# Verkada Reviews
**Vendor:** Verkada  
**Category:** [Physical Security Software](https://www.g2.com/categories/physical-security)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 139
## About Verkada
Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals&#39; privacy. Designed with simplicity in mind, Verkada offers six product lines — video security cameras, door-based access control, air quality sensors, alarms, workplace, and intercoms — that provide unparalleled visibility through a single cloud-based software platform.



## Verkada Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Verkada, finding it simple and efficient for cloud-based security solutions. (30 reviews)
- Users appreciate Verkada&#39;s **excellent customer support** , praising its ease of use and 24/7 assistance availability. (13 reviews)
- Users praise the **reliable integration** of Verkada cameras with various third-party apps and their excellent user interface. (13 reviews)
- Users value the **ease of integration** with Verkada, enhancing their security system&#39;s functionality and growth potential. (8 reviews)
- Users praise the **simple interface** of Verkada, making it easy to use for everyone, even non-tech individuals. (8 reviews)
- User Interface (8 reviews)
- Users appreciate the **high quality of camera footage** from Verkada, enjoying clear, detailed images even when zoomed in. (7 reviews)
- Access Control (6 reviews)
- Efficiency (6 reviews)
- Helpful (6 reviews)

**What users dislike:**

- Users find Verkada **expensive** , as high licensing costs limit budgeting for non-profit organizations and implementation. (15 reviews)
- Users experience **access issues** due to lack of IP filtering and problematic software updates affecting functionality. (4 reviews)
- Users experience significant **connectivity issues** with Verkada, causing downtime and impacting confidence in emergency functions. (3 reviews)
- Users report issues with **inaccurate detection** of tailgating and &quot;unknown user&quot; errors affecting their access control experience. (3 reviews)
- Users notice **missing features** in Verkada, such as lack of IP filtering and manual software update options. (3 reviews)
- Dependency Issues (2 reviews)
- High Licensing Costs (2 reviews)
- Lagging Performance (2 reviews)
- Limited Accessibility (2 reviews)
- Limited Features (2 reviews)

## Verkada Reviews
  ### 1. Effortless Building Access, Needs Backup Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam T. | CSM, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2026

**What do you like best about Verkada?**

I find Verkada incredibly easy to set up, which took less than a few minutes. It's great not having to worry about carrying a keycard anymore since everything is registered to my mobile device. My security and IT team can grant me access just by waving my phone over a small device on the wall. It's very convenient for gaining easy access to the building, restrooms, and office spaces, with everyone having a key connected to their phone or smartwatch.

**What do you dislike about Verkada?**

There's no backup if I forget my phone. Without my mobile device, I can't access the building at all.

**What problems is Verkada solving and how is that benefiting you?**

Verkada secures our building and offices, provides easy access via phone or smartwatch, eliminates keycards, and setup takes just minutes.

  ### 2. Flexible Platform with Intuitive Controls for Easy Administration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark B. | Vice President, GRC, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Verkada?**

It is a flexible platform with intuitive controls, making it easy to administer. The camera controls are easy to support and the physical access door controllers make managing access during onboarding and offboarding personnel a breeze.

**What do you dislike about Verkada?**

The bluetooth recognition feature on the mobile app does not always unlock the door quickly, which does not result in the expected time savings and convenience of leaving your mobile device in your bag or pocket.

**What problems is Verkada solving and how is that benefiting you?**

Verkada provides multiple levels of physical security for our offices.

  ### 3. Camera system with a variety of options that works for us

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tania C. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Verkada?**

The Verkada camera system has been a great fit for the Morris Thompson Cultural and Visitors Center. With both indoor and outdoor cameras, we get clear, reliable coverage of key areas. It’s easy to use, with cloud access that lets us check footage anytime, from anywhere. The motion alerts are helpful, and sharing clips is simple. Overall, it’s made our space feel safer and more secure and when we need assistance, the customer service is exceptional. Additionally, they reliably work even in our extreme temperatures, still offering video even at temperatures of -50F.

