--- title: UpKeep Reviews meta_title: 'UpKeep Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1098 reviews by the users' company size, role or industry to find out how UpKeep works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1098 scale: '5' date_modified: '2026-08-15' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # UpKeep Reviews **Vendor:** UpKeep **Category:** [CMMS Software](https://www.g2.com/categories/cmms) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,098 ## About UpKeep UpKeep is the CMMS platform trusted by 4,000+ companies - from small operations to global giants like McDonald’s, Caterpillar, and Chevron to manage maintenance, safety, and reliability. UpKeep provides a singular platform to extend asset life and reduce downtime making it the preferred solution for leaders in manufacturing, food & beverage, healthcare, and facilities management. \* Unified CMMS: Centralize your asset registry, work orders, parts, inventory, checklists, inspections, and reporting in one place. \* Edge IIoT sensors: Connect your physical assets to the cloud with remote sensors that trigger automated work orders based on real-time machine health and anomalies. \* Technician-First Design: Built to support front-line teams where they work with intuitive mobile tools, like voice-to-note CAPA reporting, that maximize wrench time. \* AI & Customization: Built-in AI tools accelerate data processing, while Studio allow you to build custom app workflows tailored entirely to your business logic. \* Safety & Compliance: Mitigate risk with native modules for LMS safety training and EHS compliance designed to keep your operations permanently audit-ready By bringing asset operations into a single, unified platform, UpKeep CMMS empowers teams to drive a 26%+ decrease in downtime and an 11% increase in asset life. ## UpKeep Pros & Cons **What users like:** - Users value the **ease of use** of UpKeep, finding it simple to navigate and efficiently manage work orders. (85 reviews) - Users value the **efficient work order management** of UpKeep, enhancing communication and streamlining workflow effectively. (39 reviews) - Users appreciate the **intuitive setup** of UpKeep, ensuring a seamless and efficient maintenance management experience. (30 reviews) - Users value the **maintenance efficiency** of UpKeep, enhancing control and tracking of facility assets effectively. (27 reviews) - Users admire the **efficiency** of UpKeep, which streamlines communication and task management, making operations smoother and more organized. (26 reviews) - Features (25 reviews) - Task Management (23 reviews) - Users value the **efficient inventory updates** in UpKeep, enhancing their maintenance management and reducing operational costs. (22 reviews) - Asset Management (20 reviews) - Users commend UpKeep's **incredible customer support** , highlighting its responsiveness and assistance during implementation and ongoing use. (20 reviews) **What users dislike:** - Users experience **work order issues** such as slow loading times, inaccurate task listings, and problematic date changes. (23 reviews) - Users feel the **absence of essential features** hinders integration and usability, affecting overall satisfaction with UpKeep. (14 reviews) - Users find the **slow performance** of UpKeep frustrating, especially when executing commands or managing work orders. (12 reviews) - Users report **software bugs** that cause frustrating glitches and inconsistencies, impacting functionality and user experience. (11 reviews) - Users find UpKeep **expensive** , especially for smaller organizations needing multiple licenses, as costs can quickly accumulate. (9 reviews) - Users struggle with a steep **learning curve** due to frequent updates and custom analytics setup challenges. (8 reviews) - Inefficient Search Functionality (7 reviews) - Users find the **limited features** of UpKeep frustrating, especially with clunky performance and occasional bugs disrupting usability. (7 reviews) - Printing Issues (7 reviews) - Search Functionality (7 reviews) ## UpKeep Reviews ### 1. UpKeep in SaddleBrooke **Rating:** 4.5/5.0 stars **Reviewed by:** Adele A. | Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about UpKeep?** UpKeep has kept our facilities department running smoothly and the response time is fantastic. The speed in which the teams are able to respond is beyond belief. Very easy to use. It is in constant use in the community. Being able to track spending is great, once we get everyone on board. **What do you dislike about UpKeep?** Training is not as user friendly as it could be. **What problems is UpKeep solving and how is that benefiting you?** Response time is the number one benefit to the community. ### 2. CMMS software that is constantly evolving **Rating:** 5.0/5.0 stars **Reviewed by:** james m. | Corporate Maintenance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about UpKeep?** Being able to track all locations and assets, develop history on assets to make informed discissions. The customer service and support are ready to assist and work through any issue that may arise. Ease of implementation and use, being able to add assets from the App while in the field. **What do you dislike about UpKeep?** this is not a dislike, but you get out of Upkeep what you put in it. getting users/requestors to put in request instead of stopping people on the floor. Take ownership in the program and you see dividends, it makes Maintenace and reliability easier and that is what you need for persons to take the ownership. **What problems is UpKeep solving and how is that benefiting you?** Asset history, parts inventory and communication across all 3 locations. The notifications that you receive when a request or work order is submitted allows you to see what is going on without having to call or track someone down. As a requestor, you will receive an email when the request is approved, work order started and completed. giving the requestor the ability to schedule their work and keep track of the repairs. ### 3. Cloud connectivity for easy management **Rating:** 5.0/5.0 stars **Reviewed by:** Deya Al-Kayyal, I. | FM Hard Services Manager **Reviewed Date:** February 10, 2026 **What do you like best about UpKeep?