Viva AI Reviews & Product Details

Viva AI is an all-in-one, AI-powered platform designed specifically for dental practices, serving as a virtual receptionist, office manager, and practice optimizer. Key Features AI Receptionist & Office Manager: Handles calls, texts, emails, and web chats 24/7, managing tasks like appointment scheduling, insurance verification, and payment processing. Unified Communication Suite: Combines VoIP phone services, SMS, email, and web chat into a single inbox, utilizing your main office number for all communications. Smart Scheduling & Reminders: Automates appointment bookings, confirmations, and reminders through phone, SMS, and email to reduce no-shows. Integrated Payment Processing: Facilitates in-office payments, payment requests, installments, and more, streamlining financial transactions. Patient Portal: Provides patients with access to their appointments, payments, and forms, enhancing the patient experience. Practice Optimizer: Offers a ChatGPT-like interface that provides instant answers about patients, schedules, and operations, saving hours of digging through records.

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Viva AI

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Farid Fadaie

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Verified User

Dentist and business owner

Small-Business (50 or fewer emp.)

6/6/2025

5/5

Having used this AI for managing patient inquiries, this reviewer appreciates the seamless integration of various systems, which allows for efficient appointment booking. The absence of insurance verification and breakdown features is a limitation, though the vendor is reportedly working on it.

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