**What do you dislike about Verkada?**

Our downsides would be related to having to rely on internet in an area where internet can be spotty and the costs of the annual license. The cost is not unreasonable, the costs do give access to reliable and helpful service, but as a small non-profit, we look at every dollar spent, and this is worth or while, but we do wince when paying the bill.

**What problems is Verkada solving and how is that benefiting you?**

We have a 38,00 sq ft commercial building that sees foot traffic of over 160,000 people/year. We monitor activity in and around the facility, and are able to keep an eye on what is happening. We are working hard to extend this camera system, as it serves our needs, and hope to be able to implement that plan. It allows us to be able to keep on things remotely, offer an exterior webcam (our Antler Arch) for people to enjoy from our web page.

  ### 4. All-in-One Security Management Made Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joe S. | Technical Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Verkada?**

A single portal to manage my security and set permissions which is great

**What do you dislike about Verkada?**

So far not much, the team did great when installing and communicated throughout the process without me having to ask

**What problems is Verkada solving and how is that benefiting you?**

We had an outdated system that needed to be replaced and Verkada came in and was able to replicate everyone’s permissions for access onto the new system. Now I can see everything from one view point without having to log into different places.

  ### 5. 6 locations full of Verkada products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lis T. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

We may be a smaller company than other Verkada customers but I feel that there are so many ways to integrate with your system and continually grow with your product line. The service is great when needed and the products that we have had since the beginning of our partnership with Verkada are still going strong.

**What do you dislike about Verkada?**

I’ve had two issues that I can think of off the top of my head. One being that ‘tailgating’ is found even if the users coming thru the door both scan their badge. Two being the “unknown user” when scanning a badge from a wallet. There has to be a way to adjust this. We currently installed a keypad on our turnstile and ever since the keypad was installed, we receive so many “unknown user” errors.

**What problems is Verkada solving and how is that benefiting you?**

Currently working on a project to look at installing cameras in our warehouse to assist with inventory control and fines we receive from our customers for missing products and not shipping in full.

  ### 6. High-Quality Video, Bandwidth Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Verkada?**

I love the quality of the camera footage with Verkada. You can zoom in and still have a high level of detail without it getting distorted or fuzzy. The initial install of the camera was straightforward, and the setup and login for viewing was easy.

**What do you dislike about Verkada?**

The biggest downside is that it takes an enormous toll on our bandwidth over the network. I would almost recommend putting the cameras on a separate network so that it doesn't slow down daily operations on your main network.

**What problems is Verkada solving and how is that benefiting you?**

I use Verkada cameras for high-quality video feeds to monitor the front lobby. The footage quality is impressive, allowing you to zoom in without losing detail.

  ### 7. Easiest cloud security setup on Earth!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony R. | Manager, Service Delivery - US Midwest, Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Setting up a new site within my organization is quite straightforward. The process is user-friendly and doesn't require much technical expertise, which makes it accessible for most team members. Overall, I find it easy to get a new site up and running.

**What do you dislike about Verkada?**

I haven't encountered any issues so far. If something does come up, I trust that the customer support team will be able to guide me through it. Their customer service truly stands out as the best!

**What problems is Verkada solving and how is that benefiting you?**

One of our offices was using a badge format that wasn’t included in the Verkada database. I provided the engineer with two test keycards, and they quickly began working on the problem. Within a few weeks, they had identified the correct format and resolved the issue. If they hadn’t been able to fix this, it could have been a dealbreaker for us!

  ### 8. A Company That Listens, And Develops Solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Verkada has been excellent at listening to our feedback and requests, giving us the opportunity to collaborate with their teams to develop or test new solutions tailored to our specific needs, especially when a product isn't already available in their portfolio. The Command Dashboard has also significantly improved the end user experience, making it much easier and more efficient to review footage and events without the need for a thick client.

**What do you dislike about Verkada?**

So far, I haven't encountered a situation where I couldn't find a solution or at least make progress toward finding a suitable product.

**What problems is Verkada solving and how is that benefiting you?**

We have a need to have video captured over ingredient mixing areas. Being able to track events down to a specific time window helps reduce the costs of throwing away more product as a result of a broad timeline, we can use vide to isolate down to very small window and know which part of a batch needs invalidated.