** I love UpKeep because of its ease and reliability, and I appreciate the cloud access that allows me to stay connected and access it from anywhere. Setting up UpKeep was very easy. I find that creating maintenance schedules, receiving requests, processing them, and storing them is an important and useful part of my facility management. **What do you dislike about UpKeep?** I liked everything **What problems is UpKeep solving and how is that benefiting you?** I use UpKeep to manage maintenance schedules, receive and process requests easily and reliably, with uninterrupted cloud access from anywhere. ### 4. Streamlines Maintenance with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Herman P. **Reviewed Date:** December 10, 2025 **What do you like best about UpKeep?** I really love how UpKeep takes away the middleman and pretty much streamlines the process directly between two parties. It keeps a record of the things that need to be taken care of for transparency. The system is pretty straightforward and user-friendly, and it's easy to learn. I really enjoy the software. **What do you dislike about UpKeep?** I love everything about it. **What problems is UpKeep solving and how is that benefiting you?** I use UpKeep to communicate directly with facility managers for maintenance issues, eliminating email back and forth. It streamlines the process, removes the middleman, and keeps a record for transparency. ### 5. Great software, a few bumps at times when using **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about UpKeep?** UpKeep is typically available to answer questions, however they are not as accessible as it used to be. Software changes quite frequently which makes it difficult to keep up with. **What do you dislike about UpKeep?** I like the software of UpKeep and the options it offers. I do not care for the constant changes they make to it and lack of notification of when these changes are made. The software tends to run slower than it should at times. **Recommendations to others considering UpKeep:** Make sure to review the different options of plans to help you decide which plan will benefit your company the most. You can visit with the customer service reps and they can explain the options to help you determine which is the most beneficial for your organization. Set up was a little difficult at first but once all employees have been trained and used it for a while, it was simple and helpful. **What problems is UpKeep solving and how is that benefiting you?** UpKeep is a great way to keep track of inventory. You can set work orders to notify you when a job needs completed. **Official Response from Margot Ford:** > Hi there, thank you for your feedback. I will certainly pass it on to our product team – we're always making improvements based on customer feedback, so I appreciate yours! ### 6. Fast, Intuitive, and Effortless Maintenance Management **Rating:** 4.5/5.0 stars **Reviewed by:** Tony D. | SEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about UpKeep?** I really enjoy the user experience this software provides; it's fast and intuitive. I especially liked how easy it was to create work orders, attach photos, and scan assets using QR codes. The preventive maintenance scheduling is another feature I appreciate, along with how simple the initial setup was. **What do you dislike about UpKeep?** It could improve some aspects, such as report customization, and facilitate learning. **What problems is UpKeep solving and how is that benefiting you?** Overall, my experience has been very positive. The tool has helped increase adoption among technicians and enabled us to move beyond using spreadsheets, allowing us to optimize our work without losing any essential functionality. It's truly impressive. ### 7. Game-Changer for Managing Church & School Facilities **Rating:** 4.5/5.0 stars **Reviewed by:** Chase S. | Director of Advancement & Mission, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about UpKeep?** UpKeep has been an absolute game-changer for our operations at Mary Immaculate Church & School. Managing two large commercial buildings and multiple residential properties used to feel like juggling blindfolded—but UpKeep brought order, visibility, and peace of mind. The work order system is intuitive and easy for our staff to use, and the mobile app allows our maintenance team to respond quickly, even across multiple buildings. Preventive maintenance scheduling has helped us stay ahead of costly issues, and we’ve been able to track vendors, parts, and recurring tasks with much more clarity. The ability to pull historical data and see asset trends has made our budgeting more strategic and less reactive. **What do you dislike about UpKeep?** The only downside so far is that the inventory module took a bit of time to fully customize to our needs. A few additional options for bulk editing or viewing data across multiple locations would improve speed during setup—but once configured, it's worked reliably. **What problems is UpKeep solving and how is that benefiting you?** UpKeep has brought structure and visibility to our facilities operation at Mary Immaculate Church & School. We manage multiple buildings—two large commercial spaces and three residential rectories—so the ability to centralize work orders, schedule preventive maintenance, and track vendor performance has been critical. Before UpKeep, we were relying on emails, paper notes, and memory to manage everything. Now we have a system that helps us stay ahead of issues, prioritize urgent repairs, and make data-informed decisions around budgeting and asset lifecycle. It's made our operations more efficient and has allowed our small team to handle a large, complex campus with confidence. ### 8. Great Overall Product ! Really Helps Keep Everthing Organized ! **Rating:** 4.5/5.0 stars **Reviewed by:** Steven M. | Fleet Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about UpKeep?** Being able to track all our inventory and keep everything organized. I use it a lot , easy to use! **What do you dislike about UpKeep?** The interface is a bit glitchy sometimes. The fact that assets status can't be changed when a an asset is out of service in the Upkeep Starter plan. **What problems is UpKeep solving and how is that benefiting you?** Making inventory visible after our plan was upgraded , some software issue . But it was resolved quickly. **Official Response from Maria Rossodivito:** > Hi Steven, thank you for your fantastic review! We're thrilled to hear that you're enjoying UpKeep. Your satisfaction is our top priority, and we're committed to delivering excellence. ### 9. About Upkeep **Rating:** 4.0/5.0 stars **Reviewed by:** Pritam R. | Small business, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about UpKeep?