Verizon Connect Reviews & Product Details

I can easily track our vehicles and see where are crews are located. If I need to pick up something or drop something off to them, or let a customer know about what time they will be on their property, Connect makes it easy to do so.

There are so many other features I have yet to explore, but this will be happening in the near future. Review collected by and hosted on G2.com.

Sometimes it logs me out and I have to log back in (not a big issues, just somewhat irritating if I am in a hurry). When first switching to the new spotlight, it sometimes took a while to load (doesn't seem to be an issue any more) Review collected by and hosted on G2.com.

The only benefit is that I can see where a vehicle is and check videos when alerts come through Review collected by and hosted on G2.com.

The customer service is pathetic. The software is limited, it won't even let me calculate the annual km's that each vehicle does. I am still being made to pay for equipment that has been paid in full and the rolled over a contract without my consent. The dates they put on the contract were incorrect. Absolutely pathetic customer service Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I wasn't thrilled with Verizon Connect because they wanted to triple the charges for new tracking devices, so I canceled the program. Their customer service follow-up plan needs improvement, and there is a high turnover of managers. We tried to cancel the contract the day after signing, but six months later, they're still sending me a cancellation request and trying to bill me for six months. We never installed or activated the new devices because of the expense. Review collected by and hosted on G2.com.

Nothing, it was an awful experience. Review collected by and hosted on G2.com.

Verizon Connect was absolutely trash. It caused more problems than it solved. We were promised it would be ready to use in Canada in time for when ELDs became mandatory, and that did not happen. The setup was a hassle, requiring each device to be hardwired into trucks by a third-party mechanic, which was complicated for a fleet of 60 trucks. The tracking feature was disappointing as it wasn't a live tracker, just an update every five seconds. Nothing worked well, and they need to improve everything or just scrap the whole project. It should have been a simple plug-and-play solution instead of needing to hire a technician for installation. Review collected by and hosted on G2.com.

I like Verizon Connect for its reliable real-time GPS tracking, easy-to-use dashboard, and detailed reporting. It helps improve driver safety, reduce fuel costs, and streamline operations. The insights and automation tools make managing a fleet more efficient and cost-effective overall. Review collected by and hosted on G2.com.

I dislike that Verizon Connect doesn’t allow putting devices on hold or temporarily suspending tracking without removing them. This makes managing seasonal or infrequently used assets less flexible and can lead to unnecessary charges or administrative work. Review collected by and hosted on G2.com.

Simple features, but with other options and integrations if needed. Review collected by and hosted on G2.com.

Would like a better interface in the daily reports section. Things can get a little complicated when doing detailed reports. Review collected by and hosted on G2.com.

Being able to use this system to help our customers, by knowing where everyone is and being able to dispatch the closest tech. Review collected by and hosted on G2.com.

Nothing really off the top that I can think of. This does exactly what we need it to do. Review collected by and hosted on G2.com.

live camera, is nice but you cant see the in side. Review collected by and hosted on G2.com.

you don't get a lot of live time which sucks Review collected by and hosted on G2.com.

It let me tracks the vehicles on the road, see locations and track their time. Review collected by and hosted on G2.com.

Checking the dash cam footage is a little confusing. Review collected by and hosted on G2.com.

Tracking our trucks location and seeing where they last were Review collected by and hosted on G2.com.

I really don't have to much dislike with it Review collected by and hosted on G2.com.