---
title: Virtru Email Encryption Reviews
meta_title: 'Virtru Email Encryption Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 417 reviews by the users' company size, role or industry
  to find out how Virtru Email Encryption works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 417
  scale: '5'
date_modified: '2026-08-08'
parent_category:
  name: Email Security
  url: https://www.g2.com/categories/email-security
---


# Virtru Email Encryption Reviews
**Vendor:** Virtru  
**Category:** [Email Encryption Software](https://www.g2.com/categories/email-encryption)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 417
## About Virtru Email Encryption
Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), intellectual property, and other regulated information. Seamlessly integrating with platforms like Gmail and Microsoft Outlook, Virtru empowers organizations to meet compliance requirements for HIPAA, GDPR, CJIS, CMMC 2.0, ITAR and other data privacy regulations, without disrupting existing workflows. Virtru provides full control over email content even after it’s been sent. Users can set expiration dates, revoke access, and track where emails are shared, ensuring total visibility and control over sensitive information. With granular access control and audit trails, Virtru simplifies data protection for enterprises and small businesses alike. Ideal for industries such as healthcare, financial services, government, and education, Virtru empowers your teams to confidently share sensitive information without sacrificing security.



## Virtru Email Encryption Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Virtru Email Encryption, making secure communication simple for everyone. (80 reviews)
- Users value the **security** of Virtru Email Encryption, ensuring message access is restricted to intended recipients only. (78 reviews)
- Users love the **ease of use** of Virtru Email Encryption, simplifying email security with just a click. (66 reviews)
- Users value the **ease of use** of Virtru Email Encryption, enjoying quick setup and seamless integration with Gmail. (56 reviews)
- Users value the **secure communication** that Virtru Email Encryption provides for sharing sensitive information with confidence. (45 reviews)
- Data Protection (41 reviews)
- Easy Setup (36 reviews)
- Setup Ease (35 reviews)
- Users value the **strong protection of sensitive information** with Virtru&#39;s end-to-end encryption, ensuring privacy and security. (34 reviews)
- Users love the **data security** provided by Virtru Email Encryption, ensuring safe communication and protection against unauthorized access. (30 reviews)

**What users dislike:**

- Users experience **email issues** with Virtru, including delivery failures and difficulties for recipients unfamiliar with the platform. (55 reviews)
- Users experience **email encryption issues** with vendors struggling to receive or open encrypted documents, causing frustration. (44 reviews)
- Users face **access issues** , struggling to open emails, especially from unfamiliar platforms like government agencies and hospitals. (29 reviews)
- Users experience **encryption issues** that disrupt document delivery and complicate communication with vendors and clients. (26 reviews)
- Users face **access limitations** as clients often struggle to open Virtru-encrypted emails, leading to communication challenges. (20 reviews)
- Opening Issues (14 reviews)
- Users experience **technical issues** with Virtru Email Encryption, including bugs and the need for frequent reinstallation. (14 reviews)
- Not User-Friendly (13 reviews)
- User Accessibility (13 reviews)
- Attachment Issues (12 reviews)

## Virtru Email Encryption Reviews
  ### 1. Easy sending, labored receiving

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jim O. | Residential Program Case Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

I use Virtru Email Encryption daily to maintain client cofidentiality. Its fuctionality is efficient and user-friendly. It was easy to install.

**What do you dislike about Virtru Email Encryption?**

Sending encrypted email to providers outside of the organization is often slow and difficult on the recieving end.  They report being caught in a buffering loop for long periods, even days.  Both internally and externally, email attachments often require a second authentification which is time consuming.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru helps ensure client confidentiality.

  ### 2. Worry-free Encryption

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Virtru Email Encryption?**

Virtru makes it easy for my to toggle the encryption level of emails being sent to the patients I work with. I really appreciate the pre-poulated message that is included with each encrypted message sent, instructing the recipient to verify their email address. One less thing to worry about!

**What do you dislike about Virtru Email Encryption?**

It would be nice to have a secondary way of receipients verifying their identy, perhaps a secure one-time use code. I have run into trouble with patients who do not remember their own email acoount passwords, and therefore cannot open my messages to them.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

My company uses Virtru to assist with HiPAA compliant message from providers to patients.

  ### 3. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabby M. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Virtru Email Encryption?**

Very useful and easy add on to gmail. Customer service is also great and responds quickly.

