# vinSUITE Reviews **Vendor:** Granbury Wine Solutions **Category:** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce) **Average Rating:** 3.9/5.0 **Total Reviews:** 4 ## About vinSUITE You Sell Wine. We Make It Easier. From the tasting room to the web, vinSUITE offers wineries of all sizes software solutions designed specifically to help manage their business efficiently, increase direct-to-consumer wine sales, and stay connected to customers. Our robust, integrated, and intuitive software allows wine businesses to carefully craft their customer experience and grow sales across multiple platforms and environments. Backed by service from longtime industry experts, we understand the needs of your wine business, whether you’re a global enterprise or a small, family-owned operation looking to grow. At vinSUITE, we take pride in providing not only the best wine sales technology, but also the best customer support in the industry. Voted “Best Wine Industry Supplier” three years in a row by our peers! Request a demo to learn more: https://www.vinsuite.com/request-a-demo ## vinSUITE Reviews ### 1. Willamette Valley Wine Industry Professional Reviews vinSUITE **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2018 **What do you like best about vinSUITE?** Once you actually learn all of the intricacies of the platform, a user is typically able to get everything accomplished that they would like to... However, said the learning curve is fairly steep, and therefore it requires a technologically savvy or digital native to get to an administrative level and use the platform accordingly. **What do you dislike about vinSUITE?** The site editor feature, which enables us to make changes to our website is nowhere near as user-friendly or intuitive as some of the new website development platforms such as Squarespace, Weebly, Wix, etc... Similarly, the e-commerce features are somewhat wanting, **Recommendations to others considering vinSUITE:** All platforms are very sticky and so this is not a decision to be made lightly... We've spent quite some time with the tech support on the phone, and at times, we were instructing them how to to use the platform versus them instructing us... **What problems is vinSUITE solving and how is that benefiting you?** POS transactions, website/e-commerce management, and also Wine Club processing and fulfillment ### 2. Review of VinSuit **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2017 **What do you like best about vinSUITE?** It allows easy access finding members, tracking past member purchases. **What do you dislike about vinSUITE?** It sometimes freezes up, isn’t very user friendly for employees who do not have basic computer skills. Also the mobile version can’t print receipts, which is frustrating and a hassle if a customer or employee messes up the email. **What problems is vinSUITE solving and how is that benefiting you?** Easy transactions for members, it is very detail oriented, which allows for lots of tracking. ### 3. Use for managing members and online purchase processing/website additions **Rating:** 4.5/5.0 stars **Reviewed by:** Jaime P. | HR Specialist/Executive Administrator, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2016 **What do you like best about vinSUITE?** Once members are entered into the system updating and maintaining their information is very simple. **What do you dislike about vinSUITE?** The Site Editor Feature is not as intuitive as I would like. **What problems is vinSUITE solving and how is that benefiting you?** this software enables me to looking up member information, maintain company website, process member purchases all in one software - which is a time saver. This is much more beneficial than having to use multiple programs to do the same thing. ### 4. Great service, but rigid **Rating:** 4.0/5.0 stars **Reviewed by:** Ronnie S. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2016 **What do you like best about vinSUITE?** It provides a ton of functionality to process a variety of different orders. **What do you dislike about vinSUITE?** I'd like the ability to customize some aspects, however, these are option as of yet. **Recommendations to others considering vinSUITE:** Great service, company has been recently doing a lot of updates to better increase flexibility. **What problems is vinSUITE solving and how is that benefiting you?** Site management, order management, club process, and member database ## vinSUITE Discussions - [What is vinSUITE used for?](https://www.g2.com/discussions/what-is-vinsuite-used-for) - [View vinSUITE pricing details and edition comparison](https://www.g2.com/products/vinsuite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+16%3A18%3A57+-0500&secure%5Bsession_id%5D=55517110-f657-436b-a47d-0206732a4954&secure%5Btoken%5D=d98ebc321bf00fa7d280a1aaaa4f2d1e7e7beee623466d59f7d9213f5c31f1df&format=llm_user) ## vinSUITE Features **Reporting** - Reports & Analytics - Data Transfer Tools **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration ## Top vinSUITE Alternatives - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (571 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (849 reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - 4.1/5.0 (592 reviews)