--- title: UXCam Reviews meta_title: 'UXCam Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 211 reviews by the users' company size, role or industry to find out how UXCam works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 211 scale: '5' date_modified: '2026-08-04' parent_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- # UXCam Reviews **Vendor:** UXCam **Category:** [Product Analytics Software](https://www.g2.com/categories/product-analytics) **Average Rating:** 4.6/5.0 **Total Reviews:** 211 ## About UXCam UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. The company serves companies in 50+ countries and processes 100B+ data points every month. With UXCam, you can create funnels, retention charts, and dashboards to see what percentage of people are dropping off at each stage. Once you see a drop-off, you can zoom in and look at the recordings and heatmaps to understand why it happened. Book a free & quick demo on the UXCam website to learn more. ## UXCam Pros & Cons **What users like:** - Users value the **session replay feature** of UXCam for its clarity in understanding user interactions and improving design. (8 reviews) - Users commend the **awesome customer support** of UXCam, consistently providing excellent information and assistance whenever needed. (6 reviews) - Users value the **error tracking capabilities** of UXCam, enabling swift identification and resolution of issues in the app. (6 reviews) - Users value the **efficient user behavior tracking** of UXCam, which simplifies session analysis and reveals app bugs. (6 reviews) - Users value the **clear insights from heatmaps** that enhance understanding of user interactions and improve app design. (5 reviews) - Users value the **valuable insights** provided by UXCam, enhancing product understanding and improving user experience effectively. (5 reviews) - Personalization (4 reviews) - Users value **session recordings** in UXCam, providing essential insights into user interactions and improving app design. (4 reviews) - Session Recordings (4 reviews) - User Insights (4 reviews) **What users dislike:** - Users find the **dashboard overwhelming and not very user-friendly** , often requiring extra time for improvements. (3 reviews) - Users find the **search difficulty** challenging due to limited filters and non-intuitive dashboard navigation. (3 reviews) - Users find the **cluttered interface** overwhelming, suggesting a need for simplification to reduce information overload. (2 reviews) - Users find the **dashboard overwhelming** due to information overload, suggesting a need for simplification upon initial use. (2 reviews) - Users find the **filtering options inadequate** , alongside a less intuitive dashboard impacting overall usability. (2 reviews) - Users find the **information overload** in UXCam overwhelming, making it confusing and less accessible for designers. (2 reviews) - Users find the **learning curve steep** due to a daunting interface and overwhelming dashboard with extensive data. (2 reviews) - Users experience **performance impact** from session recordings, leading to slower load times and occasional unavailability of recordings. (2 reviews) - Users find a **steep learning curve** in UXCam, requiring significant effort to understand features and achieve desired results. (2 reviews) - Dashboard Usability (1 reviews) ## UXCam Reviews ### 1. Discovered in 2017, still used in 2021 **Rating:** 4.5/5.0 stars **Reviewed by:** Adil E. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about UXCam?** - The ultimate tool to understand quickly your application weaknesses and where your users struggle. - Easy integration in your app (10 min maybe less) - Clear interface - Since our tool can work offline, Uxcam is really adapted for us as it permit to capture sessions even when the device is not connected. The captured sessions are uploaded once connection is available and they are very low in size. It's really transparent for our users. - New features delivered at a good pace. It was a good tool in 2017, now it's just an impressive solution. - I liked how they quickly reacted to Apple restrictions to integrate capture tools in 2018 with an innovative solution. - Sensitive data protection is also a good point. Since we don't want the UX/UI team to not see sensitive data from the capture, you can configure UXcam to not capture it. Really nice. I didn't really used for the moment the developer analytics features as they are not included in my pack, but I like the idea to have all UX experience analysis in one tool (We all know that crashes are baaaad for UX experience ^_^' ) **What do you dislike about UXCam?** - Nothing about the tool, but in the pricing I think some features like screen flow/transition graph should be in the core package as they are quite important. **Recommendations to others considering UXCam:** It's a powerful tool. And like all powerful tools, you have to take time/effort using it to capture the maximum of benefits. **What problems is UXCam solving and how is that benefiting you?** We use UXcam for mainly : - Understand how users use our application - Create a better onboarding experience - Find interfaces that have unclear/poor UX/UI However, he comes with lot of analytics feature. I'm sure people can use it for really different matters. ### 2. Fundamental for the app improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael B. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2021 **What do you like best about UXCam?** UXCam provides simply fundamental features for those who want to continuously improve their app services. I spent some time looking for a service like this, and from the first use, we gained valuable insights to improve both the UX and some specific technical aspects. 