  ### 9. Easy to use and configure, and powerful tools to support safety

**Rating:** 4.5/5.0 stars

**Reviewed by:** alexander p. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The Command Center is very easy to user and configure. All modules work together in a single pane of glass. Verkada support is 24/7 assistance. The 10 yr hardware warranty is great value.

**What do you dislike about Verkada?**

The licensing costs are very high, for a non-profit organization. Licesnsing makes it hard to budget for implementing Verkada when certain programs can't swallow a yearly license fee going forward.

**What problems is Verkada solving and how is that benefiting you?**

Video archiving and recalling footage is superior with Verkada, compared to traditional DVR/NVR and CCTV. Is also has great user management for access control, and access to view cameras. The interface is simple so that even non-technical staff can learn how to use it.

  ### 10. Full ecosystem is a hit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The full ecosystem of products and functionality work incredibly well together. Still some separation in the admin experience but it’s getting better. They are pushing forward with new products and better functionality and a good pace.  The support services and warranty support are second to none. Our internal teams love the ease of use, quality of the product and continue to find more uses to support and improve our manufacturing operations.  I would definitely recommend the product and the overall experience with Verkada has been a true partnership.

**What do you dislike about Verkada?**

They are pushing into AI capabilities but so is most of the industry. The progress is there, but slow.  Would love to see them expand into detecting more actions and proactive safety alerts,

**What problems is Verkada solving and how is that benefiting you?**

Better clarity on workplace incidents, safety issues, process improvement opportunities.  It’s also a great visitor experience for anyone visiting our company.

  ### 11. Love Command

**Rating:** 5.0/5.0 stars

**Reviewed by:** David K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Very intuitive and easy to navigate. The Chat feature is top notch with quick response at all hours.

**What do you dislike about Verkada?**

At times things break, like time lapse eature. The good thing is that they are quick to repair.

**What problems is Verkada solving and how is that benefiting you?**

Allows my student employees to view critical areas of our facility while allowing me to monitor the facility after hours.

  ### 12. Absolutely Love IT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd B. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

From the sales to the support teams I have had an awesome experience with deployment to operations. I can visualize the limitless possibilities that my organization can use Verkada to add value.

**What do you dislike about Verkada?**

Not much to say here except that I cannot deploy fast enough only because I am one person

**What problems is Verkada solving and how is that benefiting you?**

It has integrated our Cameras, Access Control, and alarms across multiple facilities and we are looking to keep IT going.

  ### 13. Good Camera software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Giovanni P. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Verkada?**

It is easy to use for regular users and to set up user permissions.

**What do you dislike about Verkada?**

Doesn't have an IP filter for accessing it

**What problems is Verkada solving and how is that benefiting you?**

Security Monitoring

  ### 14. Verkada is very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

One of the best parts of Verkada is the ease of access to everything in command.  Having the tiles under cameras to view previous events is very helpful.

**What do you dislike about Verkada?**

Not having the ability to provide lower scale roles to various people in our organizations.

**What problems is Verkada solving and how is that benefiting you?**

The new reunification platform will be very helpful and put into use right away.

  ### 15. Fast response and easy to use platform for all employee levels.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Platform has everything in one place. Makes investigation and inspections a breeze with no deficiencies.

**What do you dislike about Verkada?**

Sorry I have no complains. If you have an issue with any of the equipment the team will help find solutions without waisting time and customer money.

**What problems is Verkada solving and how is that benefiting you?**

Searching events has been a tremendous tool to complete investigation in record time.

  ### 16. Very happy customer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Damien L. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The technology and quality of the products are great, but their customer service and ability to assist my company with unique issues is unmatched

**What do you dislike about Verkada?**

the only downside is corporate buy in on a product that is more expensive than the competitors, despite the added features competitors don't offer

**What problems is Verkada solving and how is that benefiting you?**

keeping buildings secure and people safe

  ### 17. Simple and streamlined yet extremely powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The overall UI and UX are incredible. Extremely easy to manage yet very powerful.

**What do you dislike about Verkada?**

I have no actual dislikes at this moment. It meets all of our needs and then some.

