G2 reviewers report that Geotab excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Verizon Connect. Users appreciate its user-friendly interface and the abundance of features, including robust reporting options that help managers evaluate driving habits effectively.
According to verified reviews, Geotab's implementation process is praised for its simplicity, with many users highlighting the intuitive onboarding wizard that makes initial setup a breeze. In contrast, Verizon Connect has received feedback indicating that while it is easy to use, it may not match the seamless experience offered by Geotab.
Users say that Geotab provides superior support quality, with many reviewers noting the responsiveness and helpfulness of the support team. This is a stark contrast to Verizon Connect, where users have expressed concerns about the quality of support, indicating a need for improvement in this area.
Reviewers mention that Geotab's features for fleet tracking and management are highly regarded, particularly the logbook feature that simplifies compliance and tracking. On the other hand, while Verizon Connect offers useful features like true GPS updates, some users feel that it lacks the depth and versatility found in Geotab's offerings.
G2 reviewers highlight Geotab's strong performance in areas like safety and driver behavior tracking, with users noting the effectiveness of its alerts and geofencing capabilities. Conversely, Verizon Connect, while functional, has received lower ratings in these critical areas, suggesting that it may not provide the same level of insight into driver performance.
According to recent user feedback, Geotab's ability to adapt to various business needs is a significant advantage, with many users feeling it has been a good partner in business. In contrast, Verizon Connect, while appreciated for its simplicity, may not offer the same level of customization and adaptability that some users require.
Pricing
Entry-Level Pricing
Geotab
No pricing available
Verizon Connect
No pricing available
Free Trial
Geotab
Free Trial is available
Verizon Connect
No trial information available
Ratings
Meets Requirements
9.0
64
8.0
654
Ease of Use
8.4
87
8.3
659
Ease of Setup
8.4
78
7.7
549
Ease of Admin
8.5
45
8.1
552
Quality of Support
8.5
63
6.9
640
Has the product been a good partner in doing business?
Yes, we have that problem too. did they ask you to sign a contract extension too? the reason for this is technically they aren't selling you the units. ...Read more
OVER ALL PERFORMANCE AND COSTS
2 Comments
MH
The service is good, but their business model is not. i suppose if you were planning on having the service over a short period, it would be fine. But the...Read more
Worst customer service I have ever dealt with! You can't believe anything they say!
2 Comments
CR
Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha...Read more
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