**What do you dislike about Virtru Email Encryption?**

The cost is a tad pricey, but as a business with confidential information, it is worth it.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

As a business, we are able to send encrypted emails and the receiver can access it without problems, even if they do not have Virtru.

  ### 4. Very easy to install and user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pascal L. | Physician Assistant or Medical provider, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Virtru Email Encryption?**

It does not require going to settings and is very straight forward.

**What do you dislike about Virtru Email Encryption?**

When using a cell phone to look at emails, it sends you to their website to unlock a message. ( which is due to not having the extension or app on the phone, so that makes sense)

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

HIPAA compliant emails so it makes it easier to discuss between medical providers and staff

  ### 5. Easy to use and inexpensive.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon G. | Intake and Billing Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Virtru Email Encryption?**

So easy to use.  Click a button and your email is encrypted.

**What do you dislike about Virtru Email Encryption?**

Sometimes the Virtru system will not come up in my Google mail.  It takes restarting my computer to get it to work again.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

We are required, as a medical facility, to be HIPAA compliant.  Virtru allows for that.

  ### 6. Virtru Option for Encrypted Email

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amy H. | Director of Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Virtru Email Encryption?**

Since the transition with Virtru it has been easy to train staff on sending encrypted emails.  We work with a lot of families and school districts and need to make sure that we are keeping their information confidential.  The implementation was very easy to do and customer support was available for any questions that we had.  We use this platform on a daily basis and was easy to intergrate into our email system.

**What do you dislike about Virtru Email Encryption?**

The only issue that we are having is that employees are sending emails through Virtru all the time vs. the emails that are data sensitive.  It's a feature that we need to  address with our staff to know when they should be selecting to send their email through  Virtru.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru is helping us train staff to sending PIR information encrypted vs. just sending it through email.  With cyber security on the high rise we need to make sure that we are keeping our clients information as confidential as we can.

  ### 7. Virtru is very easy to install and user friendly.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2021

**What do you like best about Virtru Email Encryption?**

It is easy to install, manage and user friendly.

**What do you dislike about Virtru Email Encryption?**

It is a bit pricy compared to other product available currently.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru helps to encrypt and protect the email content and attachment (primarily sensitive PHI information) for our company.

**Official Response from Christa Wong:**

> Hi there, Thank you for taking the time to leave us a review. We are happy to hear our software is user friendly and easy to manage. Thank you for your feedback, it looks like you may be having trouble receiving our support/billing email replies. Please reach out to cwong@virtru.com if you are still having issues and I will get you in contact with the right person. Thanks!

  ### 8. Educator - Instructional Coach and school leader

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Virtru Email Encryption?**

It is very helpful to be able to send information confidentially about a student or group of students to colleagues.

**What do you dislike about Virtru Email Encryption?**

Not user friendly at first with regard to navigation.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Confidential, secure data encryption regarding a student or group students that is either HIPAA or FERPA compliant (or both) depending upon the student's situation (IEP or 504).

  ### 9. Great for privacy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Haley H. | Clinician, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

It has been easy to use for sending information in a secure and private way. I love the ability to use it easily with patients and providers.

**What do you dislike about Virtru Email Encryption?**

Only disadvantage is having to have patients click to see information.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Solves some security concerns.

  ### 10. Virtru Email Encryption fails to meet expectations

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

The very basic funtionality of the Email Encryption s inconsistent. But I like the platforms simple design and easy of operation. It is also intuitive to navigate and avoid confusing multiple setps to enable the service.

**What do you dislike about Virtru Email Encryption?**

The basic encryption service is very inconsistent. Encryption functionality does not always work causing failure of email deliveries and delays in work.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Sucures and protects data and sentitive information including Personal Identifiable Information, financial details, and confidential business communications.

**Official Response from Christa Wong:**

> Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve faced with our email product, and we understand how frustrating an inconsistent experience can be. Your data security is our top priority, and we’re committed to ensuring our product meets your expectations.
We’d greatly appreciate the opportunity to resolve this issue for you. Please reach out to us directly at cwong@virtru.com or visit our support center (https://support.virtru.com/hc/en-us/requests/new) and our team will work diligently to address your concerns and improve your experience.

  ### 11. Quick and Effective but Doesn’t work optimally with Google Chrome

**Rating:** 4.0/5.0 stars

**Reviewed by:** Blake W. | Pharmacist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2024

**What do you like best about Virtru Email Encryption?**

Quick to use and effective. No complaints from email recipients.