**What problems is Verkada solving and how is that benefiting you?**

Securing our sites with video surveillance and AC. Empowering HR and Safety Manager to ensure safety during emergencies via Roll Call.

  ### 18. Verkada is the Apple of Cloud/Physical Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan Z. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Single pane of glass, high quality, ease of use for users/admins

**What do you dislike about Verkada?**

Some products require too many others to get going

**What problems is Verkada solving and how is that benefiting you?**

We use Verkada for all physical security aspects.  Cameras, access, Guest check-in and sensors.  We love the one stop shop it provides for our security needs.

  ### 19. We use this product for law enforcement and we have had a lot of success with this product.

**Rating:** 5.0/5.0 stars

**Reviewed by:** William  W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The ability to use context cameras with LPR reads.

**What do you dislike about Verkada?**

We would like  to be able to see where license plates have been hiting in surrounding cities that also use Verkada.

**What problems is Verkada solving and how is that benefiting you?**

Locate stolen vehicles, suspect vehicles, wanted subjects, identify suspects, and locate missing subjects as well.

  ### 20. How Verkada is stepping up our safety for our schools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve R. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

One platform for all of our needs, visitor management, cameras, access control and so much more

**What do you dislike about Verkada?**

Nothing, there is not one thing that we do not like about Verkada

**What problems is Verkada solving and how is that benefiting you?**

We took Frankenstein systems and made it into one place for all of our needs.

  ### 21. 3 years Command User experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joel S. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The vast array of different hardware and AI features combined into a single ecosystem.

**What do you dislike about Verkada?**

The Command Portal is often confusing for new users and changes are sometimes released without warning.

**What problems is Verkada solving and how is that benefiting you?**

Verkada is creating a safer and more secure environment for our employees and customers.

  ### 22. Verkada is a huge help consolidating building security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kyle F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

All of the Camera's are accessible in a single pane.

**What do you dislike about Verkada?**

Installation can take a long time when you rip and replace all cameras.

**What problems is Verkada solving and how is that benefiting you?**

Verkada's cloud retention makes it easy to expand video retention as your needs expand, and it is modular to the cameras.

  ### 23. Secure everything under one pane of glass

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peyton M. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

they stand behind their products, the 10 year no questions asked warranty, support is great

**What do you dislike about Verkada?**

some of the earlier cameras had issues with water ingress but they stood behind their products and replaced the water logged units.

**What problems is Verkada solving and how is that benefiting you?**

cameras and access control

  ### 24. Very good. Few issues with intercom but cameras have been flawless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clay C. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Simplicity and ease of use. Setting up a new camera is one of the easiest things to do compared to other security systems

**What do you dislike about Verkada?**

I guess the cost. But you get what you pay for

**What problems is Verkada solving and how is that benefiting you?**

Security events at our hospital

  ### 25. Positive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harry T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

I like the way all of the platforms intergarate and work together

**What do you dislike about Verkada?**

I am still new to the platforms so have yet to find any real dislikes

**What problems is Verkada solving and how is that benefiting you?**

Verkada has helped us solve coverage issues throughout our site

  ### 26. One stop shop

**Rating:** 4.5/5.0 stars

**Reviewed by:** John L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Makes my life easier at work and helps me sleep better at night

**What do you dislike about Verkada?**

Cost.  Just the cost.  I wish I could afford it all.

**What problems is Verkada solving and how is that benefiting you?**

We are a k-12 school, so, help solving all of our safety needs.

  ### 27. Verkada

**Rating:** 2.5/5.0 stars

**Reviewed by:** Terence B. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

I like how all the systems are on one platform

**What do you dislike about Verkada?**

Troubleshooting the cameras can be difficult out the box and coming online. We also constantly have camera's offline that we have to RMA.

**What problems is Verkada solving and how is that benefiting you?**

Theft and

  ### 28. Verkada products and administration is very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** josh l. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The versatility of the products themselves, and the searchability of data.

**What do you dislike about Verkada?**

I honestly haven't found any downsides yet.