** User friendly and easy to use. Very useful to people of who lack orgaization and also help in scheduling asset and time in day to day life. Good customer supportwith training resources. **What do you dislike about UpKeep?** It lack with big operations for big enterprises. System lag and slow down during peak hours. **What problems is UpKeep solving and how is that benefiting you?** The major problem of a shop owner to a big enterprises is disorganzied invantory and lack in management. ### 10. Innovating our Maintenance Process **Rating:** 5.0/5.0 stars **Reviewed by:** AR S. | Engineering Application Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about UpKeep?** Upkeep has been great to work with; the ease of use is what I like the most. I am able to manage and have visibility across the entire enterprise which makes work a lot simpler. **What do you dislike about UpKeep?** I understand the complexity of an application and the growth. Upkeep is a powerful tool that can be used in any business sector. A lot of my organization's pain point with the application came about trying to integrate with other platforms. **What problems is UpKeep solving and how is that benefiting you?** PM's Work Orders Maintenance & Facilities management ### 11. Intuitive and Focused Work Orders Make This a Standout **Rating:** 5.0/5.0 stars **Reviewed by:** Bill A. | Director of Environmental Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** intuitive and focused work order creation **What do you dislike about UpKeep?** There is nothing i dislike about Upkeep. **What problems is UpKeep solving and how is that benefiting you?** Request and work order simplification and organization. Upkeep allows me to quickly prioritize information coming and as to what is a high priority and what is low. It also allows me to track all types of analytical information about costs for labour, parts, and assests. ### 12. Comprehensive Maintenance at a Great Price, But Lacks NAV Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Val G. | Technical Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about UpKeep?** This is the most comprehensive Maintenance System I have used, and it comes at a very competitive price. It covers everything, from managing spare parts to providing analytics on costs, withdrawals, and work order compliance. **What do you dislike about UpKeep?** it cannot be interconnected to NAV system to create a PO **What problems is UpKeep solving and how is that benefiting you?** Previously, we relied entirely on manual tracking for maintenance, which made it time-consuming to generate any analysis. ### 13. Ease of UpKeep **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about UpKeep?** The ease to input and collect data for reports is fantastic. It has been easy to learn and so very user friendly. Makes looking at work orders in the beginning, in progress and completed very easy. I know where to find information and to input data for our many buildings assets. The asset part of the program lets me keep up with all services to maintenance equipment such as heating and cooling units. It gives an outstanding view of the services that were required to the equipment to be used for future use. I can easily pull up any report for weekly and monthly reports. **What do you dislike about UpKeep?** I haven't found anything at this time to dislike about UpKeep. **What problems is UpKeep solving and how is that benefiting you?** It is a benefit at this time. I am able to keep tabs on work assignments and the completion of those assignments. I haven't had any problems at this time with Upkeep. I am able to use the information in Upkeep to give accurate accounts on reports. ### 14. Admin user for 4 years, great tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about UpKeep?** Great tool for any business to bring structure and organization to a maintenance section. **What do you dislike about UpKeep?** The one thing I don't like is the amount of little bugs and glitches from time to time, and when you get used to using it one way, they come up with an upgrade then you have to learn the new way, but that is evolution. **What problems is UpKeep solving and how is that benefiting you?** Being able to keep track of all motor assets in our facility, provide structure for the maintenance team and it's great to be able to schedule all of the work for the technicians, resulting in a much more efficient facility. ### 15. Organized Job Management, But Per-User Pricing Adds Up **Rating:** 5.0/5.0 stars **Reviewed by:** Anna E. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** UpKeep helps keep job orders well organized. It is easy to go to a job in progress or completed and see what stage it is in or what tasks have been completed. **What do you dislike about UpKeep?** I don't have much negative to say about UpKeep, besides you have to pay per user. If you have multiple people that need to use the software, the cost can add up. **What problems is UpKeep solving and how is that benefiting you?** UpKeep helps our team manage maintenance jobs. We can easily track the status of a project and see what has been done and what needs to be done. ### 16. Upkeep is the best Maintenance/Asset Mangement System **Rating:** 5.0/5.0 stars **Reviewed by:** Ralph D. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about UpKeep?** I have introduced Upkeep in 2 different organisations (a Large Hotel and a Municipality) over the last 5 years, and each one of them has retained Upkeep to date. The ease of implementation, the features, and the ease of use for end users make Upkeep the best preventative and reactive maintenance system/app in the market. The system is designed by people who understand maintenance & facilities management, and the maintenance teams I've managed have embraced Upkeep (even the old-school team members who generally hate using phones & apps). I am an advocate of Upkeep and have recommended Upkeep to friends & colleagues who are looking to improve the productivity of their maintenance teams and make preventative and reactive maintenance easy to manage. I've introduced Upkeep in a large hotel, and now in a Premier Tourism Precinct in Australia's Top End. Try it....it will be one of the best decisions you've made in a long time. **What do you dislike about UpKeep?