100% recommended. **What do you dislike about UXCam?** When you reach the session limit, the panel is locked. That is, in addition to the services being interrupted (which is normal), you also lose access to view the report of what has happened up to that point, which is not good at all. I tried to show the report to other people on my team, but I couldn't show it because of this lock. **What problems is UXCam solving and how is that benefiting you?** It helped to understand the reason why some users were abandoning the use of the app. ### 3. UXCam is useful and the setup was simple **Rating:** 5.0/5.0 stars **Reviewed by:** Kieran F. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2021 **What do you like best about UXCam?** UXCam was easy to integrate into our react native mobile app and the data has hugely helped us validate our proposition with users. It gave us some great insights into bottlenecks with our onboarding flow and surprisingly actually highlighted some bugs as well (which wasn't expected!) The team were helpful and gave advice on user privacy terms for app stores, we wanted to limit how intrusive the recordings would be to protect our Beta users. **What do you dislike about UXCam?** After looking at a few other options, this seems the best so far, the only negative is pricing on upon request. Which this is common for B2B tech it is also a little annoying as we want to plan our costs. That said, again the team were very quick to reply and ensure our plan was suitable for us (in a good way). **What problems is UXCam solving and how is that benefiting you?** User onboarding or bugs, crash detection, feature feedback, investigating differences in platforms or devices. ### 4. Must have for app developers! **Rating:** 5.0/5.0 stars **Reviewed by:** João Paulo F. | Frontend Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2021 **What do you like best about UXCam?** UXCam is an excellent way to get insights into your customer behavior, so you can guide your features roadmap more accurately. Super useful! **What do you dislike about UXCam?** Free plan credits get consumed too fast. **What problems is UXCam solving and how is that benefiting you?** UX research of my own users, to guide product development in our product-market fit journey. ### 5. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Grecia L. | Director of Product Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about UXCam?** The UI and features to track in an easy way all user flows. I also loved the customer service and follow up provided by Customer service and sales team **What do you dislike about UXCam?** Nothing, the point is that as a startup, the pricing plan is too much for us. **What problems is UXCam solving and how is that benefiting you?** User tracking, screen recording, ux and ui tracking ### 6. Great tool to review and measure App design success **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2021 **What do you like best about UXCam?** Their interface and recording experience are great. I can easily navigate the dashboard and find about the usage in my newest release and see what users are interacting with. It's also great that I can get some data alongside the recordings. **What do you dislike about UXCam?** We are running in a low tier of the product, since our budget is limited. This being said, I can't manage the recording options, limit how many a day i'd like to save and all of that specifics I'd like to be able tu get more relevant results. **What problems is UXCam solving and how is that benefiting you?** We like to know how our users are interacting with our latest product releases, and also get insight on what features are they using the most, in order to improve product as a whole. ### 7. Uxcam, essential for any mobile team **Rating:** 5.0/5.0 stars **Reviewed by:** Olivier D. | CPO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2020 **What do you like best about UXCam?** Ease of getting started. install SDK, get the key and voilà ! (there is a bit much work though if you want your event and screen name in but....) Large spectrum of functionalities, especially the Funnel view is nice and usefull Uxcam gives a very good way to debug during development or do support with users to understand what happened with the video recording and playbacks very supportive onboarding and customer success team very reactive product management (listen to feature request from clients, bring new things regularly) GDPR focused it's one of the best mobile "analytics" on market with strong focus on user experience **What do you dislike about UXCam?** Interface is somewhat "clumpsy" or cluttered from time to time plans on uxcamr site are not explicit enough with what is cinluded/limited or not perhaps pricing model a bit expensive in the long run (i wish they had other more fexible models) **What problems is UXCam solving and how is that benefiting you?** Understand what led to issues for app debugging during development-> sequence of events and playback Do support with users to understand what happened with the video recording and playbacks Conversion analysis with funnel and screeen flow ### 8. Useful product for getting insights about your users **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjay B. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2021 **What do you like best about UXCam?** Seeing what the user is doing and finding out the friction areas of the product. **What do you dislike about UXCam?** I didn’t have any issues with Uxcam, it met our objectives. **What problems is UXCam solving and how is that benefiting you?** Improving user experience based on learnings from UXcam ### 9. UXCam Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2021 **What do you like best about UXCam?