---
title: Viva AI Reviews
meta_title: 'Viva AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Viva AI works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Dental
  url: https://www.g2.com/categories/dental
---

# Viva AI Reviews
**Vendor:** Viva AI  
**Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Viva AI
Viva AI is an all-in-one, AI-powered platform designed specifically for dental practices, serving as a virtual receptionist, office manager, and practice optimizer. Key Features AI Receptionist & Office Manager: Handles calls, texts, emails, and web chats 24/7, managing tasks like appointment scheduling, insurance verification, and payment processing. Unified Communication Suite: Combines VoIP phone services, SMS, email, and web chat into a single inbox, utilizing your main office number for all communications. Smart Scheduling & Reminders: Automates appointment bookings, confirmations, and reminders through phone, SMS, and email to reduce no-shows. Integrated Payment Processing: Facilitates in-office payments, payment requests, installments, and more, streamlining financial transactions. Patient Portal: Provides patients with access to their appointments, payments, and forms, enhancing the patient experience. Practice Optimizer: Offers a ChatGPT-like interface that provides instant answers about patients, schedules, and operations, saving hours of digging through records.




## Viva AI Reviews
  ### 1. An AI that is doing more than just answering calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sona S. | Dentist and business owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about Viva AI?**

We have our phone system, payment system, appointment reminders, e-signature and our ai with viva. Everything is integrated and the AI knows everything about a patient when it’s answering an inquiry for existing patients. When a new patient calls or texts the office (or contacts us through the chat widget on the website), the AI provides information that the patient needs and books appointments for them and writes it into Dentrix. The system is just one system and we don’t have jump to different applications for different tasks.

**What do you dislike about Viva AI?**

Insurance verification and breakdown are missing. They mentioned that they are working on it but it’s not out yet.

**What problems is Viva AI solving and how is that benefiting you?**

Answering phone calls primarily ; it helps with afterhour calls as well as business hour ones when the front staff are busy. 
Also, responds to our chat widget automatically at all times.



- [View Viva AI pricing details and edition comparison](https://www.g2.com/products/viva-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+04%3A22%3A44+-0500&secure%5Bsession_id%5D=d05ee81c-b57e-445a-a602-57c1743ca1fc&secure%5Btoken%5D=782e8dfcd9ae4d4df41459aaadab1a32bebd74fe0500199ed1bcb54de2296b47&format=llm_user)

## Viva AI Features
**Administrative Tools**
- Insurance and Billing
- Appointment Scheduling
- Business Intelligence and Reporting
- Document Management
- Workflows

**Financial Tools**
- Accounting
- Payment Processing

**Clinical Tools**
- Treatment Planning
- Patient Portal
- Patient Engagement
- Dental Imaging
- e-Prescribing

## Top Viva AI Alternatives
  - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (536 reviews)
  - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) - 4.6/5.0 (264 reviews)
  - [CareStack](https://www.g2.com/products/carestack/reviews) - 4.7/5.0 (183 reviews)