** The cost per user can get the annual costs of subscription right up there especially if you have multiple Technicians / Maintenance Personnel. However, the ROI in terms of outcomes for the organisation makes it a no brainer. **What problems is UpKeep solving and how is that benefiting you?** Reporting & tracking reactive maintenance jobs, scheduling preventative, analysis and reporting to make informed Capital Expenditure decisions. ### 17. Upkeep has helped us track our work better. **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler W. | Facilities Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2021 **What do you like best about UpKeep?** They continue to update and improve the software to have more options and function better. **What do you dislike about UpKeep?** I would like the analytics to be more user friendly. I need to learn more about how they work, but I would think it would be more obvious and have better filters without need a lot of training on basic things. Like seeing the cost associated with a single asset or a specific category, or The number of request submitted for a single location In the last year. Just as some examples. **What problems is UpKeep solving and how is that benefiting you?** It makes it so much more efficient to store information and easily accessible about our different buildings and assets (vehicles and equipment). We can look all that up from the computer and not have to be at the location with the asset or building. **Official Response from Margot Ford:** > Hello Tyler! I'm so glad to see that UpKeep is making it easy to store information and keep a history/record of the work that's being done. In addition, thank you for the feedback on attaching files and pictures. I'll let our team know about your frustration, they're always looking for customer feedback, so yours is appreciated! ### 18. Best work order system I've used in my 13 years in this industry. **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob S. | Facilities Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about UpKeep?** The activity page on each work order. Being able to add information for all of us to see from different log ins in real time with email notifications is outstanding. We've recently delved into the auto PM part of the system now that our team is growing and it is working wonderfully. The many customization options for the request portal is another of my favorite features. **What do you dislike about UpKeep?** I wish I could back date the start date of an auto pm. Say I did it two weeks ago and that's the date I want the auto work order to work off of, it wont let me. Either that or be able to manually change the next trigger date without adjusting the future frequencies. **What problems is UpKeep solving and how is that benefiting you?** Communication is the biggest one. Negates the need for multiple phone calls when as soon as you enter a note, everyone attached to the work order receives an email. Also being able to tag someone who isn't attached so that they also receive the email is awesome. ### 19. Flexibility Galore **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about UpKeep?** Easy to submit requests. our implementation went well with extra support from Gary. **What do you dislike about UpKeep?** I would like some formatting features within the description box like bullets, bold and underline and when you print the work order, the description would show the same as it appears on screen. **What problems is UpKeep solving and how is that benefiting you?** Got rid of paper that wasn't completed, lost, or too dirty to read. We have better data on work that is completed or not. Adapted to other types of on-demand work order that now supports non maintenance type of work. ### 20. UpKeep is a company that grows with you **Rating:** 4.0/5.0 stars **Reviewed by:** Derek L. | ES Service Desk, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about UpKeep?** I like that they are continuously in development and avidly listen to their customers for features and fixes. **What do you dislike about UpKeep?** It takes a while for bugs to be resolved just like G2 fixing unfillable search forms **What problems is UpKeep solving and how is that benefiting you?** Streamlining maintenance requests and providing the infrastructure to track the requests and details therein. **Official Response from Maria Rossodivito:** > Hi Derek, thank you for your review! Your feedback means the world to us. If there's anything else we can do to enhance your experience, please let us know. We're always here for you. ### 21. Easy to use, fully functional and flexible CMMS System! **Rating:** 5.0/5.0 stars **Reviewed by:** Scott M. | Engineering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about UpKeep?** Simple to navigate and update. Easy reports and information download. Lots of updates constantly making the system better and better. **What do you dislike about UpKeep?** Pricing can get expensive if multiple users. **What problems is UpKeep solving and how is that benefiting you?** Documentation control of maintenance and servicing, makes it very easy to show asset history during audits. Great for monitoring jobs in a maintenance / engineering team, makes planning very easy. **Official Response from Maria Rossodivito:** > Hi Scott, thank you for your review. We're delighted that you're happy with UpKeep! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help! ### 22. Great for Maintenance Scheduling, Needs Better Scalability for New Locations. **Rating:** 4.5/5.0 stars **Reviewed by:** Liam L. | Operations Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** Preventative maintenance scheduling and ease of viewing work orders related to assets. **What do you dislike about UpKeep?** It is difficult to scale for new locations. Being able to duplicate assets and preventative work orders would be very helpful. **What problems is UpKeep solving and how is that benefiting you?** Continuing to add AI integration that is helpful when creating work orders, especially from mobile devices. ### 23. Excellent for Inventory Tracking and Project Reference **Rating:** 5.0/5.0 stars **Reviewed by:** Juan T. | Operation supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about UpKeep?** Great for keeping track of inventory and looking back at others’ works and signatures for verification **What do you dislike about UpKeep?