**What do you dislike about Virtru Email Encryption?**

The toggle button to turn on/off does not consistently show up to use it when drafting an email. I am constantly having to Remove from Chrome and Add to Chrome to get it to show back up.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It allows me to send patient related information between us as a pharmacy and the long term care facilities we service.

  ### 12. Easy way to keep confidential information secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

It's easy to use and straight forward, it also allows us to keep important information secure. I use this on a daily basis for my day to day tasks. It was easy to integrate into my email workflow. I have not needed to reach their customer support team yet.

**What do you dislike about Virtru Email Encryption?**

I don't have any big gripes, it does what it says and it does what I need consistently!

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Allows easy sharing of sensitive data

  ### 13. Secure and Made for Medical Practices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2025

**What do you like best about Virtru Email Encryption?**

Easy email encryption that is trusted and reliable

**What do you dislike about Virtru Email Encryption?**

Sometimes it unlinks with the gmail inbox

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Solves our need for reliable HIPPAA secure messaging

  ### 14. Useful and easy to use, with some inconveniences

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Virtru Email Encryption?**

It is so easy to use - just clicking a button on my email.

**What do you dislike about Virtru Email Encryption?**

The downsides are that sometimes encrypted emails do not want to send - they will run and run forever and not send. I have to close out, go in my drafts and try again. Sometimes more than once. I also get comments from vendors often to resend because they can't open attachments.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru helps me keep client confidentiality and email vendors and clients encrypted without having to use bulky State and County encryption services. This makes monthly billing faster and smoother.

  ### 15. Easy to use and secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

Virtru make it super easy to encrypt any email that may contain sensitive information. It's a quick toggle on and then send.

**What do you dislike about Virtru Email Encryption?**

The most difficult thing about ecryption is when an email is forwarded to me that I wasn't originaly on. This makes it so I'm unable to see the contents of the email even though it was meant for me.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Sending sensitive information securely.

  ### 16. I've had great experiences using Virtru as I send a lot of emails each day/week

**Rating:** 5.0/5.0 stars

**Reviewed by:** BillieJo L. | Regional Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

The compliance and security for the information being sent

**What do you dislike about Virtru Email Encryption?**

N/A/ I have nothing negative to say about using it

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

HIPPA compliance and security

  ### 17. Virtru is great!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brianna I. | School Psychologist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

I like using Virtru Email Encryption because it keeps information confidential. It is also very easy to use. I utilize Virtru every day.  It is very easy to implement. Whenever I experience  a problem, customer support is always quick to respond.

**What do you dislike about Virtru Email Encryption?**

Nothing. It is great. I like everything about it.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Confidential information getting out to the wrong people.

  ### 18. Really secure and protective way to send information for our business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike W. | Senior Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Virtru Email Encryption?**

The security of assurance of protected information.

**What do you dislike about Virtru Email Encryption?**

Group emails are sometimes difficult to navigate. If you have a distribution list for a group, sometimes it doesn't allow you to access the email individually.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

A safe way to secure information when sending to parties outside of the company.

  ### 19. Works to stay compliant

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Virtru Email Encryption?**

Simple for email platform. Allows attachments and a header which makes it easier to commuincate with customers who are unfamiliar.

**What do you dislike about Virtru Email Encryption?**

"plain text" error often when trying to send attachments. Cusotmers who are not familiar often have difficulty accessing attachments.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Compliance with regulatory laws.

  ### 20. Being secure is what matters

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Virtru Email Encryption?**

I work with the public and being able to share important client nformation via email is apart of my daily job. Knowing that it is secure is of the upmost importance.

**What do you dislike about Virtru Email Encryption?**

When Virtu goes down, it makes my job very difficult and we try to avoid sending unsecured messages during the entire duration.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtu is helping us send secure messages which include very sensitive information regarding our clients in a desperate time of need.

  ### 21. It has been very helpful and I have not experienced any issues with the software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

I like that it checks my emails for PHI and suggests that i encrypt it.

**What do you dislike about Virtru Email Encryption?**

Downside is that sometimes I can't send my email without enryption, but the person on the other end doesn't use Virtru.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Sharing PHI securily.

  ### 22. n/a

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

It assures applicants that information is secure

**What do you dislike about Virtru Email Encryption?**

so far i like Vittru and the security it brings

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It is securing information that is being sent. Minimizing risk for hacking of information.