** Ability to watch sessions to help resolve issues. **What do you dislike about UXCam?** Difficult to store longer sessions and often leads to sessions not being recorded. **What problems is UXCam solving and how is that benefiting you?** We resolve issues from users on the spot. It helps us see where they are encountering issues. ### 10. Very impressed with UXCAM **Rating:** 5.0/5.0 stars **Reviewed by:** Enrico B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2021 **What do you like best about UXCam?** The user interface is clear and you get good insights quickly. I would recommend this tool to anyone who wants to get to know their users better. For me this tool has become very important for the growth of our app **What do you dislike about UXCam?** Would like to have more playback functions for the videos **What problems is UXCam solving and how is that benefiting you?** I get much more information about the user experience from the session replays than i would with other analytic tools. it saves us a lot of time and gives us better information. very valuable ### 11. My experience with UXCam **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad H. | CPO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2021 **What do you like best about UXCam?** The dashboards and its filtration settings are built intuitively in a way that speaks to how I'd use an analytics tool. Even though UXcam offers multiple charts with diverse settings, it is pretty easy to figure out how to do what. **What do you dislike about UXCam?** The inability to view actual screen details due to IOS restrictions is a little bit frustrating. **What problems is UXCam solving and how is that benefiting you?** The ability to truly understand how customers navigate the product and interact with it versus how I might assume they will, leading to powerful insights on how to improve the experience so it can help customers stick better to the product. ### 12. Granular insights help make better decisions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about UXCam?** Overall, we were able to improve our metrics within days after realizing the main source of uninstalls. That insight alone was worth it! Other benefits: - super fast integration (a few lines of code) - easy to use dashboard - super helpful features, such as funnels, heatmaps, and video recordings of app usage - responsive customer service **What do you dislike about UXCam?** - expensive for a price-sensitive customer - funnels are not fully visible on one screen with several events (need to scroll for the full view) - funnel data by event could be displayed more intuitively but still helpful **What problems is UXCam solving and how is that benefiting you?** Problems: uninstalls Benefits: we found out very quickly the major source of churn and were able to decrease it by 40% based on the data we saw with UXCam ### 13. Powerful research & analytics tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about UXCam?** We like the session filters and user segments which are helpful to narrow down our research. **What do you dislike about UXCam?** The page load time is long and face occasional glitches. **What problems is UXCam solving and how is that benefiting you?** It helped with the launch and optimization of our app. ### 14. Great service and product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about UXCam?** It is super easy to integrate into your project and supports a nummber of frameworks. **What do you dislike about UXCam?** I wish the pricing could be more transparent. **Recommendations to others considering UXCam:** I would highly recommend this to anyone looking for a quick and easy solution to get more insights. The ease of integrating it was fantastic and saved countless hours. **What problems is UXCam solving and how is that benefiting you?** Tracking our app performance. It's great to have a better insight into how your users interact with your app. We've discovered certain elements that we wouldn't not have realized or would have taken longer to realise if we weren't using UXCam ### 15. Absolutely amazing service. Really helped my startup understand our customers better. **Rating:** 5.0/5.0 stars **Reviewed by:** Bjion H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2021 **What do you like best about UXCam?** The screen recording feature is a game changer, seeing the users use your product can be frustrating but so valuable! **What do you dislike about UXCam?** Nothing really, its good all round. We haven't ran into anything negative. **What problems is UXCam solving and how is that benefiting you?** Understand where dropoffs are and also the 'intent' of what our users want to do ### 16. Great way to understand real user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro P. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2021 **What do you like best about UXCam?** Seeing what the user is doing help us to improve our app **What do you dislike about UXCam?** Hard to understand and use features when you are the the free tier **What problems is UXCam solving and how is that benefiting you?** We have improved the user experience based on insights we got from UXCam ### 17. Awesome app **Rating:** 5.0/5.0 stars **Reviewed by:** Chaim C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2021 **What do you like best about UXCam?** I get so much useful information from this app! **What do you dislike about UXCam?** It's a bit too robust but still it's awesome **What problems is UXCam solving and how is that benefiting you?** I've been able to look into my users flow. ### 18. Great solution and great customer success team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about UXCam?