** I sometimes get tasks listed that have already been completed **What problems is UpKeep solving and how is that benefiting you?** New to my position so it helps when looking back at what others did on some work before me ### 24. Great for Tracking, But Internal Billing Is Awkward **Rating:** 3.0/5.0 stars **Reviewed by:** Dawn C. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about UpKeep?** Tracking and accountability for actual tasks being assigned and completed was great **What do you dislike about UpKeep?** If I wanted to use it internally I would have to identify a dollar amount to have my time billed to another department. If I did it the Upkeep way my coworkers saw what I make or I would have had to make a number up defeating the purpose. **What problems is UpKeep solving and how is that benefiting you?** Again, if something is an immediate need it shows up, gets assigned and will show when completed and that is a huge help. ### 25. Use ir UpKeep in Word enviroment **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin Orlando R. | Team lead mantainance tecnitian, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about UpKeep?** I can download the work order in pdf with images **What do you dislike about UpKeep?** In some updates the date of the work orders changes **What problems is UpKeep solving and how is that benefiting you?** Tracking work orders, Add the requests in our system, adding vendors in upkeep to know the company I have to contact to order the spare parts ### 26. Great software! **Rating:** 5.0/5.0 stars **Reviewed by:** Troy J. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about UpKeep?** It is really great to be able to describe the issue and then attach a picture of it, as well as being able to send it to multiple people to see and complete. **What do you dislike about UpKeep?** I have not found anything I dislike. Sometimes I have forgetten how to run a report I need, but it is usually just me not remembering the proper steps and filter options. **What problems is UpKeep solving and how is that benefiting you?** Keeping track of the items that need repaired and the amount of time it is taking to make those repairs. **Official Response from Maria Rossodivito:** > Hi Troy, thank you for your kind words! We're thrilled to hear that you're enjoying UpKeep. Your satisfaction is our top priority, and we're committed to delivering excellence. ### 27. Organized and Easy to Use—A Pleasure to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel W. | Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** An organized easy to use format for the customer. **What do you dislike about UpKeep?** Limited in options. There should be a place to add in PO's and can easily search by PO. **What problems is UpKeep solving and how is that benefiting you?** Easier format to use for the customer. ### 28. Smooth Navigation Makes Work Orders Easy to Manage **Rating:** 4.5/5.0 stars **Reviewed by:** Mark W. | Facilities Maintenance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about UpKeep?** The navigation to different segments in the work orders **What do you dislike about UpKeep?** I'm still getting familiar with the program, so I haven't encountered any issues yet. **What problems is UpKeep solving and how is that benefiting you?** Preventative maintenance and asset management. ### 29. UpKeep Makes Maintenance Management Effortless and Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Scotty t. | Facility Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** Upkeep helps running maintenance department a breeze!! With all the option that's available, I'm able to keep track of budgets, requests, work orders, assets and a ton of other maintenance tools. **What do you dislike about UpKeep?** There's no downside to upkeep it's for all your maintenance needs **What problems is UpKeep solving and how is that benefiting you?** My company had problems with work orders and asset management. With upkeep our work orders are organized, and our assets are in excellent order. ### 30. My review half year down the road **Rating:** 5.0/5.0 stars **Reviewed by:** Herbert K. | Civil and Structure Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** Work order management. And ease of use is sufficient **What do you dislike about UpKeep?** Needs training before use, also the dash board looks over populated **What problems is UpKeep solving and how is that benefiting you?** Work order management hence reducing the response to work requests. ### 31. Clean Design, But Needs More Filter Options **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** The aesthetics are straightforward and uncomplicated, which I appreciate. The design is simple without being confusing. **What do you dislike about UpKeep?** There are many potential filters that are missing, such as the ability to filter by location. It would be much more convenient if I could sort open work orders based on their location. **What problems is UpKeep solving and how is that benefiting you?** So far, it seems to be offering a platform where we can store our facilities data and docs ### 32. Effortless Recurring Task Management with Upkeep **Rating:** 4.0/5.0 stars **Reviewed by:** Michael R. | Facilities Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about UpKeep?** Creating and tracking reoccurring tasks is one of the most useful parts about using Upkeep. **What do you dislike about UpKeep?** Upkeep on the mobile can be challenging to use. They are constantly making it better so I feel like it will improve eventually. **What problems is UpKeep solving and how is that benefiting you?** Upkeep makes the site easier to use and more comprehensive. Every few months there is a new feature that rolls out that I find use for. ### 33. User-Friendly Interface, but Setup Required Extra Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** Both the desktop site and mobile app are easy to use. **What do you dislike about UpKeep?** Our particular use case took quite a bit of set up and working with UpKeep engineers. **What problems is UpKeep solving and how is that benefiting you?** Each department was using a different system/solution to manage tickets. Those systems did to talk to each other. With Upkeep, we put everyone together and built workflows between departments. It has greatly improved visibility and efficiency. ### 34. Property management ease **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about UpKeep?