  ### 23. Executive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel Underwood D. | Executive Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about Virtru Email Encryption?**

I like that it protects me from maliscious intent

**What do you dislike about Virtru Email Encryption?**

It's hard to open on phone through the gmail app

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

prevents secure data from being breached

  ### 24. Mostly User Friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Virtru Email Encryption?**

Mostly user friendly. Have not had any complaints from those I have sent messages to.

**What do you dislike about Virtru Email Encryption?**

During a continued reponse thread, difficult to navigate.  Also sometimes Virtu will require a Google email refresh before you can send the secure email.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Allows for secure enmail when sending sensitive attachments, espeically outside of the organization.

  ### 25. Easy to use, less expensive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2024

**What do you like best about Virtru Email Encryption?**

Virtru is a great option for small business owners, it's low cost and is as easy to use as toggling the on botton to secure an email. It just could not get any easier.

**What do you dislike about Virtru Email Encryption?**

If it's off and you add documents and then turn it off it drops the documents. You need to start with Virtru on before you add, it would be convenient to add at any time.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

HIPAA Compliance when sending emails. But there seems to be more than what I use it for considering the available drop down choices in the above question.

  ### 26. Virtue is relatively easy and safe to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shannon K. | Concierge Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about Virtru Email Encryption?**

I appreciate that Virtue sends reminders to the employee to encrypt the email.

**What do you dislike about Virtru Email Encryption?**

The member receiving Virtue email sometimes experiences challenges when accessing the encrypted email. I also wish the email was more user friendly when "replying all" to senders.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Email Encryption- Protects patient information via email.

  ### 27. User experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Virtru Email Encryption?**

The Access that you can revoke your email

**What do you dislike about Virtru Email Encryption?**

the downside about it is , when the recipient does not have a virtru, it takes a lot of steps for them to open the email.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Sometimes, it logged you out automatically eventhough you've been using it

  ### 28. Secure Confidential Communications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Virtru Email Encryption?**

Peace of mind that my communications are secure.

**What do you dislike about Virtru Email Encryption?**

Has to periodically be reinstalled without any explanation of why it stopped functioning.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Problem - Keeping transmitted files confidential, Benefit - Security

  ### 29. Quality Reporting Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Virtru Email Encryption?**

Most helpful is the ease of use in my every day work

**What do you dislike about Virtru Email Encryption?**

Least helpful is the small location of the icon to click in email

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It prevents us from sharing Personal Health Information unprotected.

  ### 30. Virtru Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Virtru Email Encryption?**

Very helpful when swending info to patient's via email.

**What do you dislike about Virtru Email Encryption?**

There is nothing I dislike about it at all.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

It works great so I do not have to worry about pt info.

  ### 31. Virtru Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2024

**What do you like best about Virtru Email Encryption?**

Virtru Encryption is easy to use, and our clients love it! My favorite part is the "Deactivate" option. In case any human error is made, you can void access.

**What do you dislike about Virtru Email Encryption?**

I do not like the most recent update with superbills, before I used to "select all" when creating a superbill, now I have to select individually.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Any human errors can easily be voided with the "deactivation" feature.

**Official Response from Mike Morper:**

> Hi there, and thanks for taking the time to do a review. I am sorry there is something that has changed in the way you use the software. "Superbills" is not a capability in our software, but perhaps there is something in our software that is conflicting, or at least making it less convenient, for you to accomplish a task in like you did in the past. Please reach out to our support team, and we can see if there is something we can do to smooth out these new bumps in the road for you.

  ### 32. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Virtru Email Encryption?**

I love the ease of use and the security i feel sending emails

**What do you dislike about Virtru Email Encryption?**

nothing it works great and is simple to use

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

allows personal infomation to be emailed securely

  ### 33. Easy to use, send and receive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2024

**What do you like best about Virtru Email Encryption?**

The program is easy to use and was super easy to implement. We are able to give our patients optimal customer service and completely protect HIPAA information.

**What do you dislike about Virtru Email Encryption?**

We have had some referral sources that have trouble opening the files, but usually are able to get it with a 2nd email. We are a non-profit, so abiding by all the protective standards can be a financial hardship.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru allows our practice to be HIPAA compliant

  ### 34. Highly Recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth R. | Office Manager/Compliance & Security Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Virtru Email Encryption?**

A lot of our emails contain PHI, it is good to know that Virtru protects that information.

