Vervoe Reviews & Product Details

Vervoe's mission is to make hiring about merit, not background. Vervoe is a skills assessment platform that helps enterprises see who can do the job, based on evidence, not resumes. It is used mainly for hiring, and also to assess the skills of existing employees. Its role-based assessments are built on real job tasks, and every result is explainable, so candidates, hiring managers, and legal teams can see why. Vervoe is built for large employers that hire in repeatable roles at volume. Vervoe's assessments have been validated using data from millions of candidates, and the platform undergoes an annual bias audit by Holistic AI, an independent auditor. Customers include Lumen Technologies, Australia Post, Rentokil, Kroll, dentsu, and Tennis Australia. Vervoe is headquartered in Melbourne, Australia, with a growing presence in the United States. Learn more at vervoe.com.

Seller

Vervoe

Discussions

Vervoe Community

Languages Supported

English, Spanish

Solution Type

Best-of-Breed

Overview by

Mel Macdonald

Used by Flow and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Vervoe Integrations

(18)

Verified by Vervoe

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Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/24/2023

"Important tool for recruiting"

5/5

What do you like best about Vervoe?

Vervoe simplified and improved our hiring process. We are capable of quickly identifying a shortlist of candidates based on customizable assessments for any job role. It can be used as a preliminary screening tool by utilizing written, audio, or video content. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

We've been really happy with Vervoe as a tool and the support as well. Review collected by and hosted on G2.com.

Alan B.

Client Success Representative

Small-Business (50 or fewer emp.)

12/5/2022

"An Essential Part Of Our Hiring Process"

5/5

What do you like best about Vervoe?

With Vervoe we can create custom assessments for each of the roles we are trying to fill, and quickly assess thousands of candidates. Since we hire primarily on behalf of our clients, we can also share a candidate's profile with an external link. The process is pretty intuitive at every step. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

There is a question bank that you can create overtime. This should make reusing questions easier, but there's currently no way to manage those questions after you've saved them. I resorted to saving my frequently used assessment questions in a Google Doc. Review collected by and hosted on G2.com.

What problems is Vervoe solving and how is that benefiting you?

Vervoe really helps with the knockout process. The assessments allow us to test whether a candidate really has the skills to succeed in the role. Most candidates are used to being parsed based on the content of their resume, but we test for skills first, and then verify the resume afterward. Vervoe allows us to do this smoothly. The other great feature is the AI scorer. As long as we grade 20 candidates manually, the AI will then be able to grade the hundreds or (in our case) thousands of candidates that we can't possibly get to. The top 10-20 can then be reviewed manually, and that's how we end up with our top 2-5 candidates. Review collected by and hosted on G2.com.

Garth C.

Mid-Market (51-1000 emp.)

7/18/2023

"Quick and simple"

3/5

What do you like best about Vervoe?

Great way to assess candidates, let's you see what they can do before you hire them Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

Nothing really, would like adaptive testing Review collected by and hosted on G2.com.

Kate M.

Small-Business (50 or fewer emp.)

7/21/2023

"Amazing product which helps a lot in the recruitment process"

5/5

What do you like best about Vervoe?

Ability to customize things. Also, I really enjoy the User Interface and user experience. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

There's nothing that I don't like so far really. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/13/2023

"Great way to review and choose Candidates"

5/5

What do you like best about Vervoe?

Ease of use and layout is very useful and helps with making a decision on candidates. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

Nothing comes to mind. I think we could potentially use this more. Review collected by and hosted on G2.com.

Lavi G.

Senior Executive Human Resources

Consumer Services

Enterprise (> 1000 emp.)

4/13/2023

"Vervoe"

5/5

What do you like best about Vervoe?

Vervoe is one of the best assessment tools, and the best thing about it is we can modify our assessments as per the requirement. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

As of now i don't have anything to dislike about this tool, it is really helpful for me Review collected by and hosted on G2.com.

Matthew D.

Founder and Director

Small-Business (50 or fewer emp.)

8/31/2023

"Helpfull but always increasing prices"

1/5

What do you like best about Vervoe?