** Time stamps for length of time on a job and ability to go back and see when and what was done in activity log **What do you dislike about UpKeep?** Not very phone app friendly for some staff **What problems is UpKeep solving and how is that benefiting you?** We have lost fileds that we need to export and they have not been able to solve it. Not benefitting us at all. ### 35. It has made upkeep of our maintenance considerably easier to track and stay on top of. **Rating:** 5.0/5.0 stars **Reviewed by:** Mia A. | Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about UpKeep?** We moved our maintenance from paper and excel over to UpKeep and have been extremely happy with the transition. It has made upkeep of our maintenance considerably easier to track and stay on top of. The app is very intuitive and easy for our techs to use. The inventory management is a big plus as well. **What do you dislike about UpKeep?** Ver occasionally the app would log me out in the middle of the day. **What problems is UpKeep solving and how is that benefiting you?** Keeping us on track for ISO certification on maintenance management and lowering down times by tracking and scheduling regular maintenance. ### 36. Extremely effective and thorough implementation process. **Rating:** 4.5/5.0 stars **Reviewed by:** William B. | Maintenance Mechanic, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about UpKeep?** The responsiveness of the Upkeep team. They are quick to respond with a solution to an issue. Whether they can find a solution out of the box or they have to talk to their product development team, they are ready willing and able. **What do you dislike about UpKeep?** There is a little bit of clunkiness on the app when it comes to technician usability, however I am actively pursuing solutions with the upkeep team. **What problems is UpKeep solving and how is that benefiting you?** Upkeep is filling a vacuum in asset management and accountability for my organization. Our long term replacement plans are going to be primarily based on the analytics from Upkeep. ### 37. Essential Tool for Streamlined Maintenance Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about UpKeep?** UpKeep has been an invaluable asset to our maintenance team. The most helpful feature for us has been the work order management system. It allows us to easily create, assign, and track work orders, ensuring that nothing falls through the cracks. The ability to attach photos and documents to work orders has significantly improved our communication and documentation process. Additionally, the mobile app has been a game-changer. Our technicians can access and update work orders on the go, which has greatly increased our efficiency and reduced downtime. The real-time notifications keep everyone informed and up-to-date, which is crucial for our fast-paced environment. The reporting and analytics tools have also been extremely beneficial. We can generate detailed reports on our maintenance activities, helping us identify trends and areas for improvement. This data-driven approach has led to more informed decision-making and better resource allocation. Overall, UpKeep has streamlined our maintenance operations, improved our workflow, and enhanced our team's productivity. I highly recommend it to any organization looking to optimize their maintenance management processes. **What do you dislike about UpKeep?** the mobile app, although generally very helpful, can sometimes be slow and occasionally crashes. This can be frustrating for our technicians who rely on the app for real-time updates and work order management. **What problems is UpKeep solving and how is that benefiting you?** Keeping track of inventory ### 38. Management system **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle . | Facility Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about UpKeep?** Upkeep keeps track of when the work has been completed, and it helps with managing multiple teams. **What do you dislike about UpKeep?** I would prefer an easier way to manage my employees information from a computer. As an administrator and manager, I can't change passwords when my employees forget theirs. **What problems is UpKeep solving and how is that benefiting you?** Maintenance projects are clearly organized and reported. ### 39. User-Friendly Platform, But Glitches Slow Things Down **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** The platform is very user friendly and intuitive. **What do you dislike about UpKeep?** Frequent glitches and slow response time with repairs. **What problems is UpKeep solving and how is that benefiting you?** Most of the companies' users access the app via Iphone. Fixing these bugs on the IOS version of the app mean that our workflows are more seamless and our companies out of pocket costs are lower. ### 40. Upkeep has changed the way i do maintenance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about UpKeep?** The parts and inventory system is great for keeping track of parts used and helps with reordering and keeping critical parts in stock. **What do you dislike about UpKeep?** The app can be very slow at times which can be quite frustrating when working on a work order **What problems is UpKeep solving and how is that benefiting you?** Upkeep is solving some workflow issues which greatly increase my productivity ### 41. Upkeep to keep all your clients up to date! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about UpKeep?** UpKeep has an easy platform to navigate with plenty of resources and functions that you can manipulate to best suit your needs for what you're looking to accomplish. It has an app that is very easy to use and I can keep track of all my client's outstanding work orders with ease. We were able to transfer and sync all of our data from WorkWave here simply and no data was lost. I use it daily and log pictures as well as data in it to keep history of records. **What do you dislike about UpKeep?** I would say the only downside I have with upKeep right now is downloading some templates - it wants to automatically open Adobe Acrobat and then will say file is not accessible. **What problems is UpKeep solving and how is that benefiting you?