**What do you dislike about Virtru Email Encryption?**

Sometimes it "disappears" from a user's email and it has to be downloaded again.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Being able to email PHI and be in regulation with HIPAA standards

  ### 35. Works as described.  Very pleased.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Virtru Email Encryption?**

Very easy to manage and implement for Chrome Browser.  All that is required is a browser extension.

**What do you dislike about Virtru Email Encryption?**

Setup for Safari browsers is more complicated than others.  Ideally, this will be improved in the future.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Encryption of sensitive data

  ### 36. Virtru Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Virtru Email Encryption?**

I like the convenience of easily sending secure emails.

**What do you dislike about Virtru Email Encryption?**

It can be hard to read the prior emails when they are a lot of emails sent  back and forth.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Sending secure messages that contain PHI.  It allows up to remain HIPPA compliant and protect our patient's information.

  ### 37. Very Easy to use and make you compliant.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajaya L. | Sr Engineering Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Virtru Email Encryption?**

Encryption made easy for emails - especially with Google workspace.

**What do you dislike about Virtru Email Encryption?**

Noting that i can think off. only thing that comes to my mind is admin dashboard can be improved but not a big deal.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Email encryption.

  ### 38. Peace of Mind Sending emails

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Virtru Email Encryption?**

It is easy to activate and install. It provides peace of mind knowing I cna send secure data and have it protected.

**What do you dislike about Virtru Email Encryption?**

Sometimes other people have  a hard time opening hte secured email.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

I can send secure data without having to worry.

  ### 39. Seemless, easy way to send and receive secure emails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ross B. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Virtru Email Encryption?**

We send emails to "lay people" who don't have much experience accessing secure documents.  Very few have issues accessing the emails we send, and opening the emails doesn't take a lot of time.

**What do you dislike about Virtru Email Encryption?**

Sometimes the virtru button turns off without notification or any activity on my part, so I have to turn it back on.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Ability to send HIPAA information.  Ability to send secure emails.

  ### 40. Works Great with Gmail

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about Virtru Email Encryption?**

Our experience with Virtru is that it's integration with gmail works great.  Many of our vendors use external secured email sites that require a separate login to send and receive emails.  With Virtru, it is extremely easy to secure an email as well as the insert interface for new users also works very well.

**What do you dislike about Virtru Email Encryption?**

We currently haven't found any dislikes.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

The need to secure our emails and the data files they contain.

  ### 41. Great product to encrypt email communication across organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Evgeny K. | Sr. IT Director, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Virtru Email Encryption?**

Seamless setup and ability to automatically encrypt sensitive information.

**What do you dislike about Virtru Email Encryption?**

Encryption/Decryption does not work with most Helpdesk platforms. If an email is encrypted, the helpdesk team cannot access it through ZenDesk, Service Now, or other Support ticketing systems.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

We must encrypt emails with HIPAA content. Virtru solution is easy to set up, and it provides an option to manually or automatically encrypt communication.

  ### 42. I appreciate the secure email

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Virtru Email Encryption?**

Having secure email and working with ability to send and receive secure emails

**What do you dislike about Virtru Email Encryption?**

I have to reinstall often, and it's a pain

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Unsure

  ### 43. Virtru keeps Information Safe

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter S. | Sr. I.T. Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Virtru Email Encryption?**

Everyone in our agency uses Virtru to send sensitive material back and forth. Very easy to use. Original Virtru emails cannot be forwarded to anyone, which is a security plus for us!

**What do you dislike about Virtru Email Encryption?**

If you send Virtru to someone outside the agency, that person needs to install Virtru in order to view it.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Being able to send sensitive information securely.

  ### 44. Works Well and Improving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jack D. H. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Virtru Email Encryption?**

Easy to use from my GSuite. Love the integration. Definitely improving over time.

**What do you dislike about Virtru Email Encryption?**

Not perfect as it seems to slow down sometimes. Some clients have a hard time accessing it.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Sending messages securely.

  ### 45. Not as easy to use as it could be, lots of user complaints about the plugin - but a nessecary tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Virtru Email Encryption?**

Forcing the user to choose encrypted email when certain terms or strings are used.