** Integration: - it was very easy to integrate into our app (react native) . We got it up and running in no time. -Scorecards (help with KPI's) the use of scorecards really help with KPI's as it serves as a benchmark, these are present across the product. Customer Success team: - This is one of the best customer success teams I've interacted with. They are smart, engaging, and easy to work with. Super accessible and great to communicate with. **What do you dislike about UXCam?** Nothing to really dislike, they are agile and move quick on feedback. More from a 'want' perspective - mobile app ? to interact with important stats on the go, maybe even an Alexa skill ? "how is my engagement ..." **What problems is UXCam solving and how is that benefiting you?** Transparency is key, and with UXCAM we have increased transparency around key habits in our app and we are also able to leverage the video capture feature quite a bit. It has helped cross functional teams work with customers and address issues easier. ### 19. UXCam for flutter applications **Rating:** 5.0/5.0 stars **Reviewed by:** Sinan C. | Software Engineer **Reviewed Date:** February 13, 2021 **What do you like best about UXCam?** Session replaying is working like a charm. It's very helpful to see how the users interact with the app. This is a great opportunity to be able to keep improving the app. Keep up the good work! **What do you dislike about UXCam?** As a free user, I haven't met any big issues yet. **What problems is UXCam solving and how is that benefiting you?** I wanted to see whether the users are able to use the app as accepted. Sometimes the users have problems and I need to reproduce it. Instead of asking the user each time what they have done, I can reply their session and see exactly the steps they have taken. This reduce the communication with the user and retrieve always accurate information about users's device and environment. ### 20. works well enough **Rating:** 4.0/5.0 stars **Reviewed by:** André M. | CPO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2021 **What do you like best about UXCam?** having the recordings really helps you debug how your users are using your application **What do you dislike about UXCam?** the navigation to move foward during the recording doesn't work very well **What problems is UXCam solving and how is that benefiting you?** trying to understand how our users are using our product without having to necessarily interview them ### 21. Been using uxcam since 2 years as a startup **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2021 **What do you like best about UXCam?** The user mobile device and activity information lets us approach the most active customers for superuser testing as well as giving us detailed root cause analysis beyond the likes of firebase crashlytics. **What do you dislike about UXCam?** No downsides found. Being a startup my budget is stretched and so I appreciate the free tier as I build up my customer based. **What problems is UXCam solving and how is that benefiting you?** as we improve our SaaS software and launch monthly app updates it is important to understand on which devices and OS-version as well as which version of our mobile app is getting used. ### 22. Outstanding Product Overall, Easy To Use, Great Results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about UXCam?** Simple UI is definitely a great bonus to the product. Does everything we need it to do and a bit more that we didn't know we needed. My favorite feature is the rage clicks and how the product is organized in showing those clicks, again very simple to use. Gives us a great insight into our product. **What do you dislike about UXCam?** Nothing so far. Been a great experience. We've used other products like this one before and this one is definitely the best. **Recommendations to others considering UXCam:** If you're looking for product analytics and how users interact with your product this is definitely a great place to be. Amazing insight, easy to use, simple UI. **What problems is UXCam solving and how is that benefiting you?** Seeing how users interact with our product and mainly where users are getting confused or frustrated so we can address those issues with speed. We can identify the issues a lot quicker with UX and in places, we never thought to look. ### 23. Golden card **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about UXCam?** UXCam is the golden card for mobile apps where you can’t see how your users are using the app. After the app is lunched, the number one rule for product management is to talk with the users to understand how they use the app and gather feedback. Because everyone is busy nowadays, they don’t have the time to talk with you and even if they do talk, they might not figure out what they want. We’re very happy with the features UXCam offers (specially the sessions, heatmaps and user flows). Just to have enough time to see them all :) **What do you dislike about UXCam?** The interface a not mature and after a long session it works harder until you refresh. **What problems is UXCam solving and how is that benefiting you?** We want to improve engagement and to reduce confusion ### 24. Great way to understnad your customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2021 **What do you like best about UXCam?** Through UX cam we can see customer in-app patterns that is significant help in improving our CX. Integration was seamles and support is very responsive. **What do you dislike about UXCam?** More flexible pricing options, that would allow smaller startu-ups to also leverage benefit of UXC. **What problems is UXCam solving and how is that benefiting you?** Improving customer UX by prioritizing actions via session-review. ### 25. UXCam to improve customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2021 **What do you like best about UXCam?