--- title: viva.com Reviews meta_title: 'viva.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how viva.com works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 2 scale: '5' date_modified: '2026-06-30' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # viva.com Reviews **Vendor:** viva.com **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 3.8/5.0 **Total Reviews:** 2 ## About viva.com Viva.com is supporting payments across 24 countries and over 1,165 devices. With its viva.com terminal app and viva.com Smart Checkout, viva.com offers a robust omnichannel solution that simplifies payment processing for both online and in-person transactions. This system enhances business operations, elevates the customer experience, and drives sales growth. The viva.com Smart Checkout is an online checkout solution that offers increased conversion up to 21%, and is continually self-updated, getting better and smarter over time. Integration is a breeze, requiring no coding skills from merchants. With advanced fraud protection powered by Machine Learning and strict adherence to regulatory standards like PSD2, SCA/3DS, and PCI, Smart Checkout ensures top-notch security and full compliance. Merchants can expand their payment options to include all major credit and debit cards, Apple Pay, Google Pay, Samsung Pay, PayPal, Klarna\*, Alipay, JCB, WeChat Pay, and other local payment methods. ## viva.com Pros & Cons **What users like:** - Users find **solutions innovation** in viva.com beneficial for streamlining payments, especially for e-commerce startups. (1 reviews) **What users dislike:** - Users find the **configuration and technical complexity** of viva.com challenging, particularly for small and medium enterprises. (1 reviews) - Users find the **technical issues** challenging, particularly in the configuration process for SMEs. (1 reviews) ## viva.com Reviews ### 1. Overall good payment provider **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about viva.com?** The payment processing is fast and integration is comparatively easier. **What do you dislike about viva.com?** As this is newer produxt, their product is not in mature stage yet. There're several improvmenets they can do to make the system more credible. Customer Support is above average. We do use this service very regularly with multiple features of their dashboard. **What problems is viva.com solving and how is that benefiting you?** Their payment processing intgration is quiet easier. The dashboard is very useful with useful features. ### 2. Easy to get payment with it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about viva.com?** It is a smart solution to get payment. I will use it for my e-comm startup. **What do you dislike about viva.com?** Configuration and technical parts of the process are hard for the SME. **What problems is viva.com solving and how is that benefiting you?** Not need to integrate expensive checkout solutions. - [View viva.com pricing details and edition comparison](https://www.g2.com/products/viva-com/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+20%3A23%3A43+-0500&secure%5Bsession_id%5D=378efbd9-5003-479f-b344-2f8164f2c2e0&secure%5Btoken%5D=0d3bac8a6a5f99115233cb76814a9633ee37d2b90d2e815b7d32f118c310126a&format=llm_user) ## viva.com Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Payment Options** - Multi-Currency - Online payment portal **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Security** - POS Verification **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top viva.com Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,688 reviews) - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (361 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,980 reviews)