**What do you dislike about Virtru Email Encryption?**

Plugin for Chrome is flaky and needs improvement.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Forcing users to encrypt messages when certain strings are present

**Official Response from Christa Wong:**

> Thank you for sharing your feedback with us. We appreciate your positive comments about the feature that forces users to choose encrypted email when specific terms are used. We understand your concerns about the plugin for Chrome and apologize for any inconvenience it may have caused. Our team is constantly working on improving our products, and we will address the issues you mentioned to enhance the user experience. If you have any other suggestions or encounter any further difficulties, please feel free to reach out to us at https://support.virtru.com/hc/en-us/requests/new. We are here to assist you and ensure that Virtru meets your needs effectively. Thank you for choosing Virtru.

  ### 46. Seamless integration into Google Workspace email accounts for secure emailing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about Virtru Email Encryption?**

This software is so easy to install and use. It's absolutely perfect for Gmail. One click of a button secures any email message, and the recipient doesn't have to have any special software to open it on the receiving end, either!

**What do you dislike about Virtru Email Encryption?**

I can't really think of any downsides. We love this software!

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

We operate a HIPAA-related business with distributed staff, so private health and client information is exchanged electronically every day, including court filings and medical/financial records. Having an easy to use and problem-free software plug-in for our email is invaluable to us.

  ### 47. Office Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jill H. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Virtru Email Encryption?**

It is very easy to use and gives me peace of mind when sending secure emails

**What do you dislike about Virtru Email Encryption?**

I like everything about it, no complaints

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Solving the issue of not sending secure emails

  ### 48. Virtru is Wonderful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff Z. | Payroll and Technology Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Virtru Email Encryption?**

That it integrates nicely with Google Workspace, is simple and easy to use and works exceptionally well.

**What do you dislike about Virtru Email Encryption?**

I'd love to see Virtru available for more email provider platforms and for personal (non-business) / individual use.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

We have a state funding agency who required our company to always communicate with them with encrypted emails and after lengthy homework searching for the best encrypted email solution that's secure and user-friendly, we narrowed down our selections to Virtru as our choice.

  ### 49. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pedram K. | IT Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Virtru Email Encryption?**

really easy to use and user-friendly
secure and trustable.
if you add a security review that connects to the email server and then reviews all emails for PHI to make sure there is no PHI info (without using Virtru) it will be awesome.

**What do you dislike about Virtru Email Encryption?**

when you turn on SSO
the user management is kinda stupid
so if you can change that, it will be awesome.
adding to a Google group and then syncing the servers 
then review the user status is too much

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

our PHI security
using Virtru make our life easier to pass HiTrust certification and make sure our auditors are happy and pass our audit.
for email security Virtru is the best

  ### 50. Provides a much-needed service to protect health information/personal details in modern times.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lauren L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about Virtru Email Encryption?**

The functions are easily accessible and formatted efficiently.

**What do you dislike about Virtru Email Encryption?**

Sometimes, messages that do not need to be encrypted are sent in that fashion without an option to disable it (Virtru could easily enable a pop-up window to appear that requires you to confirm that you would like to send it with encryption turned off).  There are occasions when encrypted messages do not send.  I either wait for an extended period of time for an encrypted  message to send, find a message that I thought had sent in my drafts, or I restart Outlook and try again.  The arrangement to encrypt previous messages in an email chain does not provide ease for the included parties to confirm earlier discussion/details without going back through their inbox and finding the original message.  I am not sure that there is a workaround for this that is HIPAA compliant but it would be nice.

**What problems is Virtru Email Encryption solving and how is that benefiting you?**

Virtru is allowing me to send PHI about participants in stated Medicaid Home and Community-Based waivers virtually and to perform my job functions on a daily basis.


## Virtru Email Encryption Discussions
  - [How do I improve the performance of the application?](https://www.g2.com/discussions/49765-how-do-i-improve-the-performance-of-the-application) - 1 comment, 1 upvote
  - [What is Virtru?](https://www.g2.com/discussions/what-is-virtru) - 6 comments
  - [What is Virtru email?](https://www.g2.com/discussions/what-is-virtru-email) - 1 comment
  - [How much does Virtru cost?](https://www.g2.com/discussions/how-much-does-virtru-cost) - 1 comment
  - [Is Virtru secure?](https://www.g2.com/discussions/is-virtru-secure) - 1 comment