**What problems is Verkada solving and how is that benefiting you?**

Keep track of incidents around our facilities as well as physical security of the property.

  ### 29. Unbelievable

**Rating:** 5.0/5.0 stars

**Reviewed by:** david m. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The Command software is intuitive and very easy to use

**What do you dislike about Verkada?**

The cost might be prohibitive to some but it is worth the money spent

**What problems is Verkada solving and how is that benefiting you?**

Verkakd is helping with access control within our org

  ### 30. Love the integration of multiple devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** William P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The products are top notch and support is great

**What do you dislike about Verkada?**

The software updates on the Access side cause issues sometimes

**What problems is Verkada solving and how is that benefiting you?**

It is solving HR issues as well as student relations and issues

  ### 31. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The cameras and integration with other 3rd party apps.

**What do you dislike about Verkada?**

Nothing yet, its a awesome product. More school districts need to use it.

**What problems is Verkada solving and how is that benefiting you?**

Able to detect speed within our construction site.

  ### 32. everything is great, but it being web based there's features that are not available

**Rating:** 4.0/5.0 stars

**Reviewed by:** Omar G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

simple interface, easy to use on the app and computer

**What do you dislike about Verkada?**

web based, no way to cut mobile Access to users

**What problems is Verkada solving and how is that benefiting you?**

The reviewing process is very easy, specially on the app

  ### 33. Easy single pane of glass

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ericj L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Cloud based access, mobile platform, integration with legacy systems

**What do you dislike about Verkada?**

Costly licenses, everything requires a license to operate

**What problems is Verkada solving and how is that benefiting you?**

Single pane of glass for analytics. One platform does it all

  ### 34. Verkada Upgrade

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Upgrade from on prem to cloud based Verkada. Total direent world

**What do you dislike about Verkada?**

Lots of features lots to learn. Getting help from 3rd party vendor

**What problems is Verkada solving and how is that benefiting you?**

Video survalence and vape detection

  ### 35. Verkada is great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hector  B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

easy to use for the security team at our school

**What do you dislike about Verkada?**

I cant really think of something I don't like

**What problems is Verkada solving and how is that benefiting you?**

ALL from guest login to security video

  ### 36. K12 user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** David S. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Easy to use especially for those who are not in tech

**What do you dislike about Verkada?**

Price is high for K12, can only buy with grant money

**What problems is Verkada solving and how is that benefiting you?**

access control and tracking

  ### 37. Verkada 2025

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leslie C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Hearing about the new products. Also seeing they work.

**What do you dislike about Verkada?**

No, downside yet. I am still learning at this point.

**What problems is Verkada solving and how is that benefiting you?**

Verkada is helping with our access control.

  ### 38. Command reviw

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric Y. | IT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The ease of use and management within the product.

**What do you dislike about Verkada?**

The latency at times within the product.

**What problems is Verkada solving and how is that benefiting you?**

Better camera coverage and analytics. Advanced access co trol

  ### 39. exceptional service

**Rating:** 5.0/5.0 stars

**Reviewed by:** bryce b. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

i love the ask and educate culture throughout every department .

**What do you dislike about Verkada?**

I have no dislikes about the verkada command software.

**What problems is Verkada solving and how is that benefiting you?**

the cctv has been great

  ### 40. has made the safety of our district easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Casey  h. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

the easy to use app and desk top version

**What do you dislike about Verkada?**

the cost for every little thing that needs to happen

**What problems is Verkada solving and how is that benefiting you?**

just the constant 24 hour survalence

  ### 41. Verkada Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carlos T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The cloud base and the easy use of Verkada

**What do you dislike about Verkada?**

You can only use Verkada with Verkada and you can't use it with other cameras

**What problems is Verkada solving and how is that benefiting you?**

N/A

  ### 42. Streamlined and intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Verkada makes it very simple to follow a person of interest or an incident across different cameras and timeframes.

**What do you dislike about Verkada?**

Occasional downtimes negatively affect our ability to remain vigilant. At times, the panic buttons also go offline, which makes us less confident that they will function properly in an emergency.

**What problems is Verkada solving and how is that benefiting you?**

Panic buttons and surveillance.  Hopeful to expand to access control in the future.