It is intuitive and easy to use. The pre assessments are good. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

They are always increasing the prices. Are not loyal to customers Review collected by and hosted on G2.com.

Alexandra W.

Talent Acquisition Specialist

Enterprise (> 1000 emp.)

12/8/2022

"Outstanding service and partner"

5/5

What do you like best about Vervoe?

Streamlines our entry-level recruitment process, removes the barrier to entry and creates an objective recruitment process which has increased the diversity of our candidate pool and increased the quality of candidates we hire. Metrics such as retention and performance have all increased since we started using Vervoe. We also love the dedicated support we received from the Vervoe team. Whenever we have a question or a new idea, the team are so quick to jump on a call and provide their expert advice Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

The only downside to using Vervoe is that it works so well that we have stopped exploring other options and providers, which is maybe a bit short-sighted Review collected by and hosted on G2.com.

What problems is Vervoe solving and how is that benefiting you?

Vervoe is solving a significant problem for us, which is why we implemented it in the first place: access to our entry-level roles. Before implementing Vervoe, our candidate pool was very much only marketing, media and advertising graduates. By using Vervoe, we can advertise our jobs to everyone, and regardless of their background, we pick the best 10% Review collected by and hosted on G2.com.

Kamrie B.

Enterprise (> 1000 emp.)

7/20/2023

"Efficient and quick!"

5/5

What do you like best about Vervoe?

Helps to expedite the interview process. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

Not talking with the candidates directly. Review collected by and hosted on G2.com.

Steffen S.

Creative Director

Small-Business (50 or fewer emp.)

8/25/2022

"Disappointing - Candidates complained about experience."

0.5/5

What do you like best about Vervoe?

The premade English test was OK and saved us some work to set up an assessment for English proficiency. Review collected by and hosted on G2.com.

What do you dislike about Vervoe?

Our experience with Vervoe has been disappointing for several reasons:

- Candidates complain that Audio and Video recording does not work for them and/or take a long time to process. We have reported this to customer support and got the answer that it cannot be fixed.

- The code editor/test was unusable for most candidates and caused so much frustration that we had to replace it with a simple text box.

- AI grading is pretty much useless. It takes even more time for us since we have to train the AI and correct its grading manually for each candidate.

- Pricing model feels arbitrary and is completely unflexible. We had to dismiss dozens of candidates, just because we hit the arbitrary 100 candidate limit and customer support had no way to give us access to those candidates' results. It's unacceptable and embarrassing to have to tell our candidates that we have to reject them because we would have to wait two weeks for Vervoe to unlock their tests.

- The UI to grade the tests is laggy and inefficient. We planned to use Vervoe to reduce the time needed to evaluate tests, however, it turned out that our staff spends more time grading tests than before using other solutions.

- Customer support does the bare minimum to close the tickets and showed at no point willingness nor capability to fix our reported issues.

Considering all the points above, there is no way that we could justify a yearly commitment and the monthly subscription is limited in so many ways that it made it unfeasible for our hiring process. Review collected by and hosted on G2.com.

Response from Simone Malone of Vervoe

edit

Hi Steffen,

Thanks so much for your honest feedback, and we're sorry to hear your expectations were not met! We sincerely value the experience of all customers and their candidates on our platform, and we want to ensure you have a more positive one.

Unfortunately, we've found that most audio and video problems occur locally on the candidate's device. However, our team have come up with a list of troubleshooting steps that we are more than happy to walk the candidates through. We encourage candidates to reach out to our support team at support@vervoe.com for any questions or concerns they may have. If there seems to be any issue within the platform, we also encourage all feedback to be sent to the support team, so we can then urgently escalate the information to the respective department.

As for the AI grading feature, we can certainly understand not having much time to manually grade via the Optimize feature. The good news is, due to the grading scale/sample answers that your team inputs upon creating the assessment, our AI is about 83% accurate without any manual grading! However, if you prefer 99%+ accuracy and for the AI to learn your company's personal preference in an answer, manually grading the few suggested assessments would immediately help achieve that percentage.

We want to emphasize our apology for your expectations not being met. However, if you are open to learning more about how to optimize your experience on the platform, please do not hesitate to reach out! We are here to help.