- [View Virtru Email Encryption pricing details and edition comparison](https://www.g2.com/products/virtru-email-encryption/reviews?login_required=true&page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-08+22%3A31%3A10+-0500&secure%5Bsession_id%5D=0482d1a6-3790-4dd4-aef5-83cc4b97734f&secure%5Btoken%5D=e0ab320ad919505bdabf2bb8d14037d312319c559b14f9b599ee0aa5c1b30d11&format=llm_user)
## Virtru Email Encryption Integrations
  - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [MS Outlook Help Email Backup Software](https://www.g2.com/products/ms-outlook-help-email-backup-software/reviews)

## Virtru Email Encryption Features
**Additional Functionality**
- Phishing Protection
- Threat Response
- Domain Check
- Security Auditing
- AI/Machine Learning
- Third-Party Integrations
- AI Copilot
- Reporting/Analytics
- Anomaly/Malware Detection
- SURLB/URIBL Filtering
- Activity Dashboard
- Scheduled/Automated Reports
- For MSPs
- Whitelisting/Blacklisting
- Fraud Detection
- Spam Blocker
- Spam Quarantine
- API
- Data Leak Prevention
- Encryption
- Audit Trail
- Real-Time Monitoring
- Spam Analysis
- Policy Management
- Alerts/Escalation
- Email Management
- Vulnerability Scanning
- Generative AI
- Threat Protection
- Email Attachment Protection
- Email Filtering
- Two-Factor Authentication

**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging
- PCI Compliance

**Data Protection**
- Data Masking
- Data Encryption/Security
- Data loss Prevention
- Anomoly Detection
- Sensitive Data Compliance

**Data Protection**
- Sensitive Data Discovery
- Structured and Unstructured Data
- Encryption
- Persistent Protection
- Data Governance and Access Management
- Audit and Reporting
- Web Traffic Reporting
- Real-Time Reporting
- Real-Time Data
- Endpoint Protection
- DDoS Protection

**Security**
- Encrypted Storage
- Anomoly Detection
- Data loss Prevention
- Policy Enforcement

**Administration**
- Compliance
- Email Clients
- Role-Based Rules

**Functionality**
- Anti-Spam
- Anti-Phishing
- SURLB/URIBL Filtering
- Outbound Email Monitoring
- Archiving
- Reporting
- On-prem deployment
- Email Attachment Protection
- Phishing Protection
- Single Sign On
- Email Monitoring
- Real-Time Monitoring

**Encryption Techniques - Email Encryption**
- Encryption Algorithms
- Transport Encryption
- End-to-End Encryption

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Third-Party Integrations
- Data Import/Export
- Secure Data Storage
- Audit Trail
- Collaboration Tools
- Reporting & Statistics
- Drag & Drop
- Search/Filter
- Archiving & Retention
- Vulnerability Scanning
- Customizable Reports
- Data Security
- Self Service Portal
- Customizable Forms
- For Healthcare
- Document Storage
- Risk Alerts
- API
- Generative AI
- HIPAA Compliant
- Activity Tracking
- Access Controls/Permissions
- Real-Time Reporting
- Document Templates
- Reminders
- Compliance Tracking
- Version Control
- Activity Dashboard
- Risk Analysis
- Monitoring

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Encryption**
- Email Encryption
- File Transfer Encryption
- Data Encryption
- Document Encryption
- Cloud Encryption
- Application Encryption
- P2P Encryption

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Analysis**
- Cloud Gap Analytics
- Compliance Monitoring
- User Analytics

**Compliance**
- DLP Configuration

**Availability**
- Regional Support
- Scalability

**Administration**
- Reporting and Monitoring
- Breadth of Partner Applications
- Auditing

**Access Control**
- User, Role, and Access Management
- Access Rights
- User Analytics
- Compliance Monitoring

**Detection**
- Activity Monitoring

**Authentication, Verification, and Access Controls - Email Encryption**
- Revocation Mechanisms
- Access Controls
- Digital Signatures
- Certificate Authorities