** As a company obsessed with improving customer experience we have been looking for tools that React Native and help us get insights into our user 's journey to use our product and UXCam was very helpful with it It has variety useful data for user research and has helped us to find some bottlenecks and recognize errors and how to reproduce them **What do you dislike about UXCam?** So far it has worked as we expected and we are pleased with our experience **What problems is UXCam solving and how is that benefiting you?** 1.Reproducing bugs 2.UX issues ### 26. Super useful for product AND debugging **Rating:** 4.5/5.0 stars **Reviewed by:** Carine-Belle F. | CTO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2021 **What do you like best about UXCam?** It's super intuitive, it gives you great info with minimum effort about different devices, helps see what customers experience first hand, plus the integration was super easy. Also - supports react-native **What do you dislike about UXCam?** Pricing is hard to understand, also it wasn't super easy to understand our usage limits. **What problems is UXCam solving and how is that benefiting you?** We did a lot of product fine-tuning (mainly improved onboarding), found out how our app looks on our users' phones, and also phone-types statistics ### 27. Best Tool for Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Ali Safdar Hayat K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **What do you like best about UXCam?** This tool helped us a lot to find the hidden issues. We are a startup with very limited resources. And could not have large number of QA resources. So we tested our app with beta users. And this tool made it very simple to see what user can do with app. Heat maps, Where user is spending time, If anything goes wrong what user was doing, What was the state of the app. Which OS, phone app was on. The state of the memory, storage and processing. And the best part all shown visually to us. **What do you dislike about UXCam?** I personally did not find anything. It worked as per my expectation. **What problems is UXCam solving and how is that benefiting you?** Finding Issues, How user is using app, Where user is spending time. ### 28. Best software to improve the UX of your app **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel F. | Design Thinking Agile Coach , Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2021 **What do you like best about UXCam?** The heat mapping functionality and the video recordings were so helpful to put context behind the user interactions. **What do you dislike about UXCam?** The UXCam package was comprehensive and met all our requirements. **What problems is UXCam solving and how is that benefiting you?** We have been mapping our users journey from registration to their first game played to remove any friction as the user progresses. The video sessions have been very helpful in us removing any confusing aspects to our onboarding flow. ### 29. Must Use Application **Rating:** 5.0/5.0 stars **Reviewed by:** Joel H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **What do you like best about UXCam?** Simplistic in design and flow, yet complex in the information that is provided. UXCam helps drastically in finding out the little details about your app which you may not know otherwise. Implementing features costs both money and time, and in order to really know if you are building in the right direction, you need data. UXCam helps deliver important data that assist in upper-level decision making. **What do you dislike about UXCam?** Pricing could be shown a bit earlier in the process. **Recommendations to others considering UXCam:** Great free version, helps you decide how you would like to use UXCam to the best of your company's ability. **What problems is UXCam solving and how is that benefiting you?** Heatmaps help in decision-making processes. Understanding which features could be eliminated and which features to dive deep in on. ### 30. Finally a Mobile data analytics (Heatmap, session replay) tool that works great with React Native **Rating:** 5.0/5.0 stars **Reviewed by:** Avo M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2020 **What do you like best about UXCam?** We have been searching for the past 2 years for a mobile app analytics tool that has clear documentation and works great with React Native. UXCam solved this problem and we are looking to make our product better and discover qualitative and quantitative insights. It works great for the developers and product people. **What do you dislike about UXCam?** Nothing to dislike as they are helping us to solve the specific problem with developer-friendly documentation and interface. **Recommendations to others considering UXCam:** If you are a startup and have a mobile app. Implement UXCam since day one, we did not have the luxury before 2 years. It will help you to get amazing insights from your customers **What problems is UXCam solving and how is that benefiting you?** We tried to use different tools but they did not support react native (or they supported with limitation). UXCam is helping us to get screen replays and heatmaps without any limitation. ### 31. All features in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2020 **What do you like best about UXCam?** We are engaged in a product that helps users to eat healthy and it is important for us that the user path is simple and pleasant. We have been looking for a service for a long time that can show how our user understands the interface that we offer. We receive insights every day. Easy sorting sessions.Practical dashboard. And my favorite rage gestures. **What do you dislike about UXCam?