform also aligns with ADA and WCAG 2.2 accessibility standards, helping organizations deliver secure,... [Read more](/discussions/how-does-waitwell-support-security-privacy-and-accessibility) [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Patient Intake Software ](https://www.g2.com/tags/patient-intake-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Patient Scheduling Software ](https://www.g2.com/tags/patient-scheduling-software) [ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ AI Chatbots Software ](https://www.g2.com/tags/ai-chatbots-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Digital Analytics Software ](https://www.g2.com/tags/digital-analytics-software)[ Office Management Software ](https://www.g2.com/tags/office-management-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.&title=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=WaitWell+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=WaitWell+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%0aAsk+WaitWell+questions+and+get+answers+from+expert+users+in+our+WaitWell+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/waitwell/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/fd3de5080d51cf886f5428d745bd7336/waitwell.svg "Product Avatar Image") ### Have you used WaitWell before? Answer a few questions to help the WaitWell community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fwaitwell%2Fdiscuss%3Fsmall_ask%3Dwaitwell) No ## Top Contributors in WaitWell 1 ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Loading... ### [Cassidy M.](https://www.g2.com/users/eb3d6c43-5c57-41d3-9ab6-40ff92987665 "Cassidy M.") Product Marketing Specialist 10 pts