  ### 43. Simple Access App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

I like how easy it is to provide access to remote sites for contractors / vendors from my phone. I don't have to physically drive out to the site to meet.

**What do you dislike about Verkada?**

I wish there was more customization for the Access and alert portions of the app

**What problems is Verkada solving and how is that benefiting you?**

It allows us to monitor our sites around the clock and alerting us to brek-ins

  ### 44. Very easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael E. | Director of IT, Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

easy to use and implement alonly with great customer support

**What do you dislike about Verkada?**

There is nothing that I really do not like about it

**What problems is Verkada solving and how is that benefiting you?**

Student issue

  ### 45. Ease of use and intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Support and SE information on products that I can talk to directly

**What do you dislike about Verkada?**

Pushy sales person and not being informed of new technologies

**What problems is Verkada solving and how is that benefiting you?**

Monitoring

  ### 46. Love Verkada!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chelsea V. | HR, AP, Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about Verkada?**

I feel safer with products and services like Verkada when I'm using the internet. Very easy to use, never need customer support because it is user friendly.

**What do you dislike about Verkada?**

Nothing. No complaints. Verkada has presented no issues.

**What problems is Verkada solving and how is that benefiting you?**

Verkada keeps my business safe on the internet and my people safe in the building. Verkada offers video camera, sensors, and other security measures. I do not worry about being hacked because of Verkada.

  ### 47. love the system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

Having access to cameras from anywhere allows for timely review of incidents as they occur.

**What do you dislike about Verkada?**

It might be an issue with my network, but I would appreciate better pixelation.

**What problems is Verkada solving and how is that benefiting you?**

I spoke with engineers regarding the process of transcribing audio from videos, as well as about a fleet management tool.

  ### 48. Streamlined and user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

I am pleased with how user-friendly the Command software is.

**What do you dislike about Verkada?**

It could benefit with easier access to some administrative sections

**What problems is Verkada solving and how is that benefiting you?**

an all in one solution to numerous sectors in secuirty. Physical access, surveillance, and soon to be emergency alerts. It works by limiting our control to one platform.

  ### 49. Great experience, very well organized and put together.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The clarity, facial recognition, easy to use

**What do you dislike about Verkada?**

Sometimes there is a lot of buffering at sites. Zooming in is too pixelated and hard to see specific details

**What problems is Verkada solving and how is that benefiting you?**

Quick to find incidents. 1000 times better and faster than our old DVR camera system. Easy to add and remove users.

  ### 50. Verkada is intuitive, advanced, and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Verkada?**

The reliability of the products we utilize

**What do you dislike about Verkada?**

There really isn't much I can say that I dislike. Reporting around Alarms has caused a minor inconvenience

**What problems is Verkada solving and how is that benefiting you?**

Connectivity - legacy systems have been challenged to stay on line and available. Verkada has never experienced any connectivity or reliability issues


## Verkada Discussions
  - [What is Verkada used for?](https://www.g2.com/discussions/what-is-verkada-used-for) - 1 comment

- [View Verkada pricing details and edition comparison](https://www.g2.com/products/verkada/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+06%3A50%3A16+-0500&secure%5Bsession_id%5D=f72dcbee-1d7a-43d2-acaf-0b1cd37fcd9b&secure%5Btoken%5D=8bf1b44f787ad8b570540d05614a203e8291d3ea18bdfd79fd53b16d87abede2&format=llm_user)
## Verkada Integrations
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)

## Verkada Features
**Setup**
- Turnkey
- Integrations

**Access**
- Storage
- Alerts
- Video Access
- Security
- Dashboard
- Analytics
- Collaboration

**Video Intelligence**
- AI-Based Search
- Object Detection

## Top Verkada Alternatives
  - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) - 4.6/5.0 (603 reviews)
  - [Spot AI](https://www.g2.com/products/spot-ai/reviews) - 4.8/5.0 (74 reviews)
  - [Eagle Eye Networks](https://www.g2.com/products/eagle-eye-networks/reviews) - 4.8/5.0 (48 reviews)