** It was difficult to understand the cost of the solution. However, information can be quickly obtained if requested. **Recommendations to others considering UXCam:** If you want to understand the user, be sure to try UXcam **What problems is UXCam solving and how is that benefiting you?** With UXcam, we check the costumer journey. By the way, SDK UXcam is being validated by Appstore and Google Play ### 32. Wish I found UXCam sooner! **Rating:** 4.5/5.0 stars **Reviewed by:** Kate L. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2021 **What do you like best about UXCam?** Amazing insights - shows you the customers end to end journey on your application. **What do you dislike about UXCam?** Not simple to set up and remove users personal sensitive information. **What problems is UXCam solving and how is that benefiting you?** We have identified areas that the users find challenging; this has helped us prioritize product development. ### 33. A boon for young startups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2020 **What do you like best about UXCam?** The effort to value ratio is very high with UXCam. It takes minutes to setup and you immediately start seeing the results. The dashboard is very intuitive and anyone can easily navigate and make sense of the information there. I like the 'rage tap' feature which gives us a deeper understanding of the user's behaviour and our product's UX. For early stage startups trying to find problem-solution fit and to understand its early users' behaviour, i think UXCam is a boon. **What do you dislike about UXCam?** I primarily tried UXCam to utilize the heatmaps feature to understand how the early users of our app are using the app. Currently the heatmaps are grouped per screen. I'd like to see a user's journey in correlation to the heatmap of all the users combined. Also, some annotations on the heatmaps would be even better! **What problems is UXCam solving and how is that benefiting you?** Our primary goal was to understand the UX of the product by analysing heatmaps. This has already given us some good insights on the 'hotspots' on our app. Although it is early days still, we are excited with what we are seeing on UXCam and would love to keep using it going forward ### 34. Powerful plugin to speed up 10x growth in usage **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about UXCam?** - Quick understand user behavior - Easy integration in your app with just 1-2 lines of code - Clear interface **What do you dislike about UXCam?** - Nothing about the tool, but the price is a bit high esp for start up **What problems is UXCam solving and how is that benefiting you?** We use UXcam for mainly : - Understand how users use our app - fine-tune and create a better users experience - Find the pages or features that have unclear/poor UX/UI ### 35. Infinitly usefull tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2021 **What do you like best about UXCam?** Easy of use. Adding a couple of lines of code got us up and running. **What do you dislike about UXCam?** If anything the site could be made a bit faster. Loading times when watching multiple sessions back to back can get annoying **What problems is UXCam solving and how is that benefiting you?** UXCam has been a great resource for us at ScholarMe. It’s allowed us to catch bugs we previously didn’t know existed and be proactive in creating a better user experience by watching user sessions as if the user was right in front of us. ### 36. It's super useful and handy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2021 **What do you like best about UXCam?** It helps us to get customer's behavior easier than before, and it would be convenient and easy to use **What do you dislike about UXCam?** as far as I know, The filter menu could have more detail **Recommendations to others considering UXCam:** I checked all application analytics tools on the market, and I found the UXCam very helpful; I recommend it because it has many features and easy to use. **What problems is UXCam solving and how is that benefiting you?** The most important thing that we use session recording. It's super helpful for us and let us get more familiar with our customers ### 37. It is simple and complete, fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2020 **What do you like best about UXCam?** 1. Data collection is simple and customizable. 2. Wide variety of super useful data for user research. 3. It has helped us to find some bottlenecks and recognize errors and how to reproduce them. **What do you dislike about UXCam?** It worked as we expected, we are very satisfied with the tool. They have done a great job, what we would like is to have support for typescript in the cordova dependency. **What problems is UXCam solving and how is that benefiting you?** We have found some design errors in our user flow that without UXCam it would have been very difficult to discover them. ### 38. A consistently great and useful product **Rating:** 5.0/5.0 stars **Reviewed by:** Seth S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2020 **What do you like best about UXCam?** The ability to view screen recordings of users has been incredibly helpful in addressing bugs and usability issues. **What do you dislike about UXCam?** Right now, we don't really have any issues with UXCam. **What problems is UXCam solving and how is that benefiting you?** This is the second company I've used UXCam with. At both companies, we've utilized UXCam to follow our user's journey through our app in order to debug and address usability issues throughout our apps. We've been able to identify when users are frustrated or don't understand certain features as well as bugs that aren't easily identifiable through logging and analytics. ### 39. This is the best product I've used. **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandr A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about UXCam?