--- title: UXCam Reviews meta_title: 'UXCam Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 211 reviews by the users' company size, role or industry to find out how UXCam works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 211 scale: '5' date_modified: '2026-08-04' parent_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- # UXCam Reviews **Vendor:** UXCam **Category:** [Product Analytics Software](https://www.g2.com/categories/product-analytics) **Average Rating:** 4.6/5.0 **Total Reviews:** 211 ## About UXCam UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. The company serves companies in 50+ countries and processes 100B+ data points every month. With UXCam, you can create funnels, retention charts, and dashboards to see what percentage of people are dropping off at each stage. Once you see a drop-off, you can zoom in and look at the recordings and heatmaps to understand why it happened. Book a free & quick demo on the UXCam website to learn more. ## UXCam Pros & Cons **What users like:** - Users value the **session replay feature** of UXCam for its clarity in understanding user interactions and improving design. (8 reviews) - Users commend the **awesome customer support** of UXCam, consistently providing excellent information and assistance whenever needed. (6 reviews) - Users value the **error tracking capabilities** of UXCam, enabling swift identification and resolution of issues in the app. (6 reviews) - Users value the **efficient user behavior tracking** of UXCam, which simplifies session analysis and reveals app bugs. (6 reviews) - Users value the **clear insights from heatmaps** that enhance understanding of user interactions and improve app design. (5 reviews) - Users value the **valuable insights** provided by UXCam, enhancing product understanding and improving user experience effectively. (5 reviews) - Personalization (4 reviews) - Users value **session recordings** in UXCam, providing essential insights into user interactions and improving app design. (4 reviews) - Session Recordings (4 reviews) - User Insights (4 reviews) **What users dislike:** - Users find the **dashboard overwhelming and not very user-friendly** , often requiring extra time for improvements. (3 reviews) - Users find the **search difficulty** challenging due to limited filters and non-intuitive dashboard navigation. (3 reviews) - Users find the **cluttered interface** overwhelming, suggesting a need for simplification to reduce information overload. (2 reviews) - Users find the **dashboard overwhelming** due to information overload, suggesting a need for simplification upon initial use. (2 reviews) - Users find the **filtering options inadequate** , alongside a less intuitive dashboard impacting overall usability. (2 reviews) - Users find the **information overload** in UXCam overwhelming, making it confusing and less accessible for designers. (2 reviews) - Users find the **learning curve steep** due to a daunting interface and overwhelming dashboard with extensive data. (2 reviews) - Users experience **performance impact** from session recordings, leading to slower load times and occasional unavailability of recordings. (2 reviews) - Users find a **steep learning curve** in UXCam, requiring significant effort to understand features and achieve desired results. (2 reviews) - Dashboard Usability (1 reviews) ## UXCam Reviews ### 1. A great tool to collect user's behavior **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2020 **What do you like best about UXCam?** Features like heatmaps and user flows are highly appreciated in mobile. **What do you dislike about UXCam?** Features other than session recordings are paid, different form tools like Hotjar, where you can use them with strict limitations. **What problems is UXCam solving and how is that benefiting you?** I got UXcam because I wanted to know what happened in reality with user flows and if they were looking for the right places to solve their problems. ### 2. Great way to understand your app's UX and UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **What do you like best about UXCam?** Simple, straightforward implementation and dashboard. Complete documentation. Easy to use dashboard. **What do you dislike about UXCam?** Their overview is too basic and simple, but they told me they're working on it for early next year, so it will be a blast! **What problems is UXCam solving and how is that benefiting you?** I'm understanding how my users consume my app, and what is the most important to them. I realized some features are invisible or not necessary for my users. ### 3. Easy and simple to implement **Rating:** 4.5/5.0 stars **Reviewed by:** João Paulo S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2020 **What do you like best about UXCam?** it is very simple to integrate with flutter, which made my experience as a developer very pleasant, the ux cam panel is simple and very complete **What do you dislike about UXCam?** the testing period is a little short, ideally two months **What problems is UXCam solving and how is that benefiting you?** Track application usage on a heat map ### 4. UXCam Benefits! **Rating:** 5.0/5.0 stars **Reviewed by:** Ikechi N. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about UXCam?** I really love the session replays, hotspots, and funnels I’m able to see within UXCam **What do you dislike about UXCam?** I’m excited for the improvements to segmentation coming soon! **What problems is UXCam solving and how is that benefiting you?** Helps us more easily track and improve our customers user experience ### 5. Easy way to see what users are doing & friendly customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about UXCam?** Suite of feature esp video recording at low bandwidth. Friendly service **What do you dislike about UXCam?** Should disclose prices upfront at least for the initial tiers. **What problems is UXCam solving and how is that benefiting you?** Sort of Inspectlet for mobile app. ### 6. valuable insights of users' behavior , very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about UXCam?** easy to use very intuitive give you a broad array of data **What do you dislike about UXCam?** missing the option to customize my own dashboard **What problems is UXCam solving and how is that benefiting you?** identifying app issues in critical funnels ### 7. Best Analytics tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about UXCam?** User video recording to understand users **What do you dislike about UXCam?** Nothing as far as my purpose. Thanks UX cam **What problems is UXCam solving and how is that benefiting you?** Understanding user experience and heatmap help to improve the app. ### 8. Super useful for new products, very communicative support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2020 **What do you like best about UXCam?** Screen recording options. NO PII options. Support quality. **What do you dislike about UXCam?