Viva AI is an all-in-one, AI-powered platform designed specifically for dental practices, serving as a virtual receptionist, office manager, and practice optimizer.
Key Features
AI Receptionist & Office Manager: Handles calls, texts, emails, and web chats 24/7, managing tasks like appointment scheduling, insurance verification, and payment processing.
Unified Communication Suite: Combines VoIP phone services, SMS, email, and web chat into a single inbox, utilizing your main office number for all communications.
Smart Scheduling & Reminders: Automates appointment bookings, confirmations, and reminders through phone, SMS, and email to reduce no-shows.
Integrated Payment Processing: Facilitates in-office payments, payment requests, installments, and more, streamlining financial transactions.
Patient Portal: Provides patients with access to their appointments, payments, and forms, enhancing the patient experience.
Practice Optimizer: Offers a ChatGPT-like interface that provides instant answers about patients, schedules, and operations, saving hours of digging through records.