** We really like the service, everything is very easy to connect and configure in a couple of clicks. I liked the heatmaps, with their help I was able to understand how users behave in the application. This is the best product I've used. **What do you dislike about UXCam?** there are small problems with ios on react native https://github.com/uxcam/react-native-ux-cam/issues/8 **What problems is UXCam solving and how is that benefiting you?** we solve user behavior problems. We are looking for reasons that stop the user from buying products ### 40. Useful to Quickly Identify Bugs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2021 **What do you like best about UXCam?** The ability to segment and monitor specific users **What do you dislike about UXCam?** Can't turn on/off service monitoring as needed **What problems is UXCam solving and how is that benefiting you?** User issues where they don't understand app functionality. Able to more quickly diagnose problems and find user errors. ### 41. Easy Installation - Great Analytics. **Rating:** 5.0/5.0 stars **Reviewed by:** Yakir S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2021 **What do you like best about UXCam?** Tons of data about your users, really great analytics. **What do you dislike about UXCam?** So far, nothing to dislike. Would definitely recommend. **What problems is UXCam solving and how is that benefiting you?** Learn about our users usage with our application. ### 42. Great UX Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2021 **What do you like best about UXCam?** Ability to view user interactions via sessions **What do you dislike about UXCam?** The home page seems too busy. I think it could be easier on the eyes. **What problems is UXCam solving and how is that benefiting you?** Problems with the sign up process ### 43. Best way to see user behavior **Rating:** 5.0/5.0 stars **Reviewed by:** Artur D. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **What do you like best about UXCam?** - Having the ability to see what the user is doing, it's really powerful; - It was super easy to integrate UXCam with our app; - They way UXCam is evolving is really good; - Tool like a UXCam is a must in competitive market; - Good support. **What do you dislike about UXCam?** - Video player settings are lost with each page refresh. **What problems is UXCam solving and how is that benefiting you?** We are making mobile app for record collectors. With UXCam we managed to find dozens of places where we can improve user experience and get higher engagement. We can also watch how user adopt new versions. ### 44. Love UXCam! **Rating:** 5.0/5.0 stars **Reviewed by:** Appy V. | UX/UI Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about UXCam?** The ability to see what users are doing in the app. A lot of times we have been able to see bugs in UXCam that we couldn't replicate otherwise. **What do you dislike about UXCam?** Nothing yet. We love everything about it so far. **What problems is UXCam solving and how is that benefiting you?** User testing is the biggest problem we're solving right now. Being a small startup, the free plan has been helping out. a lot. ### 45. Great product for Developers and PM's **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about UXCam?** Fast and Easy, useful and on time usage of it **What do you dislike about UXCam?** UX could be improved, great product for all users **Recommendations to others considering UXCam:** Use it more! **What problems is UXCam solving and how is that benefiting you?** User Experience and Obstacles ### 46. Finding Unreported Bugs **Rating:** 5.0/5.0 stars **Reviewed by:** Jon K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about UXCam?** We had problems identifying issues that our development team could never re-create. With UXCam we were able to find the issue quickly and resolve it. **What do you dislike about UXCam?** Session triggers could be a little clearer. **What problems is UXCam solving and how is that benefiting you?** We are solving unreported bugs at a very fast rate with the help of UXCam ### 47. Very good for tracking your app! **Rating:** 5.0/5.0 stars **Reviewed by:** Vishva V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about UXCam?** I can track all the users with video recordings. I can make the interface more user-friendly with all the feedbacks and analytics! **What do you dislike about UXCam?** Everything is good and more than I expected for the analytics! **What problems is UXCam solving and how is that benefiting you?** USER-INTERFACE and I can see what people are interested in. ### 48. Really helpful to understand and follow our users behaviour. **Rating:** 5.0/5.0 stars **Reviewed by:** Maria F. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2020 **What do you like best about UXCam?** With UXCam I can really see what our customers are doing and understand better how they are doing. Besides, watch a lot of videos help me on creating new tasks to my team's backlog and add a way of everybody see the evidence of some problem. **What do you dislike about UXCam?** It's not possible to limit the number of sessions recorded per day. We don't actually need to record all session. A sample of them would be ok. **What problems is UXCam solving and how is that benefiting you?** I'm solving usability problems and understanding better how our users use the app. ### 49. UXCam for Startups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about UXCam?** UXCam is a great tool for small startups to have DEEP insights on how your users behave, and sometimes this is not an easy thing when you are trying to solve a lot of problems. I really like how easy is to create events, and track the users that you want to see, and then just watch them navigating and give to you a lot of intel for you to start creating different experiments **What do you dislike about UXCam?