** It is solving how to track all my clients in our service department and manage their properties work that needs addressed and scheduling work. ### 42. Fast and Simple, But Occasional Glitches with Requests **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** The simplicity and quickness of the information getting to where it needs to go. **What do you dislike about UpKeep?** Sometimes it has had glitches and I haven't been able to submit an upkeep request. **What problems is UpKeep solving and how is that benefiting you?** It allows us to keep our school running smoothly and I can get requests to our maintenance team quickly. ### 43. UpKeep Update review **Rating:** 5.0/5.0 stars **Reviewed by:** Wil H. | Sr. Manager of Maintenance, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about UpKeep?** The ease of use. I can bring in a new Tech and have them actively in the system with in hours. **What do you dislike about UpKeep?** Somethimes going between menu's can be odd. At times the search functions among assets can be somewhat cumbersome. **What problems is UpKeep solving and how is that benefiting you?** Keep track of our machine maintenance, Predictive, Preventative and real time repairs ### 44. Simple to Use, But Needs Better Invoice Printing Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about UpKeep?** It is very straightforward and simple to use. **What do you dislike about UpKeep?** I would like everything (comments, etc) entered on a work order to be able to be printed on the invoice. **What problems is UpKeep solving and how is that benefiting you?** We are now able to track work orders, inventory our parts, and add parts to work orders ### 45. Simple and Powerful **Rating:** 4.5/5.0 stars **Reviewed by:** Brian S. | Director of Maintenance Strategy & IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about UpKeep?** We have been using Upkeep CMMS for over a year now. It has been a critical tool for managing our maintenance operations. The interface is very user-friendly, making it easy for both experienced and new users to navigate. It's streamlined and intuitive, so I don’t need to spend much time explaining how to use it. **What do you dislike about UpKeep?** While Upkeep is feature rich. It is not wildly customizable for individual organizations and most feature improvements come from group feedback from the community. However, the open API does allow users to build out customizations based on their own use cases. **What problems is UpKeep solving and how is that benefiting you?** Improved Digitalization, Tracking and Information availability. ### 46. Facility Manager Organization with Upkeep **Rating:** 4.5/5.0 stars **Reviewed by:** Mark K. | Facility Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2025 **What do you like best about UpKeep?** Upkeep helps to track completion of routine tasks , assets, and projects in a timely manner It is an improvement for our organization in being proactive for maintenance items and reducing operating expenses. **What do you dislike about UpKeep?** The issue on my end is that most of my staff is elderly and has difficulty with computer literacy. However, for the most part Upkeep is user friendly. **What problems is UpKeep solving and how is that benefiting you?** Tracking and completing work tasks in a timely manner- HVAC equipment, Fire Extinguisher inspections, emergency lighting inspections, etc. are monitored more closely and completed on time. ### 47. User-Friendly with Great Features, But Missing Dark Mode **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about UpKeep?** Ease of use and all the features make it easy to navigate. **What do you dislike about UpKeep?** There's no dark mode and you have to use a addon **What problems is UpKeep solving and how is that benefiting you?** It's solving our maintenance schedule issues. ### 48. Great onboarding support! **Rating:** 4.5/5.0 stars **Reviewed by:** Glenda R. | Director of Learning and Development, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about UpKeep?** From my perspective in a training role, Diego at Upkeep provided us with all of the support we needed to get ramped up and going! He spent time with various stakeholders to ensure proper introduction to the system and understanding, and even joined an employee training call in case questions came up that I was unable to answer. Learned feedback has been that they apprecaite the ease of use and how it organizes things for them so they don't lose track! I appreciated this support for a new system! **What do you dislike about UpKeep?** I my role, I do not have any dislikes on the system. **What problems is UpKeep solving and how is that benefiting you?** Sometimes the little things get forgotten. With Upkeep, we are able to keep track of even the smallest things so they do not far off of the radar. **Official Response from Maria Rossodivito:** > Hi Glenda thank you for your fantastic review! So glad to hear how supportive Diego has been for your team. If there's anything else we can do to enhance your experience, please let us know. We're always here for you! ### 49. Upkeep has provided instant documentation, for requesting support effortlessly. **Rating:** 5.0/5.0 stars **Reviewed by:** Ebony M. | Patient Revenue Cycle Senior Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about UpKeep?** Easy to use when reporting an issue when a matter arises. **What do you dislike about UpKeep?** There is no answer to provide about Upkeep. **What problems is UpKeep solving and how is that benefiting you?** Reporting Building services issues. Ex. Elevator out of order. ### 50. Easy to Use - Keeps me Organized! Though Lacking Customer Service **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2022 **What do you like best about UpKeep?** Nothing new. I've stopped using the service as I found Apple Reminders to be just as efficient. Then, eventually starting using MotionAI instead. **What do you dislike about UpKeep?** Customer service. The cancellation process was frustrating. They held me to contract that my predecessor had signed and wouldn't budge even a little. **What problems is UpKeep solving and how is that benefiting you?