**Agentic AI - Secure Email Gateway**
- Proactive Assistance

**Additional Functionality**
- Activity Dashboard
- Audit Trail
- Allow/Block List
- Generative AI
- Vulnerability Scanning
- Active Directory Integration
- Threat Response
- Search
- Intrusion Detection System
- Compliance Management
- Spam Blocker
- Encryption
- Data Verification
- Audit Management
- Alerts/Escalation
- Policy Management
- Customizable Reports
- Archiving & Retention
- Data Synchronization
- Activity Tracking
- Microsoft Outlook Integration
- SSL Security
- Secure Login
- Third-Party Integrations
- Spam Detection
- Real-Time Notifications
- Scheduled/Automated Reports
- Email Tracking
- Fraud Detection
- Event Logs
- Data Retention Management
- Backup and Recovery
- Threat Intelligence
- Whitelisting/Blacklisting
- Data Import/Export
- Two-Factor Authentication
- Reporting & Statistics
- Anti Virus
- Data Loss Prevention
- Risk Alerts
- Access Controls/Permissions
- Password Management
- AI Copilot
- Authentication

**Security**
- Data Security
- Data loss Prevention
- Security Auditing
- Real-Time Data
- Cloud Application Security
- SSL Security

**Compliance**
- Authentication
- User Management
- Key Management
- Two-Factor Authentication

**Administration**
- Database Management
- Backup
- API / integrations

**Administration**
- Auditing
- Data Discovery
- Access Control

**Usability**
- Cross-Platforms
- Generative AI
- Data Visualization

**Administration**
- Auditing
- Compliance
- Management Console

**Protection**
- Targeted Attack Prevention
- Policy Enforcement

**Security Enhancements and Auditing - Email Encryption**
- Malware Scanning
- Reporting
- Audit Trails
- Data Loss Prevention (DLP)

**Additional Functionality**
- Threat Response
- Real-Time Analytics
- Collaboration Tools
- Secure Login
- AI/Machine Learning
- Data Security
- Single Sign On
- Behavioral Analytics
- Prioritization
- Reporting & Statistics
- IOC Verification
- Monitoring
- Third-Party Integrations
- Two-Factor Authentication
- Server Monitoring
- Vulnerability Scanning
- Activity Tracking
- Activity Dashboard
- HIPAA Compliant
- Event Logs
- Risk Assessment
- Real-Time Notifications
- AI Copilot
- Real-Time Monitoring
- Whitelisting/Blacklisting
- Authentication
- Audit Trail
- API
- Access Controls/Permissions
- Activity Monitoring
- Alerts/Notifications
- Secure Data Storage
- Risk Alerts
- Behavior Tracking
- Anti Virus
- Tokenization
- Security Auditing
- SSL Security

**Identity**
- SSO
- Governance
- User Analytics
- Real-Time Analytics
- Visual Analytics
- Reporting/Analytics

**Management**
- Backup
- Backup and Recovery
- File Management
- Credential Management
- Compliance Management
- Policy Management
- Incident Management
- Password Management

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Integration, Compatibility, and Usability - Email Encryption**
- User-Friendly Interfaces
- APIs and SDKs
- Email Client Integration
- Automation

**Agentic AI - Intelligent Email Protection**
- Autonomous Task Execution
- Adaptive Learning

**Additional Functionality**
- Alerts/Notifications
- AI Copilot
- Access Controls/Permissions
- Endpoint Management
- Intrusion Detection System
- Compliance Management
- HIPAA Compliant
- Search/Filter
- API
- Two-Factor Authentication
- Data Visualization
- Risk Assessment
- Real-Time Monitoring
- Event Logs
- Activity Dashboard
- Audit Management
- Cloud Security Policy Management
- Vulnerability Protection
- Anti Virus
- Incident Management
- Threat Intelligence
- Real-Time Reporting
- Reporting & Statistics
- User Management
- Encryption
- Vulnerability Scanning
- Generative AI
- Status Tracking
- Third-Party Integrations
- Real-Time Notifications
- Patch Management
- Monitoring
- Cloud Encryption

**Additional Functionality**
- PCI Compliance
- HIPAA Compliant
- Secure Login
- Access Controls/Permissions
- Tokenization
- Real-Time Monitoring
- Threat Response
- SSL Security
- AI Copilot
- Remote Access/Control
- Generative AI
- Active Directory Integration
- Security Auditing
- API
- Reporting/Analytics
- Alerts/Escalation
- Single Sign On
- Event Logs
- Activity Dashboard
- Secure Data Storage
- Audit Trail
- Third-Party Integrations
- Data Security
- Activity Tracking

## Top Virtru Email Encryption Alternatives
  - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (609 reviews)
  - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews)
  - [Egnyte](https://www.g2.com/products/egnyte/reviews) - 4.4/5.0 (1,137 reviews)