** Free trial can be a little longer for us **What problems is UXCam solving and how is that benefiting you?** We are solving onboarding and conversion churn thru UXCam's different capabilities ### 50. Good Insight into how users are using the app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about UXCam?** It was super easy to get up and running. Easy to scrub through the video because you can easily see when and where events occurred. **What do you dislike about UXCam?** The video isn't an exact video of the users screen but an approximation. Sometimes UI elements in the video aren't exactly as they are in real life **What problems is UXCam solving and how is that benefiting you?** Allowed us to see how users actually use the app vs how we thought they would use it and from that we came up with a list of UI/UX elements to improve. ## UXCam Discussions - [What is UXCam used for?](https://www.g2.com/discussions/what-is-uxcam-used-for) - 1 comment - [View UXCam pricing details and edition comparison](https://www.g2.com/products/uxcam/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+12%3A10%3A27+-0500&secure%5Bsession_id%5D=3d474197-975b-4c1f-8c3b-a59fb74608e4&secure%5Btoken%5D=17e38294d26e69bd2eec723b0b18eea5fcfdf2997343797f6d30faac9859af24&format=llm_user) ## UXCam Features **User Identification** - Demographics - User Segmentation - Geolocation - Predictive Analytics **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Product Analytics** - Account-Level Analytics - User-Level Analytics - Segmentation - Funnels - Alerts - Multi-Product Analytics - User Scoring - Integrations - Usage Tracking/Analytics **Crash Monitoring** - Constant Monitoring - Timely Alerts - User Reports and Feedback **Agentic AI - Heatmap Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Third-Party Integrations **Analysis** - Conversion Opportunities - Side-By-Side Analysis - Mobile Device Analysis - Data Quantification - Webpage Element Analysis - Funnel Analysis - Sales Trend Analysis **Tracking & Reporting** - Custom Event Tracking - Real-Time Insights - Attribution - Dashboard - User Path Tracking - User Activity History - Multi-Channel Attribution - In-App Events Tracking **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Crash Data** - Report Generation - Crash Solutions - Analytics **Agentic AI - Product Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Machine Learning **Metrics** - Engagement - Exit Tracking - Retention - Return - Conversions - Engagement Tracking - Uninstall Tracking - Conversion Tracking - Location Tracking - ROI Tracking - Retention Tracking - Visitor Tracking - Behavior Tracking - Revenue Tracking **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation - Real-Time Data - Customer Segmentation - Scroll Maps - Geographic Maps - Floor Plans & Maps - Hover Maps **Visitor Information** - User Identification - Search Box **Behavioral Analytics - Product Analytics** - Multi-Product Analytics - User level Analytics - Account level Analytics - Segmentation - Funnels **Additional Functionality** - Monitoring - Push Notifications - Access Controls/Permissions - Campaign Management - Data Modeling - Funnel Analysis - For Marketers - Single Sign On - Workflow Management - Customer Experience Management - Trend Analysis - Mobile Access - Third-Party Integrations - Alerts/Escalation - Data Import/Export - Collaboration Tools - Session Recording - Data Visualization - Root Cause Analysis - Drag & Drop - Performance Metrics - Generative AI - Cohort Analysis - Issue Management - Compliance Management - Heatmaps - Customizable Branding - Search/Filter - AI Copilot - Event Triggered Actions - API - Reporting/Analytics - A/B Testing **Additional Functionality** - Web Traffic Reporting - Customer Activity Tracking - AI Copilot - Activity Tracking - Image Overlay - Visitor Tracking - Engagement Tracking - Dynamic Content - Data Visualization - Drag & Drop - Real-Time Analytics - Customer Journey Mapping - Embeddable Widget - Conversion Tracking - Search/Filter - Generative AI - Behavior Tracking - Customizable Reports - A/B Testing - Access Controls/Permissions - Alerts/Escalation - Hierarchical Mapping - Radial Mapping - For Science - Conversion Rate Optimization - Screen Activity Recording - Dashboard - Surveys & Feedback - Website Analytics - Form Analytics - Templates - Behavioral Analytics - Customizable Templates - API - Tagging - For Sales Teams/Organizations - Reporting & Statistics - Data Analysis Tools - Element Analytics - Mobile Access - Visual Analytics - Territorial Mapping - Embeddable **Agentic AI - Session Replay** - Cross-system Integration **Platform Infrastructure - Product Analytics** - Cross System integrations - Alerts - Integrations **AI driven optimization - Product Analytics** - User scoring - Adaptive learning - Automated insights - Autonomous task execution **Additional Functionality** - Conversion Tracking - Funnel Analysis - Product Data Management - Engagement Tracking - Alerts/Notifications - Cohort Analysis - Session Recording - AI Copilot - Data Visualization - Customer Journey Mapping - Generative AI - Interactive Reports - A/B Testing **Variation Testing** - A/B Testing - Multivariant Testing **Reporting** - Segmentation - Reports and Dashboards **Personalization** - Standard Targeting - Custom Targeting - Data Segmentation **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management ## Top UXCam Alternatives - [Smartlook](https://www.g2.com/products/smartlook/reviews) - 4.6/5.0 (837 reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - 4.5/5.0 (1,033 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) - 4.9/5.0 (788 reviews)