** Really helps keep me organized and make sure that I get all of the work complete that needs to be completed. **Official Response from Victoria Johnson:** > Hi there, Thank you for your review! We're happy to hear that UpKeep is helping with PM reminders and that it's keeping you organized! That's outstanding. If you ever need anything, please email info@onupkeep.com. We're always here to help! ## UpKeep Discussions - [Do you have a team of users to help you inspire product improvements.](https://www.g2.com/discussions/do-you-have-a-team-of-users-to-help-you-inspire-product-improvements) - 1 comment, 2 upvotes - [Is there a way to track an asset and how much is spent on it?](https://www.g2.com/discussions/13664-is-there-a-way-to-track-an-asset-and-how-much-is-spent-on-it) - 1 comment, 2 upvotes - [What is UpKeep used for?](https://www.g2.com/discussions/what-is-upkeep-used-for) - 1 comment, 1 upvote - [Is there any available settings to enable notifications on android and apple mobiles when a job has been requested?](https://www.g2.com/discussions/35513-is-there-any-available-settings-to-enable-notifications-on-android-and-apple-mobiles-when-a-job-has-been-requested) - 1 comment, 1 upvote - [Will I ever be able to use upkeep app, on my android smartwatch?](https://www.g2.com/discussions/35496-will-i-ever-be-able-to-use-upkeep-app-on-my-android-smartwatch) - 1 comment, 1 upvote - [View UpKeep pricing details and edition comparison](https://www.g2.com/products/upkeep/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+14%3A33%3A28+-0500&secure%5Bsession_id%5D=7c7a6d4e-e1d4-405c-b943-0202cc2bb364&secure%5Btoken%5D=c941db7e35f316397baedf62d17f373dd2c42738fd77f0a5768f8caaae8cfddc&format=llm_user) ## UpKeep Integrations - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [PDI/Retail Suite](https://www.g2.com/products/pdi-retail-suite/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## UpKeep Features **Asset Definition** - Asset Register - Relationships - Costs - Types **Asset Tracking** - Location - Status - History - Multi-Location - KPI Monitoring **Inventory** - Locations - Spare Parts - Valuation **Agentic AI - Facility Management** - Autonomous Task Execution **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Field Service ** - Planning - Tracking - Client Communications - Asset Tracking - Inventory Tracking - Location Tracking - Status Tracking - Cost Tracking - Asset Planning - IT Asset Tracking - Activity Tracking - Warranty Tracking - Equipment Tracking **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Analytics** - Activity Dashboard - Performance - Budgeting/Forecasting **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards - Task Management - Equipment Maintenance - Predictive Maintenance - Document Management - Inspection Management - Compliance Management - Technician Management - Asset Lifecycle Management - Calibration Management - Calendar Management - Inventory Management - Key & Lock Management - Safety Management - Job Management - Audit Management - Customizable Reports - For Mechanical Equipment - Fixed Asset Management - Dispatch Management - Purchase Order Management - Contact Management - Workflow Management - Purchase Order Management - Historical Reporting **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Space Planning - Move Management - Vendor Management - Service Request Portal - Green Building Operations - Reporting & Dashboards - Facility Document Storage - Mobile Field Access - Facility Asset Management - Task Management - Equipment Maintenance - Preventive Maintenance - Audit Management - Service Request Management - Asset Lifecycle Management - Parts Management - Visitor Management - Inspection Management - Workflow Management - Communication Management - Work Order Management - Equipment Management - Compliance Management - Space Management - Incident Management - Contract/License Management - Maintenance Management - Materials Management - Invoice Management - Fixed Asset Management - Document Management - Activity Dashboard - Historical Reporting - Calendar Management **Integration** - ERP - CAD & PLM - Accounting - Asset Accounting **Additional Functionality** - Monitoring - Barcode/Ticket Scanning - Audit Trail - Scheduling - Billing & Invoicing - Facility Scheduling - Inventory Tracking - Automated Scheduling - AI Copilot - Reporting & Statistics - Mobile Access - Alerts/Notifications - Cost Tracking - Generative AI - Maintenance Scheduling - Real-Time Data - Task Scheduling - API - Barcoding/RFID - Service History - Equipment Tracking - Third-Party Integrations - Asset Tracking - Document Storage - Multi-Location - GPS - Reminders - Customer Database - Customizable Forms - Customizable Fields - Warranty Tracking - Reporting/Analytics - Activity Tracking - Access Controls/Permissions - Data Import/Export - Inventory Control - Real-Time Notifications - Budgeting/Forecasting - AI Summarization - Chatbot - Resource Allocation - Downtime Tracking - Workflow Automation **Additional Functionality** - Customizable Forms - Checklists - Real-Time Data - Activity Tracking - Real-Time Notifications - Facility Scheduling - Status Tracking - API - Generative AI - Inventory Control - AI Copilot - Maintenance Scheduling - For Schools - Alerts/Notifications - Multi-Location - Access Controls/Permissions - Customizable Reports - Commercial Properties - Residential Properties - Data Import/Export - Audit Trail - Third-Party Integrations - Corrective and Preventive Actions (CAPA) - Reporting/Analytics - Billing & Invoicing **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Workflow Management - Task Scheduling - AI/Machine Learning - Preventive Maintenance - Reporting & Statistics - Predictive Maintenance - Facility Management - Historical Reporting - Equipment Management - IT Asset Management - Mobile Access - Asset Lifecycle Management - Inspection Management - Work Order Management - Barcode/Ticket Scanning - Software License Management - Maintenance Scheduling - Purchase Order Management - Document Management - Asset Categorization - Maintenance Management - Compliance Management - Generative AI - Audit Management - IoT Device Management - Energy Management - AI Copilot - Fixed Asset Management - Parts Management - Utilization Reporting - Inventory Management - Real-Time Data - Data Import/Export - Alerts/Notifications - Depreciation Management - Contract/License Management - Task Management - Audit Trail - Customizable Reports - Disposal Management - Customizable Fields - Barcoding/RFID - Equipment Maintenance ## Top UpKeep Alternatives - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,542 reviews) - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (685 reviews) - [eMaint](https://www.g2.com/products/emaint/reviews) - 4.5/5.0 (291 reviews)