Successful customer connections - For almost ten years, virtualQ has been helping business customers to build successful, sustainable and positive connections with their customers. As a SaaS solution, the AI-based callback management has already saved more than 750,000,000 waiting minutes and established virtualQ as a trusted innovation partner in customer service. Today, 40+ employees from 10+ nations work at the Berlin and Stuttgart locations on the continuous further development of the highly flexible peak management software. Our clients see as much as an 8% increase in customer satisfaction scores and a 1,000 idle agent hours drop within 3 months of implementing our solutions. With a client base ranging from insurance to retail to service utility providers and others, we're looking forward to supporting your company to make your customers say, "Wow!"