** Minor issues - I would like a monthly program as well **What problems is UXCam solving and how is that benefiting you?** User Experience analysis ### 9. Best tool to find the real issues in your app's user experiense **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2019 **What do you like best about UXCam?** Very easy to integrate. It does not impact the app's performance at all. Very clean dashboards and easy to analyze. Very good support as well. **What do you dislike about UXCam?** I have not found any issues so far with UXCam. **What problems is UXCam solving and how is that benefiting you?** We are using UXCam for figuring out the user behavior and find out where they are facing the issues with app navigations. It helps a lot to find the reasons where your users are dropping out. By using UXCam, we were able to improve our conversion funnels by a big margin. ### 10. Best tool for understanding User Behavior **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa M. | Mobile Technical Lead, Computer Games, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2019 **What do you like best about UXCam?** Mobile Session Replay Full Screen Auto Replay Crash recording Heatmaps **What do you dislike about UXCam?** Does not provide detail event analytics . **What problems is UXCam solving and how is that benefiting you?** UXCam has helped our team to understand how users uses our app, figure out where they are struggling and pinpointing issues in conversion. Our whole product team uses it and every other Friday we love connecting UXCam on a TV and watching how users use our product. Additionally, the development team has also saved significant time figuring out crash issues by looking at session recording. ### 11. UX CAM Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Sunil W. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2017 **What do you like best about UXCam?** Its a great reliable service. Definitely recommend. This is better than any analytics tool as it shows you everything. No need to have any other mobile analytics tool. **What do you dislike about UXCam?** Nothing. This is a great platform and would recommend. **What problems is UXCam solving and how is that benefiting you?** Checking user behavior ## UXCam Discussions - [What is UXCam used for?](https://www.g2.com/discussions/what-is-uxcam-used-for) - 1 comment - [View UXCam pricing details and edition comparison](https://www.g2.com/products/uxcam/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+11%3A59%3A48+-0500&secure%5Bsession_id%5D=2360107f-5bbb-4d80-abf1-347e5ec28787&secure%5Btoken%5D=fc09d327874c253d7499716046a4e7d79a8c87c87b72c49858147c3625621a49&format=llm_user) ## UXCam Features **User Identification** - Demographics - User Segmentation - Geolocation - Predictive Analytics **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Product Analytics** - Account-Level Analytics - User-Level Analytics - Segmentation - Funnels - Alerts - Multi-Product Analytics - User Scoring - Integrations - Usage Tracking/Analytics **Crash Monitoring** - Constant Monitoring - Timely Alerts - User Reports and Feedback **Agentic AI - Heatmap Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Third-Party Integrations **Analysis** - Conversion Opportunities - Side-By-Side Analysis - Mobile Device Analysis - Data Quantification - Webpage Element Analysis - Funnel Analysis - Sales Trend Analysis **Tracking & Reporting** - Custom Event Tracking - Real-Time Insights - Attribution - Dashboard - User Path Tracking - User Activity History - Multi-Channel Attribution - In-App Events Tracking **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Crash Data** - Report Generation - Crash Solutions - Analytics **Agentic AI - Product Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Machine Learning **Metrics** - Engagement - Exit Tracking - Retention - Return - Conversions - Engagement Tracking - Uninstall Tracking - Conversion Tracking - Location Tracking - ROI Tracking - Retention Tracking - Visitor Tracking - Behavior Tracking - Revenue Tracking **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation - Real-Time Data - Customer Segmentation - Scroll Maps - Geographic Maps - Floor Plans & Maps - Hover Maps **Visitor Information** - User Identification - Search Box **Behavioral Analytics - Product Analytics** - Multi-Product Analytics - User level Analytics - Account level Analytics - Segmentation - Funnels **** - Monitoring - Push Notifications - Access Controls/Permissions - Campaign Management - Data Modeling - Funnel Analysis - For Marketers - Single Sign On - Workflow Management - Customer Experience Management - Trend Analysis - Mobile Access - Third-Party Integrations - Alerts/Escalation - Data Import/Export - Collaboration Tools - Session Recording - Data Visualization - Root Cause Analysis - Drag & Drop - Performance Metrics - Generative AI - Cohort Analysis - Issue Management - Compliance Management - Heatmaps - Customizable Branding - Search/Filter - AI Copilot - Event Triggered Actions - API - Reporting/Analytics - A/B Testing **** - Web Traffic Reporting - Customer Activity Tracking - AI Copilot - Activity Tracking - Image Overlay - Visitor Tracking - Engagement Tracking - Dynamic Content - Data Visualization - Drag & Drop - Real-Time Analytics - Customer Journey Mapping - Embeddable Widget - Conversion Tracking - Search/Filter - Generative AI - Behavior Tracking - Customizable Reports - A/B Testing - Access Controls/Permissions - Alerts/Escalation - Hierarchical Mapping - Radial Mapping - For Science - Conversion Rate Optimization - Screen Activity Recording - Dashboard - Surveys & Feedback - Website Analytics - Form Analytics - Templates - Behavioral Analytics - Customizable Templates - API - Tagging - For Sales Teams/Organizations - Reporting & Statistics - Data Analysis Tools - Element Analytics - Mobile Access - Visual Analytics - Territorial Mapping **Agentic AI - Session Replay** - Cross-system Integration **Platform Infrastructure - Product Analytics** - Cross System integrations - Alerts - Integrations **AI driven optimization - Product Analytics** - User scoring - Adaptive learning - Automated insights - Autonomous task execution **** - Conversion Tracking - Funnel Analysis - Product Data Management - Engagement Tracking - Alerts/Notifications - Cohort Analysis - Session Recording - AI Copilot - Data Visualization - Customer Journey Mapping - Generative AI - Interactive Reports - A/B Testing **Variation Testing** - A/B Testing - Multivariant Testing **Reporting** - Segmentation - Reports and Dashboards **Personalization** - Standard Targeting - Custom Targeting - Data Segmentation **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management ## Top UXCam Alternatives - [Smartlook](https://www.g2.com/products/smartlook/reviews) - 4.6/5.0 (837 reviews) - 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