UpKeep Reviews & Product Details

I appreciate being able to streamline my work and manage, evaluate, and track inventory all in one place. It’s also great for the day-to-day maintenance of production assets, it’s easy to use, and it receives constant updates. I especially like the benefits it provides, such as reduced downtime, improved efficiency, and better asset management. Review collected by and hosted on G2.com.

Overall, my experience has been excellent. I’m honestly surprised that more people don’t know about or use UpKeep. I don’t have anything negative to say. The mobile app was helpful for my technicians, and I was able to track reports and manage work orders for my team. Review collected by and hosted on G2.com.

Very intuitive. From the get-go, it's very easy to navigate. Other CMMS systems I've used in the past, both in Military/Aviation as well as service shop programs, always had a massive learning curve. You had to keep cheat sheets until you memorized everything with the old databases/CMMS programs I've used. My first day of training, I was basically a pro after about an hour. Review collected by and hosted on G2.com.

There are a few things that I feel could be streamlined. For instance, when I need to print or save a Work Order. I open the work order, then I click print, then it brings up another window, and you have to export it, save it, and either print it from there or email it. Then when you're done, you have to close like three or four windows to be able to access another Work Order on that same page. Review collected by and hosted on G2.com.

I like the ability to create checklists because it gives me a unified operational layer. The platform offers a simple, structured system, and I appreciate how it provides operational data along with a unified command center to manage everything in one place. I also love being able to optimize inspections, which makes the overall process feel more organized and consistent. Review collected by and hosted on G2.com.

I’d really like to see integrated modules that cover all of our internal coordination, and I also wish there were more native integrations available. The initial setup takes a while, and there’s definitely a learning curve when it comes to the more advanced analytics. Review collected by and hosted on G2.com.

What I love most about Upkeep is the ease of use. The program is so simple to use. Review collected by and hosted on G2.com.

The least favorable thing about Upkeep is that I cannot upload my work order format. Review collected by and hosted on G2.com.

The work order creation and processing features are top-notch, and their functionality across all platforms is excellent. I especially like the calendar view option because it keeps everything in one place. It also makes asset tracking easy for spotting issues, and overall the platform is extremely user-friendly and intuitive. Review collected by and hosted on G2.com.

If you have multiple assets linked to the same work order, they can end up being duplicated, and a recurring pattern may sometimes be changed unintentionally. I’ve also found that creating certain procedures can be difficult. Review collected by and hosted on G2.com.

I like that UpKeep is very customizable for our business needs. Review collected by and hosted on G2.com.

My only real critique with UpKeep is the cost and that they do not offer enterprise packages. Review collected by and hosted on G2.com.

The software is intuitive, which has made it easy to train our team and integrate it smoothly into our day-to-day operations. I also appreciate that it includes all the tools we need to manage our processes efficiently, while keeping everything organized, clear, and easy to access when we need it. Review collected by and hosted on G2.com.

It has been a pleasure working with the company. I haven’t had any issues or problems. Throughout the entire process, the support team has been very attentive, and we’ve remained open to improving our processes whenever possible. Review collected by and hosted on G2.com.

I really love that it offers clear benefits for businesses. I love being able to optimize my work and manage, evaluate, and track inventory all in one place. It saves me from having to handle everything on paper. I also appreciate that it’s easy to use, and that the constant product updates keep improving our efficiency and overall product management. Review collected by and hosted on G2.com.

Overall, my experience with UpKeep has been excellent. I’m honestly surprised that more people don’t know about it or use it. I don’t have anything negative to say— I use it daily at work, and it consistently does the job I need it to do. Review collected by and hosted on G2.com.

It has helped make my department more organized, and our upper management really likes the analytics. Review collected by and hosted on G2.com.

It's not super user friendly for first time users. Review collected by and hosted on G2.com.

I like the Nova AI integration in UpKeep. It makes creating a more fluid work order process easier by allowing me to upload files and extract the needed information with AI assistance. This capability makes programming preventative maintenance much easier and more uniform. There's just so much it has helped with thanks to access to Nova. Review collected by and hosted on G2.com.

Only thing that I've really ran into trouble with UpKeep is being able to scan my manuals because we're an older company. I scan the manuals in using my printer and send them to my email. And I have tried every way I can to make it easier to take the information from the scanned documents and get it into UpKeep and have Nova process it, and it's just been a struggle. Review collected by and hosted on G2.com.