UpKeep Reviews & Product Details

Upkeep is a very useful tool for keeping your receipts, invoices, and PM records organized, and for assigning work orders to your crew. I like how easy it is to create WOs, and how you can add information without having to go through many steps. Review collected by and hosted on G2.com.

The portal is amazing, but during my time using UpKeep I ran into two issues with the app. With the first one, it took them several weeks to find a solution. A faster response to app issues would make the overall experience much smoother, especially when your daily workflow depends on UpKeep. Review collected by and hosted on G2.com.

The simple UI and the standalone PM menu Review collected by and hosted on G2.com.

They make large UI changes without warning, their seats are more expensive while having less features compared to other top CMMS softwares, they add features that make this less efficient like the change in work order printing. Review collected by and hosted on G2.com.

I can look up customer information from address to service records. The filtering of work orders by status is also simple. Review collected by and hosted on G2.com.

Searching for parts can be cumbersome as the search criteria must be EXACTLY the same as the inventory item. Review collected by and hosted on G2.com.

Time stamps for length of time on a job and ability to go back and see when and what was done in activity log. Ability to delete duplicate WO. Being able to add on parts and costs. Review collected by and hosted on G2.com.

Not very phone app friendly for some staff. Response time from support staff when there is an issue with the program Review collected by and hosted on G2.com.

The flow of work orders through request and the way everyone gets up to date through each individual entity It has excellent value to the company, organisation, and team management program to keep us on track and on board with all the perfect new maintenance and jobs. Review collected by and hosted on G2.com.

The history of a job in activity is not part of the AI review of the total job. Review collected by and hosted on G2.com.

This app keeps me organized and on track, and I really appreciate the reminders. Review collected by and hosted on G2.com.

With voice commands, when you create a work order and provide the time, date, and categories, it adds them to the work order description instead of filling in all the categories. Review collected by and hosted on G2.com.

I’m very happy with Upkeep; it has made planning my daily work much more efficient. It’s helped me create a more productive, organized work environment, which has saved both time and money. On top of that, it has improved communication within our company and made it easier for us to repair equipment more promptly and efficiently. Review collected by and hosted on G2.com.

Upkeep is software that helps our company stay organized and compare costs per asset. I honestly don’t have anything negative to say about it. It was very easy to implement in our workplace, and we were able to get the whole team up to speed on how to use it. Review collected by and hosted on G2.com.

I liked how easy and straightforward the implementation was. I also appreciate the real-time predictive capabilities, which help us manage and maintain all of our equipment more efficiently. On top of that, I really like the dashboards—they’re becoming more and more useful, and they let us see the statistics we need in the format we prefer. Review collected by and hosted on G2.com.

I have nothing negative to say, I've had an incredible experience, without any inconvenience or problems. It has allowed us to visualize all monitored assets in one place and obtain valuable information in real time. Review collected by and hosted on G2.com.

The ease of use, versatility, and the many features it has, including sensors. Review collected by and hosted on G2.com.

There is nothing dislikable about Upkeep. Review collected by and hosted on G2.com.

I like the versatility of UpKeep for data capture and ways to track activities. With the 'Request' or 'solicitudes' section, I can track and plan activities like projects, and the report capture is digital, which is an improvement compared to when it was done on paper. Additionally, I value the latest update that has allowed me to learn more about how to set up PM Triggers and how to modify and upload the W.O. to each user. I enjoy how UpKeep helps me reduce the time spent capturing reports and accurately track pending activities. Review collected by and hosted on G2.com.

I don't like the topic of downloading W.O. in PDF format. I'm interested in downloading a large number of W.O., but if I select them, it puts them all in a single file and not individually. I also found the initial setup of UpKeep difficult. Review collected by and hosted on G2.com.